Solved Trojan found on new PC


jimbo45 said:
Hi folks

Some of these "security experts" really haven't a clue when dealing with "Non Corporate or Home" computers. I view them with the same distain that I have for some of those "Financial advisors" who never pony up any of their own money .

My late dad who knew nothing about the shenanigans of the US/UK etc stock markets always use to quip "Then where are all the Investors Yachts then " while looking at the piles of expensive cars these people seem to drive around in packs. !!

Just today a friend of mine said that "her Financial advisor - had just posted that her account was now valued at 3 million EUR !! when really it was around 3,000 EUR. So as a joke she said --OK I'll cash it in --- within 35 mins the Police were around "investigating Money Laundering and possible Fraud" -- of course she was released within minutes so whatever advice you get from external services "ALWAYS CHECK AND VERIFY". Whatever the business etc.

Whether it's Linux or Windows on a home computer just use A REMOTE SYSTEM to run a cleansing process -- and if you are worried that the HDD / SSD has been compromised beyond normal recovery - then just "Low level format it" via writing random hex digits (or even x'00' to every sector on the drive --INCLUDING THE CACHE (often forgotten).

There's so much snake oil in this business --often I think that some of those "Big beefy men" standing outside various buildings in Amsterdam's notorious Red Light District have more value than some of the advice given by these "so called security experts". (Note -- Corporates and other national / international infrastructure is a totally different ballgame --my remarks are construed principally to people managing HOME type computers).

Cheers
jimbo
Click to expand...
Cheers jimbo, are you referring to Bleeping Computer as these security experts? I'll tell ya, they're more of a security expert than myself! :-)
 

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RedLad said:
Cheers jimbo, are you referring to Bleeping Computer as these security experts? I'll tell ya, they're more of a security expert than myself! :-)
Click to expand...
Hi there
No specific people - but just "Of the General Class" of this lot.

Remember all the doom and gloom predictions coming out of Gartners about computers. This group was much loved by corporates but in reality if you did the EXACT OPPOSITE to what they said you'd be the winner by a staggering 87%.

Cheers
jimbo
 

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Just an update from doing the ESET scan with Bleeping Computers - my PC is free from any trojans! Very happy to know this. :party:
(y)
 

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Since it's a Laptop or OEM System but a Custom PC - where exactly did you get your copy of Windows?! 🤔

Saying "it's a new PC" - only makes sense if it's a OEM build. Official Windows copies do not come with any Viruses/Trojans, well... except for Microsoft Spyware - but every anti-virus/spyware tool turns a blind eye to that. Thus, either you got some pirated copy with embed Trojans - or you downloaded some infected app. 🤨
 

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neves said:
Since it's a Laptop or OEM System but a Custom PC - where exactly did you get your copy of Windows?! 🤔

Saying "it's a new PC" - only makes sense if it's a OEM build. Official Windows copies do not come with any Viruses/Trojans, well... except for Microsoft Spyware - but every anti-virus/spyware tool turns a blind eye to that. Thus, either you got some pirated copy with embed Trojans - or you downloaded some infected app. 🤨
Click to expand...
I don't know where the person got it. Why do you ask?

I would certainly hope that Windows doesn't come with viruses or trojans:lmao:

Some statement that!
Odd comment
 

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It is quite amusing to see some of the comments that seem to pop up on here. People just float in for a comment and off they go. Bizarre carry on haha
 

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flashh4 said:
I disagree with a lot of you who have never done any cleaning other than to spend the time to wipe your hard drive & some Trojans will stay ! Go ask any Malware Removal Specialist if you do not believe me ! Sometimes we have had to run 3 or 4 different programs to find & remove them ! As you said WAI "they just don't go away" !
Most will be removed with a wipe but not all !
Click to expand...

If there's a definition for the Trojan in question or can be spotted through heuristics - that's the end of story. 99.99% of all Trojans have a very basic functionality. Point being - they're not some state of the art A.I. based trojans - that can evolve and adapt - playing cat and mouse with the OS's protective features.

