Windows 11 issue?


Local time
10:53 AM
Posts
47
Location
Canada
OS
Windows 11
My computer randomly restarts for no apparent reason.

Also, my screen occasionally flickers on and off.

I don't know why but the flickering stops when I run a defender virus scan?

These things never happened with windows 10.

Are these windows 11 problems?
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
Mine did that this morning also. Is yours a supported device? This Win 11 is running on an unsupported device. I never had the problem with Win 10 either.
 

My Computer

System One

  • OS
    Windows 11/Linux Mint
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 960
    CPU
    Intel Core 2 Duo CPU E8400 @ 3.00 GHz x 2
    Memory
    8 GB
    Graphics Card(s)
    Intel 4 Series Chipset Integrated Graphics Controller
    Monitor(s) Displays
    HP x22LED
    Hard Drives
    Crucial 250 GB SSD, HD 1Tb
Mine did that this morning also. Is yours a supported device? This Win 11 is running on an unsupported device. I never had the problem with Win 10 either.
My device is supported.
 
Last edited:

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
my computer randomly restarts for no apparent reason.

never happened with windows 10.

is this a windows 11 problem?
Have you checked in Device Manger to see if there is a problem with any drivers?
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
Have you checked in Device Manger to see if there is a problem with any drivers?
Yes, of course. There are no driver issues.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
Can you post a screen of the reliability history?
 

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
My computer randomly restarts for no apparent reason.

Also, my screen occasionally flickers on and off.

I don't know why but the flickering stops when I run a defender virus scan?

These things never happened with windows 10.

Are these windows 11 problems?
1638824466341.png
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
check your video driver, if it is integrated, it might need re-installing
 

My Computer

System One

  • OS
    Win11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus Home built
    CPU
    i9-13900
    Motherboard
    ASUS Strix Z90-H
    Memory
    64 GB
    Graphics Card(s)
    Nvidia RTX 2080-ti
    Monitor(s) Displays
    Sony 55"
    Hard Drives
    SSD
    PSU
    850 watt EVGA
    Case
    Cooler Master Haf 932
    Keyboard
    MS
    Mouse
    MS
    Internet Speed
    100/100
    Antivirus
    Norton 360
Do you have more than Windows Defender virus protection running at the same time ?
Chuck
 

My Computer

System One

  • OS
    Windows11 23H2 (OS Build 22631.2428)
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP HP ENVY TE01
    CPU
    2.90 gigahertz Intel Core i7-10700
    Motherboard
    Board: HP 8767 A (SMVB)
    Memory
    16214 Megabytes Usable Installed Memor
    Hard Drives
    1511.52 Gigabytes Usable Hard Drive Capacity
    1418.15 Gigabytes Hard Drive Free Space
    Keyboard
    Logitech wireless
    Mouse
    M 185 wireless
    Internet Speed
    12 ms Jitter 8 ms Download 10.5 Mbps Upload 1.7
    Browser
    Edge & FF
    Antivirus
    Windows Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    Stigg's Build
    CPU
    Intel Core i9-10900X
    Motherboard
    GIGABYTE X299X DESIGNARE 10G
    Memory
    Corsair 64 GB (4 x 16 GB) CMW64GX4M4C3000C15 Vengeance RGB Pro 3000Mhz DDR4
    Graphics Card(s)
    GIGABYTE GeForce GTX 1660 Super Mini ITX 6 GB OC
    Sound Card
    Realtek ALC1220
    Monitor(s) Displays
    Samsung 27" FHD LED FreeSync Gaming Monitor (LS27F350FHEXXY)
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung 970 Pro Series 1TB M.2 2280 NVMe SSD
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    Western Digital Red Pro WD8003FFBX-68B9AN0 8 TB, 7200 RPM, SATA-III
    PSU
    Corsair HX1200 1200W 80 Plus Platinum
    Case
    Fractal Design Define 7 Black Solid Case
    Cooling
    Noctua NH-D15 Chromax Black
    Keyboard
    Razer Ornata V2
    Mouse
    Razer DeathAdder Essential
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    Logitech BRIO 4k Ultra HD USB-C Webcam
  • Operating System
    Windows 10 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS ROG Zephyrus M GM501GS
    CPU
    Core i7-8750H
    Motherboard
    Zephyrus M GM501GS
    Memory
    SK Hynix 32 GB (2 x 16 GB) HMA82GS6CJR8N-VK 16 GB DDR4-2666 DDR4 SDRAM
    Graphics card(s)
    NVIDIA GeForce GTX 1070
    Sound Card
    Realtek ALC294
    Monitor(s) Displays
    AU Optronics B156HAN07.1 [15.6" LCD]
    Screen Resolution
    1920 x 1080
    Hard Drives
    Samsung MZVKW512HMJP-00000 512 GB, PCI-E 3.0 x4
    Samsung SSD 860 QVO 4TB 4 TB, SATA-III
    PSU
    N/A
    Case
    N/A
    Cooling
    N/A
    Mouse
    Razer DeathAdder Essential
    Keyboard
    PC/AT Enhanced PS2 Keyboard (101/102-Key)
    Internet Speed
    FTTN 100Mbps / 40Mbps
    Browser
    Mozilla Firefox
    Antivirus
    N/A
    Other Info
    USB2.0 HD UVC Webcam

