Still stuck on 22H2


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Kalisto010

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3
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Windows 11
I’m still stuck on 22H2 and I’m trying to upgrade to 23H2. I have 23H2 on a USB stick and when the setup start I get the message “We can’t tell if your PC has enough space to continue installing Windows 11” My SSD has 110 GB used space and 127 GB of free space. I’m pretty sure that the install want to create a Windows.old folder. Since 22H2 is no longer supported you have to upgrade to 23H2, so there’s no need to waste space of a backup windows.old folder. Also I use Macrium Reflect and have a few image files on an external drive so if I want to go back to 22H2 I can do so. Now is there a way to tell the installer not to create a backup folder because I have enough free space to do the install?

AlsoI have the file KB 5027397 to force windows update to download 23H2. Big problem there. If I install the file and reboot as requested I end up with a black screen. Nothing on the screen. IF I click CTRL-ALT-DEL I get the Task Manager screen which is the only thing I can get on the screen. So I end up using Macrium Reflect to go back to 22H2. I have the latest video display update from AMD. So why do I get the black screen? If I install KB 5027397 and KB 5050021 at the same time and re-boot I still get the same black screen. I would prefer using this method instead of re-installing windows from the USB stick which would be faster. So any advices would be appreciated. Thank You.
 
Windows Build/Version
22621.4317

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 15 3525
1) Please run the V2 log collector and post a share link into this thread using drop box, or google drive

BSOD - Posting Instructions | Windows 11 Forum (elevenforum.com)




2) Run: upgrade_failure_info > post a share link

Ten Forums - Windows 10 Help and Support Forum

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums




3) Run: HealthCheckApp > post a share link

https://aka.ms/GetPCHealthCheckApp




4) Run setupdiag > post a share link

https://go.microsoft.com/fwlink/?linkid=870142




5) Run Tuneup plus > post a share link

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-tuneup_plus_log.bat

Batch files for use in BSOD debugging - Page 2 - Windows 10 Forums

Batch files for use in BSOD debugging - Windows 10 Forums



For share links please use drop box or google drive.


Make sure that links are available without sign in.
 

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when you install them and get a black screen on reboot, after launching task manager, can you run new task and launch regedit?
 

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Windows 11 Pro
Kalisto010 said:
We can’t tell if your PC has enough space to continue installing Windows 11
Click to expand...
Hi, welcome.

Try to increase the size of your “recovery partition”. I had to do this for my sons 22H2 to 23H2. So if it’s around 600mb, make it 1GB
Can’t say it will work but that’s the info I received and it worked for me.
 
Last edited:

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    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Kalisto010 said:
I’m still stuck on 22H2 and I’m trying to upgrade to 23H2. I have 23H2 on a USB stick and when the setup start I get the message “We can’t tell if your PC has enough space to continue installing Windows 11” My SSD has 110 GB used space and 127 GB of free space. I’m pretty sure that the install want to create a Windows.old folder. Since 22H2 is no longer supported you have to upgrade to 23H2, so there’s no need to waste space of a backup windows.old folder. Also I use Macrium Reflect and have a few image files on an external drive so if I want to go back to 22H2 I can do so. Now is there a way to tell the installer not to create a backup folder because I have enough free space to do the install?

AlsoI have the file KB 5027397 to force windows update to download 23H2. Big problem there. If I install the file and reboot as requested I end up with a black screen. Nothing on the screen. IF I click CTRL-ALT-DEL I get the Task Manager screen which is the only thing I can get on the screen. So I end up using Macrium Reflect to go back to 22H2. I have the latest video display update from AMD. So why do I get the black screen? If I install KB 5027397 and KB 5050021 at the same time and re-boot I still get the same black screen. I would prefer using this method instead of re-installing windows from the USB stick which would be faster. So any advices would be appreciated. Thank You.
Click to expand...
antspants said:
Hi, welcome.

Try to increase the size of your recovery partition. I had to do this for my sons 22H2 to 23H2.
Can’t say it will work but that’s the info I received and it worked for me.
Click to expand...
@antspants you're talking about the EFI, not recovery partition, correct? I've only ever seen the EFI partition throw that type of error in relation to windows updates... but i could be wrong..
1739491145194.webp
 

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OS
Windows 11 Pro
dacrone said:
when you install them and get a black screen on reboot, after launching task manager, can you run new task and launch regedit?
Click to expand...
Yes i can do that. As for the video at the bottom i had no problem with cmd portion, as for the partition portion i had no luck. Tried many programs with no success.
 

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Windows 11
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 15 3525
Kalisto010 said:
Yes i can do that. As for the video at the bottom i had no problem with cmd portion, as for the partition portion i had no luck. Tried many programs with no success.
Click to expand...
ok when on the black screen with a cursor, use task manager to open regedit and:

Code: 
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon

check the String Value named "Shell" and ensure it's value is
Code: 
explorer.exe

if not, edit it to be and restart
 

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OS
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FYI if indeed it is for lack of space, you will run into the same problem the next time there's another upgrade. You might want to consider getting a bigger drive.

There's no way around the procedure creating a windows.old folder during any upgrade. Why not just move your personal files off onto an external drive.
 

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    still too embarrassed to tell
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    Firefox
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  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9457
Well, finally the problem solved itself. When, the other times I checked regedit there were only four entries in Winlogon and no shelI entry. I thought about creating one. Before that I had checked in windows and I have 36 entries including the shell string. Don’t know if it’s normal to have so many in there. So I tried one last time with installing KB 5027397 and KB5050021 and this time it worked. I don’t know why the other times I was getting the black screen. At the last resort after watching a YouTube video I tried using GPedit to force windows to download 24H2. I tried putting 23H2 instead but it didn’t worked. When the problems on 24H2 are resolved we will probably get it in windows update. Anyway I just want to thank you for your numerous replies and wish you a nice day.
 

My Computer My Computer

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Windows 11
OS
Windows 11
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In this guide, i will help you troubleshoot black screen problem in Windows 10 and Windows 11.
 

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Screen Resolution
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