Furthermore, there's no such thing as a Malware Removal Specialist. That's the most basic requirement for anyone working in an IT service. Not to mention - it's also common to use mainstream tools to clean an OS. It's not like a data recovery specialist - where you dedicated apps which are way way to expensive - for mainstream users. Including hardware tools - and the skill for changing for moving a HDD platter (less relevant this days - but HDDs are not dead yet - so that's still a requirement).
 

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neves said:
If there's a definition for the Trojan in question or can be spotted through heuristics - that's the end of story. 99.99% of all Trojans have a very basic functionality. Point being - they're not some state of the art A.I. based trojans - that can evolve and adapt - playing cat and mouse with the OS's protective features.

Furthermore, there's no such thing as a Malware Removal Specialist. That's the most basic requirement for anyone working in an IT service. Not to mention - it's also common to use mainstream tools to clean an OS. It's not like a data recovery specialist - where you dedicated apps which are way way to expensive - for mainstream users. Including hardware tools - and the skill for changing for moving a HDD platter (less relevant this days - but HDDs are not dead yet - so that's still a requirement).
Click to expand...
Thanks for the insight
 

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RedLad said:
I don't know where the person got it. Why do you ask?

I would certainly hope that Windows doesn't come with viruses or trojans:lmao:

Some statement that!
Odd comment
Click to expand...
The subject of this topic is "Trojan found on new PC "!

Again, that would only make sense if it's an OEM build (for example: if a new PC from DELL came with a Trojan). Seeing the name of this topic - that's what made me curious (if some OEM packed a Trojan in their new system) - only to realize it's a redundant detail, possibly even a pirated windows with imbued Trojans or some infected app he downloaded. So hey, i find it quite ironic - that you consider my comment odd - when you named your topic like that... As the saying goes... "Pot, meet kettle!" :rolleyes:
 

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neves said:
The subject of this topic is "Trojan found on new PC "!

Again, that would only make sense if it's an OEM build (for example: if a new PC from DELL came with a Trojan). Seeing the name of this topic - that's what made me curious (if some OEM packed a Trojan in their new system) - only to realize it's a redundant detail, possibly even a pirated windows with imbued Trojans or some infected app he downloaded. So hey, i find it quite ironic - that you consider my comment odd - when you named your topic like that... As the saying goes... "Pot, meet kettle!" :rolleyes:
Click to expand...
You'ver overthinking it here buddy. It is a new PC.

There has been lots of helpful comments if you look back through the thread, I am not going to start an argument with you, sorry.
 

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RedLad said:
You'ver overthinking it here buddy. It is a new PC.

There has been lots of helpful comments if you look back through the thread, I am not going to start an argument with you, sorry.
Click to expand...

Old or New that's irrelevant. My point is - when you ask for help be transparent about the issue and on point. What exactly is the point of that detail if it's not an OEM?! Seriously, saying it's a NEW Pc - only makes sense if it's a hardware issue. Not strictly software, like Trojans.

On the other hand - if it's a Custom PC with pirated Windows - then he needs a new/legit Windows from a legit source. Even if that specific Trojan was removed - there's still room for other back-door apps - which are currently not tagged by the AV companies. It's usually just a matter of time (till they release a definition for those) - but in the meantime -the OS is still compromised (especially if using some credit card on that system).
 

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A simple wipe and reinstallation are in most cases the only solution necessary.

I only recommended using Linux as it will allow you to reformat the drive into a non-Windows friendly system, as an extra step of caution.

There is no need to actually install Linux, as all that you're doing is using the Live interface to format your drive into a non-Windows friendly format, thus making it virtually impossible for any left behind malware to live again as only a few viruses and malware applications are cross platform. Again all you are doing is only formatting the drive, there is no need to install it.

