Sleep / shutdown Problems

Polonut · Saturday at 11:19 AM

Hi Everyone
Just recently, I noticed that my PC is not going to sleep at the programmed time. Several Days later, (a further change) I found that instead of going to sleep, the PC now started shutting down completely instead of sleep.
I have tried all the usual checks - but no success. I have not made any recent chage to hardware or software. Is there something obvious I have not tried?
Your thoughts would be appreciated
Colin

25H2 (OSBuild 26200.9711)

zbook · Saturday at 11:55 AM

Please run > post share links

1) Administrative PS > post share links: get_powercfg_info.bat:

Code:

<# : batch script
@echo off
PowerShell.exe -NoProfile Invoke-Expression ([System.IO.File]::ReadAllText('%0'))
goto :eof
#>

[CmdletBinding(SupportsShouldProcess=$false)]
Param()

Set-StrictMode -Version 'latest'

function Test-RunningAsAdmin
{
    [System.Security.Principal.WindowsIdentity]$currentIdentity = [System.Security.Principal.WindowsIdentity]::GetCurrent()
    [System.Security.Principal.WindowsPrincipal]$currentPrincipal = [System.Security.Principal.WindowsPrincipal]::new($currentIdentity)

    Write-Output ($currentPrincipal.IsInRole([System.Security.Principal.WindowsBuiltInRole]::Administrator))
}

$InformationPreference = [Management.Automation.ActionPreference]::Continue

if (-not (Test-RunningAsAdmin))
{
    Write-Warning 'This script requires administrator privileges! Please restart it by running it as an administrator.'
}
else
{
    [string]$temporaryFolderPath = [string]::Empty

    do
    {
        $temporaryFolderPath = [IO.Path]::GetTempFileName()
        if (Test-Path $temporaryFolderPath) { Remove-Item -Path $temporaryFolderPath -Recurse -Force }
    } while ((-not ([string]::IsNullOrEmpty($temporaryFolderPath))) -and (Test-Path -Path $temporaryFolderPath))

    # Create the temporary folder if it does not exist.
    if (-not (Test-Path -Path $temporaryFolderPath)) { New-Item -Path $temporaryFolderPath -ItemType 'Directory' | Out-Null }

    # Clear any existing contents of the temporary folder.
    Get-ChildItem -Path $temporaryFolderPath -Force | Remove-Item -Recurse -Force

    [string]$logFilePath = Join-Path -Path $temporaryFolderPath -ChildPath 'powercfg-info.txt'
    if (Test-Path -Path $logFilePath) { Remove-Item -Path $logFilePath -ErrorAction SilentlyContinue }

    [string]$powercfgPath = Join-Path ([System.Environment]::SystemDirectory) 'powercfg.exe'

    [System.Diagnostics.ProcessStartInfo]$startInfo = [System.Diagnostics.ProcessStartInfo]::new()
    $startInfo.FileName = $powercfgPath
    $startInfo.UseShellExecute = $false
    $startInfo.RedirectStandardOutput = $true
    $startInfo.RedirectStandardError = $true

    if (Test-Path -Path $powercfgPath)
    {
        [string]$energyReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'energy-report.html'
        [string]$batteryReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'battery-report.html'
        [string]$sleepStudyReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'sleepstudy-report.html'
        ## [string]$sleepDiagnosticsReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'sleep-diagnostics-report.html'
        ## [string]$systemPowerReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'system-power-report.html'

        @('/list',
          '/availablesleepstates',
          '/lastwake',
          '/devicequery wake_armed',
          '/waketimers',
          '/requests',
          "/energy /output `"$($energyReportPath)`" /duration 10",
          "/batteryreport /output `"$($batteryReportPath)`"",
          "/sleepstudy /output `"$($sleepStudyReportPath)`""
          ## "/systemsleepdiagnostics /output `"$($sleepDiagnosticsReportPath)`"", # Command is deprecated.
          ## "/systempowerreport /output `"$($systemPowerReportPath)`"" # Generates the same report as /sleepstudy.
         ) |
        ForEach-Object {
            Write-Output "Running PowerCfg $($_)" | Tee-Object -FilePath $logFilePath -Append

            $startInfo.Arguments = @($_)

