Unable to change from Local Account to Microsoft Account.


BodieBoy

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Windows 11 Pro 25H2
I would like to change one of my user accounts from a local account to a Microsoft. I have tried the standard procedure (Settings > Accounts > Your info, click "Sign in with a Microsoft account instead") but it always throws up a gray box that lasts for a couple of seconds and then disappears. Here is a picture. IMG_5897.webp Can anyone help me figure this out? Many thanks.
 
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Windows 11 Pro, Version 10.0.26200 Build 26200

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Only an administrator can change account types. If your local account is a "Standard" user, you will not see the option to switch. You should be able to make that account an admin account

I would use Control Panel but Press Win + R, type netplwiz is a shortcut
 

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    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back

 

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From the looks of that photo/screenshot and the options available there is an option that says "sign in with a Microsoft account instead". That indicates to me that it has switched. I don't know what the crazy tiger striped screen is. Have you restarted to see what account shows up on signin screen?

Not an answer to your question but if switching won't work, have you thought about copying your data to an external drive, creating a new local account with administrative privileges, restarting, logging into new local account, copy your data from external drive into new account, then removing the MS account.

(NOte: it's important to handle your data the way I mentioned in order to avoid permission problems on your files)
 

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  • At a glance

    Windows 11 (up to date)Intel i5 12400Corsair Vengeance LPX 16GBOn Board the Z690
    OS
    Windows 11 (up to date)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    Intel i5 12400
    Motherboard
    Gigabyte Z690 UA
    Memory
    Corsair Vengeance LPX 16GB
    Graphics Card(s)
    On Board the Z690
    Sound Card
    On Board
    Monitor(s) Displays
    43" Samsung tu7000
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    Hard Drives
    SAMSUNG SSD 1TB NVMe M.2
    PSU
    Thermaltake smart 500w 80+
    Case
    LIAN LANCOOL_205M
    Cooling
    Bunch of fans . . . :o) (lights dont work)
    Keyboard
    Unicomp: Ultra Classic White Buckling Spring USB
    Mouse
    M510
    Internet Speed
    50mbps on Ethernet
    Browser
    Fire Fox
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    Windows
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    Love this computer but I still prefer Win-7 like I love my old Lazy Boy Recliner . . . it just feels better.
  • At a glance

    WIN-7-64BIT and Win-11 pro for testing on uns...i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), ...16 GB - Crucial Ballistick 4GB PC3-14900 DDR3...NVIDIA GeForce GTX 1050
    Operating System
    WIN-7-64BIT and Win-11 pro for testing on unsupported hardware
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    i5-3570K CPU @ 3.40GHz, 3801 Mhz, 4 Core(s), 4 Logical Processor(s)
    Motherboard
    GA-Z77-HD3
    Memory
    16 GB - Crucial Ballistick 4GB PC3-14900 DDR3-1333 MHz
    Graphics card(s)
    NVIDIA GeForce GTX 1050
    Sound Card
    On Board
    Monitor(s) Displays
    ASUS VP278
    Screen Resolution
    1920 x 1080
    Hard Drives
    4 - internal Samsung 2.5" SSD, 1 WD HDD 7200 and some external drives
    PSU
    EVGA 550w
    Case
    Old Gygabyte Tower
    Cooling
    Yes
    Keyboard
    Unicomp - UNIOP4A USB (like the old IBM Model H that I started with)
    Mouse
    M510
    Internet Speed
    50mbps
    Browser
    Firefox
    Antivirus
    Windows
    Other Info
    The only thing it lack is USB-3.2 on the front face but it has 3.0 on the back
From the looks of that photo/screenshot and the options available there is an option that says "sign in with a Microsoft account instead". That indicates to me that it has switched. I don't know what the crazy tiger striped screen is. Have you restarted to see what account shows up on signin screen?

Not an answer to your question but if switching won't work, have you thought about copying your data to an external drive, creating a new local account with administrative privileges, restarting, logging into new local account, copy your data from external drive into new account, then removing the MS account.

(NOte: it's important to handle your data the way I mentioned in order to avoid permission problems on your files)
He wants to switch TO a Microsoft account,
 

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Windows 11
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Windows 11
Computer type
Laptop
Oh crap, I read the entire thing wrong. Thanks @BruceR. I need some sleep....or better glasses...or better attention...or all 3.

Ok then, if you can't switch,, create a new account in settings>accounts using your MS account email (if you have one) If you don't already have one go HERE and create one to use with the new computer account. (Know that when using a MS account, your personal files in documents, desktop, pictures, and videos folders will all default to Onedrive, not on your system drive. If you don't want that, stay with a local account or turn off syncing in the new account and unlink your PC from Onedrive BEFORE you move your files into the new account.. Also know that with a Microsoft account you get only 5gb of free Onedrive storage so your total amount of files can not excede that. If that be the case you have to subscribe to Microsoft 365 to get more storage.) I would check how much data is in those folders first.

The method of copying all your files would be the same as listed above. You have to use external media. You can NOT directly copy from one user account to another without affecting permissions..

The fact you are unable to use the switch feature may be an indication there is some corruption in your current account that is keeping it from switching.
No way of knowing if that be the case or not. Every time I have switched someone, it been the opposite, from a MS account to a local account.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
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