What is Going on With Link to Windows? Why Does it Keep Duplicating My Computer?


Signing out from the Samsung portal did not change it. I do believe at this point the Link to Windows system app itself is broken and the only fix is rooting the phone or factory resetting. All the changes I have made to the app so far have not fixed it (deleting cache, data, uninstalling updates, etc.).
 

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Microsoft Windows 11 Home (v24H2)AMD Ryzen 7 3800XT - Ryzen 7 3rd Gen 8-Core 3...G.SKILL Ripjaws V Series 32GB (4 x 8GB) 288-P...MSI GeForce RTX 2070 DirectX 12 RTX 2070 ARMO...
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Microsoft Windows 11 Home (v24H2)
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PC/Desktop
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Custom Rig
CPU
AMD Ryzen 7 3800XT - Ryzen 7 3rd Gen 8-Core 3.9 GHz Soc
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MSI PERFORMANCE GAMING X470 GAMING PLUS MAX AM4 AMD X470 SATA 6Gb/s ATX AMD Motherboard
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MSI GeForce RTX 2070 DirectX 12 RTX 2070 ARMOR 8G 8GB 256-Bit GDDR6 PCI Express 3.0 x16 HDCP Ready w/ Resizable BAR @ 4GB/8GB
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Realtek High Definition Audio 6.0.9492.1 with MSI Nahimic Audio
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Sceptre E275B-QPN168+ 27" | Samsung LU28R550UQNXZA 28"
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2560x1440 @ 144Hz, 3840x2160 @ 60Hz
Hard Drives
Western Digital WD BLACK SN850 NVMe M.2 2280 500GB PCI-Express 4.0 x4 3D NAND Internal SSD
Kingston A400 2.5" 240GB SATA III 3D NAND Internal SSD
Seagate Barracuda 5" 1TB SATA III Internal HDD
TOSHIBA Canvio Ready 2TB USB 3.2 Gen 1 External HDD
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CORSAIR RMx Series RM750x CP-9020179-NA 750W ATX12V / EPS12V 80 PLUS GOLD Certified Full Modular
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Phanteks Eclipse P400 PH-EC416PTG_BK Satin Black Tempered Glass/Steel ATX Mid Tower Computer Case
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NZXT Kraken X73 360mm - RL-KRX73-01 - AIO RGB CPU Liquid Cooler
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CHERRY KC 4500 ERGO (JK-4500) Ergonomic Wired Keyboard
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Razer Cobra
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500Mbps Download, 50Mbps Upload w/ QoS
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Version v1.81.137 Chromium: 139.0.7258.158 (Official Build) (64-bit)
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Microsoft Defender
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Headphones: Philips SHP9500S
DAC: Fosi Audio DAC-Q4 Headphone Amplifier
ISP: WideOpenWest
USB Card Reader
Signing out from the Samsung portal did not change it. I do believe at this point the Link to Windows system app itself is broken and the only fix is rooting the phone or factory resetting. All the changes I have made to the app so far have not fixed it (deleting cache, data, uninstalling updates, etc.).
I have the same issue. Duplicate instances(4) of same PC name are present on the phone.
I do have the background of the phone in Phone Link however.

I tend to believe it is tied in to the MS account though, not Android.
Unique identifiers for Bluetooth connections tied to logical names result in dupes.
This will eventually be fixed.
 

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    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
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    Laptop
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    Asus X751BP
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    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
If you click on the Settings icon...

bt.jpg

... does it not give you the option to unpair?...

up.jpg
 

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    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
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    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
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If you click on the Settings icon...


... does it not give you the option to unpair?...
Many are unpaired and just stay with no option to remove anymore.
Signing out/Uninstalling does nothing as they return.
It's no big deal to me and I do not want to spend anymore time on it for now.
There is one benefit, I do not have to pair again when on my VM.
Sorry about the poor quality, it was quicker this way.

WIN_20240803_13_26_07_Pro.jpg
 

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    All Branches but StableAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Stable
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
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    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
Many are unpaired and just stay with no option to remove anymore.
Fair enough!
I can't fully test it cuz I can't get the app anymore!
 

My Computers My Computers

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    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
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    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Have you tried flushing the cache on the phone app?
 

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    Windows 11 Enterprise 25H2 26200 7462Intel XEON E5-2699 v364GB Teamgroup UD4-3600NVIDIA GeForce GTX 1080 Ti
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    Windows 11 Enterprise 25H2 26200 7462
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    Custom Build
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    Intel XEON E5-2699 v3
    Motherboard
    ASUS X99-A
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    64GB Teamgroup UD4-3600
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    NVIDIA GeForce GTX 1080 Ti
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    Integrated
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    ACER X34 Predator
    Screen Resolution
    3440 x 1440
    Hard Drives
    Crucial CT1000P 3P SSD8 1TB
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    GameMax Pro
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    Fractal Design
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    Corsair H110iGT + 6 140mm Fans
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    Corsair K4
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    G-Skill G502
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    ASUS RT-AC87U Router
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    25H2 26200.50748GB
    Operating System
    25H2 26200.5074
    Computer type
    Laptop
    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
The higher the technology, the more time people spend fecking around with devices..., and, 50% of that time is spent trying to fix sh*t that doesn't work properly!!! Gotta love it! :cool:
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Have you tried flushing the cache on the phone app?
The cache was cleared and the app was uninstalled.
The phone was rebooted afterwards.
I then switched to the Beta version of Link to Windows.

