USB Driver Error - Nothing Phone 3


satishgr

satishgr

Well-known member
Member
VIP
Local time
5:22 AM
Posts
81
OS
Windows 11
1787456217537.webp
Recently I bought Nothing Android Phone, and trying connect with my desktop. Phone is connected successfully only with "PTP option" but not File Transfer. Whenever I click file transfer option on phone, device manager icon gets grayed out and nothing works. but PTP option works well.

Are there any universal USB drivers which can be used for any android mobile?

do let me know for further details.

Please help.1787456357398.webp
 
Windows Build/Version
Edition Windows 11 Pro Version 24H2 Installed on ‎11/‎27/‎2024 OS build 26100.9267 Experience Windows Feature Experience Pack 1000.26100.361.0

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
To share files from a Nothing phone to a PC, plug in a USB-C cable, tap the charging notification on your phone, and select File Transfer / Android Auto. Then, open This PC in your computer's File Explorer to browse and copy your files.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
FreeBooter said:
To share files from a Nothing phone to a PC, plug in a USB-C cable, tap the charging notification on your phone, and select File Transfer / Android Auto. Then, open This PC in your computer's File Explorer to browse and copy your files.
Click to expand...
Thank you so much for the reply, I have done this already, however system is not recognizing the phone for File Transfer. As soon as I click on file transfer A024 Icon in Device manager grayed out. nothing happens in system. However PTP works very well.

Please help.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Is the Phone showing on This PC and can you post screenshot of grayed out driver in Device Manager also check Phone security center for restrictions on File Transfer.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix

  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
FreeBooter said:
Is the Phone showing on This PC and can you post screenshot of grayed out driver in Device Manager also check Phone security center for restrictions on File Transfer.
Click to expand...
1787499216593.webp

Please find attached screenshot for your reference.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
Try uninstalling A024 driver from Device Manager and reconnect your phone again.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1

My Computer My Computer

At a glance

Win11Pro 25H2 (26200.9168)i7-12700f32gb ddr4nvidia rtx3060ti
OS
Win11Pro 25H2 (26200.9168)
Computer type
PC/Desktop
Manufacturer/Model
self-built
CPU
i7-12700f
Motherboard
gigabyte auros b660
Memory
32gb ddr4
Graphics Card(s)
nvidia rtx3060ti
Sound Card
onboard realtek
Monitor(s) Displays
1 x benq, 2 x lg
Screen Resolution
1 at 2560x1080, 2 at 1920x1080
Hard Drives
nvme 1tb crucial ssd
sata 1tb samsung ssd
1tb HDD, 3tb HDD
PSU
corsair rm750
Case
NZXT H710
Cooling
BeQuiet Dark Rock
Keyboard
steelseries apex 3
Mouse
generic usb
Internet Speed
500 down 20 up
Browser
librewolf
Antivirus
eset nod32
No one can give you one time solution if we never have your problem and have your phone.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
just an idea upload your files to google drive
then log on to google drive with your computer and download the files

bit of a mess around but workable until they get the USB driver problem fixed

best of luck Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
@satishgr In the Device Manager, we find "A024" right click on it- Properties- Details tab- select Hardware lds (Hardware ID) in the Property list. We write the Code here (on the forum). (Copying works there.)
 

My Computer My Computer

At a glance

Windows 11 Insider Experimental (26H2)Intel Core i5-1140032Gb (DDR4 SDRAM)Intel(R) UHD Graphics 730
OS
Windows 11 Insider Experimental (26H2)
Computer type
PC/Desktop
Manufacturer/Model
Gigabyte Technology Co., Ltd.
CPU
Intel Core i5-11400
Motherboard
Z590 AORUS PRO AX
Memory
32Gb (DDR4 SDRAM)
Graphics Card(s)
Intel(R) UHD Graphics 730
Sound Card
Realtek USB Audio
Monitor(s) Displays
LG 27US500-W 4K UHD UltraFine™
Screen Resolution
3840x2160
Hard Drives
Samsung SSD 980 PRO 1TB
WDC WD7501AALS
PSU
Montech CENTURY, 650W, 80+ Gold
Case
Cougar Airface ECO RGB
Cooling
ID-COOLING SE-224-XTS BLACK
Keyboard
Microsoft SideWinder X6 Keyboard
Mouse
Microsoft SideWinder Mouse
Internet Speed
Internet speed of 1 Gbit/s
Browser
Vivaldi browser
Antivirus
Windows Defender
You're not the only one facing this issue. I've been having the same problem since I started using Windows 11. In my case, I have a Sony phone, but I'm experiencing the exact same issue as you. Either the icon turns gray, or as soon as I start transferring a file, the transfer gets canceled.