Again most of the time there is no need to rewrite the BIOS, as only an extremely few actually infect it. I only mentioned it in to be thorough.
 

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That's good news they found the trojan was no longer there. Sounds like Defender did it's job properly then :-) Did you scan all the drives with Eset including the data drives? Just to make sure they're all clean!

Are you still going to do a clean install? I noticed on another thread you said your computer came set up with the name "Owner" - which means someone set it up rather than resetting it to the out of box experience you would get if reset to factory settings (then you go through the whole set up process and choose your own login name).

If the computer is virus free then you could probably just do a full reset within windows and no need to wipe the drive or clean install from scratch. That way you'd still have all the correct drivers and the recovery partition in tact.

Settings - System - Recovery - Reset this PC

After backing up of course. That way it is new to you properly.
 

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Thomas4 said:
A simple wipe and reinstallation are in most cases the only solution necessary.

I only recommended using Linux as it will allow you to reformat the drive into a non-Windows friendly system, as an extra step of caution.

There is no need to actually install Linux, as all that you're doing is using the Live interface to format your drive into a non-Windows friendly format, thus making it virtually impossible for any left behind malware to live again as only a few viruses and malware applications are cross platform. Again all you are doing is only formatting the drive, there is no need to install it.

Again most of the time there is no need to rewrite the BIOS, as only an extremely few actually infect it. I only mentioned it in to be thorough.
Click to expand...
Thanks for the info Thomas, this is something that I might look into further down the line. For now though I will just stick to the standard approach. This is nice to know though
 

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Hazel123 said:
That's good news they found the trojan was no longer there. Sounds like Defender did it's job properly then :-) Did you scan all the drives with Eset including the data drives? Just to make sure they're all clean!

Are you still going to do a clean install? I noticed on another thread you said your computer came set up with the name "Owner" - which means someone set it up rather than resetting it to the out of box experience you would get if reset to factory settings (then you go through the whole set up process and choose your own login name).

If the computer is virus free then you could probably just do a full reset within windows and no need to wipe the drive or clean install from scratch. That way you'd still have all the correct drivers and the recovery partition in tact.

Settings - System - Recovery - Reset this PC

After backing up of course. That way it is new to you properly.
Click to expand...
Yeah, it looks like it did. Also remember I did that step where I deleted the folder in protection history that I mentioned a good few posts back. If I didn't do this, I think Windows Security would have kept flagging it as being there.

Yes, I am doing the clean install, probably won't be till the weekend though as I need my PC for work. Yeah, that is one of the reasons I am annoyed with the setup to be honest haha, the 'Owner' profile. But to be honest, I have installed/uninstalled a few programs and I want to tidy it up a bit so the clean install will do just that. I think it is a bit of OCD in me also that I just want to start again :-) Who knows, maybe the person who build it just has an image that he just uses for every PC he builds and that is why it says 'Owner', I am not too sure.

I appreciate what you mean about not being as much hassle by doing the reset within Windows, but I have it in my mind I just want to do it all from scratch. The drivers yes - hopefully getting them will be straightforward enough. With 'hopefully' being the key word there:LOL:

I have some questions about the format of the OS ssd and also the second ssd which I will probably post over in my other thread when I get around to it.
 

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There's a piece on here about how to back up all the installed drivers first, before doing a clean install - in case there's the odd one you have trouble getting installed afterwards. See if I can find it.
 

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    fully 'Windows 11 ready' laptop. Windows 10 C: partition migrated from my old unsupported 'main machine' then upgraded to 11. A test migration ran Insider builds for 2 months. When 11 was released on 5th October 2021 it was re-imaged back to 10 and was offered the upgrade in Windows Update on 20th October. Windows Update offered the 22H2 Feature Update on 20th September 2022. It got the 23H2 Feature Update on 4th November 2023 through Windows Update, 24H2 on 3rd October 2024 through Windows Update by setting the Target Release Version for 24H2, and 25H2 on 30th September 2025 through Windows Update by setting the Target Release Version for 25H2.

