Trouble using SeaGate's "SeaTools Bootable" software.


_william

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I've been having trouble running SeaGate's "SeaTools Bootable". The first problem was that the "Secure Boot" BIOS setting was preventing it from running, but this thread helped me figure that part out. I can now get into the programme, it seems, but I'm not met with anything that looks like it matches with the software's instructions.

To be clear, this is the SeaTools download I'm using.
https://www.seagate.com/content/dam...es/seatools/USBbootSetup-SeaToolsBootable.zip
The user glasskuter recommended that version to me in this thread (theirs is the first reply in that thread). Manually searching for "SeaTools Bootable" brings me to this SeaGate download-page, but the download available on that page appears to be identical to that linked just above.

Here's an imgur link which has a series of pictures of my screen as I move-through the boot-up sequence of the USB-Drive. Sorry that the images are not very clear, if you need me to I can re-format them to make them clearer and then re-post them.

Picture 1 shows my "Boot Configuration" screen in my BIOS. Note that I turned "Secure Boot" off after taking that picture.

Picture 3 (it should be the second in order, I know, sorry) shows the menu-screen I'm greeted with after booting up the USB-Drive.

Picture 2 (again, this should be the third in order, sorry) is what is presented to me if I choose the rightmost option of the menu seen in picture 3. The title of the option is something like "SeaGate Command-Line Tools".

Picures 4-7 show the sequence it presents to me if I choose either the leftmost option or the central option of the menu seen in picture 3--both of those two options seem to run exactly the same sequence. The title of the leftmost option is "Boot SeaTools X", and I think the title of the central option is just "Boot SeaTools". Pressing enter at picture 7 just adds a new line with the current time and date.

Picture 8 is what it shows when I use "Ctrl+Alt+Del" to shut the PC down when at the screen of picture 7.
 
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imgur is too complicated for me,. I can only see one image
 

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There is way less effort uploading images here, I would suggest for both you and those trying to help. Unless the file sizes exceed the allowance.
 

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imgur is too complicated for me,. I can only see one image
I'll put them into a Dropbox share link instead.
 

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phone pics are usually too big to upload here. If you convert to .jpg that might help with the humongous sizes
 

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    pentium g5400
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I see eight pics at the OP's imgur link.

I dunno if it matters, but I'm logged into Imgur and I'm on Firefox?
I just signed out on Imgur and I can still see eight pics.
 

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    Still assembled, still runs. Haven't turned it on for 13 years?
I apologize. I did not consider you needed to now how to create the usb media when I provided that link.
Go here. It tells you how to extract the files from the zip file you downloaded and use the usbBootMaker.exe file that will automatically make your usb.There is also a readme file in the unzipped folder.
 

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I'm repeating @zbook instructions here.. Run the Sea Tools Long Generic test > take pictures of the test results > post images or share links displaying test results
 

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In another thread we troubleshooted the drive and in that thread the Sea Tools for Windows was reported to have passed the Long Generic test.

For failures to run Sea Tools bootable Seagate suggests:


An alternative is running Sea Tools Legacy.


 

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n another thread we troubleshooted the drive and in that thread the Sea Tools for Windows was reported to have passed the Long Generic test.
@_william If that is true, why are you running us around in circles? More than one of us has said you should not be worried about one transient crash, but you persist in pursuing it.. Wait and see if it happens again and folks here can look at it with fresh eyes. We truly do not mind helping you, but you are fixated on there being a problem when possibly a problem does not exist.
 

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    i9-10900 10 core 20 threads
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    DELL 0J37VM
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    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
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    Benq 27
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    2560x1440
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    1tb Solidigm m.2 +256gb ssd+512 gb usb m.2 sata
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    500w
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    Dell Optiplex 9020
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    i7-4770
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    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
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    Defender+MWB Premium
@glasskuter

The other thread @zbook is referring to is this one, I think, with the relevant replies sitting towards the end of that thread (I see zbook has already linked it in their reply actually). In that thread zbook helped me use "HD Sentinel" software to check my Hard-Drive; they also helped me use "SeaTools for Windows" to further check my Hard-Drive; they also helped me analyse a "SrtTrail.txt" file.