            [System.Diagnostics.Process]$dsRegCmdProcess = [System.Diagnostics.Process]::new()
            $dsRegCmdProcess.StartInfo = $startInfo
            $dsRegCmdProcess.Start() | Out-Null

            Write-Output $dsRegCmdProcess.StandardOutput.ReadToEnd() | Out-String | Tee-Object -FilePath $logFilePath -Append
        }
    }
    else
    {
        Write-Warning "$($powercfgPath) does not exist!"
    }

    [string]$zipFilePath = "powercfg_info_$(Get-Date -Format 'yyyy-MM-dd_HH-mm-ss').zip"
    [System.IO.Path]::GetInvalidFileNameChars() | ForEach-Object { $zipFilePath = $zipFilePath -replace "\$($_)", [string]::Empty }
    $zipFilePath = Join-Path ([Environment]::GetFolderPath([Environment+SpecialFolder]::DesktopDirectory)) $zipFilePath

    1..2 | ForEach-Object { Write-Information ([string]::Empty) } # Write some empty lines, just for spacing.
    Write-Information "Compressing gathered files into a .zip archive..."
    Get-ChildItem -Path $temporaryFolderPath |
    ForEach-Object {
        Compress-Archive -Path ($_.FullName) -Update -DestinationPath $zipFilePath
        Start-Sleep -Seconds 1
        Remove-Item -Path $_.FullName -Recurse -Force
    }

    1..5 | ForEach-Object { Write-Information ([string]::Empty) } # Write some empty lines, just for spacing.
    Write-Information "The PowerCfg report files have been gathered into a .zip file on your desktop,"
    Write-Information "$($zipFilePath)."
    Write-Information "Please upload the file as an attachment to your post on the forum."

    Remove-Item -Path $temporaryFolderPath -Recurse -Force
}

pause

(For Windows 10 and some versions Windows 11)

https://www.tenforums.com/attachments/bsod-crashes-debugging/323271d1616018273-batch-files-use-bsod-debugging-get_powercfg_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) V2 log collector:

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

3) Administrative PS: > post share links

wevtutil epl Application "%userprofile%\Desktop\application.evtx"

wevtutil epl System "%userprofile%\Desktop\system.evtx"

Try3 · Saturday at 12:06 PM

Polonut said:
the PC now started shutting down completely instead of sleep

I suggest you reinstall the display driver in case it has become corrupt in use [there is no diagnostic test for this].

Denis

glasskuter · Saturday at 6:59 PM

I would normally suggest that you check for updated bios, update chipset and IMEI drivers along with updated graphics driver, but if this is the PC listed in your specs, then it is doubtful that a motherboard supporting a 14 year old cpu has had updates for these devices or bios in a number of years.
I also suggest to disable fast startup and set your power plan options back to default.

Polonut · 2026-10-20T03:58:28-0400

thanks guys - tried it all without success.
zbook - thanks. ran your suggested post, but several notes said about absense of firmware !!!!
All further suggestions welcome
C

zbook · 2026-10-20T07:44:56-0400

Polonut said:
thanks guys - tried it all without success.
zbook - thanks. ran your suggested post, but several notes said about absense of firmware !!!!
All further suggestions welcome
C

Post #2 steps are all diagnostic.

Polonut · 2026-10-20T17:18:09-0400

Hi zbook - thanks for your reply. I run the powercfg entry - it completes and states operation succesful.
It then directs me to users etc
The following then occurs
C:\Uers\Colin - ok at this point BUT no appearance of AppData - so cannot proceed.
Hope this makes sense
Colin

zbook · 2026-10-20T18:20:12-0400

1) Please post images or share links like this:

Code:

Windows PowerShell
Copyright (C) Microsoft Corporation. All rights reserved.

