Unable to transfer Windows 11 product key to new device


elevenmax

Active member
Local time
7:28 PM
Posts
26
OS
Windows 11
I ran these two commands on my old device, installed Win 11 on the new device and it accepted the product key during installation but then it asked to Activate after installing all my apps but it's having issues activating. I tried running troubleshoot and it asked if I made a hardware changes to this device that I am trying to activate. If I say yes, it gives me options to select my old devices that I registered the key with but not sure if that is what I should do since I am not changing a hardware on old device. This is a completely different device.

On the old device when I try running the deactivation commands again, it says product key not found but in System -> About -> Product Key and Activation, it shows Activation State: Active

What should I do now?


Code:
slmgr /upk
slmgr /cpky
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 6800HDDR5 2X16GBAMD Radeon 600M
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
ASUS
CPU
AMD Ryzen 6800H
Motherboard
ASUS PN53
Memory
DDR5 2X16GB
Graphics Card(s)
AMD Radeon 600M
Sound Card
ON BOARD
Monitor(s) Displays
LG 27"
You may have to de-activate the other computer in order to use the same product key. That key should also be retail.
 

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2 26200.8875AMD Ryzen 3 5300G8gbRadeon Graphics 4.00GHZ
    OS
    Windows 11 Home 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion TP01-2xxx
    CPU
    AMD Ryzen 3 5300G
    Memory
    8gb
    Graphics Card(s)
    Radeon Graphics 4.00GHZ
    Monitor(s) Displays
    ViewSonic
    Keyboard
    HP
    Mouse
    wireless Microsoft
    Browser
    FireFox
    Antivirus
    Avira
  • At a glance

    Updated Windows 10 to 11 25H2 26200.8875Intel Core i3 8100 @3.60 GHz8.GBIntel UHD 360 (HP)
    Operating System
    Updated Windows 10 to 11 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP
    CPU
    Intel Core i3 8100 @3.60 GHz
    Motherboard
    HP 8653 (U3E1)
    Memory
    8.GB
    Graphics card(s)
    Intel UHD 360 (HP)
    Sound Card
    Realtek High Def
    Monitor(s) Displays
    ViewSonic
    Other Info
    #3 System: HP laptop Windows 25H2 11Pro 26200.8524
  • HP Omni laptop Windows 11 home
    11 25H2 26200.8737
    Intel Core 5 120U
You may have to de-activate the other computer in order to use the same product key. That key should also be retail.
Which is impossible to do because continued activation is based upon the computer's hardware ID, not the Windows product key.
 

My Computers My Computers

  • At a glance

    Windows 11AMD Ryzen 7 3800XT32GBEVGA GeForce GTX 1080 Ti
    OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • At a glance

    Windows 11 EducationIntel i7-8550U32GBNvidia Geforce MX150
    Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
I ran these two commands on my old device, installed Win 11 on the new device and it accepted the product key during installation but then it asked to Activate after installing all my apps but it's having issues activating. I tried running troubleshoot and it asked if I made a hardware changes to this device that I am trying to activate. If I say yes, it gives me options to select my old devices that I registered the key with but not sure if that is what I should do since I am not changing a hardware on old device. This is a completely different device.

On the old device when I try running the deactivation commands again, it says product key not found but in System -> About -> Product Key and Activation, it shows Activation State: Active

What should I do now?


Code:
slmgr /upk
slmgr /cpky
Select one of the old computers to transfer the license from. It does not deactivate the old computer, it copies the Windows license. Do not separate the old computers from your MS account, because that will make them unavailable to copy the license from.
 

My Computers My Computers

  • At a glance

    Windows 11AMD Ryzen 7 3800XT32GBEVGA GeForce GTX 1080 Ti
    OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • At a glance

    Windows 11 EducationIntel i7-8550U32GBNvidia Geforce MX150
    Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
Question: Does the original system use an OEM Windows key? In other words, is it a system that came with Windows preinstalled. Those keys are not valid for transfer to another machine. The system needs a Retail key in order to transfer it as was noted by Jacee.
 

My Computers My Computers

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor

Any of those the key your old system spit out by chance? If so, I’d venture to guess it’s either
8HVX7 or
3V66T
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Please post the link that had those commands for transfer.




Code:
/cpky    Some servicing operations require the product key to be available in the registry during 
Out-of-Box Experience (OOBE) operations. 
The /cpky option removes the product key from the registry to prevent this key from being stolen by malicious code.
For retail installations that deploy keys, best practices recommend running this option. 
This option is not required for MAK and KMS host keys, because this is the default behavior for those keys. 
This option is required only for other types of keys whose default behavior is not to clear the key from the registry.
This operation must be run in an elevated Command Prompt window.





Code:
/upk [<Application ID>]    This option uninstalls the product key of the current Windows edition. 
After a restart, the system will be in an Unlicensed state unless a new product key is installed.
Optionally, you can use the <Activation ID> parameter to specify a different installed product.
This operation must be run from an elevated Command Prompt window.


 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Question: Does the original system use an OEM Windows key? In other words, is it a system that came with Windows preinstalled. Those keys are not valid for transfer to another machine. The system needs a Retail key in order to transfer it as was noted by Jacee.
And in order to convert an OEM license to a retail license all you have to do is change the product key to the retail generic product key.
 

My Computers My Computers

  • At a glance

    Windows 11AMD Ryzen 7 3800XT32GBEVGA GeForce GTX 1080 Ti
    OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • At a glance

    Windows 11 EducationIntel i7-8550U32GBNvidia Geforce MX150
    Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
And in order to convert an OEM license to a retail license all you have to do is change the product key to the retail generic product key.

Was not aware of that. Is that a recent development or have I simply been asleep at the switch?
 

My Computers My Computers

  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-14650HX32 GBNo GPU - Built-in Intel Graphics
    OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • At a glance

    Win11 Pro 25H2 (RTM+)Intel i7-1255U16 GBIntel Iris Xe Graphics
    Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Was not aware of that. Is that a recent development or have I simply been asleep at the switch?
It's been that way for a few years. And you can go back to an OEM license by changing the product key to the OEM generic product key.
 

My Computers My Computers

  • At a glance

    Windows 11AMD Ryzen 7 3800XT32GBEVGA GeForce GTX 1080 Ti
    OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Homebuilt
    CPU
    AMD Ryzen 7 3800XT
    Motherboard
    ASUS ROG Crosshair VII Hero (WiFi)
    Memory
    32GB
    Graphics Card(s)
    EVGA GeForce GTX 1080 Ti
  • At a glance

    Windows 11 EducationIntel i7-8550U32GBNvidia Geforce MX150
    Operating System
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 7773
    CPU
    Intel i7-8550U
    Memory
    32GB
    Graphics card(s)
    Nvidia Geforce MX150
    Sound Card
    Realtek
    Monitor(s) Displays
    17"
    Screen Resolution
    1920 x 1080
    Hard Drives
    Toshiba 512GB NVMe SSD
    SK Hynix 512GB SATA SSD
    Internet Speed
    Fast!
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