WD Passport Does not read 3.0 USB


E

EmDee8907

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Hell Ohio
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Windows 11 Home Edition
Hello I am having a slight issue with my new laptop. I have had it since February of this year and have a lot of passports I am trying to sort through. I have one WD 2tb that will not read. It reads on my old laptop and if I use a hub it will read on 2.0 hubs, the laptop itself only has 3.0s and wont read just the one. the passport starts and the lights on but never get the pop up

I tried other cables and checking the drives. I found a couple of very old articles online but there are no resolutions listed.

I tried new cords, and formatting the drive as well.
 
Windows Build/Version
22H2

My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
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15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
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Fog Blue
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Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
For whatever it's worth....
I've been given several external HD's from Western Digital, that appeared to be dead. In every case it was just the Drive to USB interface and not the drive itself. So I've removed every one of those drives from their enclosure and just installed them in my PC's as normal hard drives. My largest one is a full sized, 8TB drive. I use it for Large File backups.

Good Luck,
TM :cool:
 
It is possible the USB port is not putting out enough power for the Passport. Does the laptop have any other USB ports you can try?

I used to have an old laptop that stopped being able to connect to an external USB powered drive. I ended up having to use it with an old USB 2.0 4-port hub. The hub had an AC adapter to power it. That was OK since the laptop only had USB 2.0 ports itself.
 

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WD devices come with added-in auto run software. Your device may be "protecting" itself from these programs.

What are the AutoPlay settings for your Windows installation?
 

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    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
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    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
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idgat said:
WD devices come with added-in auto run software. Your device may be "protecting" itself from these programs.

What are the AutoPlay settings for your Windows installation?
Click to expand...

open folder to view files. its the only hard drive that doesnt pick up using 3.0 hubs
 

My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
Monitor(s) Displays
15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
Case
Fog Blue
Cooling
Fanless
Keyboard
Backlit
Mouse
Usb wireless
Internet Speed
Ethernet Wifi/ Varies
Browser
Chrome
Antivirus
Avast
Other Info
SurfShark VPN

Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
MisterEd said:
It is possiIt has ble the USB port is not putting out enough power for the Passport. Does the laptop have any other USB ports you can try?

I used to have an old laptop that stopped being able to connect to an external USB powered drive. I ended up having to use it with an old USB 2.0 4-port hub. The hub had an AC adapter to power it. That was OK since the laptop only had USB 2.0 ports itself.
Click to expand...
it has 2 one on each side and they are both 3.0. so odd it only works if i have it plugged in with a usb hub. i have other passports that are much newer and run find on the 3.0. hopefully I can leave this open and someone might have an answer. i finally got a new laptop after 15 years so dont feel comfortable playing with any settings to see if i can figure it out lol
 

My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
Monitor(s) Displays
15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
Case
Fog Blue
Cooling
Fanless
Keyboard
Backlit
Mouse
Usb wireless
Internet Speed
Ethernet Wifi/ Varies
Browser
Chrome
Antivirus
Avast
Other Info
SurfShark VPN

Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
Boot from a Linux distro (Mint is good) and test to see whether it's your device or the OS
 

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  • At a glance

    Windows 11 2xH2 (latest update ... forever anal)Intel i5-124008GBNVIDIA GeForce GT730
    OS
    Windows 11 2xH2 (latest update ... forever anal)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Slim S01
    CPU
    Intel i5-12400
    Memory
    8GB
    Graphics Card(s)
    NVIDIA GeForce GT730
    Sound Card
    OOBE
    Monitor(s) Displays
    Acer 32"
    Screen Resolution
    1920x1080
    Hard Drives
    512GB KIOXIA NVMe
    1TB SATA SSD
    PSU
    OOBE
    Case
    OOBE
    Cooling
    OOBE
    Keyboard
    BT
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    BT
    Browser
    Brave FFox Chrome Opera
    Antivirus
    KIS

  • At a glance

    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
idgat said:
Boot from a Linux distro (Mint is good) and test to see whether it's your device or the OS
Click to expand...
not sure what you mean by this? sorry im still learning the laptop
 

My Computer My Computer

At a glance

Windows 11 Home Edition12th Gen Intel Core i7-1255U64 GBIntel Iris XE Graphics
OS
Windows 11 Home Edition
Computer type
Laptop
Manufacturer/Model
HP Pavillion Laptop 15t-eg200
CPU
12th Gen Intel Core i7-1255U
Motherboard
HP 89F6 V42.09
Memory
64 GB
Graphics Card(s)
Intel Iris XE Graphics
Sound Card
Intel Smart Sound
Monitor(s) Displays
15.6 Touch Screen
Screen Resolution
1920x1080
Hard Drives
HD Inside is a Kingston SNVS2000G

