Solved Upload speed very slow


kolenda52

kolenda52

Member
Local time
12:10 PM
Posts
14
OS
Windows 11
As of only recently am experiencing a very slow(1 - 2 Mbps) upload speed on my desktop computer. Download speed is fine. All other devices connected through WiFi have an upload speed of at least 20 Mbps. Download speeds are in excess of 500 Mbps. Desktop is connected by Ethernet through TP-Link AX3000. I have tried connecting directly through my Spectrum modem with the same results. I have even replaced the Ethernet cable just to verify it's not an issue. I have rebooted all devices involved. I believe this narrows it down to an issue within the computer. The Ethernet Controller is Killer E2400 Gigabit. Again this is has only happened within the last week or two. Maybe related to a Windows or Dell update? I don't know how to trouble shoot this any further, any help will be greatly appreciated. Thanks in advance.

Steve
 
Windows Build/Version
Windows 11 Ver 22H2 (OS Build 22621.1413)

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
Welcome to ElevenForum, @kolenda52!

I see your computer is a Dell. Have you done all your Dell manufacturer's updates? I have a Dell and I use the utility app Dell Command | Update.
 
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 9640
    CPU
    Intel Core Ultra 9 185H
    Memory
    32GB LPDDR5x 7467 MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 8GB GDDR6
    Monitor(s) Displays
    16.3 inch 4K+ OLED Infinity Edge Touch
    Screen Resolution
    3840 x 2400
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    960 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Macrium Reflect X subscription
    Dell Support Assist
    Dell Command | Update
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
Thank you for taking the time to reply. I don't have Dell Command but have Dell Update and it shows a BIOS update for my XPS 8930 but every time I try to install it it fails with no explanation.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
Interesting! I run my Dell Update app every day and I had a BIOS update this morning for my XPS 15 9510. It updated to 1.18.0 with no errors.

I always run my Windows Update first and then my Dell Update. Did you run Windows Update?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 9640
    CPU
    Intel Core Ultra 9 185H
    Memory
    32GB LPDDR5x 7467 MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 8GB GDDR6
    Monitor(s) Displays
    16.3 inch 4K+ OLED Infinity Edge Touch
    Screen Resolution
    3840 x 2400
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    960 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Macrium Reflect X subscription
    Dell Support Assist
    Dell Command | Update
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
Yes
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
And, of course, a "Restart" before trying again?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 9640
    CPU
    Intel Core Ultra 9 185H
    Memory
    32GB LPDDR5x 7467 MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 8GB GDDR6
    Monitor(s) Displays
    16.3 inch 4K+ OLED Infinity Edge Touch
    Screen Resolution
    3840 x 2400
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    960 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Macrium Reflect X subscription
    Dell Support Assist
    Dell Command | Update
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
Yes
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
I see some very knowledgeable members are viewing this thread. Ideas anyone?
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 16 9640
    CPU
    Intel Core Ultra 9 185H
    Memory
    32GB LPDDR5x 7467 MT/s
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 8GB GDDR6
    Monitor(s) Displays
    16.3 inch 4K+ OLED Infinity Edge Touch
    Screen Resolution
    3840 x 2400
    Hard Drives
    1 Terabyte M.2 PCIe NVMe SSD
    Cooling
    Vapor Chamber Cooling
    Mouse
    None
    Internet Speed
    960 Mbps Netgear Mesh + 2 Satellites
    Browser
    Microsoft Edge (Chromium) + Bing
    Antivirus
    Microsoft Windows Security (Defender)
    Other Info
    Microsoft 365 subscription
    Microsoft OneDrive 1TB Cloud
    Microsoft Visual Studio
    Microsoft Visual Studio Code
    Microsoft Sysinternals Suite
    Microsoft BitLocker
    Microsoft Copilot
    Macrium Reflect X subscription
    Dell Support Assist
    Dell Command | Update
    1Password Password Manager
    Amazon Kindle for PC
    Lightroom/Photoshop subscription
    Interactive Brokers Trader Workstation
I'm not familiar with Dell's update software but might be worth using Intel® Driver & Support Assistant to check your drivers.

tZD0aaeb1l.png
 

My Computers

System One System Two

  • OS
    Win 11 Home & Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    15.0GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Did you try rrsetting the network in windows settings?

