Update 23H2 to 24H2 always fails 0xC1900101 - 0x30017 out of options


PCUser said:
@miketsp
Please watch this and follow this process EXACTLY, I think it will solve your prpblem

www.youtube.com/watch?v=mC657pIDyOc
Click to expand...
Well I am doing an in place upgrade using the ISO from MS. I have run it many times both by mounting the ISO and expanding the ISO. The only difference is that this video bypasses the HW checks to force installation. My HW is all modern and compliant so at this time I don't believe it will alter anything. Working with zbook we identified driver problems and these have been eliminated. If and when we stop making progress I may try your suggestion. Thanks.
 

My Computer

System One

  • OS
    Windows 11

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
1) Boot to the BIOS > view settings for AHCI, RAID, IDE > post images or share links

2) Reinstall the chipset drivers

3) Download Memory integrity system readiness scan tool from Official Microsoft Download Center

Download Memory integrity system readiness scan tool from Official Microsoft Download Center

HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.
www.microsoft.com

AMD

hvciscan_amd64.exe

4) Open administrative command prompt and copy and paste:

cd /users /miket /downloads

hvciscan_amd64.exe

Post a share link.

5) Run:


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Post a share link.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
1) Boot to the BIOS > view settings for AHCI, RAID, IDE > post images or share links
Click to expand...
The BIOS on this laptop is pretty basic. At the moment there is no supervisor password set and you only get at extra options by setting one.

1745579172751.webp

1745579198378.webp

1745579220994.webp

1745579239159.webp

1745579258748.webp

zbook said:
2) Reinstall the chipset drivers
Click to expand...

Chipset driver reinstalled using the file off the Acer download site

zbook said:
3) Download Memory integrity system readiness scan tool from Official Microsoft Download Center

Download Memory integrity system readiness scan tool from Official Microsoft Download Center

HVCIScan is a tool that can be used to check a system for compatibility with memory integrity.
www.microsoft.com

AMD

hvciscan_amd64.exe

4) Open administrative command prompt and copy and paste:

cd /users /miket /downloads

hvciscan_amd64.exe

Post a share link.
Click to expand...

PS E:\downloads-for-installation> .\hvciscan_amd64.exe
VbsGetIssues: 0x00000000
VbsIsRecommended: 1
HVCI incompatible driver scan start...
HVCI: Driver scanning complete
HVCI incompatible driver scan passed!
PS E:\downloads-for-installation>

zbook said:
5) Run:


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Post a share link.
Click to expand...

DiskParInfo.log

drive.google.com drive.google.com
 

My Computer

System One

  • OS
    Windows 11
The BSOD that had occurred during the latest upgrade attempt was bugcheck 7B:

INACCESSIBLE_BOOT_DEVICE




1) Download to a new desktop folder:

www.elevenforum.com

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...
www.elevenforum.com www.elevenforum.com



2) detach all non-windows drives


3) Place the computer in clean boot:

www.elevenforum.com

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...
www.elevenforum.com www.elevenforum.com


4) Disconnect Internet access (both Ethernet and Wifi)


5) Attempt an in place upgrade repair using the desktop iso

www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com


For any in place upgrade failure please post new V2 and upgrade_failure_info result share links.
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
The BSOD that had occurred during the latest upgrade attempt was bugcheck 7B:

INACCESSIBLE_BOOT_DEVICE




1) Download to a new desktop folder:

www.elevenforum.com

Download Official Windows 11 ISO file from Microsoft

This tutorial will show you how to download an official Windows Server or Windows 11 64-bit or ARM64 ISO file from Microsoft. Microsoft provides ISO files for Windows Server and Windows 11 to download. You can use these ISO files to clean install or in-place upgrade Windows 11. The Flight Hub...
www.elevenforum.com www.elevenforum.com

Click to expand...

Done

zbook said:
2) detach all non-windows drives
Click to expand...

