what is this next to my Video card in Device manager? and why do i have 2

Reeses said:

I need your help
It doesn't matter what game I play, No more than 4–10 minutes and the computer shuts down

I don't understand the V2 Log Collector I went to the link it shows how to do a restore point and that I know

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Ben Myers said:

If "shuts down" means that the screen goes blank while the computer is running, this can be caused by low virtual memory. Open a command prompt, type or paste
"wevtutil qe System /count:1 /rd:true /format:text /q:"Event[System[(EventID=2004)]]"
into it and press "Enter". If the system recently ran short of virtual memory, you should see the date and time of the last occurrence and the three applications using the most memory at the time.

Ben

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Reeses said:

I don't understand the V2 Log Collector

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Helmut said:

Max temperatures in °C with 90+% load of GPU, and CPU.

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zbook said:

The V2 log collector is a script that collects files.
It ran earlier in the thread and once the latest V2 is posted its collected files can be scanned

Click to expand...

Ben Myers said:

If "shuts down" means that the screen goes blank while the computer is running, this can be caused by low virtual memory. Open a command prompt, type or paste
"wevtutil qe System /count:1 /rd:true /format:text /q:"Event[System[(EventID=2004)]]"
into it and press "Enter". If the system recently ran short of virtual memory, you should see the date and time of the last occurrence and the three applications using the most memory at the time.

Ben

Click to expand...

Marcus Vinicus said:

@Reeses

You've probably done this already, but have you tried using either Display Driver Uninstaller (DDU) or the AMD Cleanup Utiliy from safe mode to wipe out all the old AMD GPU drivers/software and then reinstall the correct ones for the RX 7900 XTX?

I do think the best way forward is for you follow the instructions from @zbook so he can hopefully find what is causing the issues.

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Reeses said:

View attachment 156066

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Reeses said:

dont know how to install The V2 log collector

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Ben Myers said:

Try it without the quotes.

wevtutil qe System /count:1 /rd:true /format:text /q:"Event[System[(EventID=2004)]]

Ben

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zbook said:

Please run the V2 log collector as you did in post #18 > post a new share link into the newest post

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zbook said:

The logs reported multiple new unexpected shutdowns and restarts.



1) Run gather_additional_dump_files > post a share link

https://www.tenforums.com/attachments/bsod-crashes-debugging/358470d1643456903-batch-files-use-bsod-debugging-gather_additional_dump_files.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

Batch files for use in BSOD debugging - Windows 10 Help Forums

Information This thread is for use by the BSOD team to store batch files that can be used to collect additional data, fix settings or anything else that is useful in debugging BSOD problems in Windows 10. The way I see it working is the first

www.tenforums.com

2) Run administrative PS: > post share links

wevtutil epl System "$env:USERPROFILE\Desktop\application.evtx" /ow:true

wevtutil epl System "$env:USERPROFILE\Desktop\system.evtx" /ow:true




3) Reinstall:

amdfendr AMD Crash Defender Driver c:\windows\system32\drivers\amdfendr.sys

Code:

Event[12765]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-12-07T23:04:52.0850000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Colorado
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[12754]
  Log Name: System
  Source: EventLog
  Date: 2025-12-07T23:05:06.8200000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Colorado
  Description:
The previous system shutdown at 10:28:08 PM on ?12/?7/?2025 was unexpected.

Code:

Event[12266]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-12-07T14:42:53.0550000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Colorado
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[12255]
  Log Name: System
  Source: EventLog
  Date: 2025-12-07T14:43:07.7250000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Colorado
  Description:
The previous system shutdown at 2:30:12 PM on ?12/?7/?2025 was unexpected.

Code:

Event[12037]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-12-07T12:27:27.6130000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Colorado
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[12026]
  Log Name: System
  Source: EventLog
  Date: 2025-12-07T12:27:42.1190000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Colorado
  Description:
The previous system shutdown at 12:06:59 PM on ?12/?7/?2025 was unexpected.

Code:

Event[11934]
  Log Name: System
  Source: Microsoft-Windows-Kernel-Power
  Date: 2025-12-07T12:06:45.2270000Z
  Event ID: 41
  Task: N/A
  Level: Critical
  Opcode: Info
  Keyword: N/A
  User: S-1-5-18
  User Name: NT AUTHORITY\SYSTEM
  Computer: Colorado
  Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

Code:

Event[11923]
  Log Name: System
  Source: EventLog
  Date: 2025-12-07T12:06:59.7400000Z
  Event ID: 6008
  Task: None
  Level: Error
  Opcode: N/A
  Keyword: Classic,
  User: N/A
  User Name: N/A
  Computer: Colorado
  Description:
The previous system shutdown at 11:34:27 AM on ?12/?7/?2025 was unexpected.

Click to expand...