Try the new cross-platform PowerShell https://aka.ms/pscore6

PS C:\WINDOWS\system32> <# : batch script
>> @echo off
>> PowerShell.exe -NoProfile Invoke-Expression ([System.IO.File]::ReadAllText('%0'))
>> goto :eof
>> #>
>>
>> [CmdletBinding(SupportsShouldProcess=$false)]
>> Param()
>>
>> Set-StrictMode -Version 'latest'
>>
>> function Test-RunningAsAdmin
>> {
>>     [System.Security.Principal.WindowsIdentity]$currentIdentity = [System.Security.Principal.WindowsIdentity]::GetCurrent()
>>     [System.Security.Principal.WindowsPrincipal]$currentPrincipal = [System.Security.Principal.WindowsPrincipal]::new($currentIdentity)
>>
>>     Write-Output ($currentPrincipal.IsInRole([System.Security.Principal.WindowsBuiltInRole]::Administrator))
>> }
>>
>> $InformationPreference = [Management.Automation.ActionPreference]::Continue
>>
>> if (-not (Test-RunningAsAdmin))
>> {
>>     Write-Warning 'This script requires administrator privileges! Please restart it by running it as an administrator.'
>> }
>> else
>> {
>>     [string]$temporaryFolderPath = [string]::Empty
>>
>>     do
>>     {
>>         $temporaryFolderPath = [IO.Path]::GetTempFileName()
>>         if (Test-Path $temporaryFolderPath) { Remove-Item -Path $temporaryFolderPath -Recurse -Force }
>>     } while ((-not ([string]::IsNullOrEmpty($temporaryFolderPath))) -and (Test-Path -Path $temporaryFolderPath))
>>
>>     # Create the temporary folder if it does not exist.
>>     if (-not (Test-Path -Path $temporaryFolderPath)) { New-Item -Path $temporaryFolderPath -ItemType 'Directory' | Out-Null }
>>
>>     # Clear any existing contents of the temporary folder.
>>     Get-ChildItem -Path $temporaryFolderPath -Force | Remove-Item -Recurse -Force
>>
>>     [string]$logFilePath = Join-Path -Path $temporaryFolderPath -ChildPath 'powercfg-info.txt'
>>     if (Test-Path -Path $logFilePath) { Remove-Item -Path $logFilePath -ErrorAction SilentlyContinue }
>>
>>     [string]$powercfgPath = Join-Path ([System.Environment]::SystemDirectory) 'powercfg.exe'
>>
>>     [System.Diagnostics.ProcessStartInfo]$startInfo = [System.Diagnostics.ProcessStartInfo]::new()
>>     $startInfo.FileName = $powercfgPath
>>     $startInfo.UseShellExecute = $false
>>     $startInfo.RedirectStandardOutput = $true
>>     $startInfo.RedirectStandardError = $true
>>
>>     if (Test-Path -Path $powercfgPath)
>>     {
>>         [string]$energyReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'energy-report.html'
>>         [string]$batteryReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'battery-report.html'
>>         [string]$sleepStudyReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'sleepstudy-report.html'
>>         ## [string]$sleepDiagnosticsReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'sleep-diagnostics-report.html'
>>         ## [string]$systemPowerReportPath = Join-Path -Path $temporaryFolderPath -ChildPath 'system-power-report.html'
>>
>>         @('/list',
>>           '/availablesleepstates',
>>           '/lastwake',
>>           '/devicequery wake_armed',
>>           '/waketimers',
>>           '/requests',
>>           "/energy /output `"$($energyReportPath)`" /duration 10",
>>           "/batteryreport /output `"$($batteryReportPath)`"",
>>           "/sleepstudy /output `"$($sleepStudyReportPath)`""
>>           ## "/systemsleepdiagnostics /output `"$($sleepDiagnosticsReportPath)`"", # Command is deprecated.
>>           ## "/systempowerreport /output `"$($systemPowerReportPath)`"" # Generates the same report as /sleepstudy.
>>          ) |
>>         ForEach-Object {
>>             Write-Output "Running PowerCfg $($_)" | Tee-Object -FilePath $logFilePath -Append
>>
>>             $startInfo.Arguments = @($_)
>>
>>             [System.Diagnostics.Process]$dsRegCmdProcess = [System.Diagnostics.Process]::new()
>>             $dsRegCmdProcess.StartInfo = $startInfo
>>             $dsRegCmdProcess.Start() | Out-Null
>>
>>             Write-Output $dsRegCmdProcess.StandardOutput.ReadToEnd() | Out-String | Tee-Object -FilePath $logFilePath -Append
>>         }
>>     }
>>     else
>>     {
>>         Write-Warning "$($powercfgPath) does not exist!"
>>     }
>>
>>     [string]$zipFilePath = "powercfg_info_$(Get-Date -Format 'yyyy-MM-dd_HH-mm-ss').zip"
>>     [System.IO.Path]::GetInvalidFileNameChars() | ForEach-Object { $zipFilePath = $zipFilePath -replace "\$($_)", [string]::Empty }
>>     $zipFilePath = Join-Path ([Environment]::GetFolderPath([Environment+SpecialFolder]::DesktopDirectory)) $zipFilePath
>>
>>     1..2 | ForEach-Object { Write-Information ([string]::Empty) } # Write some empty lines, just for spacing.
>>     Write-Information "Compressing gathered files into a .zip archive..."
>>     Get-ChildItem -Path $temporaryFolderPath |
>>     ForEach-Object {
>>         Compress-Archive -Path ($_.FullName) -Update -DestinationPath $zipFilePath
>>         Start-Sleep -Seconds 1
>>         Remove-Item -Path $_.FullName -Recurse -Force
>>     }
>>
>>     1..5 | ForEach-Object { Write-Information ([string]::Empty) } # Write some empty lines, just for spacing.
>>     Write-Information "The PowerCfg report files have been gathered into a .zip file on your desktop,"
>>     Write-Information "$($zipFilePath)."
>>     Write-Information "Please upload the file as an attachment to your post on the forum."
>>
>>     Remove-Item -Path $temporaryFolderPath -Recurse -Force
>> }
>>
>> pause
Running PowerCfg /list