Many WD Passports 500-5tb
Dead Seagate
PSU
3-Cell 41WHr Li-ion Battery 19.5V
Case
Fog Blue
Cooling
Fanless
Keyboard
Backlit
Mouse
Usb wireless
Internet Speed
Ethernet Wifi/ Varies
Browser
Chrome
Antivirus
Avast
Other Info
SurfShark VPN

Key Features and Benefits:

CPU: Intel Core i7-1255U Processor (10 Cores, 12 Threads, 12MB Cache, Base 1.70GHz up to 4.7GHz Max Turbo Frequency)

Memory: Up to 64GB DDR4 RAM

Hard Drive: Up to 2TB PCIe Solid State Drive

Operating System: Windows 11 Home

Display: 15.6" Touchscreen IPS Micro-Edge BrightView FHD (1920 x 1080) 250-Nits Display

Graphics: Intel Iris Xe Graphics

Backlit Keyboard: Yes [Enable: F11]

Numeric Keyboard: Yes

Ports: 1 x SuperSpeed USB Type-C (USB Power Delivery, DisplayPort 1.4, HP Sleep and Charge), 2 x SuperSpeed USB Type-A, 1 x HDMI 2.1, 1 x Headphone/Microphone Combination Jack

Wireless Connectivity: Intel Wi-Fi 6 (2x2/160) Gig+ and Bluetooth 5.2

Camera: HP Wide Vision HD Camera with integrated dual array digital microphone

Bluetooth: Bluetooth 5.2

Audio: B&O Audio with dual speakers
EmDee8907 said:
not sure what you mean by this? sorry im still learning the laptop
Click to expand...
Linux is an operating system that can be run from a USB device i.e. it is not installed on a device and it doesn't replace the existing installed OS (Windows)

To create the USB ...
  • download the iso file for Linux Mint
  • download and run the program Rufus to create the boot USB, using the abovementioned downloaded iso file
  • boot from this newly created USB (you'll need to know the boot options for your new device)
  • DON'T INSTALL MINT, just run it from the USB
  • plug in your errant WD 2TB device and check whether Mint can see it
 

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    OS
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    KIS

  • At a glance

    Windows 11 Pro 2xH2 (latest update ... 4ever ...i7-1165G7 @ 2.80GHzIntel Iris Xe Graphics
    Operating System
    Windows 11 Pro 2xH2 (latest update ... 4ever anal)
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavillion 15
    CPU
    i7-1165G7 @ 2.80GHz
    Graphics card(s)
    Intel Iris Xe Graphics
    Hard Drives
    Samsung NVMe 512GB
    + numerous/multiple SSD Type C USB enclosures
    Internet Speed
    NBN FTTN 50
    Browser
    Brave
    Antivirus
    KIS
EmDee8907 said:
it has 2 one on each side and they are both 3.0. so odd it only works if i have it plugged in with a usb hub. i have other passports that are much newer and run find on the 3.0. hopefully I can leave this open and someone might have an answer. i finally got a new laptop after 15 years so dont feel comfortable playing with any settings to see if i can figure it out lol
Click to expand...
I wouldn't mess with any settings. I have a feeling that it has to do with it being an older drive and the laptop only having USB 3.0 ports.
 

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    PowerSpec B746
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Winuser said:
I wouldn't mess with any settings. I have a feeling that it has to do with it being an older drive and the laptop only having USB 3.0 ports.
Click to expand...
Being USB 3.0 has nothing to do with it. USB 3.0 is backwards compatible with USB 2.0. Also, if the ports are to spec then a USB 3.0 port should be able to put out more power than a USB 2.0 one. Of course that is only an assumption because I don't know what the specs are for the OPs laptop.

Like I said in Post #3, I only used a USB 2.0 hub because that is the only powered hub I have. The hub is powered by an AC adapter. That way the hub is powering the drive and doesn't need power from the computer's USB port.

