Windows 10 BSOD and Windows 11 Install failure


Kashegan

Well-known member
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OS
Windows 11
Over the last 10 days my Windows 10 installation suffered several BSOD. After similar failures trying to start a clean install (all froze or crashed quite quickly) I tried a Windows 11 install. Two attempts have now failed with a stop code error of 0xOOOO21a. What I have read suggests driver corruption or similar, but if there is no complete installation I can't see what the issue may be. Any help, please?

  • OS Windows 10 pro Computer type PC/Desktop Manufacturer/Model ASUS CPU Intel i7 3.2MHz Motherboard Gigabyte Technology Co. Ltd. B360M DS3H (U3E1) Memory 24Gb Graphics Card(s) NVIDIA GeForce GTX 1060 6GB Sound Card Sound Blaster Audigy Fx Monitor(s) Displays BenQ GC2870 Screen Resolution 1920x1080@60Hz Hard Drives 447GB KINGSTON SA1000M8480G
    1863GB Seagate ST2000DX002-2DV164 Cooling Water Antivirus Norton 360
 

My Computer My Computer

At a glance

Windows 11Intel i7 3.2MHz24GbNVIDIA GeForce GTX 1060 6GB
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
ASUS
CPU
Intel i7 3.2MHz
Motherboard
Gigabyte Technology Co. Ltd. B360M DS3H (U3E1)
Memory
24Gb
Graphics Card(s)
NVIDIA GeForce GTX 1060 6GB
Sound Card
Sound Blaster Audigy Fx
Monitor(s) Displays
BenQ GC2870
Screen Resolution
1920x1080@60Hz
Hard Drives
447GB KINGSTON SA1000M8480G
1863GB Seagate ST2000DX002-2DV164
Cooling
Water
Antivirus
Norton 360
I think you might need to be on BSOD thread :-) Have you run any hardware testing programmes?
 

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
That error usually indicates corrupt system file(s). You say you attempted clean install but was unsuccessful. Did the clean install give you an error? Just a question. I want to be sure you mean an actual clean install and not an inplace upgrade. A clean install is when you remove all partitions on the drive and clean install windows on unallocated space. Is that what you have tried.???
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8655i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8655
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8457AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I'll just add that clean installing can sometimes be tricky due to lack of drivers initially but if you can get as far as the desktop and start doing windows updates. What I find helps with a clean install sometimes, is to erase the drive first. And I then reformat it and then erase the MBR GPT and reformat it again. (I use parted magic via usb to do that). It is then like a brand new drive that has never had anything on it, and no little gremlins left in the mbr structure. Assuming you have all personal files backed up first and can reinstall them again later!

I'm also querying clean install like Glasskuter - you mean you have Windows 11 burned to a usb stick to install that way? On one of my laptops it really hates a clean install of Windows 11 and I actually have to clean install Windows 10 first, let it all update and then let it upgrade to Windows 11. Maybe partly drivers and maybe partly something else!

If it was blue screening on Windows 10 then that doesn't mean Windows 10 is the issue. Either the system had corrupted files (as mentioned above) or possibly some hardware failure.
 

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2Core i5-1035G132gb
    OS
    Windows 11 Home 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion 14-ce3606sa
    CPU
    Core i5-1035G1
    Memory
    32gb
    Hard Drives
    Samsung 870 evo sata ssd
    Cooling
    Could be better
    Internet Speed
    50 mbps Starlink
    Browser
    Firefox
    Other Info
    Originally came installed with a 500gb H10 Optane ssd
  • At a glance

    Windows 11 HomeIntel Core i5-1035G116gb
    Operating System
    Windows 11 Home
    Computer type
    Laptop
    Manufacturer/Model
    HP Pavilion ce3606sa
    CPU
    Intel Core i5-1035G1
    Memory
    16gb
    Hard Drives
    Hynix Gold P31 2TB
    Internet Speed
    200mbps Starlink
    Browser
    Firefox
    Antivirus
    Defender
It was a clean install, using the installation produced by the Windows media creation tool. I deleted the existing partition and made a new one, then installed to the new partition. The initial installation was onto a 1TB SSD, after several BSoD I installed onto a 500GB HDD and managed to get to the desktop. I had 'thought' I'd fixed the problem with the change to the HDD but woke up this morning to another BSoD. Since it apparently isn't a disc error, is this a hardware issue (Motherboard?)
 

My Computer My Computer

At a glance

Windows 11Intel i7 3.2MHz24GbNVIDIA GeForce GTX 1060 6GB
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
ASUS
CPU
Intel i7 3.2MHz
Motherboard
Gigabyte Technology Co. Ltd. B360M DS3H (U3E1)
Memory
24Gb
Graphics Card(s)
NVIDIA GeForce GTX 1060 6GB
Sound Card
Sound Blaster Audigy Fx
Monitor(s) Displays
BenQ GC2870
Screen Resolution
1920x1080@60Hz
Hard Drives
447GB KINGSTON SA1000M8480G
1863GB Seagate ST2000DX002-2DV164
Cooling
Water
Antivirus
Norton 360
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