Settings crash on Family & Other Users


anupam_luv

Member
Local time
11:05 AM
Posts
5
OS
Windows 11
In Windows 11 I cant open settings > Accounts > Family & Other Users.... following error in event viewer ...
Tried all methods sfc, dism etc even re-installed windows 11
Did "Get-AppxPackage *windows.immersivecontrolpanel* | Reset-AppxPackage" and it didn't fix it.

Faulting application name: SystemSettings.exe, version: 10.0.22000.593, time stamp: 0x27a6d211
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22000.675, time stamp: 0x4263b2a6
Exception code: 0xc0000409
Fault offset: 0x00000000000da9f0
Faulting process ID: 0x641c
Faulting application start time: 0x01d86dd29625676f
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: c644c167-b9dc-40be-9250-c6e1a5fd1756
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 
Windows Build/Version
Windows 11, version 21H2 (OS Build 22000.675)

My Computer My Computer

At a glance

Windows 11Intel Core i9 9900KGskill 32GBGeforce RTX 2080
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel Core i9 9900K
Motherboard
Gigabyte Aorus Master Z390
Memory
Gskill 32GB
Graphics Card(s)
Geforce RTX 2080
Monitor(s) Displays
Benq EW3270U 4K UHD
Screen Resolution
4k
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Corsair RM1000
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NZXT H510
Cooling
Corsair H150i
Keyboard
corsair platinum k95
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Logitech
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200mbps
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Brave/Chrome
Antivirus
Norton 360
Hello, and welcome to the forum. You did not complete your system specs in your forum profile. What version of Windows 11 are you running? Are you on an insider build? You say "even re-installed windows 11". Do you mean you did a repair install or a clean install?
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
No solution found for last 3 months... ... did sfc /now and even reinstalled/repaired the windows 3 times ....
 

My Computer My Computer

At a glance

Windows 11Intel Core i9 9900KGskill 32GBGeforce RTX 2080
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel Core i9 9900K
Motherboard
Gigabyte Aorus Master Z390
Memory
Gskill 32GB
Graphics Card(s)
Geforce RTX 2080
Monitor(s) Displays
Benq EW3270U 4K UHD
Screen Resolution
4k
PSU
Corsair RM1000
Case
NZXT H510
Cooling
Corsair H150i
Keyboard
corsair platinum k95
Mouse
Logitech
Internet Speed
200mbps
Browser
Brave/Chrome
Antivirus
Norton 360

My Computers My Computers

  • At a glance

    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Sorry, I'm not that familiar with this problem.


 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
In Windows 11 I cant open settings > Accounts > Family & Other Users.... following error in event viewer ...
Tried all methods sfc, dism etc even re-installed windows 11
Did "Get-AppxPackage *windows.immersivecontrolpanel* | Reset-AppxPackage" and it didn't fix it.

Faulting application name: SystemSettings.exe, version: 10.0.22000.593, time stamp: 0x27a6d211
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22000.675, time stamp: 0x4263b2a6
Exception code: 0xc0000409
Fault offset: 0x00000000000da9f0
Faulting process ID: 0x641c
Faulting application start time: 0x01d86dd29625676f
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: c644c167-b9dc-40be-9250-c6e1a5fd1756
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
I had a issue just like that when I edited my operating system but that is why I have backups just in case I bigger something up. Did you do any modifications to your operating system?
 

My Computer My Computer

At a glance

Windows 11 (NTLITE optimized)Amd 8350 Overclocked to 4.72400 MHz DDR 3 GSkillNvidia 1070
OS
Windows 11 (NTLITE optimized)
Computer type
PC/Desktop
Manufacturer/Model
Custom
CPU
Amd 8350 Overclocked to 4.7
Motherboard
Asus Sabertooth r2
Memory
2400 MHz DDR 3 GSkill
Graphics Card(s)
Nvidia 1070
Sound Card
Denon receiver 7.1/Atmos
Monitor(s) Displays
LG C7
Screen Resolution
4k
Hard Drives
Samsung SSD 840 512 gig
Backup drive 18 terabyte hhd
Cooling
Hyper 212 Cpu cooler with case fans
Keyboard
Simple keyboard
Mouse
Simple mouse
Internet Speed
1.5 gig Fiber
Browser
Edge
Antivirus
Never
I had a issue just like that when I edited my operating system but that is why I have backups just in case I bigger something up. Did you do any modifications to your operating system?
Sorry, for responding after so long, but I must tell u that I am still living with same problem, I cant access Other Users section in Accounts on Windows 11... Have reinstalled and updated 2-3 times.... Actually I forgot this problem for time being bec I didnt see any need to create any users as Im the only user of this PC and there one more non admin user but its useless now (Thinking to delete it now)