DONE

zbook said:
3) Place the computer in clean boot:

www.elevenforum.com

Perform a Clean Boot in Windows 11 to Troubleshoot Software Conflicts

This tutorial will show you how to perform a clean boot to start Windows 10 or Windows 11 using a minimal set of drivers and startup programs for troubleshooting application conflicts. Troubleshooting Windows can be a complex process due to the many different drivers, settings, and programs...
www.elevenforum.com www.elevenforum.com
Click to expand...
DONE
zbook said:
4) Disconnect Internet access (both Ethernet and Wifi)
Click to expand...
DONE
zbook said:
5) Attempt an in place upgrade repair using the desktop iso

www.elevenforum.com

Repair Install Windows 11 with an In-place Upgrade

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...
www.elevenforum.com www.elevenforum.com


For any in place upgrade failure please post new V2 and upgrade_failure_info result share links.
Click to expand...

Same BSOD inaccessible boot device

1745624038365.webp


New V2

LAPTOPMTV30RSO9-(2025-04-25_20-32-27).zip

drive.google.com drive.google.com
 

My Computer

System One

  • OS
    Windows 11
Please run now:

1) Run: upgrade_failure_info > post a share link

https://www.tenforums.com/attachmen...s-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums






These can run later:


2) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /analyzecomponentstore

Post a share link.




3) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

shrink querymax

Post a share link.




4) Open administrative command prompt and type or copy and paste:

mountvol Y: /s

dir Y:\ /s /a >c:\dir.txt

Post a share link.




5) Open administrative PS and copy and paste:

GCI -Path 'c:\windows\logs\cbs\*.log', 'c:\windows\logs\dism\dism.log' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

Post a share link.




6) Open administrative command prompt and type or copy and paste:

chkdsk /b /v C:

Run overnight while sleeping.


C:\WINDOWS\system32>chkdsk /b /v C:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: y

Reboot as needed.




7) Run chkdskfromevent > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com




8) Create a new restore point
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Please run now:

1) Run: upgrade_failure_info > post a share link

https://www.tenforums.com/attachmen...s-use-bsod-debugging-upgrade_failure_info.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums
Click to expand...

Upgrade_failure_logs_2025-04-26_07-23-48.zip

drive.google.com drive.google.com

zbook said:
These can run later:


2) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /analyzecomponentstore

Post a share link.




3) Open administrative command prompt and type or copy and paste:

dism /online /cleanup-image /startcomponentcleanup

dism /online /cleanup-image /restorehealth

shrink querymax

Post a share link.
Click to expand...

Results of DISMs:

DISM.txt

drive.google.com drive.google.com

I didn't understand the shrink querymax in a command window. As far as I know this is a DISKPART command.
It didn't run by itself.

zbook said:
4) Open administrative command prompt and type or copy and paste:

mountvol Y: /s

dir Y:\ /s /a >c:\dir.txt

Post a share link.
Click to expand...

I had problems with the DIR command.

Mountvol.txt

drive.google.com drive.google.com

I had to use the -recurse parameter which worked

DIR-recurse.txt

drive.google.com drive.google.com



zbook said:
5) Open administrative PS and copy and paste:

GCI -Path 'c:\windows\logs\cbs\*.log', 'c:\windows\logs\dism\dism.log' | Compress-Archive -destination (join-path ([environment]::GetFolderPath('Desktop')) \CBS.zip)

Post a share link.
Click to expand...

CBS.zip

drive.google.com drive.google.com


I'm now going to run the chkdsk command

zbook said:
6) Open administrative command prompt and type or copy and paste:

chkdsk /b /v C:

Run overnight while sleeping.


C:\WINDOWS\system32>chkdsk /b /v C:
The type of the file system is NTFS.
Cannot lock current drive.

Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: y

Reboot as needed.




7) Run chkdskfromevent > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com




8) Create a new restore point
Click to expand...
 

My Computer

System One

  • OS
    Windows 11
zbook said:
7) Run chkdskfromevent > post a share link


Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first
www.tenforums.com www.tenforums.com
Click to expand...

chkdskFromEvent.log

drive.google.com drive.google.com


zbook said:
8) Create a new restore point
Click to expand...

