Windows 11 after long sleep need to reactivate

diamondgifff · Jan 16, 2022

When Windows 11 goes into sleep mode and wakes up
It always prompts to reactivate, so I have to click on Troubleshoot.
every time to get it back to activate status, is there any way to solve this problem? .Thanks in advance

Sorry for my bad english

My Laptop specs

Dell Vostro 3580
Cpu : Intel core i7-8565U
Motherboard : dell Inc.094k6k (U3E1)
Gpu : Intel(R) UHD Graphics 620
Ram : 16GB DDR4
500 GB PCIe/NVMe WD Blue

glasskuter · Jan 17, 2022

Please answer a couple of questions. Do you login to Windows with a Microsoft account or a local account? If it's a MS account look in settings-accounts. Under your user name is there a flag that says you need to verify your MS account. Also In settings-accounts-signin options-under "When you've been away when should Windows require you to sign in again" what is the setting there?

diamondgifff · Jan 17, 2022

glasskuter said:
Please answer a couple of questions. Do you login to Windows with a Microsoft account or a local account? If it's a MS account look in settings-accounts. Under your user name is there a flag that says you need to verify your MS account. Also In settings-accounts-signin options-under "When you've been away when should Windows require you to sign in again" what is the setting there?

No, I never login windows with Microsoft account.
I installed and used Windows with a Built-in Administrator Account.
I've never set a password to access Windows because I'm use alone.
and other usage settings you ask I also never set
When using it on Windows 10 I never had this problem. Thank you for your interest and advice.

NavyLCDR · Jan 17, 2022

Why don't you create a local account for yourself instead of using the built-in administrator account?

zbook · Jan 17, 2022

Please run

a) the V2 log collector and upload results into this thread:

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

b) https://github.com/Superfly-Inc/Win...nload/1.0.6101/Activation.Diagnostic.Tool.zip

c) https://github.com/Superfly-Inc/Windows-Diagnostic-Tool/releases/download/1.0.6101/LicensingDiag.ps1

For share links please use one drive, drop box, or google drive.

diamondgifff · Jan 17, 2022

zbook said:
Please run

a) the V2 log collector and upload results into this thread:

BSOD - Posting Instructions

BSOD - Posting Instructions This will show you how to help provide needed information about your system and dump files. It will not contain any personal or sensitive information about you or your data. To get better help with your Windows BSOD issue, please read these instructions and follow...

www.elevenforum.com

b) https://github.com/Superfly-Inc/Win...nload/1.0.6101/Activation.Diagnostic.Tool.zip

c) https://github.com/Superfly-Inc/Windows-Diagnostic-Tool/releases/download/1.0.6101/LicensingDiag.ps1

For share links please use one drive, drop box, or google drive.

Thank you very much,

1.I chose a) the V2 log collector and upload results into this thread:

What Text data do you want from the image? I will upload it separately.Because I think it's all just the machine information that shouldn't be related to this problem.

The results are as follows.

2.b) https://github.com/Superfly-Inc/Win...nload/1.0.6101/Activation.Diagnostic.Tool.zip

The results are as follows.

3.As for item C, I just downloaded the file. LicensingDiag.ps1 from the link you provided but i don't know how to do

zbook · Jan 17, 2022

Please run V2 so that the logs can be scanned for errors / problems.
It works when there are no bsod.

For the links: download > right click > show in folder > run with Powershell

diamondgifff · Jan 17, 2022

zbook said:
Please run V2 so that the logs can be scanned for errors / problems.
It works when there are no bsod.

For the links: download > right click > show in folder > run with Powershell

I run the file log-collector V2 It will be scanned with CMD & Power shell.Finally I will get the zip file and when I extract it it will.
Text file as in the picture, which from what I've looked at all, it's just system information.Which Text files would you like out of all these options?
I don't know if I did what you suggested right. but i made it like this

zbook · Jan 17, 2022

Please allow the software to collect all files.
Then they can be scanned for problems.
At the conclusion of the troubleshooting you can delete the V2 post or share links.

diamondgifff · Jan 17, 2022

zbook said:
Please allow the software to collect all files.
Then they can be scanned for problems.
At the conclusion of the troubleshooting you can delete the V2 post or share links.

Upload file

zbook · Jan 17, 2022

Please make the link available without sign on.

(I've got to head to bed (3:22 AM) and will catch up later today.)

diamondgifff · Jan 17, 2022

zbook said:
Please make the link available without sign on.

(I've got to head to bed (3:22 AM) and will catch up later today.)

Sorry, I'm not really good at Google drive, I only use mediafire.
Hope you can download it.

DELLVOSTRO3580-(2022-01-17_13-54-29)

MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

www.mediafire.com

zbook · Jan 17, 2022

Indicate any of these installed or recently uninstall non-Microsoft software:
antivirus
firewall
drive encryption

If any of the above are installed please uninstall then reboot and run V2 to post new results.

Please run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/346094d1631611972-post-problem-reports-here-batch-files-use-bsod-debugging-collect_logs_from_event_viewer-2021-09-14.bat

If possible run: (currently requires Ten Forums logon)

Tuneup_plus_log.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.

Get_Powercfg_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.

diamondgifff · Jan 17, 2022

zbook said:
Indicate any of these installed or recently uninstall non-Microsoft software:
antivirus
firewall
drive encryption

If any of the above are installed please uninstall then reboot and run V2 to post new results.

Please run:

https://www.tenforums.com/attachments/bsod-crashes-debugging/346094d1631611972-post-problem-reports-here-batch-files-use-bsod-debugging-collect_logs_from_event_viewer-2021-09-14.bat

If possible run: (currently requires Ten Forums logon)

Tuneup_plus_log.bat ─ Click here to go to the BSOD batch repository to download and run this batch file.

Get_Powercfg_info.bat - Click here to go to the BSOD batch repository to download and run this batch file.

Tuneup_plus_log & Get_Powercfg_info -- Log Files

Log Files

MediaFire is a simple to use free service that lets you put all your photos, documents, music, and video in a single place so you can access them anywhere and share them everywhere.

www.mediafire.com

zbook · Jan 17, 2022

Please use files other than rar:

Code:

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When available please:
a) report the method used to uninstall the non-Microsoft antivirus
b) upload V2 directly into this thread
c) post one drive, drop box, or google drive share links for tuneup plus, powercfg, and the event log script results

torchwood · Jan 17, 2022

Your screenshot #6 2B,
not really surprised it failed activation the Year date is really weird
please check your system time

Superfly · Jan 17, 2022

diamondgifff said:
Thank you very much,

1.I chose a) the V2 log collector and upload results into this thread:

What Text data do you want from the image? I will upload it separately.Because I think it's all just the machine information that shouldn't be related to this problem.

The results are as follows.
View attachment 18943

2.b) https://github.com/Superfly-Inc/Win...nload/1.0.6101/Activation.Diagnostic.Tool.zip

The results are as follows.
View attachment 18944

3.As for item C, I just downloaded the file. LicensingDiag.ps1 from the link you provided but i don't know how to do

Weird installation date?? Use the .ps1 script instead... I have not worked on the .exe since.. let me guess... 2015? LOL

Run the diagnostic in un-activated mode - you should really not be using built-in Admin... big security risk.

BTW - that is not an error- normal for a digital licence.

diamondgifff · Jan 18, 2022

Thanks everyone providing advice and assistance
But I just noticed that After I updated Windows the other day.
Until now, this symptom has disappeared. But I'm still not sure.
Because when there is a notebook symptom, I have to sleep for many hours until it comes up to Activate again.
And I think if it still doesn't go away You may have to reinstall Windows.
So I asked for time to test. and will update the information later.