Solved Unable to fix BitLocker asking for recovery key after KB5012170 update


fortree

Member
Local time
4:49 PM
Posts
32
OS
Windows 11
The update KB5012170 was installed on my system 10 August 2022, but wasn't until today that I got the error that my PIN wasn't working and got to use the recovery key. The thing is, I've tried several times and now says "Too many PIN entry attempts", even though the PIN was right, I didn't know there was a limit. I can boot to W11 with the recovery key anyway each time.

I've tried following the internet tutorials:
  • Run Command Prompt as Administrator and enter the Manage-bde -protectors -disable %systemdrive% -rebootcount 2 command.
  • Install KB5012170. from URL (Microsoft Update Catalog) however can't install the file "windows10.0-kb5012170-x64_0558b5879de03bfb5319b1244d84ca3735a6a377.msu" because says the update is already installed, and apparently there is no way to uninstall it.
  • Restart your computer two times.
  • BitLocker should be back running after the second restart. You can verify its status using the Manage-bde -protectors -Enable %systemdrive% command.”
After these steps still keeps saying at boot prompt that "Too many PIN entry attempts" and PIN does not work, then I hit Esc twice, and enter the recovery key. It's the only way I have to boot to W11 right now. I guess can't fix it since entered the "wrong" PIN too many times? Do I have to decrypt and re-crypt all my drives again to fix this? Do I need to reset the TPM like MS says? Error after you enter BitLocker PIN at startup - Windows Client
 
Windows Build/Version
22000.918

My Computer

System One

  • OS
    Windows 11

fortree

Member
Thread Starter
Local time
4:49 PM
Posts
32
OS
Windows 11
So the issue fixed itself after waiting more than 24 hours to boot again into Windows, now the PIN is accepted right away at first try. Wonder why it asks for the PIN before that if it won't work since it's temporarily banned. Maybe it always asks for it then checks...
Probably disabling the protector and rebooting twice then re-enabling it was what fixed the issue.
 

My Computer

System One

  • OS
    Windows 11

DMD

Active member
Local time
4:49 PM
Posts
71
OS
W11
For those who have old motherboards, and installed W11 with TPM bypass how to solve?
Thanks
 

My Computer

System One

  • OS
    W11
    Computer type
    PC/Desktop
    CPU
    i5 750 @ 2.67GHz
    Motherboard
    Gigabyte P55A-UD4
    Memory
    8,00GB DDR3 @ 640 MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 960
    Monitor(s) Displays
    LG 23"
    Screen Resolution
    1920x1080
    Hard Drives
    1x SSD 840 EVO
    1x HDD WD 3TB
    1x HDD WD 4TB
    PSU
    Seasonic G-650
    Cooling
    Thermalright AXP-140 with Noctua 140mm fan
    Keyboard
    Logitech G510
    Mouse
    Logitech G203
    Browser
    Firefox
    Antivirus
    AVG Free

hsehestedt

Well-known member
Power User
VIP
Local time
9:49 AM
Posts
1,206
Location
Texas, USA
OS
Windows 11 Pro 22H2
For those who have old motherboards, and installed W11 with TPM bypass how to solve?
Thanks
How to solve what? I don't understand the question.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home Built
    CPU
    Intel i7-11700K
    Motherboard
    ASUS Prime Z590-A
    Memory
    128GB Crucial Ballistix 3200MHz DRAM
    Graphics Card(s)
    No GPU - CPU graphics only (for now)
    Sound Card
    Realtek (on motherboard)
    Monitor(s) Displays
    HP Envy 32
    Screen Resolution
    2560 x 1440
    Hard Drives
    1 x 1TB NVMe Gen 4 x 4 SSD
    1 x 2TB NVMe Gen 3 x 4 SSD
    2 x 512GB 2.5" SSDs
    2 x 8TB HD
    PSU
    Corsair HX850i
    Case
    Corsair iCue 5000X RGB
    Cooling
    Noctua NH-D15 chromax.black cooler + 10 case fans
    Keyboard
    CODE backlit mechanical keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    Additional options installed:
    WiFi 6E PCIe adapter
    ASUS ThunderboltEX 4 PCIe adapter
  • Operating System
    Dual Boot Windows 11 Pro 22H2 and Windows 10 Pro 22H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 15-BL012DX
    CPU
    Intel i7-7500U
    Memory
    32GB
    Graphics card(s)
    Dual Intel HD 620 and Nvidia GeForce 940MX
    Sound Card
    Built-in Realtek HD Audio
    Monitor(s) Displays
    4k 15-inch
    Screen Resolution
    4k (3840 x 2160)
    Hard Drives
    1TB Seagate FireCuda 510 NVMe SSD
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Chromium Edge
    Antivirus
    Windows Defender
    Other Info
    RAM Upgraded from 16GB to 32GB WiFi Upgraded from WiFi 5 to WiFi 6 SSD upgraded from 512GB NVMe SSD to 1TB Seagate FireCuda 510 NVMe SSD

DMD

Active member
Local time
4:49 PM
Posts
71
OS
W11
How to solve what? I don't understand the question.
The problem of the failed upgrade, I assume depends on motherboards from 10-12 years ago where to install W11, I had to bypass the TPM.
 

My Computer

System One

  • OS
    W11
    Computer type
    PC/Desktop
    CPU
    i5 750 @ 2.67GHz
    Motherboard
    Gigabyte P55A-UD4
    Memory
    8,00GB DDR3 @ 640 MHz
    Graphics Card(s)
    NVIDIA GeForce GTX 960
    Monitor(s) Displays
    LG 23"
    Screen Resolution
    1920x1080
    Hard Drives
    1x SSD 840 EVO
    1x HDD WD 3TB
    1x HDD WD 4TB
    PSU
    Seasonic G-650
    Cooling
    Thermalright AXP-140 with Noctua 140mm fan
    Keyboard
    Logitech G510
    Mouse
    Logitech G203
    Browser
    Firefox
    Antivirus
    AVG Free
Top Bottom