Solved Settings App - Crash - Graphics Settings


That Asus Amoury Crate software is not a good app, is a dog and should be avoided like the plague. 🤧
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    Intel Core i9 13900K
    Motherboard
    Asus ProArt Z790 Creator WiFi - Bios 3107
    Memory
    Corsair Dominator Platinum 64gb 5600MT/s DDR5 Dual Channel
    Graphics Card(s)
    Sapphire NITRO+ AMD Radeon RX 7900 XTX Vapor-X 24GB
    Sound Card
    External DAC: Cambridge Audio DACMagic200M - Headphone Amp: Topping L50
    Monitor(s) Displays
    Panasonic MX950 Mini LED 55" TV 120hz
    Screen Resolution
    3840 x 2160 120hz
    Hard Drives
    Samsung 980 Pro 2TB (OS)
    Samsung 980 Pro 1TB (Files)
    Lexar NZ790 4TB
    LaCie d2 Professional 6TB external - USB 3.1
    Seagate Expansion 16TB external - USB 3.2
    Seagate One Touch 18TB external HD - USB 3.0
    PSU
    Corsair RM1200x Shift
    Case
    Corsair RGB Smart Case 5000x (white)
    Cooling
    Corsair iCue H150i Elite Capellix XT
    Keyboard
    Incase Ergonomic USB (Microsoft clone)
    Mouse
    Logitech MX Master 3S
    Internet Speed
    Fibre 900/500 Mbps
    Browser
    Microsoft Edge Chromium
    Antivirus
    Bitdefender Total Security
    Other Info
    AMD Radeon Software & Drivers 26.1.1
    Hasleo Backup Suite
    Dashlane password manager
    Kensington Verimark fingerprint reader
    Logitech Brio 4K webcam
    Orico 10-port powered USB 3.0 hub
  • Operating System
    Windows 11 Pro 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook X1605VA
    CPU
    IntelĀ® Coreā„¢ i9-13900H
    Motherboard
    Asus X1605VA bios 309
    Memory
    32GB DDR4-3200 Dual channel
    Graphics card(s)
    *Intel Iris Xᵉ Graphics G7
    Sound Card
    Realtek | Intel SST Bluetooth & USB
    Monitor(s) Displays
    16.0-inch, WUXGA 16:10 aspect ratio, IPS-level Panel
    Screen Resolution
    1920 x 1200 60hz
    Hard Drives
    512GB M.2 NVMeā„¢ PCIeĀ® 3.0 SSD
    Mouse
    Logitech MX Ergo Trackball
    Antivirus
    Bitdefender Total Security
    Other Info
    720p Webcam
    WiFi & USB to ethernet
Hi Friend!

I HAD this exact same issue!

If you uninstall Armoury Crate and Asus Framework it will fix this issue. It did for me at least. I don't know if I only needed to delete Armoury Crate though. Deleting framework may not be necessary but I deleted them both and all registry files and folders associated with them before I restarted and tested again. Zero issues since. I learned that deleting these could also fix other incompatibility issues with 24h2 as well. So far so good.

I did use REVO uninstaller program. After it uninstalls your chosen program via their native uninstaller, it searches out the registry keys and folders that are leftover in your system afterwards. I have been using the free version of REVO for over a decade with no problems. Look it up. Highly recommend. Just be careful when deleting the searched leftover registery etc... Just delete the search resulted bolded black files and never their "container above" as these containers may hold many other important files etc...

Hope this helps! Good Luck!

Best,
J
Don't need to uninstall Armoury Crate and ASUS Framework: just delete that key value in the registry. That key contains the list of all promoted iGPU/dGPU apps (even though I'm not sure "asus_framework.exe" was visible in the UI among listed apps).

In short: Win11 24H2's Settings ... Graphics crashes if you have "C:\Program Files (x86)\ASUS\ArmouryDevice\asus_framework.exe" promoted/forced to iGPU (value = 1), ask MS why ;) Remove that GPU preference deleting that registry key value and the problem is solved.
 
