Solved Windows 11 audio issue


My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)
What is strange is Windows will not uninstall device drivers by itself, so it's good idea to view the error code of the driver when it's not working.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
What is strange is Windows will not uninstall device drivers by itself, so it's good idea to view the error code of the driver when it's not working.

True, but it's not clear when it will show it again. It must be some sort of software conflict. Because I'm sure it's not from hardware because I did not have this problem on Windows 10 or any other Linux distros I had on this laptop (Mint or Ubuntu)

Could it be because the audio driver I install is NOT for Windows 11 but for Windows 10?

Has there been new modifications?

What is stranger is that this problem emerged a few days ago. At a time when LITERALLY NOTHING unusual happened to the laptop.

Only Windows updates.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)
Windows 11 backwards compatible with Windows 10 drivers.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
Hi,
Just installed on my x299 system
This is an old version but still for win-10 and it seems to have installed better than on my z490 system did
Icon in action center

You should be getting your driver from computer manufactures website.
I'll shut down and restart a few times to see if it disappears and let you know if it does.
1635868561947.png
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
This ^^^
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
Hi,
Just installed on my x299 system
This is an old version but still for win-10 and it seems to have installed better than on my z490 system did
Icon in action center

You should be getting your driver from computer manufactures website.
I'll shut down and restart a few times to see if it disappears and let you know if it does.
View attachment 12295

Thank you for putting in the effort. I mean it.

But Lenovo doesn't seem to provide the proper driver for Windows 11.
laptops and netbooks :: ideapad l series laptop :: l340 15iwl :: 81lg :: 81lg00qbak :: pf1d76dmcontentdetail - Lenovo Support DE

And I downloaded something from its website today but that didn't work either.

I tried driver downloaders like Easy Driver and Driver Talent and many others.

None could fix it.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)
Hi,
Looks like you got to the correct realtek download page
See if referring to win-10 realtek install instructions help

 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
Windows 11 backwards compatible with Windows 10 drivers.
You're over generalizing! This is not ALWAYS the case. I have both Win10 and Win11 on my desktop and the Win11 network driver from the motherboard site does NOT install in Windows 10. I have tried it several times.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom built
    CPU
    Ryzen 5600X
    Motherboard
    ASRock Steel Legend
    Memory
    16GB
    Graphics Card(s)
    EVGA GT 710
    Sound Card
    None
    Monitor(s) Displays
    23",24", 19" - flat panels
    Screen Resolution
    1920x1200
    Hard Drives
    None - only M.2 SATA and NVMe drives
    PSU
    750W
    Case
    Antec
    Cooling
    stock Wraith cooler
    Keyboard
    Corsair gaming
    Mouse
    Logitech M720
    Internet Speed
    1Gb
x299 system

Hi,
Looks like you got to the correct realtek download page
See if referring to win-10 realtek install instructions help


What can be the reason behind the driver auto-uninstalling itself?

Because it's working now.

Should I uninstall it?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)
You're over generalizing! This is not ALWAYS the case. I have both Win10 and Win11 on my desktop and the Win11 network driver from the motherboard site does NOT install in Windows 10. I have tried it several times.

And that shows its incompatibility by uninstalling itself automatically?

Has anyone ever encountered a similar problem?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)
Hi,
Likely getting blocked
Got to love drivers from asus they often have a couple setup.exe files just to confuse people lol

In x299 case it was the smaller .exe file that worked
The larger didn't do much at all it opened a command prompt windows briefly

1635870116207.png
 

My Computer

System One

  • OS
    Win-7-10-11Pro's
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer 17" Nitro 7840sn/ 2x16gb 5600c40/ 4060/ stock 1tb-os/ 4tb sn850x
    CPU
    10900k & 9940x & 5930k
    Motherboard
    z490-Apex & x299-Apex & x99-Sabertooth
    Memory
    Trident-Z Royal 4000c16 2x16gb & Trident-Z 3600c16 4x8gb & 3200c14 4x8gb
    Graphics Card(s)
    Titan Xp & 1080ti FTW3 & evga 980ti gaming
    Sound Card
    Onboard Realtek x3
    Monitor(s) Displays
    1-AOC G2460PG 24"G-Sync 144Hz/ 2nd 1-ASUS VG248QE 24"/ 3rd LG 43" series
    Screen Resolution
    1920-1080 not sure what the t.v is besides 43" class scales from 1920-1080 perfectly
    Hard Drives
    2-WD-sn850x 4tb/ 970evo+500gb/ 980 pro 2tb.
    PSU
    1000p2 & 1200p2 & 850p2
    Case
    D450 x2 & 1 Test bench in cherry Entertainment center
    Cooling
    Custom water loops x3 with 2x mora 360mm rads only 980ti gaming air cooled
    Keyboard
    G710+x3
    Mouse
    Redragon x3
    Internet Speed
    xfinity gigabyte
    Browser
    Firefox
    Antivirus
    mbam pro
And that shows its incompatibility by uninstalling itself automatically?

Has anyone ever encountered a similar problem?
I did encounter an issue early on when testing 11 but now I don't have any issues with the audio.
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
One question.. do you have this folder?
C:\Program Files\Realtek\Audio\HDA
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
Hi,
Likely getting blocked
Got to love drivers from asus they often have a couple setup.exe files just to confuse people lol

In x299 case it was the smaller .exe file that worked
The larger didn't do much at all it opened a command prompt windows briefly

View attachment 12298

The command prompt briefly opens the second time I install the driver after the restart.

This driver is directly from Asus website?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)
Pin the RtkNGUI64 to the taskbar and click on it to restart the driver, I had to do that to get around my issues.
 

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)

My Computer

System One

  • OS
    Windows 11 Home(Beta) - 23H2 - 22635.3350
    Computer type
    PC/Desktop
    Manufacturer/Model
    Banana Junior 5600- G Series
    CPU
    AMD Ryzen 5 5600G
    Motherboard
    Asus ROG Strix B550-F
    Memory
    G.SKILL Ripjaws V Series 64GB 4x16
    Graphics Card(s)
    NVIDIA GeForce GTX TITAN X
    Monitor(s) Displays
    Viotek 32", 28" ASUS VP28U
    Screen Resolution
    1080p
    Hard Drives
    Primary SAMSUNG 970 EVO Plus
    PSU
    EVGA BQ 700w 80+ Bronze
    Case
    Zalman i3 NEO
    Cooling
    ARCTIC Freezer 7 X
    Keyboard
    Corsair
    Mouse
    Amazon Generic with Cord
    Internet Speed
    Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
    Browser
    Firefox and Edge
    Antivirus
    MS - Defender
    Other Info
    Speakers: Klipsch ProMedia 2.1
Pin the RtkNGUI64 to the taskbar and click on it to restart the driver, I had to do that to get around my issues.

Should it do anything visible to me?

Does nothing in particular upon double-clicking.

Doesn't seem to open.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo IdeaPad L340
    CPU
    Intel Core i7
    Memory
    8GB DDR4 | 256GB SSD + 1TB HDD
    Graphics Card(s)
    NVIDIA GeForce GTX 1650 (4GB GDDR5)

Latest Support Threads

Back
Top Bottom