USB keyboard, shows as PS/2 in Device Manager


PurSpyk!!

PurSpyk!!

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Hi,

Recently updated my entire PC, and have an odd thing occurring in Device Manager

I have an ASUS z790 motherboard (the ProArt Creator WiFi), and a Corsair K70 RBG usb keyboard.

For some odd reason,. I have a PS/2 keyboard shown in Device Manager, and if the PC wakes rom sleep, this device shows as an error but my keyboard still works without any issues. Note this Motherboard has no PS/2 port.

I have installed the latest bios for the motherboard, have all the latest drivers installed. I have emailed both Corsair and ASUS support and they were no help. Maybe a guru on this forum will have an idea why this is happening?
 
Windows Build/Version
22635.2915

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    Intel i7 6800K
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I would delete that device within device manager and reboot, check again after signing in to see if it's gone for good.
 

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Rollback_Jockey said:
I would delete that device within device manager and reboot, check again after signing in to see if it's gone for good.
Click to expand...
I have done that many times, it always reappears. I can also delete it, put the pc to sleep and then it will reappear, but now with an error. This has been driving me mad since upgrading.
 

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    Windows 11 25H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
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    Corsair M55 RGB Pro
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    1000Mbps
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    Windows 11 25H2Intel i7 6800K32GB DDR4 (Corsair)ASUS GTX 1080ti
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    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7 6800K
    Motherboard
    ASUS Z99 Deluxe
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x LG 19"
    Screen Resolution
    1920 x 1080 & 1600 x 900
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Coolermaster HAF-X
    Cooling
    Noctua NH-15 Chroma black
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    Generic RGB
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    Microsoft Basic
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    1000Mbps
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You could try reinstalling your chipset drivers. Personally, I'd make a system image first, just in case.

1703625082339.png

ProArt Z790-CREATOR WIFI｜Motherboards｜ASUS USA

Built for creators, the ProArt Z790-Creator WiFi features 16+1 power stages (70A), PCIe® 5.0, DDR5 support, Thunderbolt™ 4, 10 Gb & 2.5 Gb LAN, WiFi 6E and four PCIe 4.0 M.2
www.asus.com www.asus.com
 

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    Win 11 Pro 25H2 26200.8655
    Computer type
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    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI BIOS 4505 11/29/25
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    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
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    ASUS GeForce RTX 4070 Super 12GB
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    Sound Blaster AE-5 Plus
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    ASUS TUF Gaming 27" 2K HDR Gaming
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    2560 x 1440
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    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe 25H2 DEV/Games
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    Corsair RM850x Shift
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    Antec Dark Phantom DP502 FLUX
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    Corsair Nautilus 360 RS AIO
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    Logitech MK 320
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    Razer Basilisk V3
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    750Mbs
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    Intel Core i7-11700F
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    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
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    Corsair HX750
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    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
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    iGPU Intel UHD Graphics 630
    Mid-Tower Desktop
I wouldn't worry about it, have the same entry in the Notebook I'm on now and my other Notebooks, I think it's there in case I plug in an External keyboard as I have never had to install drivers when using one. PS/2 is needed on the Notebook I have from MS-DOS/Win3.1 days for mouse support.
 

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    Win11 Pro RTM Version 24H2 Build 26100.4202
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    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
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    12GB
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    Intel Core i5 10th Gen. 2.90GHz
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    Windows 11 25H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mbps
    Browser
    Edge
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    Windows Default

  • At a glance

    Windows 11 25H2Intel i7 6800K32GB DDR4 (Corsair)ASUS GTX 1080ti
    Operating System
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7 6800K
    Motherboard
    ASUS Z99 Deluxe
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x LG 19"
    Screen Resolution
    1920 x 1080 & 1600 x 900
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Coolermaster HAF-X
    Cooling
    Noctua NH-15 Chroma black
    Keyboard
    Generic RGB
    Mouse
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    Windows Default
Berton said:
I wouldn't worry about it, have the same entry in the Notebook I'm on now and my other Notebooks, I think it's there in case I plug in an External keyboard as I have never had to install drivers when using one. PS/2 is needed on the Notebook I have from MS-DOS/Win3.1 days.
Click to expand...
Ok, but this is a desktop. First time I have ever had this. Odd thing is if I plug the same keyboard into my older system (x99 chipset), it only shows the keyboard as usb, no ps/2 devices are shown.
 

