Strange freeze


user1010

user1010

Well-known member
Member
Local time
12:14 AM
Posts
167
OS
Windows 11
Got a strange freeze/hang yesterday in ~3 seconds. The cursor/windows was stuck and the music repeated to current sound.

Ran test for the memory and cpu today, all fine there.

Installed some windows updates before this and have also installed 25h3 after this problem.

Couldn't find anything in the event viewer or Reliability Monitor.

Any ideas? Should I log temp etc?
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i7-13700
    Motherboard
    ASUS TUF GAMING B760-PLUS WIFI
    Memory
    Corsair VENGEANCE DDR5 32GB
    Graphics Card(s)
    MSI GeForce RTX 5070 12G VENTUS 2X OC
    Monitor(s) Displays
    Samsung LS32AG504
    Hard Drives
    Kingston Fury Renegade M.2 2TB SSD
    PSU
    Corsair RM850X 2021 / 850W / 80+ Gold
    Browser
    Chrome
    Antivirus
    Defender
Sounds like something pegged your CPU for a few seconds. Has the machine been unusually slow lately? Has it taken more time to launch apps or respond to input other than this? Open the task manager and see if there is an app or process that is hogging CPU time that may be running in the background. Also, look at the disk usage of the processes as well to see if anything is hitting the disk at a high rate.

If this starts to happen more often, you can download System Informer from the Microsoft Store. It's a lot like Process Explorer, but with a little nicer interface, and will provide a CPU usage graph with history, and will tell you what the process with the highest usage was around the time of the hangup if you keep note of the time it happens.
 

My Computer

System One

  • OS
    Windows 11 Pro For Workstations 25H2
    Computer type
    Laptop
    Manufacturer/Model
    Dell Precision 7550
    CPU
    Intel Xeon W-10855M @ 4.9Ghz
    Memory
    32GB OWC ECC DDR4-2666 RAM
    Graphics Card(s)
    iGPU: Intel UHD Graphics P630 | Discrete GPU: NVIDIA Quadro RTX 3000 6GB
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Integrated Ultrasharp
    Screen Resolution
    1920*1080
    Hard Drives
    OS: Samsung 980 PRO 500GB NVMe
    Data: Western Digital Black SN750 1TB
    PSU
    Dell 180W
    Internet Speed
    1Gbps
    Browser
    Edge Chromium
    Antivirus
    Microsoft Defender
    Other Info
    OpenSUSE Leap 16 VM
    Zorin OS 18 VM
Nothing more unusually than this. I'll try that, thanks.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i7-13700
    Motherboard
    ASUS TUF GAMING B760-PLUS WIFI
    Memory
    Corsair VENGEANCE DDR5 32GB
    Graphics Card(s)
    MSI GeForce RTX 5070 12G VENTUS 2X OC
    Monitor(s) Displays
    Samsung LS32AG504
    Hard Drives
    Kingston Fury Renegade M.2 2TB SSD
    PSU
    Corsair RM850X 2021 / 850W / 80+ Gold
    Browser
    Chrome
    Antivirus
    Defender
Try a Clean Boot. If this is works, you can Leave it this way.
If you want to find out why, you can add one or more Services or Startup items at a time until the behavior returns, then you will know what the culprit is.
 

My Computer

System One

  • OS
    Windows 11 Pro Insider 64 bit 25H2 26200.5742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 9700K 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gaming keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
I had a freeze on my new desktop computer. I had to restart it.
For me, it was the MSI Center application. I had just updated it, so I used the MSI cleaner for that application to reinstall it properly. I'm not sure if that was it, but it hasn't frozen since.

If you have Asus utilities for your motherboard, use their cleaner to reinstall properly. Or simply reinstall.
You can wait and see if it refreezes.
 

My Computer

System One

  • OS
    windows 11
If it only happened once it's probably nothing to worry about.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
One thing came to my mind. Have been using more hyper-v lately - it takes more cpu and memory. I'll keep an eye on this and see how it goes.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i7-13700
    Motherboard
    ASUS TUF GAMING B760-PLUS WIFI
    Memory
    Corsair VENGEANCE DDR5 32GB
    Graphics Card(s)
    MSI GeForce RTX 5070 12G VENTUS 2X OC
    Monitor(s) Displays
    Samsung LS32AG504
    Hard Drives
    Kingston Fury Renegade M.2 2TB SSD
    PSU
    Corsair RM850X 2021 / 850W / 80+ Gold
    Browser
    Chrome
    Antivirus
    Defender
Spunk said:
Try a Clean Boot. If this is works, you can Leave it this way.
If you want to find out why, you can add one or more Services or Startup items at a time until the behavior returns, then you will know what the culprit is.
Click to expand...
What services and startup do you mean?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i7-13700
    Motherboard
    ASUS TUF GAMING B760-PLUS WIFI
    Memory
    Corsair VENGEANCE DDR5 32GB
    Graphics Card(s)
    MSI GeForce RTX 5070 12G VENTUS 2X OC
    Monitor(s) Displays
    Samsung LS32AG504
    Hard Drives
    Kingston Fury Renegade M.2 2TB SSD
    PSU
    Corsair RM850X 2021 / 850W / 80+ Gold
    Browser
    Chrome
    Antivirus
    Defender
I didn't say it yesterday, I didn't remember anymore, it was when I launched the msi center utility that the computer froze.
 

My Computer

System One

  • OS
    windows 11
user1010 said:
What services and startup do you mean?
Click to expand...
If you click the highlighted link in Post #4 It takes you step by step, and explains what Services and Startup items to first turn off. If that works, you can Leave it this way, or add one or more of those you turned Off to ON. Until the behavior returns, then you will know the culprit.
 

My Computer

System One

  • OS
    Windows 11 Pro Insider 64 bit 25H2 26200.5742
    Computer type
    PC/Desktop
    Manufacturer/Model
    Gigabyte Z390 UD
    CPU
    Intel Core i7 9700K 3.60
    Motherboard
    Gigabyte Z390 UD
    Memory
    16 GB
    Graphics Card(s)
    nVidia GEForce RTX 2060 Super
    Sound Card
    onboard
    Monitor(s) Displays
    Two 27" Dell 4K monitors
    Screen Resolution
    3840 x 2160
    Hard Drives
    M.2 NVME SSD, 500 GB; Two 2TB Mechanical HDD's
    PSU
    850w PSU
    Case
    Cyberpower PC
    Cooling
    Water cooled
    Keyboard
    Backlit Cyberpower gaming keyboard
    Mouse
    Backlit Cyberpower gaming mouse
    Internet Speed
    1 GB mbps
    Browser
    Brave
    Antivirus
    Windows Security
Is it still happening or just the one time? If it only happened once, trying to fix it is like a dog trying to chase its tail.
 
Last edited:

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Winuser said:
Is it still happening or just the one time? If it only happened once, trying to fix it is like a dog trying to chase its tale.
Click to expand...
Once, so far. :)
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel Core i7-13700
    Motherboard
    ASUS TUF GAMING B760-PLUS WIFI
    Memory
    Corsair VENGEANCE DDR5 32GB
    Graphics Card(s)
    MSI GeForce RTX 5070 12G VENTUS 2X OC
    Monitor(s) Displays
    Samsung LS32AG504
    Hard Drives
    Kingston Fury Renegade M.2 2TB SSD
    PSU
    Corsair RM850X 2021 / 850W / 80+ Gold
    Browser
    Chrome
    Antivirus
    Defender
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