(USB)Ethernet keeps disconnecting..?


S

sucribe

New member
Local time
1:25 PM
Posts
27
OS
Win 11 LTSC
Hi all, i get ethernet through a USB Hub, i did disable all power saving feature "allow to turn off" on ALL possible USB related thing in the peripheral manager. Yet i'm still getting the issue. After i unplug/replug the cable, it's back. But the cable is well plugged everytime so i don't think it's because of it.. Any idea on how to solve this? Thanks!
 

My Computer My Computer

At a glance

Win 11 LTSC
OS
Win 11 LTSC
Computer type
Laptop
Is your usb hub a powered usb hub? If not, that's most likely the problem and/or bad usb ethernet adapter.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
you can also check advanced power options
control panel > power options

in this window
change power plan settings
then
advanced power plan settings

on that menu you will find USB
click the + for the menu to open
and then set
allow the system to power down USB to > disabled

best of luck Steve ..
 

My Computers My Computers

System One System Two

  • At a glance

    Debian 13 KDE .. Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Debian 13 KDE .. Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
    Graphics Card(s)
    Ryzen 7 5825u
    Sound Card
    RealTek
    Monitor(s) Displays
    24" HP AiO
    Screen Resolution
    1920 x 1080 @60 Hz
    Hard Drives
    1TB WD Blue SN580 M2 SSD Partitioned.
    2x 1TB USB HDD External Backup/Storage.
    PSU
    90W external power brick
    Case
    24" All in One
    Cooling
    Default Air Cooling
    Keyboard
    HP WiFi UK extended
    Mouse
    HP WiFi 3 Button
    Internet Speed
    1GB full fibre
    Browser
    Edge & Firefox
    Antivirus
    AVG Internet Security/Windows Defender
    Other Info
    Mainly Open Source Software

  • At a glance

    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
    Computer type
    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
    Sound Card
    Intel
    Monitor(s) Displays
    13" Dell Laptop
    Hard Drives
    250GB Crucial 2.5" SSD
    Mouse
    Generic WiFi 3 button
    Internet Speed
    WiFi only
    Browser
    Firefox
    Antivirus
    ClamAV TK
    Other Info
    Mainly Open Source Software
My USB Hub is a powered one and i did check on advanced power plan settings already
 

My Computer My Computer

At a glance

Win 11 LTSC
OS
Win 11 LTSC
Computer type
Laptop
Then you have to eliminate it being the other hardware. You have too many possibly problematic points in your set-up so you have to prove what it is NOT. You said yourself unplugging/re-plugging fixes the problem.

Unplug all other devices from the hub and test. If that fixes th problem another usb device is interfering.
By pass the hub and plug ethernet adapter directly into a usb port on laptop and test.
Try ethernet adapter in different ports in the hub.
Try both hub and ethernet adapter into another device and test.
Use another usb ethenet adapter.
Change the ethernet cable.
Does it happen when uising wireless?
Just because the hub is connected does not mean that the AC adapter for the hub is actually providing any/correct power. It is common for those little power adapters to go bad.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium

  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
The AC adapter is a 100w made by uGreen. It's a quality product so far. But yeah you could be right... If i had other things connected to it, which IS NOT the case, only the ethernet... So, couldn't it also be the USB Hub itself?

Oh wait! I think i recall that i did NOT had that issue in former version of 11.. I actually have another similar USB Hub connected to another computer. I'll swap them and see.. If any other idea, tell :)

EDIT: I'm thinking another issue could be overheating of the port on the hub and its safety feature disabling it but not reactivating it, what do you think?
 
Last edited:

My Computer My Computer

At a glance

Win 11 LTSC
OS
Win 11 LTSC
Computer type
Laptop
Update the driver of the Ugreen hub's Realtek USB Ethernet chip.
https://www.realtek.com/Download/List?cate_id=585
Realtek-Updates-Drivers-for-Its-RTL8153-USB-3-0-Gigabit-Ethernet-Controller-468562-2.jpg
 

My Computers My Computers

System One System Two

  • At a glance

    11 Homei7 13650HX16GB DDR5GeForce RTX 4060 Mobile
    OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    30Mbit/s up, 500Mbit/s down
    Browser
    FF
    Antivirus
    What's an antivirus?

  • At a glance

    11 Homei5 1135G716GB DDR4Intel Iris Xe
    Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    30Mbit/s up, 500Mbit/s down
    Browser
    FF
You've misread : it's the power adapter that's from uGreen, not the USB Hub! However it appears that my hub still had Realtek USB, good point! Just wondering : did you had the issue yourself and it was solved by updating the driver or it's just an idea?
 

