Windows 11 issue?

Apollyon The De · Dec 8, 2021

Stigg said:
What type of storage controller is that motherboard using? Acer specs are a bit hard to find.
Go to Device Manager > Click on the little arrow beside Disk Drives. Select your main operating system drive.
Go to the View menu and select Devices by Connection. It will show you what controller it is connected to.

Then have a look at the driver date and version.

I didn't find a 'view menu' option. Please clarify.

Is it in the following section somewhere?

Apollyon The De · Dec 8, 2021

Stigg said:
What type of storage controller is that motherboard using? Acer specs are a bit hard to find.
Go to Device Manager > Click on the little arrow beside Disk Drives. Select your main operating system drive.
Go to the View menu and select Devices by Connection. It will show you what controller it is connected to.

Then have a look at the driver date and version.

This help?

Stigg · Dec 8, 2021

Apollyon The De · Dec 9, 2021

Stigg said:
View attachment 15754

This is all I got from that.

Stigg · Dec 9, 2021

What driver version and date is: Intel(R) Chipset SATA/PCIe RST Premium Controller ?
Also, an easy thing to do first is to see if Windows has an update to it. It probably won't. Right click > Update Driver.

Stigg · Dec 9, 2021

Also, right click on Intel(R) Chipset SATA/PCIe RST Premium Controller > Properties > Details tab > Hardware Ids dropdown box. Right click the top line and copy and paste it here.

Apollyon The De · Dec 9, 2021

Stigg said:
What driver version and date is: Intel(R) Chipset SATA/PCIe RST Premium Controller ?
Also, an easy thing to do first is to see if Windows has an update to it. It probably won't. Right click > Update Driver.

Has latest driver.

Details requested:
Date 2019/07/15
Version 16.8.3.1003

Apollyon The De · Dec 9, 2021

Stigg said:
Also, right click on Intel(R) Chipset SATA/PCIe RST Premium Controller > Properties > Details tab > Hardware Ids dropdown box. Right click the top line and copy and paste it here.

There is no Lds but there is a legacy bus type (LBS)?

Or did you mean this:

Stigg · Dec 9, 2021

That's it, but it would have been easier to simply paste the top line instead of me having to convert it to text.
I am very sure that I have a very current driver, but I like to cross check the Hardware ID before I offer updated drivers.

Apollyon The De · Dec 9, 2021

Anixx said:
Is your video AMD-based?

I don't know. Its Intel?

Stigg · Dec 9, 2021

Intel(R) Chipset SATA/PCIe RST Premium Controller version 18.36.4.1022 dated September 03, 2021.

Code:

https://dl.driverpack.io/driverpacks/repack/MassStorage/Intel/FORCED/10x64/18.36.4.1022/Intel-FORCED-10x64-18.36.4.1022-drp.zip

I have wrapped the download in code. I am not sure about the forum rules with live links.
You just have to copy and past & go the link into a browser address bar and download it.
Then extract it on your hard drive somewhere and update it via Device Manager.

You'll have to reboot after doing that.

Apollyon The De · Dec 9, 2021

Ghot said:
"Host process for Windows Services", should never stop working.
svchost.exe is one of the main Windows programs. It pretty much runs everything.
The Event Viewer can be found by right clicking the Start button and choosing: Event Viewer.

IF you decide it's a Windows problem, you might want to try an In-Place upgrade.
This will fix most all Windows problems.

Repair Install Windows 11 with an In-place Upgrade Tutorial

This tutorial will show you how to do a repair install of Windows 11 by performing an in-place upgrade without losing anything. If you need to repair or create a new recovery partition or having problems with the Windows 11 operating system on your PC, and the usual solutions will not fix it...

www.elevenforum.com

Here is the short version of the In-place upgrade tutorial...

DISABLE non-Microsoft:
a) antivirus software
b) firewall software
c) drive encryption software

Make a full OS backup with a program like Macrium Reflect (free)
Macrium Software | Macrium Reflect Free

Go here and get the Windows 11 ISO (use the 3rd option), and save the ISO to your desktop.
Download Windows 11

View attachment 15746

Right click the ISO image and choose: MOUNT
Open File Explorer and you will see a new drive letter. It will look like a DVD optical drive.
Double click the new drive letter to open it.
Find setup.exe and double click it to start the in-place upgrade.

Choose the Keep personal files and apps option.

After it's all done... to UNmount the ISO image, right click the new drive letter and choose: EJECT.

The ONLY thing you will lose is some of your personalizations. Your programs and data will be intact.

I will do this as a last resort.

Ghot · Dec 9, 2021

Apollyon The De said:
I will do this as a last resort.

It only takes about 40 minutes. If you make a backup first, then there's no worries.