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  • My SYSTEM THREE is a Dell Latitude 5410, i7-10610U, 32GB RAM, 512GB NVMe ssd, supported device running Windows 11 Pro.

    My SYSTEM FOUR is a 2-in-1 convertible Lenovo Yoga 11e 20DA, Celeron N2930, 8GB RAM, 256GB ssd. Unsupported device: currently running Win10 Pro, plus Win11 Pro RTM and Insider Dev, Beta, and RP 24H2 as native boot vhdx.

    My SYSTEM FIVE is a Dell Latitude 3190 2-in-1, Pentium Silver N5030, 8GB RAM, 1TB NVMe ssd, supported device running Windows 11 Pro, plus Insider Beta, Dev, and Canary builds (and a few others) as a native boot .vhdx.

    My SYSTEM SIX is a Dell Latitude 5550, Core Ultra 7 165H, 64GB RAM, 1TB NVMe SSD, supported device, Windows 11 Pro 24H2, Hyper-V host machine. Updated to 25H2 on 30th September 2025.

    My SYSTEM SEVEN is a Lenovo Thinkpad T580, Intel Core i7-8650U, 16GB RAM, 512GB NVMe SSD + 2nd 512GB NVMe SSD, a supported device for Windows 11. This is my current general purpose 'main machine'. The installed Windows 11 Home from my System One has been migrated to this machine.
Thanks a mill @Hazel123, I will check this out for sure. Good to have because as you say, if there are some I cannot get.
 

My Computer My Computer

At a glance

Windows 11 ProfessionalAMD Ryzen™ 9 7950XDOMINATOR® PLATINUM RGB 64GB (2x32GB) DDR5 DR...MSI GeForce RTX™ 3080 Ti SUPRIM X 12GB
OS
Windows 11 Professional
Computer type
PC/Desktop
Manufacturer/Model
Custom build
CPU
AMD Ryzen™ 9 7950X
Motherboard
ASUS ROG Strix X670E-E Gaming WiFi
Memory
DOMINATOR® PLATINUM RGB 64GB (2x32GB) DDR5 DRAM 5200MHz
Graphics Card(s)
MSI GeForce RTX™ 3080 Ti SUPRIM X 12GB
Hard Drives
980 PRO NVMe M.2 SSD 1TB
970 EVO Plus NVMe M.2 SSD 2TB
PSU
Corsair HX1000 1000 W 80+ Platinum
Case
Fractal Design Meshify 2
Cooling
iCUE H150i ELITE LCD Display Liquid CPU Cooler
I guess I will mark this thread as solved now! To the people who helped, thanks so much:-)

Edit: By the way, if I mark it as resolved, will I still have access to it? I'd like to keep it as reference!
 

My Computer My Computer

At a glance

Windows 11 ProfessionalAMD Ryzen™ 9 7950XDOMINATOR® PLATINUM RGB 64GB (2x32GB) DDR5 DR...MSI GeForce RTX™ 3080 Ti SUPRIM X 12GB
OS
Windows 11 Professional
Computer type
PC/Desktop
Manufacturer/Model
Custom build
CPU
AMD Ryzen™ 9 7950X
Motherboard
ASUS ROG Strix X670E-E Gaming WiFi
Memory
DOMINATOR® PLATINUM RGB 64GB (2x32GB) DDR5 DRAM 5200MHz
Graphics Card(s)
MSI GeForce RTX™ 3080 Ti SUPRIM X 12GB
Hard Drives
980 PRO NVMe M.2 SSD 1TB
970 EVO Plus NVMe M.2 SSD 2TB
PSU
Corsair HX1000 1000 W 80+ Platinum
Case
Fractal Design Meshify 2
Cooling
iCUE H150i ELITE LCD Display Liquid CPU Cooler
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