Screenshot_20230317_155815_Chrome.jpg
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    500GB Adata SSD (OS Only)
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
Thanks, have already done that.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
That was a reply to the Intel post. What are the dangers of resetting windows network settings?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
Three guesses:
- Flush DNS
- Reboot Modem/Router
- Contact your ISP
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
kolenda52 said:
That was a reply to the Intel post. What are the dangers of resetting windows network settings?
Click to expand...
It will just erase your network adapters and reinstall them. But all your settings (if you have any) will be gone.
Are you using any VPN?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 9 3900X
    Motherboard
    MSI MPG Gaming Edge Wifi (X570)
    Memory
    32GB Adata XPG DDR4
    Graphics Card(s)
    ASUS GTX 1070 8GB ROG
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    Main Boot Drive : 512GB Adata XPG RGB Gen3x4 NVMe M.2 SSD
    PSU
    EVGA 600 Watts Gold
    Case
    Deepcool Genome II
    Cooling
    Deepcool Fryzen
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    "Moderna"
  • Operating System
    Windows 11 Pro
    Computer type
    PC/Desktop
    CPU
    i7-4790K
    Motherboard
    ASRock Xtreme6 Z97
    Memory
    16GB Corsair Vengeance Pro
    Graphics card(s)
    MSI R9 290
    Monitor(s) Displays
    LG Ultrawide 34"
    Screen Resolution
    3440x1440
    Hard Drives
    500GB Adata SSD (OS Only)
    PSU
    Thermaltake 475 Watts 80 Bronze
    Case
    Thermaltake Commander I Snow Edition
    Cooling
    Deep Cool Archer Air Cooler
    Mouse
    Logitech G402
    Keyboard
    Armageddon MKA-5R RGB-Hornet
    Internet Speed
    1Gbps
    Browser
    Chrome
    Antivirus
    Moderna :)
Edwin said:
Three guesses:
- Flush DNS
- Reboot Modem/Router
- Contact your ISP
Click to expand...
Windows cannot find 'ipconfig/flushdns', Make sure you typed the name correctly, then try again.
As noted modem and router have been rebooted several times.
Why would this be an ISP issue when WIFI works just fine?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
kolenda52 said:
Thank you for pointing that out. I have run that and done a computer reboot and no change.
Click to expand...
Go to device manager and expand Network Adapters and tell me what is the WiFi card model. If it says Killer, then I know what's the problem and how to solve it
 

My Computers

System One System Two

  • OS
    Windows 11 Education
    Computer type
    Laptop
    Manufacturer/Model
    Razer Blade 16
    CPU
    AMD Ryzen AI 9 HX 370
    Motherboard
    Razer
    Memory
    64 GB LPDDR5X 8000 MHz RAM
    Graphics Card(s)
    GeForce RTX 5090 24 GB GDDR7 VRAM
    Sound Card
    Six Speaker System THX Spatial Audio
    Monitor(s) Displays
    AOC Q27G3XMN 27" QHD Mini LED Monitor
    Screen Resolution
    QHD (2560x1440)
    Hard Drives
    WD_BLACK SN850X 4TB+8TB SSD
    PSU
    280W AC Power Adapter
    Cooling
    Noctua NT-H2 + Fujipoly Extreme Thermal Pads + Razer Laptop Cooling Pad
    Keyboard
    Razer BlackWidow V4 X
    Mouse
    Razer Basilisk V3 X HyperSpeed
    Internet Speed
    1 GBPS Down / 330 MBPS Up
    Browser
    Google Chrome
    Antivirus
    McAfee AntiVirus
  • Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 15 9500
    CPU
    Intel i7-10875H
    Memory
    Kingston FURY Impact 64 GB 3200 MHz DDR4 RAM
    Graphics card(s)
    nVIDIA GeForce GTX 1650 Ti Max-Q w/ 4 GB GDDR6
    Sound Card
    Realtek
    Monitor(s) Displays
    15.6 UHD+ Touch, InfinityEdge, 500-nits, Anti-Reflecitve
    Screen Resolution
    3840 x 2400
    Hard Drives
    Samsung 990 PRO 2TB + 4TB SSDs
    PSU
    Dell 130W Laptop Charger USB C Type C AC Adapter
    Cooling
    Noctua NT-H2 Thermal Paste on CPU + GPU
    Mouse
    Logitech MX Anywhere 3
    Internet Speed
    1 GBPS Down / 350 MBPS Up
    Browser
    Google Chrome
    Antivirus
    Avast Free Antivirus
kolenda52 said:
As of only recently am experiencing a very slow(1 - 2 Mbps) upload speed on my desktop computer. Download speed is fine. All other devices connected through WiFi have an upload speed of at least 20 Mbps. Download speeds are in excess of 500 Mbps. Desktop is connected by Ethernet through TP-Link AX3000. I have tried connecting directly through my Spectrum modem with the same results. I have even replaced the Ethernet cable just to verify it's not an issue. I have rebooted all devices involved. I believe this narrows it down to an issue within the computer. The Ethernet Controller is Killer E2400 Gigabit. Again this is has only happened within the last week or two. Maybe related to a Windows or Dell update? I don't know how to trouble shoot this any further, any help will be greatly appreciated. Thanks in advance.

Steve
Click to expand...
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell
    Antivirus
    Norton 360
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