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System One System Two

  • At a glance

    Windows 11 25H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default

  • At a glance

    Windows 11 25H2Intel i7 6800K32GB DDR4 (Corsair)ASUS GTX 1080ti
    Operating System
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7 6800K
    Motherboard
    ASUS Z99 Deluxe
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x LG 19"
    Screen Resolution
    1920 x 1080 & 1600 x 900
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Coolermaster HAF-X
    Cooling
    Noctua NH-15 Chroma black
    Keyboard
    Generic RGB
    Mouse
    Microsoft Basic
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default
On thing I have not installed is Intel ME, is this required? I don't want any unnecessary crap running on my system
 

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System One System Two

  • At a glance

    Windows 11 25H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default

  • At a glance

    Windows 11 25H2Intel i7 6800K32GB DDR4 (Corsair)ASUS GTX 1080ti
    Operating System
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7 6800K
    Motherboard
    ASUS Z99 Deluxe
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x LG 19"
    Screen Resolution
    1920 x 1080 & 1600 x 900
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Coolermaster HAF-X
    Cooling
    Noctua NH-15 Chroma black
    Keyboard
    Generic RGB
    Mouse
    Microsoft Basic
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default
Scott said:
You could try reinstalling your chipset drivers. Personally, I'd make a system image first, just in case.

View attachment 82398
Click to expand...

It is an intel machine
winraid.level1techs.com

[Outdated] Intel Chipset Device "Drivers" (= INF files)

@ all: Due to the fact, that our Forum member FirstEver is offering >HERE< a much better and easier to use “Universal Intel Chipset Device Updater”, there is no need anymore for me to keep this thread up-to-date. That is why it has been closed by me. Preliminary Notes regarding Intel’s...
winraid.level1techs.com winraid.level1techs.com

Possibly using the browse from device manager method, one of the .inf files in there will change the description in device manager. Worth a try.

I have ps2 showing in msinfo problem devices, but nothing in device manager. In the case of this motherboard I suspect it is because the ps2 port ( on the back panel ) has nothing in it.
 
Last edited:

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    Win7,Win11i7-97002x16gb 3600mhz
    OS
    Win7,Win11
    Computer type
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    CPU
    i7-9700
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x16gb 3600mhz
    Monitor(s) Displays
    benq gw2480
    PSU
    bequiet pure power 11 400CM
    Cooling
    cryorig m9i

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    win7,win11i5-84002x8gb 3200
    Operating System
    win7,win11
    Computer type
    PC/Desktop
    CPU
    i5-8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200
    PSU
    xfx pro 450
SIW2 said:
It is an intel machine
winraid.level1techs.com

[Outdated] Intel Chipset Device "Drivers" (= INF files)

@ all: Due to the fact, that our Forum member FirstEver is offering >HERE< a much better and easier to use “Universal Intel Chipset Device Updater”, there is no need anymore for me to keep this thread up-to-date. That is why it has been closed by me. Preliminary Notes regarding Intel’s...
winraid.level1techs.com winraid.level1techs.com

Possibly using the browse from device manager method, one of the .inf files in there will change the description in device manager. Worth a try.

I have ps2 showing in msinfo problem devices, but nothing in device manager. In the case of this motherboard I suspect it is because the ps2 port ( on the back panel ) has nothing in it.
Click to expand...
Reinstalled the chipset drivers, still the same issue. This wouldn't be a big problem if it did not show errors after resuming from sleep in Device Manager. I have even tried to disable the ps/2 service i8042prt using sc, but then there is an error after reboot, where it shows the device could not be started.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 25H2Intel i9 14900KF64GB Corsair Vengeance RGBMSI 4090 Suprim X
    OS
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i9 14900KF
    Motherboard
    ASUS Z790 ProArt Creator WiFi
    Memory
    64GB Corsair Vengeance RGB
    Graphics Card(s)
    MSI 4090 Suprim X
    Sound Card
    Onboard
    Monitor(s) Displays
    1 x Asus 24". 1 x Asus 32"
    Screen Resolution
    1920 x 1080 & 2560 x 1440
    Hard Drives
    Multiple
    PSU
    Corsair 1200HX
    Case
    Corsair 7000D RGB
    Cooling
    Corsair H150I Capellix XT
    Keyboard
    Corsair K70 RGB PRO
    Mouse
    Corsair M55 RGB Pro
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default

  • At a glance

    Windows 11 25H2Intel i7 6800K32GB DDR4 (Corsair)ASUS GTX 1080ti
    Operating System
    Windows 11 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom Built
    CPU
    Intel i7 6800K
    Motherboard
    ASUS Z99 Deluxe
    Memory
    32GB DDR4 (Corsair)
    Graphics card(s)
    ASUS GTX 1080ti
    Sound Card
    Onboard
    Monitor(s) Displays
    1x Viewsonic 24" 1x LG 19"
    Screen Resolution
    1920 x 1080 & 1600 x 900
    Hard Drives
    3 x SATA SSD
    PSU
    650W Gigabyte Bronze
    Case
    Coolermaster HAF-X
    Cooling
    Noctua NH-15 Chroma black
    Keyboard
    Generic RGB
    Mouse
    Microsoft Basic
    Internet Speed
    1000Mbps
    Browser
    Edge
    Antivirus
    Windows Default
Assuming you still have the computer; Right click on the device in Device Manager and click "Disable device".

This will disable drivers from loading, prevent logging errors and will try to put the resources in a supported sleep state (likely D3).
 

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