Settings crash on Family & Other Users


anupam_luv

Member
Local time
3:56 PM
Posts
5
OS
Windows 11
In Windows 11 I cant open settings > Accounts > Family & Other Users.... following error in event viewer ...
Tried all methods sfc, dism etc even re-installed windows 11
Did "Get-AppxPackage *windows.immersivecontrolpanel* | Reset-AppxPackage" and it didn't fix it.

Faulting application name: SystemSettings.exe, version: 10.0.22000.593, time stamp: 0x27a6d211
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22000.675, time stamp: 0x4263b2a6
Exception code: 0xc0000409
Fault offset: 0x00000000000da9f0
Faulting process ID: 0x641c
Faulting application start time: 0x01d86dd29625676f
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: c644c167-b9dc-40be-9250-c6e1a5fd1756
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 
Windows Build/Version
Windows 11, version 21H2 (OS Build 22000.675)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9 9900K
    Motherboard
    Gigabyte Aorus Master Z390
    Memory
    Gskill 32GB
    Graphics Card(s)
    Geforce RTX 2080
    Monitor(s) Displays
    Benq EW3270U 4K UHD
    Screen Resolution
    4k
    PSU
    Corsair RM1000
    Case
    NZXT H510
    Cooling
    Corsair H150i
    Keyboard
    corsair platinum k95
    Mouse
    Logitech
    Internet Speed
    200mbps
    Browser
    Brave/Chrome
    Antivirus
    Norton 360
Hello, and welcome to the forum. You did not complete your system specs in your forum profile. What version of Windows 11 are you running? Are you on an insider build? You say "even re-installed windows 11". Do you mean you did a repair install or a clean install?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
No solution found for last 3 months... ... did sfc /now and even reinstalled/repaired the windows 3 times ....
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9 9900K
    Motherboard
    Gigabyte Aorus Master Z390
    Memory
    Gskill 32GB
    Graphics Card(s)
    Geforce RTX 2080
    Monitor(s) Displays
    Benq EW3270U 4K UHD
    Screen Resolution
    4k
    PSU
    Corsair RM1000
    Case
    NZXT H510
    Cooling
    Corsair H150i
    Keyboard
    corsair platinum k95
    Mouse
    Logitech
    Internet Speed
    200mbps
    Browser
    Brave/Chrome
    Antivirus
    Norton 360

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3447 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Sorry, I'm not that familiar with this problem.


 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
In Windows 11 I cant open settings > Accounts > Family & Other Users.... following error in event viewer ...
Tried all methods sfc, dism etc even re-installed windows 11
Did "Get-AppxPackage *windows.immersivecontrolpanel* | Reset-AppxPackage" and it didn't fix it.

Faulting application name: SystemSettings.exe, version: 10.0.22000.593, time stamp: 0x27a6d211
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22000.675, time stamp: 0x4263b2a6
Exception code: 0xc0000409
Fault offset: 0x00000000000da9f0
Faulting process ID: 0x641c
Faulting application start time: 0x01d86dd29625676f
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: c644c167-b9dc-40be-9250-c6e1a5fd1756
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
I had a issue just like that when I edited my operating system but that is why I have backups just in case I bigger something up. Did you do any modifications to your operating system?
 

My Computer

System One

  • OS
    Windows 11 (NTLITE optimized)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Amd 8350 Overclocked to 4.7
    Motherboard
    Asus Sabertooth r2
    Memory
    2400 MHz DDR 3 GSkill
    Graphics Card(s)
    Nvidia 1070
    Sound Card
    Denon receiver 7.1/Atmos
    Monitor(s) Displays
    LG C7
    Screen Resolution
    4k
    Hard Drives
    Samsung SSD 840 512 gig
    Backup drive 18 terabyte hhd
    Cooling
    Hyper 212 Cpu cooler with case fans
    Keyboard
    Simple keyboard
    Mouse
    Simple mouse
    Internet Speed
    1.5 gig Fiber
    Browser
    Edge
    Antivirus
    Never
I had a issue just like that when I edited my operating system but that is why I have backups just in case I bigger something up. Did you do any modifications to your operating system?
Sorry, for responding after so long, but I must tell u that I am still living with same problem, I cant access Other Users section in Accounts on Windows 11... Have reinstalled and updated 2-3 times.... Actually I forgot this problem for time being bec I didnt see any need to create any users as Im the only user of this PC and there one more non admin user but its useless now (Thinking to delete it now)

