Solved Unable to Update MalwareBytes


IanMosley

IanMosley

Windows Insider
Power User
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Posts
1,281
Location
UK
OS
Windows 11 Pro 26H2 (Build 26300.9550)
I'm currently unable to Update Malwarebytes -

1.png

I can acces my MWB account & other sites.

Anybody else experiencing this issue?

2.png
 

My Computer My Computer

At a glance

Windows 11 Pro 26H2 (Build 26300.9550)Intel Core Ultra 9 285 5.6 GHz32.00 GBIntel Integrated Graphics (128 MB)
OS
Windows 11 Pro 26H2 (Build 26300.9550)
Computer type
PC/Desktop
Manufacturer/Model
Dell Pro Max Tower T2 FCT2250
CPU
Intel Core Ultra 9 285 5.6 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
32.00 GB
Graphics Card(s)
Intel Integrated Graphics (128 MB)
Sound Card
Realtek Audio
Monitor(s) Displays
Dell P2714H Monitor
Screen Resolution
1920 x 1080
Hard Drives
1 x 512GB M.2 XG10d SED KIOXIA PCIe solid state drive (Internal)
1 x 2TB Seagate ST2000DM008-2UB102 HDD (Internal)
1 x 4TB Seagate STGX4000400 External HDD
1 x 6TB WD Elements AE 2689 External HDD
PSU
500 Watts
Cooling
Air
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft USB Basic Optical Mouse v2.0
Browser
Firefox
Antivirus
Windows Defender + Malwarebytes Premium
Other Info
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 022RY57
BaseBoard Version A01
Same here.
Perhaps a temporary problem ;-) !
 

My Computer My Computer

At a glance

Windows 11 Pro 26H2Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz8 GB
OS
Windows 11 Pro 26H2
Computer type
Laptop
Manufacturer/Model
Dell XPS 13 9360
CPU
Intel(R) Core(TM) i7-7500U CPU @ 2.70GHz
Memory
8 GB
I deactivated and unistalled MWB & again installed & activated it again.
Still got the issue.
 

My Computer My Computer

At a glance

Windows 11 Pro 26H2 (Build 26300.9550)Intel Core Ultra 9 285 5.6 GHz32.00 GBIntel Integrated Graphics (128 MB)
OS
Windows 11 Pro 26H2 (Build 26300.9550)
Computer type
PC/Desktop
Manufacturer/Model
Dell Pro Max Tower T2 FCT2250
CPU
Intel Core Ultra 9 285 5.6 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
32.00 GB
Graphics Card(s)
Intel Integrated Graphics (128 MB)
Sound Card
Realtek Audio
Monitor(s) Displays
Dell P2714H Monitor
Screen Resolution
1920 x 1080
Hard Drives
1 x 512GB M.2 XG10d SED KIOXIA PCIe solid state drive (Internal)
1 x 2TB Seagate ST2000DM008-2UB102 HDD (Internal)
1 x 4TB Seagate STGX4000400 External HDD
1 x 6TB WD Elements AE 2689 External HDD
PSU
500 Watts
Cooling
Air
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft USB Basic Optical Mouse v2.0
Browser
Firefox
Antivirus
Windows Defender + Malwarebytes Premium
Other Info
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 022RY57
BaseBoard Version A01
FYI, it just updated ok for me.
1725643190550.png
 

My Computer My Computer

At a glance

Windows 11 25H2 26300.94572.10GHz Intel 12th Gen Core i7-1270016GBNVIDIA GeForce 3050
OS
Windows 11 25H2 26300.9457
Computer type
PC/Desktop
Manufacturer/Model
HP Envy Desktop TE02-0xxx
CPU
2.10GHz Intel 12th Gen Core i7-12700
Motherboard
HP 'BlizzardU' 894B 10; Chipset Intel ADL Z690
Memory
16GB
Graphics Card(s)
NVIDIA GeForce 3050
Sound Card
Realtek Audio
Monitor(s) Displays
HP27er
Screen Resolution
1920x1080
Hard Drives
256GB NVMe SSD
2TB HDD
PSU
600W
Case
Desktop Tower
Cooling
Air
Keyboard
Logitech K350
Mouse
Logitech M510
Internet Speed
25Mps (Max)
Browser
Chrome
Antivirus
Windows native security
Other Info
HP replaced SSD under warranty in November, 2023.
No VPN.
You could try the Malwarebytes Support Tool to see if it fixes your problem.

