Windows 11 Pro not detecting particular USB device


Flogger23m

New member
Local time
8:50 AM
Posts
3
Visit site
OS
Windows 11
Having a problem with Windows 11 Pro not detecting a specific USB device. The device is a Nintendo Switch Pro controller. I have a Windows 10 Pro PC and plugging the controller in via USB will work flawlessly on that computer, it will be detected and I can use it in supported programs so I know the controller is not damaged.

On the Win 11 laptop, I can plug in other USB devices to the same USB ports without issue, examples being an Xbox controller, USB flash drives, USB hard drives and USB SSDs. So the USB ports on the laptop are functional as well.

To be clear, I am trying to use it over USB, not wireless.

I have attached a photo showing my Win 11 Pro version.

Other specs:

Ryzen 7 5800H
RTX 3060 (lap top version)
Samsung NVMe (boot)
Crucial 2TB
16GB RAM
Win 11 version.jpg
 

My Computer

System One

  • OS
    Windows 11

glasskuter

Well-known member
Pro User
VIP
Local time
10:50 AM
Posts
3,277
Location
Paris in the Lone Star State of Texas
Visit site
OS
Windows 11 Pro 22H2 22621.1105
Hello and welcome to the forum. Try the suggestions in this article. Try them all but pay special attention to #3. It's may be trying to connect to bluetooth.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.1105
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Flogger23m

New member
Thread Starter
Local time
8:50 AM
Posts
3
Visit site
OS
Windows 11
Hello and welcome to the forum. Try the suggestions in this article. Try them all but pay special attention to #3. It's may be trying to connect to bluetooth.

Want to try this tomorrow and report back if it works, thanks for the link.
 

My Computer

System One

  • OS
    Windows 11

barman58

Moderator
Staff member
Local time
4:50 PM
Posts
1,318
Visit site
OS
Windows 11 Pro x64 [Latest Release Preview]
Other things to try is you may need specific drivers to use the controller, these are written by the hardware maker and they often take time to produce a driver that works with a "New" operating System.

I notice that you are still using an older version of Windows 11 - upgrading to the latest version, [22H2] may add newer drivers. alternately they may be available online from the manufacturer
 

My Computers

System One System Two

  • OS
    Windows 11 Pro x64 [Latest Release Preview]
    Computer type
    PC/Desktop
    Manufacturer/Model
    Chillblast to my design
    CPU
    Ryzen 9 5950X, 4.9GHz
    Motherboard
    Asus Prime X570-Pro Motherboard
    Memory
    64GB DDR4 3200MHz
    Graphics Card(s)
    4GB NVIDIA GEFORCE GTX 1650 Ti - HDMI, DP
    Sound Card
    On motherboard Feeding SPDiF 5.1 system
    Monitor(s) Displays
    32" UHD 32 Bit HDR Monitor + 43" UHD 4K 32Bit HDR TV
    Screen Resolution
    2 x 3840 x 2160
    Hard Drives
    1TB M2 SSD OS, 500GB Fast Access SSD, 2 x 8TB Data + Various Externals from 1TB to 4TB, 10TB NAS
    PSU
    NZXT C750 80 PLUS Gold 750W Modular PSU
    Case
    Chillblast Silent Workstation PC Case - Black
    Cooling
    NZXT Kraken X63 280mm CPU Cooler, Quiet Case fans Fan
    Keyboard
    Wireless Logitec MX Keys + K830 [Depending on where I'm Sat]
    Mouse
    Wireless Logitec - MX Master 3S +
    Internet Speed
    72 MB Down 18.5 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security [Latest]
    Other Info
    Also run...
    Dell XPS 17 Laptop
    HP Laptop 8GB - Windows 10 Pro x64 HP 15.2"
    Nexus 7 Android tablet [x2]
    Samsung 10.2" tablet
    Blackview 10.2 Tablet
    Sony Z3 Android Smartphone
    Samsung S9 Plus Smartphone
    Wacom Pro Medium Pen Pad
    Wacom Pro Small Pen Pad
    Wacom ExpressKey Remote
    Loopdeck+ Graphics Controller
    Shuttle Pro v2 Control Pad
  • Operating System
    Windows 11 Pro x64 [Latest release]
    Computer type
    Laptop
    Manufacturer/Model
    Dell XPS 17 9700
    CPU
    i7 10750H
    Motherboard
    Stock
    Memory
    32 GB
    Graphics card(s)
    Stock Intel + GTX 1650 Ti
    Sound Card
    Stock 4 speaker
    Monitor(s) Displays
    Stock 17" + 32" 4K 3840 x 2160 HDR-10
    Screen Resolution
    3840 x 2400 HDR touchscreen
    Hard Drives
    2TB M2 NVMe
    PSU
    Stock
    Case
    Stock Aluminium / Carbon Fibre
    Cooling
    Stock + 2 fan cooling pad
    Mouse
    Stock Trackpad +Logi Mx Master 3 or MX Ergo Trackball
    Keyboard
    Stock Illuminated + Logi - MX Keys
    Internet Speed
    72 MB Down 18.5 MB Up
    Browser
    Latest Chrome
    Antivirus
    BitDefender Total Security 2021
    Other Info
    Also use an Adjustable Support for Laptop and Adjustable stand for monitor

Flogger23m

New member
Thread Starter
Local time
8:50 AM
Posts
3
Visit site
OS
Windows 11
Hello and welcome to the forum. Try the suggestions in this article. Try them all but pay special attention to #3. It's may be trying to connect to bluetooth.

None of these options work.

On an unrelated note, do Win 11 keys work with Win 10? I am considering just moving to Win 10 but would like to keep my key. Win 11 is just so awful and so many things that worked in Vista/7/10 don't work in Win 11. Not sure why Microsoft decided to break so much compatibility and make the GUI 500% slower for basic tasks.
 

My Computer

System One

  • OS
    Windows 11

glasskuter

Well-known member
Pro User
VIP
Local time
10:50 AM
Posts
3,277
Location
Paris in the Lone Star State of Texas
Visit site
OS
Windows 11 Pro 22H2 22621.1105
Yes keys are interchangeable between 10 and 11. Your digital license will be retained if you decide to clean install 10.
things that worked in Vista/7/10 don't work in Win 11.
I have found that older software works just fine in 11 and I have no issues with the GUI. If you do not like the things that have been changed, look at the tutorial index of this forum. There one can find ways to change most things one does not like. 11 is a fledgling OS and MS is still working out a few things but overall I find it comparative to 10 in most areas. As Barman said, updating third party drivers to work with 11 is the responsibility of the hardware manufacturer, not MS. Have you contacted Nintendo support?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 22H2 22621.1105
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 m.2 2230-256+1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

Latest Support Threads

Top Bottom