My Computer

System One

  • OS
    11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom
    CPU
    10700k@5.2
    Motherboard
    Gigabyte Gaming X Z490
    Memory
    Viper Steelseries 32gb@ 3600mhz
    Graphics Card(s)
    Gigabyte 2070 Super 8GB, +200 core + 600 memory
    Monitor(s) Displays
    ASUS 4k HDR, Two 1080p Benq and Samsung
    Screen Resolution
    3840x2160/2560x1440/1920x1080
    Hard Drives
    Adata XPG SX8200 PRO 1tb
    Samsung EVO 870 500GB
    PSU
    Corsair RX 650
    Case
    NZXT h510
    Cooling
    CM HYPER 212 RGB
    Keyboard
    Razer Ornata Chroma
    Mouse
    Steelseries Rival 710

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
Does the Taskbar briefly disappear when it flickers?
No. It just flickers to blackness for between 5 and 10 in random intervals of 30 second to 5 minutes.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
check your video driver, if it is integrated, it might need re-installing
Graphic driver seems to be ok as it never happened with windows 10.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
Graphic driver seems to be ok as it never happened with windows 10.
To me it does sound like a problem with the driver for the video card. I would check the Acer site or the manufacturer of the video card and see if they have an updated driver.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    Samsung SAM0A87 Samsung SAM0D32
    Screen Resolution
    1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
To me it does sound like a problem with the driver for the video card. I would check the Acer site or the manufacturer of the video card and see if they have an updated driver.
Updated firmware and graphics, wireless, and bluetooth drivers.

We'll see if the issue persists.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
Updated firmware and graphics, wireless, and bluetooth drivers.

We'll see if the issue persists.
It just restarted again on its own. So, that problem not solved.
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB
My computer randomly restarts for no apparent reason.

I just updated firmware and video, wireless, and blutooth drivers. And five minutes later it restarted again.

Is it a firmware problem or windows 11 issue?
 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acer
    CPU
    Intel® Core™ i5-8400 CPU @ 2.80GHz
    Motherboard
    Acer Aspire TC-885 V:1.1
    Memory
    12 GB
    Graphics Card(s)
    Intel® UHD Graphics 630
    Sound Card
    Realtek Audio, Intel® Display Audio, USB Audio Device
    Monitor(s) Displays
    Samsung, 29.97 Hz, 8-bit, RGB, SDR
    Screen Resolution
    3840 x 2160
    Hard Drives
    KINGSTON RBUSNS8180S3128GI
    TOSHIBA DT01ACA100
    Keyboard
    Logitech
    Mouse
    Logitech
    Internet Speed
    100 GB

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