I'm trying to be thorough: I understand that there are some differences between "SeaTools Bootable" and "SeaTools for Windows", and as both were recommended to me, I want to run both of them.

Regarding your further help with "SeaTools Bootable", unfortunately the link you shared there doesn't pertain to the issues I've detailed in the OP: it's not that I can't install "SeaTools Bootable" onto an External-Drive, it's the fact that when loading that Drive I get a sequence of screens which no-one has been able to say anything about so far, nor link any information pertaining to them.
 

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@Ghot Thanks for confirming the imgur link. I've made a Dropbox share-link anyway for anyone who has trouble with the imgur one.
 

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@SIW2 and anyone else trying to help.

Here is a Dropbox share-link for the pictures. I'll also attach them to the bottom of this reply, just in case. I've also re-formatted them to make them visually clearer.

Please note, "Picture 3" mentioned in the OP--showing the menu-screen--is now second in order, as it should've been in the first place; and likewise "Picture 2" mentioned in the OP--showing what looks to be various items to do with a Command Line--is now third in order.

1.jpeg2.jpeg3.jpeg4.jpeg5.jpeg6.jpeg7.jpeg8.jpeg
 

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What is the reason for running seatools?

Do you have a seagate disk, which one and is there a problem with it?
 

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    Win7
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    gigabyte b365m ds3h
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    2x8gb 3200mhz
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    benq gw2480
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    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
@SIW2 as per this thread, I was recommended "SeaTools Bootable" by the user glasskuter to investigate a generic "Drive Error" I received in my Notification Centre a few days ago.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430
@SIW2 as per this thread, I was recommended "SeaTools Bootable" by the user glasskuter to investigate a generic "Drive Error" I received in my Notification Centre a few days ago.
You can run Seatools for Windows from within Windows last I checked.

 

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System One System Two

  • OS
    Windows 11 Pro 23H2 Build: 22631.3374
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    PC/Desktop
    Manufacturer/Model
    Sin-built
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz (4th Gen?)
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    Onboard
    Monitor(s) Displays
    4 x LG 23MP75 1 x 24" LG M38H 1 x 32" LF6300 TV Monitor 1 x Wacom Pro 22" Tablet
    Screen Resolution
    All over the place
    Hard Drives
    2 x WD something Something 8TB HDD's / 2 x WD something Something 4TB HDD's / 1 x EVO 1TB SSD / 2 x QVO 1TB SSD's / 1 x EVO 250 GB SSD / 2 x QVO 1TB (External Hub) / 1 x EVO 1TB (Portable Backup Case)
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    Silverstone 1500
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    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech G402 / G502 / Mx Masters / MX Air Cordless
    Internet Speed
    100/40Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    I’m on a horse.
  • Operating System
    Windows 11 Pro 22621.2215
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7i EVO OLED 14" Touchscreen i5 12 Core 16GB/512GB
    CPU
    Intel Core 12th Gen i5-1240P Processor (1.7 - 4.4GHz)
    Memory
    16GB LPDDR5 RAM
    Graphics card(s)
    Graphics processor is an Intel Iris Xe
    Sound Card
    optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512GB
    Other Info
    …still on a horse.
Most likely a filesystem error which windows has fixed. Not uncommon. No reason to think there is anything wrong with disk after looking at hd sentinel.

It is a hynix gen4 nvme . There is hynix software. Download – SK hynix SSD

I dont know if it will you tell you much more than hd sentinel , though it might alert you if firmware update becomes available
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
video here shows briefly what the hynix software looks like
 

My Computers

System One System Two

  • OS
    Win7
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i
  • Operating System
    win7
    Computer type
    PC/Desktop
    CPU
    pentium g5400
    Motherboard
    gigabyte b365m ds3h
    Memory
    1x8gb 2400
    PSU
    xfx pro 450
I'm abandoning this, there's no point pursuing it, it's not worth it.
 

My Computer

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  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude 7430

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