Years ago, I solved this problem in Windows 7 by installing generic Android drivers. Not the drivers that come with each brand, but the generic Android drivers that work with any phone. I haven't tried it on Windows 11 yet because I'm too lazy. Give it a try and see if you have any luck.
 

My Computer My Computer

At a glance

Win 11 Pro 23H213700K32GB DDR5 Kingston Fury Renegade @6400MSI GeForce RTX 4070 Ti Gaming X Slim White 12G
OS
Win 11 Pro 23H2
Computer type
PC/Desktop
CPU
13700K
Motherboard
MAG Z790 TOMAHAWK WIFI (7D91vHH - 0x12F)
Memory
32GB DDR5 Kingston Fury Renegade @6400
Graphics Card(s)
MSI GeForce RTX 4070 Ti Gaming X Slim White 12G
Sound Card
Creative Sound Blaster Z SE
Monitor(s) Displays
ASUS VA24DQ
Hard Drives
WD Black SN850X 2TB (main)
SAMSUNG SSD 990 Pro 2TB
WD Blue 1TB 7200rpm
PSU
Corsair RM1000x SHIFT
Case
DeepCool CH560 WH
Cooling
Noctua NH-D15S
Keyboard
Ducky One 3 Pro Nazca Line
Mouse
Logitech G403 HERO
www.elevenforum.com

Link Samsung Android Phone to Windows 11 PC

This tutorial will show you how to link a Samsung Android phone to the Phone Link app on your Windows 10 or Windows 11 PC with your Microsoft account. The Phone Link app on your Windows PC let's you get instant access to everything you love on your phone, right from your PC. Link your Android...
www.elevenforum.com www.elevenforum.com

Yes it says Samsung but applies to most Android phones. Years ago you could just run a USB cable from your Andriod phone to your Windows PC and copy files back and forth. Microsoft and Google have both locked their systems down to prevent malware attacks. If Link to Windows app is on your phone it should be located with all the other options you can turn off and on. Camera Access, microphone access.Scan Qr Code etc..
 
Last edited:

My Computers My Computers

System One System Two Other systems

  • At a glance

    Windows 11 & Zorin ProIntel® Core™ Ultra 9 Processor 275HX 2.7 GHz32 gbNVIDIA® GeForce RTX™ 5060 Laptop GPU
    OS
    Windows 11 & Zorin Pro
    Computer type
    Laptop
    Manufacturer/Model
    Asus Rog Strix G16
    CPU
    Intel® Core™ Ultra 9 Processor 275HX 2.7 GHz
    Motherboard
    AsusteK Computer
    Memory
    32 gb
    Graphics Card(s)
    NVIDIA® GeForce RTX™ 5060 Laptop GPU
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Laptop 16 inch
    Screen Resolution
    2560 X 1600
    Hard Drives
    Boot: Samsung 9100 NVME 2 TB Microsoft Storage Controller: Standard NVM Express Driver: Microsoft 6/21/2006. No SATA/AHCI on my motherboard or in bios
    Mouse
    Pad
    Browser
    Google Chrome
    Antivirus
    Microsoft
    Other Info
    Printer: HP Color LaserJet MFP M477dw

  • At a glance

    Windows 11 Pro, Zorin ProIntel Nuc 8i7, Intel Nuc 8i5Intel internal
    Operating System
    Windows 11 Pro, Zorin Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Intel
    CPU
    Intel Nuc 8i7, Intel Nuc 8i5
    Motherboard
    Intel
    Graphics card(s)
    Intel internal
    Monitor(s) Displays
    Dell U27
    Hard Drives
    Samsung 990 Pro
    Keyboard
    Dell USB
    Mouse
    Dell USB
    Antivirus
    Windows Defender
  • Dell 8500 Windows 10 Pro extended, Dell 8700 Windows 10 Pro extended , Hp Pavilion Linux
You must log in or register to reply here.

Similar threads

  • Article Article
Microsoft USB Driver Documentation Updates on UCSI, USB4 Testing
Replies
0
Views
307
Brink
Brink
Windows 11 Repair Error 0xc000000e - Nothing Works
Replies
19
Views
7K
FreeBooter
FreeBooter

Latest Support Threads

Latest Tutorials

Back
Top Bottom