Solved Desktop image gone and flashes for a second then it return back again, what causing this problem ?


William654

William654

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In Windows 11 pro after I login for some time the desktop become black for a second then it restore itself again, and sometimes when I run visual studio this happen again. What can cause this problem ?

I looked at events and found problem with explorer.exe but how to fix that ?

Faulting application name: explorer.exe, version: 10.0.22621.3085, time stamp: 0xa58eee1c
Faulting module name: ntdll.dll, version: 10.0.22621.3085, time stamp: 0xbced4b82
Exception code: 0xc0000409
Fault offset: 0x00000000000a43b0
Faulting process id: 0x0x2D14
Faulting application start time: 0x0x1DA5909C574AF17
Faulting application path: C:\windows\explorer.exe
Faulting module path: C:\windows\SYSTEM32\ntdll.dll
Report Id: 2b1896bc-7882-41ee-a0ef-6ebbd59a74fc
Faulting package full name:
Faulting package-relative application ID:
Click to expand...

1707234910602.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
@William654


Open a command prompt as admin, and run these commands one at a time...

sfc /scannow

Dism /Online /Cleanup-Image /RestoreHealth

Then see if the problem still exists.






Question: Do you have File Explorer tabs... disabled?

I ask, because after the Jan 23rd Cumulative Update Preview, every time I tried to open File Explorer, my Desktop would disappear for a second or two, then come back.... and File Explorer would NOT open.

This was the Solution in my case...


Note the "date modified" on this Details sheet...

Image1.png



So even if MY solution is not applicable in your case... it will probably have something to do with the Jan 23rd Cumulative Update Preview.
 
Last edited:

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3527 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
William654 said:
discovered corrupted files and fixed

No

What I should do with ntdll.dll ?
Click to expand...



Run the DISM command too, then reboot a few times and see if the problem is fixed.
As for ntdll.dll I dunno.
That's more in the BSOD analysis realm. Maybe @zbook will have an idea.
 

My Computers

System One System Two

  • OS
    Win 11 Home ♦♦♦22631.3527 ♦♦♦♦♦♦♦23H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 4702)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Internet Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Mouse
    Logitech Optical M-BT96a
    Keyboard
    Logitech Classic Keybooard 200
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 13 years?
Graphics driver? Or possibly hardware?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3514sa
    CPU
    Core i5
    Memory
    16gb
    Hard Drives
    Samsung 970 evo plus 2TB
    Cooling
    Could be better
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Other Info
    Originally installed with a 500gb H10 Optane ssd

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
Thanks @Ghot seems this problem was solved.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
Just now the task bar reloaded again by itself here is the event I found

1707414896050.png

I dont know what is the problem
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
Try this fix. I am sure it will work.
-https://www.youtube.com/watch?v=M8QSLu8ECdI

(it the same for windows 10 and windows 11)
 

My Computers

System One System Two

  • OS
    Windows 11 Pro latest
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    Msi b550 gaming gen3
    Memory
    32 gb 3200 mhz xmp (4x8)
    Graphics Card(s)
    msi rtx3060 8gb
    Sound Card
    sound blaster audigy fx
    Monitor(s) Displays
    Philips 222V8LA/00
    Screen Resolution
    1980x1080
    Hard Drives
    MX500 Crucial
    PSU
    corsair cv 750
    Case
    q-tech
    Cooling
    deepcool gammaxx 200t
    Keyboard
    k81 gigabyte force
    Mouse
    Viper V530
    Internet Speed
    100-10
    Browser
    Mozilla
    Antivirus
    Windows defender
  • Operating System
    windows 11 pro latest
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo T420
    CPU
    i5-2520M
    Memory
    8Gb ddr3 1333 mhz
    Graphics card(s)
    hd3000
    Sound Card
    on board
    Screen Resolution
    1366x768
    Hard Drives
    Team group lite 3d 240gb
    Internet Speed
    100-10
    Antivirus
    defender
boombastik said:
Try this fix. I am sure it will work.
-https://www.youtube.com/watch?v=M8QSLu8ECdI

(it the same for windows 10 and windows 11)
Click to expand...
Thanks I did it now, will test for couple of days and see

I also used this app Shell view-x64 to remove unnecessary extensions
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
boombastik said:
Try this fix. I am sure it will work.
-https://www.youtube.com/watch?v=M8QSLu8ECdI

(it the same for windows 10 and windows 11)
Click to expand...
This solution worked, thanks alot
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    5900x
    Motherboard
    MAG X570S TOMAHAWK MAX WIFI
    Memory
    32 GB G.Skill
    Graphics Card(s)
    RX 6800 XT
    Sound Card
    Creative Sound Blaster Z
    Monitor(s) Displays
    BENQ and AOC QHD 120Hz
    Screen Resolution
    QHD
    Hard Drives
    2TB Intel 660p and 2TB Sabrent Rokect 4 plus nvme, 4TB HDD HGST
    PSU
    Corsair RM750
    Case
    Bloody rage
    Cooling
    Water cooling gamdias 240
    Keyboard
    razer ornata
    Mouse
    razer da v2
    Browser
    FF and Chrome
    Antivirus
    Malwarebytes
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