rebadurchee
Member
Suddenly I cannot print from my PC to my older Canon 530/560 on USB. I checked all the cables, tried to delete doc from the queue (didn't delete), checked Windows Update. No go.
Finally I removed the printer. When I tried to add a new printer the page hangs. The "Add Device" bar goes from dark blue to light blue and nothing else happens, except on occasion I get the whirling circle. Then I close the Settings window. There is a separate driver for the scanner function which still works and which I did not uninstall.
I rebooted, I unplugged and replugged in the printer (both cables). Nothing works. MS help pages are no help, with numerous people reporting the same problem.
Any suggestions? Thanks!
Finally I removed the printer. When I tried to add a new printer the page hangs. The "Add Device" bar goes from dark blue to light blue and nothing else happens, except on occasion I get the whirling circle. Then I close the Settings window. There is a separate driver for the scanner function which still works and which I did not uninstall.
I rebooted, I unplugged and replugged in the printer (both cables). Nothing works. MS help pages are no help, with numerous people reporting the same problem.
Any suggestions? Thanks!
My Computer
System One
-
- OS
- Windows 11 Build 26100.8754
- Computer type
- PC/Desktop
- Manufacturer/Model
- Custom
- CPU
- Intel i7 9700K
- Motherboard
- MSI Z390-A PRO
- Memory
- DDR4 32 GB
- Graphics Card(s)
- NVIDIA GeForce GTX 1660
- Sound Card
- system
- Monitor(s) Displays
- NEC 2430, Acer 20"
- Screen Resolution
- 1920 x 1200
- Hard Drives
- Samsung 970EVO 1TB, Samsung 850EVO 250GB, WD6TB, SEA 4TB
- PSU
- Seasonic 850
- Keyboard
- Microsoft Ergonomic
- Mouse
- Logitech M705
- Internet Speed
- 500 Mbit
- Browser
- Vivaldi
- Antivirus
- Bit Defender, Malware Bytes