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My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG SCAR 18
    CPU
    Intel i9-13980HX
    Memory
    32GB DDR5 5600MHz
    Graphics Card(s)
    NVidia GTX 4090 Laptop 256bit 16GB 175W
    Sound Card
    Realtek ALC285 + Dolby Atmos
    Monitor(s) Displays
    G-Sync NE180QDM-NZ2 18" 16:10, FreeSync Premium XiaoMi Mi 34" 21:9
    Screen Resolution
    2560x1600@240Hz (internal), 3440x1440@144Hz (external)
    Hard Drives
    NVMe Lexar NM790 1TB 6GB/s, NVMe Lexar NM790 4TB 6GB/s
    PSU
    330W (laptop PSU)
    Mouse
    ROG Strix Carry Wireless-BT mouse
    Other Info
    4K UHD USB Archgon Star Blu-Ray 4K UHD,
    8BitDo Arcade Stick,
    Vader 4 Pro controller
@Anaksy Just want to clarify something so there is no misunderstanding. If it has been l1ss tha 10days since you upgraded to 24h2, you can roollback to 2h2 in recovery. If it has been longer than 10 days, you can NOT rollback.
That be the case, also know you can only clean install 23h2, You can NOT use the inplace upgrade procedure to go from 24h2 to 23h2.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
@Anaksy Just want to clarify something so there is no misunderstanding. If it has been l1ss tha 10days since you upgraded to 24h2, you can roollback to 2h2 in recovery. If it has been longer than 10 days, you can NOT rollback.
That be the case, also know you can only clean install 23h2, You can NOT use the inplace upgrade procedure to go from 24h2 to 23h2.
Got it, thank you for the explanation!
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7700
    Motherboard
    ASUS TUF GAMING B650M-PLUS WIFI
    Memory
    Kingstone Fury 4x8 32GB DDR5 6000MT/s
    Graphics Card(s)
    XFX SPEEDSTER MERC 310 AMD Radeonā„¢ RX 7900 XT
    Screen Resolution
    2k
    Hard Drives
    Samsung SSD 990 PRO
    SAMSUNG MZVLQ512HBLU-00B
    PSU
    CORSAIR RM750e
    Case
    LIAN LI & DAN A3-mATX
I have been struggling with this issue since I upgraded from 23H2 -> 24H2 a few days ago: 7/10 times Graphics panel freezed and crashed! So annoying...
Applied @Mac Mac solution deleting:
Code:
[HKEY_CURRENT_USER\Software\Microsoft\DirectX\UserGpuPreferences]
"C:\\Program Files (x86)\\ASUS\\ArmouryDevice\\asus_framework.exe"="GpuPreference=1;"
and it seems to have worked! Doesn't happen anymore!

Advanced Optiums ASUS laptop with i9-13980HX + 4090 laptop with Armoury Crate
And does deleting this registry prevents Armoury Crater from working correctly?
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7700
    Motherboard
    ASUS TUF GAMING B650M-PLUS WIFI
    Memory
    Kingstone Fury 4x8 32GB DDR5 6000MT/s
    Graphics Card(s)
    XFX SPEEDSTER MERC 310 AMD Radeonā„¢ RX 7900 XT
    Screen Resolution
    2k
    Hard Drives
    Samsung SSD 990 PRO
    SAMSUNG MZVLQ512HBLU-00B
    PSU
    CORSAIR RM750e
    Case
    LIAN LI & DAN A3-mATX
And does deleting this registry prevents Armoury Crater from working correctly?
Of course no. Will do just what I've said: it's the same as removing an app from the list of promoted iGPU/dGPU apps from Settings ... Graphics, but you do it from the registry. Won't touch AC at all and won't prevent it from running as usual. It's just Windows Settings that can go crazy if you have AC set to iGPU for some unknown reason....
 
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My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG SCAR 18
    CPU
    Intel i9-13980HX
    Memory
    32GB DDR5 5600MHz
    Graphics Card(s)
    NVidia GTX 4090 Laptop 256bit 16GB 175W
    Sound Card
    Realtek ALC285 + Dolby Atmos
    Monitor(s) Displays
    G-Sync NE180QDM-NZ2 18" 16:10, FreeSync Premium XiaoMi Mi 34" 21:9
    Screen Resolution
    2560x1600@240Hz (internal), 3440x1440@144Hz (external)
    Hard Drives
    NVMe Lexar NM790 1TB 6GB/s, NVMe Lexar NM790 4TB 6GB/s
    PSU
    330W (laptop PSU)
    Mouse
    ROG Strix Carry Wireless-BT mouse
    Other Info
    4K UHD USB Archgon Star Blu-Ray 4K UHD,
    8BitDo Arcade Stick,
    Vader 4 Pro controller
Of course no. Will do just what I've said: it's the same as removing an app from the list of promoted iGPU/dGPU apps from Settings ... Graphics, but you do it from the registry. Won't touch AC at all and won't prevent it from running as usual. It's just Windows Settings that can go crazy if you have AC set to iGPU for some unknown reason....
Got it. Thanks a lot!
 

My Computer

System One

  • OS
    Windows 11 Home
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 7 7700
    Motherboard
    ASUS TUF GAMING B650M-PLUS WIFI
    Memory
    Kingstone Fury 4x8 32GB DDR5 6000MT/s
    Graphics Card(s)
    XFX SPEEDSTER MERC 310 AMD Radeonā„¢ RX 7900 XT
    Screen Resolution
    2k
    Hard Drives
    Samsung SSD 990 PRO
    SAMSUNG MZVLQ512HBLU-00B
    PSU
    CORSAIR RM750e
    Case
    LIAN LI & DAN A3-mATX
And does deleting this registry prevents Armoury Crater from working correctly?