Btw, wht do mean by editing the OS, we usually change PC settings and this OS config is running since windows 10 for over 5-6 years and i can even think to clean install it as I have many apps/emails configured on it which will require many months to re-configure from scratch ... and yes I do backup every month but I dont remember when this problem started and I only keep last 2-3 backups....
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9 9900K
    Motherboard
    Gigabyte Aorus Master Z390
    Memory
    Gskill 32GB
    Graphics Card(s)
    Geforce RTX 2080
    Monitor(s) Displays
    Benq EW3270U 4K UHD
    Screen Resolution
    4k
    PSU
    Corsair RM1000
    Case
    NZXT H510
    Cooling
    Corsair H150i
    Keyboard
    corsair platinum k95
    Mouse
    Logitech
    Internet Speed
    200mbps
    Browser
    Brave/Chrome
    Antivirus
    Norton 360
Just noticed one more thing... After Windows 11 22H2 update the "Family & Other Users" section is settings is divided... "Family" section is working but "Other Users" section is crashing (closing the settings window)

1665411385157.png

Event Viewer (Event 1000):

Faulting application name: SystemSettings.exe, version: 10.0.22621.457, time stamp: 0x12963a0f
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22621.457, time stamp: 0x9b4f0849
Exception code: 0xc000027b
Fault offset: 0x000000000009f859
Faulting process ID: 0x0x6274
Faulting application start time: 0x0x1D8DCAF01BA0910
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: 4dee5e57-4585-4785-b8aa-33ea752bd208
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9 9900K
    Motherboard
    Gigabyte Aorus Master Z390
    Memory
    Gskill 32GB
    Graphics Card(s)
    Geforce RTX 2080
    Monitor(s) Displays
    Benq EW3270U 4K UHD
    Screen Resolution
    4k
    PSU
    Corsair RM1000
    Case
    NZXT H510
    Cooling
    Corsair H150i
    Keyboard
    corsair platinum k95
    Mouse
    Logitech
    Internet Speed
    200mbps
    Browser
    Brave/Chrome
    Antivirus
    Norton 360
Still living with same problem... No solution by microsoft yet, have updated my Windows 11 with latest packs and everything is updated and working perfectly except this issue...... i.e. I still can't access the Other Users section in windows 11 (Can add users using old Control Panel>User Accounts) but not via new Settings>Other Users ... it throws the following error Event as usual

-------------
Faulting application name: SystemSettings.exe, version: 10.0.22621.900, time stamp: 0x12963a0f
Faulting module name: SystemSettingsViewModel.Desktop.dll, version: 10.0.22621.1485, time stamp: 0x86f81540
Exception code: 0xc000027b
Fault offset: 0x000000000009f859
Faulting process ID: 0x0x2CC4
Faulting application start time: 0x0x1D966421C6F6622
Faulting application path: C:\Windows\ImmersiveControlPanel\SystemSettings.exe
Faulting module path: C:\Windows\ImmersiveControlPanel\SystemSettingsViewModel.Desktop.dll
Report ID: 62f25844-bbba-4c49-a693-0b2ce2693f2e
Faulting package full name: windows.immersivecontrolpanel_10.0.6.1000_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: microsoft.windows.immersivecontrolpanel
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    Intel Core i9 9900K
    Motherboard
    Gigabyte Aorus Master Z390
    Memory
    Gskill 32GB
    Graphics Card(s)
    Geforce RTX 2080
    Monitor(s) Displays
    Benq EW3270U 4K UHD
    Screen Resolution
    4k
    PSU
    Corsair RM1000
    Case
    NZXT H510
    Cooling
    Corsair H150i
    Keyboard
    corsair platinum k95
    Mouse
    Logitech
    Internet Speed
    200mbps
    Browser
    Brave/Chrome
    Antivirus
    Norton 360
Wow, you've been fighting this a long time. If you have done only repair installs, an absolute clean install is the only thing left.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3447
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

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