Btw, wht do mean by editing the OS, we usually change PC settings and this OS config is running since windows 10 for over 5-6 years and i can even think to clean install it as I have many apps/emails configured on it which will require many months to re-configure from scratch ... and yes I do backup every month but I dont remember when this problem started and I only keep last 2-3 backups....
 

My Computer My Computer

At a glance

Windows 11Intel Core i9 9900KGskill 32GBGeforce RTX 2080
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel Core i9 9900K
Motherboard
Gigabyte Aorus Master Z390
Memory
Gskill 32GB
Graphics Card(s)
Geforce RTX 2080
Monitor(s) Displays
Benq EW3270U 4K UHD
Screen Resolution
4k
PSU
Corsair RM1000
Case
NZXT H510
Cooling
Corsair H150i
Keyboard
corsair platinum k95
Mouse
Logitech
Internet Speed
200mbps
Browser
Brave/Chrome
Antivirus
Norton 360
Just noticed one more thing... After Windows 11 22H2 update the "Family & Other Users" section is settings is divided... "Family" section is working but "Other Users" section is crashing (closing the settings window)

1665411385157.png

Event Viewer (Event 1000):

Faulting application name: SystemSettings.exe, version: 10.0.22621.457, time stamp: 0x12963a0f
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22621.457, time stamp: 0x9b4f0849
Exception code: 0xc000027b
Fault offset: 0x000000000009f859
Faulting process ID: 0x0x6274
Faulting application start time: 0x0x1D8DCAF01BA0910
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: 4dee5e57-4585-4785-b8aa-33ea752bd208
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 

My Computer My Computer

At a glance

Windows 11Intel Core i9 9900KGskill 32GBGeforce RTX 2080
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel Core i9 9900K
Motherboard
Gigabyte Aorus Master Z390
Memory
Gskill 32GB
Graphics Card(s)
Geforce RTX 2080
Monitor(s) Displays
Benq EW3270U 4K UHD
Screen Resolution
4k
PSU
Corsair RM1000
Case
NZXT H510
Cooling
Corsair H150i
Keyboard
corsair platinum k95
Mouse
Logitech
Internet Speed
200mbps
Browser
Brave/Chrome
Antivirus
Norton 360
Still living with same problem... No solution by microsoft yet, have updated my Windows 11 with latest packs and everything is updated and working perfectly except this issue...... i.e. I still can't access the Other Users section in windows 11 (Can add users using old Control Panel>User Accounts) but not via new Settings>Other Users ... it throws the following error Event as usual

-------------
Faulting application name: SystemSettings.exe, version: 10.0.22621.900, time stamp: 0x12963a0f
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22621.1485, time stamp: 0x86f81540
Exception code: 0xc000027b
Fault offset: 0x000000000009f859
Faulting process ID: 0x0x2CC4
Faulting application start time: 0x0x1D966421C6F6622
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: 62f25844-bbba-4c49-a693-0b2ce2693f2e
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 

My Computer My Computer

At a glance

Windows 11Intel Core i9 9900KGskill 32GBGeforce RTX 2080
OS
Windows 11
Computer type
PC/Desktop
CPU
Intel Core i9 9900K
Motherboard
Gigabyte Aorus Master Z390
Memory
Gskill 32GB
Graphics Card(s)
Geforce RTX 2080
Monitor(s) Displays
Benq EW3270U 4K UHD
Screen Resolution
4k
PSU
Corsair RM1000
Case
NZXT H510
Cooling
Corsair H150i
Keyboard
corsair platinum k95
Mouse
Logitech
Internet Speed
200mbps
Browser
Brave/Chrome
Antivirus
Norton 360
Wow, you've been fighting this a long time. If you have done only repair installs, an absolute clean install is the only thing left.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875

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