Existing Power Schemes (* Active)
-----------------------------------
Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e  (Balanced)
Power Scheme GUID: 8759706d-706b-4c22-b2ec-f91e1ef6ed38  (HP Optimized (recommended)) *


Running PowerCfg /availablesleepstates
The following sleep states are available on this system:
    Standby (S3)

The following sleep states are not available on this system:
    Standby (S1)
        The system firmware does not support this standby state.

    Standby (S2)
        The system firmware does not support this standby state.

    Hibernate
        Hibernation has not been enabled.

    Standby (S0 Low Power Idle)
        The system firmware does not support this standby state.

    Hybrid Sleep
        Hibernation is not available.

    Fast Startup
        Hibernation is not available.



Running PowerCfg /lastwake
Wake History Count - 0


Running PowerCfg /devicequery wake_armed
NONE


Running PowerCfg /waketimers
Timer set by [PROCESS] \Device\HarddiskVolume4\Windows\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe expires at 4:00:00 AM on ?~Z.


Running PowerCfg /requests                                                                                              DISPLAY:                                                                                                                None.                                                                                                                                                                                                                                           SYSTEM:                                                                                                                 None.

AWAYMODE:
None.

EXECUTION:
None.

PERFBOOST:
None.

ACTIVELOCKSCREEN:
None.



Running PowerCfg /energy /output "C:\Users\aaaaaaaa\AppData\Local\Temp\tmp77B4.tmp\energy-report.html" /duration 10
Enabling tracing for 10 seconds...
Observing system behavior...
Analyzing trace data...
Analysis complete.

Energy efficiency problems were found.

4 Errors
5 Warnings
85 Informational

See C:\Users\aaaaaaaa\AppData\Local\Temp\tmp77B4.tmp\energy-report.html for more details.


Running PowerCfg /batteryreport /output "C:\Users\aaaaaaaa\AppData\Local\Temp\tmp77B4.tmp\battery-report.html"
Battery life report saved to file path C:\Users\aaaaaaaa\AppData\Local\Temp\tmp77B4.tmp\battery-report.html.


Running PowerCfg /sleepstudy /output "C:\Users\aaaaaaaa\AppData\Local\Temp\tmp77B4.tmp\sleepstudy-report.html"
Sleep Study report saved to file path C:\Users\aaaaaaaa\AppData\Local\Temp\tmp77B4.tmp\sleepstudy-report.html.




Compressing gathered files into a .zip archive...





The PowerCfg report files have been gathered into a .zip file on your desktop,
C:\Users\aaaaaaaa\Desktop\powercfg_info_2026-10-20_17-15-27.zip.
Please upload the file as an attachment to your post on the forum.
Press Enter to continue...:

2) the steps in post # 2 can be performed in any sequence > when available post links for steps #2 and #3

Sleep / shutdown Problems

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