/edit

Use Macrium Reflect free. make a FULL backup and make the Rescue Media.
At default settings the backup will be about 1/2 the size of whatever is on the C:\ drive.
Then you can do the In-Place upgrade safely.

All the In-Place upgrade does is repair your Windows install, with "good" copies of files from the Windows 11 ISO.
It won't fix problems with 3rd party software or drivers. It just fixes Windows problems.

Apollyon The De · Dec 9, 2021

Stigg said:
That's it, but it would have been easier to simply paste the top line instead of me having to convert it to text.
I am very sure that I have a very current driver, but I like to cross check the Hardware ID before I offer updated drivers.

I am sorry, I didn't know you had to go through this process. My bad. I will try your solution. Thank you.

Apollyon The De · Dec 9, 2021

Stigg said:
Intel(R) Chipset SATA/PCIe RST Premium Controller version 18.36.4.1022 dated September 03, 2021.

Code:

https://dl.driverpack.io/driverpacks/repack/MassStorage/Intel/FORCED/10x64/18.36.4.1022/Intel-FORCED-10x64-18.36.4.1022-drp.zip

I have wrapped the download in code. I am not sure about the forum rules with live links.
You just have to copy and past & go the link into a browser address bar and download it.
Then extract it on your hard drive somewhere and update it via Device Manager.

You'll have to reboot after doing that.

I turned off windows firewall and still got this message in edge and firefox.

Hmmm… can't reach this page

dl.driverpack.io refused to connect.

Try:

Checking the connection
Checking the proxy and the firewall

ERR_CONNECTION_REFUSED

What to do now?

Apollyon The De · Dec 9, 2021

Stigg said:
Intel(R) Chipset SATA/PCIe RST Premium Controller version 18.36.4.1022 dated September 03, 2021.

Code:

https://dl.driverpack.io/driverpacks/repack/MassStorage/Intel/FORCED/10x64/18.36.4.1022/Intel-FORCED-10x64-18.36.4.1022-drp.zip

I have wrapped the download in code. I am not sure about the forum rules with live links.
You just have to copy and past & go the link into a browser address bar and download it.
Then extract it on your hard drive somewhere and update it via Device Manager.

You'll have to reboot after doing that.

I found this link in google that I can get to, the version seems to match up with 18.36.4.1022?

Intel Rapid Storage Technology (RST-VMD) Version 18.6.4.1022 WHQL

Windows 10 / 11

www.station-drivers.com

and I don't know French... but:

Do you recommend I install this?

DESCRIPTION:

Date & Version du drivers:
09/03/2021,18.36.4.1022 (iaAHCIC)
09/03/2021,18.36.4.1022 (iaStorAC)
09/03/2021,18.36.4.1022 (IastorPin)
09/03/2021,18.36.4.1022 (IAstorVD)
Date & version du Pack: 25/08/21/18.6.4.1022-1
Download Console Version: 18.1.0.1020 ou superieur
WHQL: oui du 14/09/21
Officiel: non
Sous: Windows 10 / 11
Systeme: 64bits (X64)
Pour: Intel Z590, Z490, Z390, Z370, H570, H470, H370, B360, B310, B365, ... (Serie 300, 400, 500)
Code IDs:

Apollyon The De · Dec 9, 2021

Ghot said:
It only takes about 40 minutes. If you make a backup first, then there's no worries.

/edit

Use Macrium Reflect free. make a FULL backup and make the Rescue Media.
At default settings the backup will be about 1/2 the size of whatever is on the C:\ drive.
Then you can do the In-Place upgrade safely.

View attachment 15760

All the In-Place upgrade does is repair your Windows install, with "good" copies of files from the Windows 11 ISO.
It won't fix problems with 3rd party software or drivers. It just fixes Windows problems.

How do I put the backup image into thumb drive and make thumb drive bootable?

Ghot · Dec 9, 2021

Apollyon The De said:
How do I put the backup image into thumb drive and make thumb drive bootable?

You don't.
You make a bootable USB with just the rescue media. So you can still access your backups if Windows won't boot.

The backup itself you make and store on a different drive. It'll be 1/2 the size of w/e is on the C:\ drive.

The first 4 pics, are just how to make the backup.
The 5th pic is how to make the Rescue media.

I'm guessing the Toshiba is the storage drive. Put the backup on there.
The steps on those pics are numbered.
Step #2 is where to tell Macrium where to save (store) the backup.

The rescue media, is just a bootable copy of the Macrium program.
That way, if Windows won't boot... you can boot from the Rescue Media, and restore your backup.

I have about 40GB on my C:\ drive (Windows). So when I make a backup, it's about 20GB in size.
It takes me 2 minutes 30 seconds, to make a FULL backup.