BTW, I only needed to use the USB 2.0 hub with the external drive with my oldest laptop. The external drive works fine with my other two laptops which have USB 3.0 ports.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2 (26200.6901)AMD Ryzen 7 6800H with Radeon 680M GPU (486MB...Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)NVIDIA RTX 3060 Laptop (6GB RAM)
    OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
    Memory
    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
    Graphics Card(s)
    NVIDIA RTX 3060 Laptop (6GB RAM)
    Sound Card
    n/a
    Monitor(s) Displays
    15.6-inch
    Screen Resolution
    1920x1080 300Hz
    Hard Drives
    2 x Samsung 990 Evo Plus (2TB M.2 NVME SSD)
    PSU
    n/a
    Mouse
    Wireless Mouse M510
    Internet Speed
    2100Mbps/300Mbps
    Browser
    Firefox
    Antivirus
    Malwarebytes

  • At a glance

    Windows 11 Pro 25H2 (26200.8246)AMD Ryzen 7 5700X3DG.SKILL Flare X 32GB (2x16GB) DDR4ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3...
    Operating System
    Windows 11 Pro 25H2 (26200.8246)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom build
    CPU
    AMD Ryzen 7 5700X3D
    Motherboard
    ASUS ROG Strix B550-F Gaming WiFi II
    Memory
    G.SKILL Flare X 32GB (2x16GB) DDR4
    Graphics card(s)
    ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3060-Ti, 8GB RAM)
    Monitor(s) Displays
    Samsung G50D IPS 27"
    Screen Resolution
    1440p/180Hz
    Hard Drives
    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
    SAMSUNG 990 EVO Plus (4TB) M.2 NVME SSD
    PSU
    Corsair RM750x (750 watts)
    Case
    Cooler Master MasterCase 5
    Cooling
    Scythe Mugen 6
    Keyboard
    Logitech K520 (MK540 keyboard/mouse combo)
    Mouse
    Logitech M310 (MK540 keyboard/mouse combo)
    Internet Speed
    2100 Mbps down / 300 Mbps up
    Browser
    Firefox, Edge, Chrome
    Antivirus
    Malwarebytes (Premium)
    Other Info
    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
Agree with MisterEd,

As one who uses lots of WD Drives (internal / external) and have 3 My Books (USB 2 & 3) and one Passport (USB 2.0) whether the drive is plugged into a USB 3.0 or 2.1 makes no difference in operation outside transfer speeds. In short, you can use them on any USB port.

The only thing that will happen is if your device is 3.0 and anything in that chain is 2.0 (cables, USB port), the transfer speeds will run at USB 2.0 speeds. Additionally, a USB 2.0 device will not run at USB 3.0 speeds even if the chain is fully 3.0.

Anyway, one thing I will say, and especially for WD Passport drives on "hubs".... I've seen too many instances of inconsistency in working when attached to a hub. For this reason, I NEVER use a hub with external drives.

Additionally, "if" one is to use a hub, I'd suggest a powered one. That said, I'm aware hubs can also work. But....
 

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    Computer type
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    Custom built
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    Intel Core i9-9900K
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    Gigabyte Z390 Aorus Xtreme
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    32gig (4 x 8) Corsair Dominator Platinum DDR4 3600Mhz (B-Die)
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    Radeon XFX Merc 7900XT (20gig)
    Sound Card
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USB 2.0 has pins 1-4.
USB 3.0 includes the same pins 1-4 for but adds pins 5-9 pins for added speed and power. This allows a USB 3.0 connector to be backward compatible with USB 2.0.

USB100.jpg

All the devices, connectors, and cables must have the USB 3.0 pins 5-9 to operate at USB 3.0 speeds. Otherwise they will run at USB 2.0 speeds. Note the pins are not enough. The controllers must also support USB 3.0.
 

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    Custom build
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Funny how others get credit for what someone else said. Must be a popularity contest thing :cautious:
 

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    System used for gaming, photography, music, school.

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    Windows 11 Pro 24H2 (Build 26100.4061)Intel Core i9-9900K32gig (4 x 8) Corsair Dominator Platinum DDR4...Radeon XFX Merc 7900XT (20gig)
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ok so i tried the linux option suggested above but no luck. I guess im back to googling or hoping someone helps with a resoltution
 

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I totally agree with @Dru2 about using a powered hub. I have a 1 tb passport and a 1tb WD in an enclosure. As long as plug into my PC(either in 2.0 or 3.2 port) all work fine, but not when plugged into a hub. I bought a powered 3.2 hub and solved the problem.
 

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    Dell Optiplex 7080
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    i9-10900 10 core 20 threads
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    AMD Ryzen 7 6800U
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    integrated
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    Benq 27
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    1TB Crucial nvme
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    still too embarrassed to tell
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    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
glasskuter said:
I totally agree with @Dru2 about using a powered hub. I have a 1 tb passport and a 1tb WD in an enclosure. As long as plug into my PC(either in 2.0 or 3.2 port) all work fine, but not when plugged into a hub. I bought a powered 3.2 hub and solved the problem.
Click to expand...
I guess you missed my post #3. I solved my power problem with an external drive by using a powered USB hub.