Done
 

My Computer

System One

  • OS
    Windows 11
@zbook

I have been doing some reading and have come across a couple of ideas.

1) After the update fails and I get the inaccessible boot device message, it seems that one option would be to insert my USB stick with a Windows Recovery Environment, go into advanced options and try to use the Fix Boot Problems instead of letting it fail to boot twice and doing the automatic rollback.
Before trying this I would create a full disk image with Clonezilla in case things get messed up. Is this worth trying in your opinion?

2) Some writers mention that the Intel VMD can cause BOOT problems with Windows Update and in my case both VTX and VTD are enabled in BIOS. They recommend disabling these functions. Thoughts?
 

My Computer

System One

  • OS
    Windows 11
Please make a backup so that you can make trial and error steps as needed.


The remaining steps that I'd try are to create a new EFI partition and delete the current EFI and recovery partitions.

If you have access to the BIOS then check settings for AHCI, RAID, IDE.





learn.microsoft.com

Bug Check 0x7B INACCESSIBLE_BOOT_DEVICE - Windows drivers

Learn how the INACCESSIBLE_BOOT_DEVICE bug check indicates that the Microsoft Windows operating system has lost access to the system partition during startup.
learn.microsoft.com

learn.microsoft.com

Stop error 7B or Inaccessible_Boot_Device troubleshooting - Windows Client

Learn how to troubleshoot Stop error 7B or Inaccessible_Boot_Device. This error might occur after some changes are made to the computer.
learn.microsoft.com



04/16

Code: 
Fixing errors in MFT BITMAP attribute.

Fixing errors in volume bitmap.

Windows has made file system corrections.


04/26

Code: 
There are no file system issues.

No action required.
 
Last edited:

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
zbook said:
Please make a backup so that you can make trial and error steps as needed.


The remaining steps that I'd try are to create a new EFI partition and delete the current EFI and recovery partitions.

If you have access to the BIOS then check settings for AHCI, RAID, IDE.


Code: 
There are no file system issues.

No action required.
Click to expand...

Well I'm going to thank you for your assistance and your patience but I am going to leave this laptop on Win 11 23H2.
I have wasted just too much time.

I have now tried every suggestion made by you and others on this thread and I still get the Inaccessible Boot Error and have to do the rollback.

For these last 8 attempts:
I disabled VTX and VTD in the BIOS.
I tried to use the Windows Recovery Media to fix boot problems after the first inaccessible boot device error. Fix Boot Problems doesn't do anything in this situation. I tried all options.
I reformatted the EFI partition and used the BCDBOOT command to recreate the contents.
It's worth noting that I had some complications here as my Acer has a peculiarity that the spare internal slot for the addition of an SSD becomes disk 0 taking precedence over the NvME slot with Windows so the data disk kept getting the C allocation meaning removing the data drive letter at every stage. In the end I opened up the laptop and physically removed the additional drive for all the final tests.

There has to be some subtlety making this laptop different from my other one which updated on the first try but after many hours of comparison I can't find it.

I hope this thread will maybe help others.
 

My Computer

System One

  • OS
    Windows 11
With a backup image and with free time and with academic interest these are possible additional trial and error steps:
a) If the BIOS is not AHCI then modify to AHCI
b) clean install Windows 10 > upgrade to 11
c) clean install Windows 11 (earlier version) > upgrade to 24H2
d) clean install 24H2
 