As stated in my first post , I think the BT identifiers linked to the PCs' names are tied in to the MS account as well.
So when one signs back in, all machine names remain with no way to clear them at that point.
I think this was done in order to 'easily' reconnect/re-pair.
So called 'features' in both Android & Windows look like they have been piled up one after the other without a clear plan of action or predetermined path. The almost constant updates seem to indicate a rather chaotic implementation.

See @Edwin 's accurate description of the current state of things.
 

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    All Branches but StableAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Stable
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
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    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
when you removed everything, did you go to device manager and show hidden and remove any instances of your phone as well?
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Yes & thank you.
I will let it be now.
 

My Computers My Computers

  • At a glance

    All Branches but StableAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Stable
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
I'd test this out if somebody knew how I could get my hands on the Link To Windows msix pack!
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
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    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
if im not mistaken, the Link to Windows and an android .apk package and the Windows side is the Phone Link .msix app... no?
 

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Windows 11 Pro
OS
Windows 11 Pro
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if im not mistaken, the Link to Windows and an android .apk package and the Windows side is the Phone Link .msix app... no?
Correct.
Microsoft.YourPhone_1.24072.96.0_x64__8wekyb3d8bbwe
 

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    All Branches but StableAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Stable
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB
I'd test this out if somebody knew how I could get my hands on the Link To Windows msix pack!
Check that!
I found an old one layin around...,

0007319.jpg

... I'll be back, after I feck up my whole system!!! :censored:
 

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  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
... anybody let me know what the latest version is, please...
 

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    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home

or


> set to URL
> set to RP
> Input: Phone Link - Microsoft Apps



there is also this method, if anyone reading is interested (i've never had to use this one, yet, though):
 

My Computer My Computer

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Windows 11 Pro
OS
Windows 11 Pro

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
Well, after fooling around for a bit...,
... regardless of how many times I connect and disconnect, etc., I still only have one entry...

pl.jpg

Only after I remove the device from the PC App...

0007325.jpg

... does the entry disappear from the Phone...

pl2.jpg
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
I'm not sure if I covered every scenario, but, the only other thing I would suggest is, Sign out and unlink account.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro
    OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    ASUS ROG Strix
  • At a glance

    Windows 11 Pro
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS VivoBook
  • ASUS VivoBook 'Lite' ~ Windows 11 Home
  • Like
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I'm not sure if I covered every scenario.

Thanks @Edwin for all your efforts. (y)
My scenario is a bit different and could explain the issue, but I don't know the OP's setup.

I am using the same physical machine for both Canary & Dev channels.
I go back and forth between the two OSs using Macrium images.
Each OS required a separate setup for the phone app.
It is therefore a rather unusual setup, plus I have 2 VMs for Beta and RC, the Beta using the phone app as well.
And of course, the VMs are available whether the host is Canary or Dev.
Plus VMs for Linux Arch & Linux Debian blah, blah...
 
Last edited:

My Computers My Computers

  • At a glance

    All Branches but StableAMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 232 GB DDR5Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB...
    OS
    All Branches but Stable
    Computer type
    Laptop
    Manufacturer/Model
    Acer Nitro ANV15-51
    CPU
    AMD Ryzen 7 7735HS 3200-4500 Mhz 8 cores x 2
    Motherboard
    Sportage_RBH
    Memory
    32 GB DDR5
    Graphics Card(s)
    Radeon Graphic / NVIDIA GeForce RTX 4060 8 GB GDDR6
    Sound Card
    AMD/Realtek(R) Audio
    Monitor(s) Displays
    Integrated Monitor (15.3"vis)
    Screen Resolution
    FHD 1920X1080 16:9 144Hz
    Hard Drives
    KINGSTON OM8SEP4512Q-AA 1TB
    Western Digital 256GB
    PSU
    19V DC 6.32 A 120 W
    Cooling
    Dual Fans
    Mouse
    MS Bluetooth
    Internet Speed
    Fiber 1GB Cox -us & 1GB Orange-fr
    Browser
    Edge Canary- Firefox Nightly-Chrome Dev-Chrome Dev
    Antivirus
    Windows Defender
  • At a glance

    Windows 11 BetaAMD A9-94208 GB of DDR4AMD Radeon R5
    Operating System
    Windows 11 Beta
    Computer type
    Laptop
    Manufacturer/Model
    Asus X751BP
    CPU
    AMD A9-9420
    Memory
    8 GB of DDR4
    Graphics card(s)
    AMD Radeon R5
    Screen Resolution
    1600x900
    Hard Drives
    Seagate 1 TB

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