Solved Computer will not boot normally to Windows 11 after RAM Upgrade

jessewilliams56 · Oct 16, 2021

BunnyJ said:
So you now get past the BIOS and into Windows?

@BunnyJ, no sadly. The black clip on the motherboard has come loose. I don't have the piece nor do I know how to fix this.

clam1952 · Oct 16, 2021

A photo of the clip and where it goes might help with a suggestion?

BunnyJ · Oct 16, 2021

jessewilliams56 said:
The reason for the power switch not getting a good connection is because one of the black clips has come loose and I am having an issue putting it back on. So now I am back to square one. What can be done to fix this? It's on the motherboard.

PC shop?

BunnyJ · Oct 16, 2021

jessewilliams56 said:
@BunnyJ, no sadly. The black clip on the motherboard has come loose. I don't have the piece nor do I know how to fix this.

Ok then.. you may need to take it to a PC shop. That or find someone who's good at repairing laptops/notebooks. If you don't have the part it's going to be hard to move on from here.

BunnyJ · Oct 16, 2021

clam1952 said:
A photo of the clip and where it goes might help with a suggestion?

A pic might help us help him.

bobkn · Oct 16, 2021

I wonder what sort of "clip" it is.

I'm not very familiar with laptops. Some connections I've seen were done with small ribbon cables. The end of the ribbon cable is just pushed into a mount, part of which flips down to clamp the cable. If something like this has come loose, no repair would be needed: just flip up the clamp, insert the cable, and flip it down again.

If it's not something like that, I imagine that the usual "repair" would be replacing the motherboard.

Best of luck.

iko22 · Oct 16, 2021

jessewilliams56 said:
The reason for the power switch not getting a good connection is because one of the black clips has come loose and I am having an issue putting it back on. So now I am back to square one. What can be done to fix this? It's on the motherboard.

Either replace motherboard or do some soldering.

Hazel123 · Oct 16, 2021

Is the clip plastic or metal? I did something like this once after disassembling anreassembling a laptop - found a small bit of plastic had snapped off from somewhere. Wasn’t till I put it together I could see where it was from - under the mousepad - so left click sagged a bit but still worked lol. In that case I just put up with it. But it was probably fixable.

You’ll need to take the back off again to see exactly what needs supporting from behind the power button. It might not need soldering if it’s a tiny plastic clip.
It’s a total pain when something like this happens. I once spent ages replacing a few things to get a perfect working laptop - then the screen died.

A professional could probably fix it but that would cost and you were planning on selling so probably would eat into any profit quite a lot.

Here’s a power button board from this machine (or similar model). Looking at it, you might just have a loose connection.

If the button is anything like the one on the 13”, it’s tiny and thin.

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jessewilliams56 · Oct 16, 2021

Sorry for the late reply. I fixed the connection by taping the power switch wire down. Hopefully, it will stay connected. I have booted it up twice with no issue.

BunnyJ · Oct 16, 2021

jessewilliams56 said:
Sorry for the late reply. I fixed the connection by taping the power switch wire down. Hopefully, it will stay connected. I have booted it up twice with no issue.

Are you going to sell it that way?

jessewilliams56 · Oct 16, 2021

BunnyJ said:
Are you going to sell it that way?

My brother in law's mother is the one who is buying it. She has already paid me $50 on it. Should I just sell it to her for $50 or keep my offer for it for $150?

jessewilliams56 · Oct 16, 2021

Edit: We are a close family. So I don't think it's going to be a bother.

Hazel123 · Oct 16, 2021

Glad you got it fixed.

jessewilliams56 · Oct 16, 2021

Thanks everyone for all your help! I truly appreciate the pointers and feedback as well as the tremendous help. I am going to keep the computer for a few days to make sure the tape doesn't come undone by powering the computer up and down each day and then once I feel it is ready, I will gladly give/sell the computer to Susan. I will now mark this thread as solved. Y'all have a great evening!

flashh4 · Oct 16, 2021

I fixed one similar to this with a drop of super glue, it still is working today !!
Chuck

Winuser · Oct 17, 2021

jessewilliams56 said:
My brother in law's mother is the one who is buying it. She has already paid me $50 on it. Should I just sell it to her for $50 or keep my offer for it for $150?

Tell her the truth about the laptop and let her decide. I don't see taping the wire as a permanent fix.

BunnyJ · Oct 17, 2021

Winuser said:
Tell her the truth about the laptop and let her decide. I don't see taping the wire as a permanent fix.

Hey.. when the new owner sees the tape I hope they take the time to ask some questions about that. I would hate to see it break again and the new owner having to take it to a shop. I honestly suspect more is wrong with the notebook.

jessewilliams56 · Oct 17, 2021

BunnyJ said:
Hey.. when the new owner sees the tape I hope they take the time to ask some questions about that. I would hate to see it break again and the new owner having to take it to a shop. I honestly suspect more is wrong with the notebook.

I asked my sister as she is Susan's daughter in law and she said it shouldn't be an issue. There is nothing wrong with the computer other than it can't run Windows 11. It's too slow to run it which means it's incompatible. I have tested it all day, and the computer hasn't stopped working as I have left it on all day.

jessewilliams56 · Oct 17, 2021

She will never see the tape as it is inside the computer. She is thankful to get a computer. There is nothing else wrong with this computer. But I will be putting Windows 10 back on it.