An unpowered hub is OK if you need little or no power. Each port on a 4-port unpowered USB hub has less power than the computer's USB port. Using it makes any power problem worse.
 

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    OS
    Windows 11 Pro 25H2 (26200.6901)
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    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
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    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
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    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
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    Windows 11 Pro 25H2 (26200.8246)AMD Ryzen 7 5700X3DG.SKILL Flare X 32GB (2x16GB) DDR4ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3...
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    Windows 11 Pro 25H2 (26200.8246)
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    Custom build
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    AMD Ryzen 7 5700X3D
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    ASUS ROG Strix B550-F Gaming WiFi II
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    G.SKILL Flare X 32GB (2x16GB) DDR4
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    Samsung G50D IPS 27"
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    SAMSUNG 990 EVO Plus (2TB] M.2 NVME SSD
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    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
The drive is and older 2.0 drive. The newer drives work. The drive works when plugged into a USB 2.0 hub. Yeah, I'm sure that my post is 100% wrong.
 

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    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
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    Windows 11 Pro 25H2
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    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
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    Intel Core i7-10700K
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    ASRock Z490 Phantom Gaming 4/ax
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    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
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    Windows 11 Canary Channel
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    Manufacturer/Model
    PowerSpec G156
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    Intel Core i5-8400 CPU @ 2.80GHz
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Winuser said:
The drive is and older 2.0 drive. The newer drives work. The drive works when plugged into a USB 2.0 hub. Yeah, I'm sure that my post is 100% wrong.
Click to expand...
Like I said USB 3.0 is backward compatible with USB 2.0 so the external drive should work with either type of port. You probably had the same problem as I did where the USB port on the computer couldn't provide enough power for the external drive. To get around that you use a powered USB hub. Doing that allows the hub to provide the power for the drive.

BTW, I only used a powered USB 2.0 hub because that is all that I have. If it was USB 3.0, 3.1 or USB 3.2 it would have worked the same except would have been capable of faster speeds.
 

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    OS
    Windows 11 Pro 25H2 (26200.6901)
    Computer type
    Laptop
    Manufacturer/Model
    ASUS TUF Gaming A15 (2022)
    CPU
    AMD Ryzen 7 6800H with Radeon 680M GPU (486MB RAM)
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    Crucial DDR5-4800 (2400MHz) 32GB (2 x 16GB)
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    NVIDIA RTX 3060 Laptop (6GB RAM)
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    n/a
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    15.6-inch
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    1920x1080 300Hz
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    Windows 11 Pro 25H2 (26200.8246)AMD Ryzen 7 5700X3DG.SKILL Flare X 32GB (2x16GB) DDR4ASUS ROG-STRIX-RTX3060TI-08G-V2-GAMING (RTX 3...
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    ASUS Blu-ray Burner BW-16D1HT (SATA) || Western Digital Easystore 20TB USB 3.0 external hard drive used with Acronis True Image 2025 backup software || HP OfficeJet Pro 6975 Printer/Scanner
MisterEd said:
Like I said USB 3.0 is backward compatible with USB 2.0 so the external drive should work with either type of port. You probably had the same problem as I did where the USB port on the computer couldn't provide enough power for the external drive. To get around that you use a powered USB hub. Doing that allows the hub to provide the power for the drive.

BTW, I only used a powered USB 2.0 hub because that is all that I have. If it was USB 3.0, 3.1 or USB 3.2 it would have worked the same except would have been capable of faster speeds.
Click to expand...
Where does the OP say that they used a powered USB 2.0 hub? One drive and only one drive isn't working. I stand by my post that it's possible that it's because of it being an older drive. Why does the drive work on the old laptop and not the new laptop? Saying that USB 3.0 is backwards compatible is not solving the problem.
 

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    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
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    Windows 11 Pro 25H2
    Computer type
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    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
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    ASRock Z490 Phantom Gaming 4/ax
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    16GB (8GB PC4-19200 DDR4 SDRAM x2)
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    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
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    Webroot SecureAnywhere CE 26.1

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    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
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    Windows 11 Canary Channel
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    PowerSpec G156
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    Intel Core i5-8400 CPU @ 2.80GHz
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    Logitek K270
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    Logitek M185
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    Firefox, Edge and Edge Canary
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