My Computer My Computer

At a glance

Win 11 LTSC
OS
Win 11 LTSC
Computer type
Laptop
I haven't experienced the issue myself but keeping your drivers always updated properly is among those habits that often tend to prevent getting in trouble.
 

My Computers My Computers

System One System Two

  • At a glance

    11 Homei7 13650HX16GB DDR5GeForce RTX 4060 Mobile
    OS
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Asus TUF Gaming F16 (2024)
    CPU
    i7 13650HX
    Memory
    16GB DDR5
    Graphics Card(s)
    GeForce RTX 4060 Mobile
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    512GB SSD internal
    37TB external
    PSU
    Li-ion
    Cooling
    2× Arc Flow Fans, 4× exhaust vents, 5× heatpipes
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    30Mbit/s up, 500Mbit/s down
    Browser
    FF
    Antivirus
    What's an antivirus?

  • At a glance

    11 Homei5 1135G716GB DDR4Intel Iris Xe
    Operating System
    11 Home
    Computer type
    Laptop
    Manufacturer/Model
    Medion S15450
    CPU
    i5 1135G7
    Memory
    16GB DDR4
    Graphics card(s)
    Intel Iris Xe
    Sound Card
    Eastern Electric MiniMax DAC Supreme; Emotiva UMC-200; Astell & Kern AK240
    Monitor(s) Displays
    Sony Bravia XR-55X90J
    Screen Resolution
    3840×2160
    Hard Drives
    2TB SSD internal
    37TB external
    PSU
    Li-ion
    Keyboard
    Logitech K800
    Mouse
    Logitech G402
    Internet Speed
    30Mbit/s up, 500Mbit/s down
    Browser
    FF
Try this. Open device manager and find your Realtek USB network card. Then in Power Management tab untick all options.
Mind you when you plug it into another USB port on the PC you have to do it again!
 

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
Laptop
tweakradje said:
Try this. Open device manager and find your Realtek USB network card. Then in Power Management tab untick all options.
Mind you when you plug it into another USB port on the PC you have to do it again!
Click to expand...
If you read the message, i did this not just on the card but on ALL USB stuff.

hdmi said:
I haven't experienced the issue myself but keeping your drivers always updated properly is among those habits that often tend to prevent getting in trouble.
Click to expand...
In the end it seems updating drivers solved all! Thanks a lot for responding :)
 

My Computer My Computer

At a glance

Win 11 LTSC
OS
Win 11 LTSC
Computer type
Laptop
You only specified "ALL" so you could have missed something ;) I do encounter realtek USB network issues professional. But this issue doesn't sound like software then. Or do you have installed any 3rd party USB hub drivers? Or just what came with windows 11?
You can reinstall existing ones for USB Hub/Host controller using device manager, right click, update driver, browse my computer, let me pick..., Next.
Same drive will be installed again but with clean install.
Last resort, did you try this:
REM ### Selective USB Suspend (No aliases?)
powercfg /setACvalueindex scheme_current 2a737441-1930-4402-8d77-b2bebba308a3 48e6b7a6-50f5-4782-a5d4-53bb8f07e226 0

REM ### USB3 Power management (0..3 off/min/mod/max)
powercfg /setACvalueindex scheme_current 2a737441-1930-4402-8d77-b2bebba308a3 d4e98f31-5ffe-4ce1-be31-1b38b384c009 0

Echo ### Activate new settings!!!
powercfg /setactive scheme_current
 

My Computer My Computer

At a glance

windows 11
OS
windows 11
Computer type
Laptop
You must log in or register to reply here.

Similar threads

Issues with Ethernet Disconnecting
2
Replies
32
Views
19K
HTA
HTA
HELP please .. my newly bought SSD M.2 SAMSUNG 990 PRO keeps disconnecting with no reason or faliures
2 3 4
Replies
68
Views
11K
Dru2
Dru2
Wifi driver keeps disconnecting and not booting Win 11
Replies
1
Views
3K
FreeBooter
FreeBooter
2.5Gig USB Ethernet Adapter Needed or Not?
Replies
17
Views
3K
bikemanAMD
B
VMware Workstation Internet keeps disconnecting
Replies
0
Views
1K
jk22
J

Latest Support Threads

Latest Tutorials

Back
Top Bottom