Of course no. Will do just what I've said: it's the same as removing an app from the list of promoted iGPU/dGPU apps from Settings ... Graphics, but you do it from the registry. Won't touch AC at all and won't prevent it from running as usual. It's just Windows Settings that can go crazy if you have AC set to iGPU for some unknown reason....

Also if you don't want to edit registry, just open armory crate and then the windows settings -> graphics, it will open now.

then you will see an armory crate entry and virtual pet entry is there under "custom settings for applications" , remove those two entries and all good...
 

My Computer

System One

  • OS
    Windows 11 Pro 21996.1 Windows Feature Experience Pack 321.14700.0.3
I have been struggling with this issue since I upgraded from 23H2 -> 24H2 a few days ago: 7/10 times Graphics panel freezed and crashed! So annoying...
Applied @Mac Mac solution deleting:
Code:
[HKEY_CURRENT_USER\Software\Microsoft\DirectX\UserGpuPreferences]
"C:\\Program Files (x86)\\ASUS\\ArmouryDevice\\asus_framework.exe"="GpuPreference=1;"
and it seems to have worked! Doesn't happen anymore!

Advanced Optiums ASUS laptop with i9-13980HX + 4090 laptop with Armoury Crate

Thank you so much!
 

My Computer

System One

  • OS
    Windows 11
If you are able, I strongly recommend a clean install to 24H2. I use Rufus default settings. You are wasting a lot of time trying to fix a bent system. Avoid add-ons for now like any ASUS stuff etc. Get used to taking frequent images before making system changes. I use Terabyte Image for windows. Others here like Macrium free.
 

My Computers

System One System Two

  • OS
    win 11Pro 25H2 26200.8246
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY: LianLi 207 case, ASUS mobo, Arctic aio cooling
    CPU
    I9-13900k
    Motherboard
    ASUS ROG STRIX Z790-E Gaming wifi-6E, latest AMI BIOS 3107
    Memory
    G.Skill Ripjaws S5 32GB Kit DDR5 6000.
    Graphics Card(s)
    GeForce RTXā„¢ 3060 Ti VISION OC 8G (rev. 2.0)
    Sound Card
    on mobo
    Monitor(s) Displays
    Dell S3221QS (curved 32")
    Screen Resolution
    4K but I usually display at 1K
    Hard Drives
    Sam 980 Pro 1T M.2, 990Pro, WD 570, others(all NVMe)
    PSU
    Corsair RM750e fully modular
    Case
    Lian Li 207
    Cooling
    CPU:Arctic liq frz iii Pro 360 on top, CASE: 2 front fans IN, 2 bottom fans in.
    Keyboard
    Corsair K70 RGB Core
    Mouse
    Logitech M510
    Internet Speed
    100Mbps Comcast; I226-V NIC
    Browser
    Firefox(current)
    Antivirus
    on win BitDefender AV Free
    Other Info
    Terabyte Unlimited Image
    WuMgr, StartAllBack, , Revo Uninstaller Pro Portable.

    Davinci Resolve or Wondershare Filmora Basic to process my vlogs. DJI Pocket 2
  • Operating System
    win 10, Mint
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo P15s
    CPU
    i7-10510U 1.8-4.9GHz
    Motherboard
    Intel SoC
    Memory
    16GB DDR4
    Graphics card(s)
    Nvidia Quadro P520 2GB DDR5 supports 4K external via HDMI or USB-C
    Sound Card
    Realtek ALC3287 HD
    Monitor(s) Displays
    15.6"
    Screen Resolution
    1K
    Hard Drives
    NVMe various
Greetings. I made an account here just to report that this solution helped me with this problem.

I deleted the reg key in [HKEY_CURRENT_USER\Software\Microsoft\DirectX\UserGpuPreferences] that had "GpuPreference=0;" in it. For me it was from K-lite codec. It didn't seem that important and I figured K-lite can just recreate this key if needed. Then I checked Display settings that was spinning endlessly before, and without even rebooting the screen is fine now. When before it was just empty, though you could blindly click and get into the submenus if you were lucky. I've been stuck with this update problem for weeks now and am grateful for this simple, yet never in a million years would I think to do that, solution.

I will report back if there are any side affects doing this. But so far this is the only thing that did anything. I tried DISM, SFC that both claimed that there was nothing wrong with my installation.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop

My Computer

System One

  • OS
    Windows 11 Pro Insider 64 bit 25H2 26200.5742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 9700K 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gaming keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
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