Strange problem with printer driver


C

compiler

Active member
Local time
7:50 PM
Posts
71
OS
W11
Strange issue. Bought a new W11 Dell laptop.

Installed my Brother wireless printer. Let Microsoft install own driver. Worked well for awhile, then suddenly printer started printing when I didn't tell it to. So, installed driver from Brother site and all was fine. But recently random printing started again. I was surprised to see the MS. Driver was back again. So I reinstalled the Brother driver, but MS. Driver is not replaced. Ideas?

Is there a way to uninstall the MS driver and THEN install the Brother driver? The only thing I saw was to uninstall the Device.

Mel
 
Windows Build/Version
W11 21 H2 22000-5561

My Computer My Computer

At a glance

W11i5-11320H8 gbIntel® Iris® Xe Graphics
OS
W11
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 15 5510
CPU
i5-11320H
Memory
8 gb
Graphics Card(s)
Intel® Iris® Xe Graphics
Screen Resolution
1920X1080
Hard Drives
256 gb SSD
Browser
Edge/Chrome
Antivirus
Defender
What is the model of your printer?
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
compiler said:
Strange issue. Bought a new W11 Dell laptop.

Installed my Brother wireless printer. Let Microsoft install own driver. Worked well for awhile, then suddenly printer started printing when I didn't tell it to. So, installed driver from Brother site and all was fine. But recently random printing started again. I was surprised to see the MS. Driver was back again. So I reinstalled the Brother driver, but MS. Driver is not replaced. Ideas?

Is there a way to uninstall the MS driver and THEN install the Brother driver? The only thing I saw was to uninstall the Device.

Mel
Click to expand...
If you haven't yet looked at the Device Manger setting for printers, see if the Brother Driver is listed. If it is, go to settings and select the Devices and Printers Folder (see screenshot attachment) then set it as the default.
 

Attachments

My Computer My Computer

At a glance

Windows 11 ProfessionalIntel Core i5-940032GBIntegrated Intel UHD Graphics 630
OS
Windows 11 Professional
Computer type
PC/Desktop
Manufacturer/Model
Microcenter B677
CPU
Intel Core i5-9400
Motherboard
ASRock H310CM-HDV/M.2
Memory
32GB
Graphics Card(s)
Integrated Intel UHD Graphics 630
Sound Card
Intel Kaby Lake - High Definition Audio / cAVS (Audio, Voice, Speech) [A0]
Monitor(s) Displays
LG Model: GSM59F1
Screen Resolution
2560x1080
Case
Lian Li 205M
Antivirus
Kaspersky AV
The reason I wanted your printer model number is so I could see if there is a new Win11 driver on Brother site. Usuallly, if you install the full software package for your printer (which includes the driver) Windows will not overide the driver with it's own.
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
Thanks for the responses.

Model: mfc-J1205w

I check drivers via the device manager. It only lists a MS driver.

I may not be d/l the right item from the Brother site.

Mel
 

My Computer My Computer

At a glance

W11i5-11320H8 gbIntel® Iris® Xe Graphics
OS
W11
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 15 5510
CPU
i5-11320H
Memory
8 gb
Graphics Card(s)
Intel® Iris® Xe Graphics
Screen Resolution
1920X1080
Hard Drives
256 gb SSD
Browser
Edge/Chrome
Antivirus
Defender
Turn off the printer. Uninstall the printer from settings>printers and faxes>click on the printer>select remove. Uninstall any brother software. In device manager, make sure it's gone. Restart.
Download full printer package here and install. Do not turn printer on until the install wizard tells you to.

Full Software Package | Downloads | MFC-J1205W | United States | Brother

support.brother.com support.brother.com
 

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
All very strange. So, I followed your instructions. I again ended up with the MS printer driver. I then called Brother. He had me do it step-by -step (same procedure). Once again, same MS Driver. Then he said, basically, oh yeah we get that driver from MS; it's the correct driver.

Well, we shall see.

Mel
 

My Computer My Computer

At a glance

W11i5-11320H8 gbIntel® Iris® Xe Graphics
OS
W11
Computer type
Laptop
Manufacturer/Model
Dell Inspiron 15 5510
CPU
i5-11320H
Memory
8 gb
Graphics Card(s)
Intel® Iris® Xe Graphics
Screen Resolution
1920X1080
Hard Drives
256 gb SSD
Browser
Edge/Chrome
Antivirus
Defender
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