Uninstall and reinstall Desktop Security with the Support Tool
support.malwarebytes.com

Uninstall and reinstall Desktop Security with the Support Tool

Compatible with: Windows The Support Tool troubleshoots and repairs issues for Desktop Security. If you're experiencing a technical issue that can't be repaired, you can use the Support Tool to un...
support.malwarebytes.com support.malwarebytes.com
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 (26200.6901)AMD Ryzen 7 6800H with Radeon 680M GPU (486MB...Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)NVIDIA RTX 3060 Laptop (6GB RAM)
    OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes

  • At a glance

    Windows 11 Pro 25H2 (26200.8246)AMD Ryzen 7 5700X3DG.SKILL Flare X 32GB (2x16GB) DDR4ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3...
    Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
IanMosley said:
I deactivated and unistalled MWB & again installed & activated it again.
Still got the issue.
Click to expand...
Are you using a PAID legit version or a modded version? Cause if your using a modded version thats why.
 

My Computer My Computer

At a glance

Windows 11 Pro Version 23H2(OS Build 22631.4890)12-Core AMD Ryzen 9 5900X, 4950 MHz (49.5 x 100)4 - G Skill Trident Z Neo F4-3600C16-16GTZNCPCI Express 4.0 x16: PowerColor RX 6800
OS
Windows 11 Pro Version 23H2(OS Build 22631.4890)
Computer type
PC/Desktop
Manufacturer/Model
AMD
CPU
12-Core AMD Ryzen 9 5900X, 4950 MHz (49.5 x 100)
Motherboard
Gigabyte X570 Aorus Master
Memory
4 - G Skill Trident Z Neo F4-3600C16-16GTZNC
Graphics Card(s)
PCI Express 4.0 x16: PowerColor RX 6800
Sound Card
Realtek ALC1220 @ AMD K19.2 - High Definition Audio Controller
Monitor(s) Displays
2 - 27 inch Westinghouse
Screen Resolution
1920 x 1080
Hard Drives
2 SSD - 2 TB each
1 SSD - 4TB
1 HDD - 2TB
Keyboard
logitech
Mouse
logitech
Internet Speed
1 GB
Browser
Firefox
Antivirus
Eset Endpoint Security
imanlien2020 said:
Are you using a PAID legit version or a modded version? Cause if your using a modded version thats why.
Click to expand...
The PAID version.

However, I'm just recovering from my MB was 'fried' last Fiday & it seems to be working OK now.
 

My Computer My Computer

At a glance

Windows 11 Pro 26H2 (Build 26300.9550)Intel Core Ultra 9 285 5.6 GHz32.00 GBIntel Integrated Graphics (128 MB)
OS
Windows 11 Pro 26H2 (Build 26300.9550)
Computer type
PC/Desktop
Manufacturer/Model
Dell Pro Max Tower T2 FCT2250
CPU
Intel Core Ultra 9 285 5.6 GHz
Motherboard
64-bit operating system, x64-based processor
Memory
32.00 GB
Graphics Card(s)
Intel Integrated Graphics (128 MB)
Sound Card
Realtek Audio
Monitor(s) Displays
Dell P2714H Monitor
Screen Resolution
1920 x 1080
Hard Drives
1 x 512GB M.2 XG10d SED KIOXIA PCIe solid state drive (Internal)
1 x 2TB Seagate ST2000DM008-2UB102 HDD (Internal)
1 x 4TB Seagate STGX4000400 External HDD
1 x 6TB WD Elements AE 2689 External HDD
PSU
500 Watts
Cooling
Air
Keyboard
Microsoft Wired Keyboard 600
Mouse
Microsoft USB Basic Optical Mouse v2.0
Browser
Firefox
Antivirus
Windows Defender + Malwarebytes Premium
Other Info
BaseBoard Manufacturer Dell Inc.
BaseBoard Product 022RY57
BaseBoard Version A01
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