Solved Two updates keep installing, no fix (?)


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Bug locker said:
Oops.
Try uninstall Avast. Reboot. Run Windows update.
Click to expand...

I just turned protection off for a few mins, but it makes no difference. I will just hide the update if there is no solution.
 

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asturias7 said:
I just turned protection off for a few mins, but it makes no difference. I will just hide the update if there is no solution.
Click to expand...
If you dont want to try with an uninstall , its a good idea as you already have an antivirus.
 

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Okay, we've established that the update doesn't seem to be installed at all on your system which would explain why Windows Update is repeatedly offering that same update. The issue is why isn't the update actually installing? Could you please provide all the logs in the %systemroot%\Logs\CBS folder?
 

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asturias7 said:
I just turned protection off for a few mins, but it makes no difference. I will just hide the update if there is no solution.
Click to expand...
With avast turned off, what happens if you open windows defender > virus and threat protection > protection updates > check for updates.

I think windows defender cannot be used unless the other antivirus is uninstalled. I think turning it off will not be enough, but its worth a try. Otherwise I think the only option you will be offered is periodic scanning.

As far as I am aware, updates for defender will not be installed if it is disabled via another antivirus being installed.
 

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andrew129260 said:
With avast turned off, what happens if you open windows defender > virus and threat protection > protection updates > check for updates.

I think windows defender cannot be used unless the other antivirus is uninstalled. I think turning it off will not be enough, but its worth a try. Otherwise I think the only option you will be offered is periodic scanning.

As far as I am aware, updates for defender will not be installed if it is disabled via another antivirus being installed.
Click to expand...

The Defender issue is solved, only issue is now with that KB5007651 update.

asturias7 said:
OK, so my issue now isn't the Win Defender Update, it's that pesky KB5007651 (Version 1.0.2402.27001). It installs every day and I've already done all of the suggested steps numerous times. I will try to Reset WinUpdate, but everything else doesn't solve this problem.
Click to expand...
 

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johnlgalt said:
The Defender issue is solved, only issue is now with that KB5007651 update.
Click to expand...

Exactly!

x BlueRobot said:
Okay, we've established that the update doesn't seem to be installed at all on your system which would explain why Windows Update is repeatedly offering that same update. The issue is why isn't the update actually installing? Could you please provide all the logs in the %systemroot%\Logs\CBS folder?
Click to expand...

There's a crapload of entries, I don't think you want to go through all of them.
 
Last edited:

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asturias7 said:
Exactly!




There's a crapload of entries, i don't think you want to go through all of them.
Click to expand...
My apologies, top of the page was still talking about antivirus. also Just provide them, he can fix it
 

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What is intriguing about this whole situation is that @asturias7 mentioned manually installing the update - and yet it still thinks it is not there.

@asturias7 - you could try manually installing it again, and then checking to see if the system sees it as installed or not - perhaps the repeat attempts at installation keep removing whatever is installed for that KB?

Doing this would have an additional benefit, in that you could take the machine completely offline, and thus also completely disable Avast for the installation, thereby eliminating Avast as a possible problem as well.
 

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Buenas noticias mi gente / Good news peeps...
KB5007651 update is no longer showing up, and I've hit the
Screen Shot 04-25-24 at 10.31 PM.JPG
button numerous times.
Hopefully it stays this way! 🤞
 

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asturias7 said:
There's a crapload of entries, I don't think you want to go through all of them.
Click to expand...
Could you please provide all the CBS logs including the ones which have "persist" in their name? The CBS log has a size cap which when reached causes the previous logs to be renamed *persist.log.
 

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asturias7 said:
Buenas noticias mi gente / Good news peeps...
KB5007651 update is no longer showing up, and I've hit the View attachment 94498 button numerous times.
Hopefully it stays this way! 🤞
Click to expand...

Great new.
Sorry but I got confused. What did you do and it was solved?
 

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Bug locker said:
Great new.
Sorry but I got confused. What did you do and it was solved?
Click to expand...
x BlueRobot said:
Could you please provide all the CBS logs including the ones which have "persist" in their name? The CBS log has a size cap which when reached causes the previous logs to be renamed *persist.log.
Click to expand...

Absolutely nothing, it simply no longer shows up.

@x BlueRobot scroll up a few posts, I already provided it. Anyhow, like I said it resolved on its own and no longer shows up.
 

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