My Computer

System One

  • OS
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
    Motherboard
    Product : 190A Version : KBC Version 94.56
    Memory
    16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
    Graphics Card(s)
    NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
    Sound Card
    IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
    Hard Drives
    Model Hitachi HTS727575A9E364
    Antivirus
    Microsoft Defender
    Other Info
    Mobile Workstation
miketsp said:
I have two supposedly almost identical laptops ACER ASPIRE A514-54 both purchased in 2022 with a 6 month difference. Intel Core i5 1135G7. Main SSD is WDC PC SN530 SDBPNPZ-512G-1114:512.1GB. Disk has the EFI partition, reserved partition, 250GB system C: partition and the rest data D: partition. The C: partition has at least 80GB free.
Both run Windows 11 Home single language (in Portuguese). The older one with problems is on 23H2 22631.5189.
The newer one updated automatically to 24H2 while the older one has now been through about 30 attempts, always failing with the BSOD error code 0xC1900101 - 0x30017 failed first boot error during boot. There are then two consecutive boot failures then it rolls back to 23H2. This behavior has never changed.
The older one has a second 960GB installed as well as a memory expansion to 20GB.
I have read dozens of tutorials and have run out of things to try.
The older one had an older BIOS so I upgraded it to a version later than the newer one.
All drivers have been updated using PC Helpsoft.
The video drivers are up to date using the supplied Intel update program "Intel Graphics Software". 25.10.1253.2 and Driver Intel ARC 32.0.101.6734.
Intel driver support assistant is installed and shows all the Intel parts to be up to date.
The ACER software is all up to date according to the ACER Care Center.
DISM and SFC have been run frequently before and after all attempts and never indicate any problems. DISM /online /cleanup-image /restorehealth.
"Whynotwin11" gives an OK result.
I expanded the EFI partition from the original 100MB to 1GB as some sources state that the current requirement is for at least 250MB.
Extra Boot entries created by Macrium were removed and Macrium was uninstalled.
The Windows built in update troubleshooter has been run frequently and only once indicated that it had made changes.
The MS reserved partition was recreated with DISKPART and expanded.
Attempts have been made with secure boot enabled and disabled.
Clean boots have been tried with all non MS services disabled or removed.
Attempts have been made with the McAfee anti-virus uninstalled and MCPR run.
Attempts have been made with the extra SSD removed leaving just the NVME SSD.
Windows utility - clean disk has been run.
Unused programs have all been uninstalled.
VSS Doctor was run as I used to use Macrium and Paragon for backups. This altered the VSS parameters.
Used the Windows repair media - advanced menu, to fix (possible) boot problems. I understand this should recreate the EFI partition entries or at least check them.
Many attempts made both on-line and using the 24H2 ISO downloaded directly from Microsoft.
I have attached the output from Setupdiag.

I am now getting to the point where I am considering a full new clean install, something I really wanted to avoid doing because I have some expensive CAD software installed and I can't find the keys to reinstall it.
The alternative is to live with this version until the laptop gets old, some incompatibility arises or MS supply a fix. From what I see many people can't update to 24H2.

Does anyone have any other suggestions to try?
Click to expand...
I know there has been a ton of suggestions on here which is fantastic! I scrolled through and one thing that I didn't notice (may have missed it if it was). Have you checked in your BIOS settings to see if secure boot was enabled? I know I had this problem on one of my computers and while checking the BIOS settings on that machine, I noticed that secure boot wasn't enabled. I flipped it on and rebooted and I had no more BSOD with that error.
 

My Computer

System One

  • OS
    Windows 11 Pro Version 24H2 (26100.3915)
    Computer type
    PC/Desktop
    Manufacturer/Model
    DIY
    CPU
    AMD Ryzen 5 2600
    Motherboard
    MSI B450 Tomahawk Max (MS-7C02)
    Memory
    Corsair 32 GB
    Graphics Card(s)
    Asus GeForce GTX 1660 Super 6GB
    Sound Card
    Realtek 7.1
    Monitor(s) Displays
    LG IPS Full HD 27 (x2)
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe XPG Spectrix S40G - 1 TB
    PSU
    CX-M Series CX750M — 750 Watt 80 PLUS Bronze Semi Modular ATX PSU
    Case
    Corsair Carbide Series Air 540 High Airflow ATX Cube Case
    Cooling
    CORSAIR Hydro Series H60 AIO Liquid CPU Cooler
    Keyboard
    MSI Gaming Interceptor DS4200
    Mouse
    Corsair Dark Core RGB Pro Wireless Gaming Mouse
    Internet Speed
    1 GB
    Browser
    Mozilla Firefox
    Antivirus
    Windows Defender
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