Windows 11 PC Not Detecting Controller


shadowoff09

New member
Local time
8:32 AM
Posts
1
OS
Windows 11
I'm experiencing an issue where my Windows 11 PC isn't detecting my controller properly. Here’s what happens:

- When I press Windows + R and type joy.cpl, the controller is detected, and the inputs (like moving the sticks) are recognized correctly.
- However, when I use DS4Windows, it doesn't detect the controller at all.
- Additionally, the controller isn’t detected on gamepad tester websites like this one (Hardware Tester).
- The strange part is that when I connect the same controller to a different Windows 11 PC, everything works perfectly.

I'm not sure what’s causing this, so any help or suggestions would be greatly appreciated!
 
Windows Build/Version
22631.3958

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
You need to fill in your computer spec, and any other hardware you have including what joy stick? controller you have.
 

My Computer

System One

  • OS
    Windows 11 Pro 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    My Self
    CPU
    Intel Alder lake i7 12700K
    Motherboard
    Asus z690 Gaming WiFi D4, Bios Ver 4001
    Memory
    32 Gb Corsair Vengeance LPX DDR4 3200 XMP2
    Graphics Card(s)
    EVGA 3070ti FTW3 Ultra Gaming & Intel Arc
    Sound Card
    Via Display port
    Monitor(s) Displays
    Dell AW2723DF
    Screen Resolution
    2560 x 1440 @ 280Hz G-Sync mode
    Hard Drives
    WD Black SN850 1Tb NVME
    Samsung 980 Pro with heatsink 1Tb NVME
    Samsung 870 Qvo 1Tb SSD,
    Seagate ST2000DM001 2Tb
    Pioneer DVD-RW DVR-219L
    WD Black SN850x NVME 2Tb x2
    PSU
    Corsair RM850
    Case
    Phanteks Enthoo Pro M Tempered Glass
    Cooling
    Be Quiet Shadow Rock 3
    Keyboard
    Logitech G Pro
    Mouse
    Logitech G903, Lightspeed + Powerplay Mat
    Internet Speed
    900Mb/900Mb Fritz!Box 7590v1
    Browser
    Firefox
    Antivirus
    MS Defender
    Other Info
    Logitech C930e webcam
    Synology DS218 play 2 x 4Tb WD Red WD40EFAX
@PenPusher is correct. We need to know as much as possible about your system and devices as you can supply. My first guess is a driver conflict.
 

My Computers

System One System Two

  • OS
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    ESET Internet Security
  • Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-S
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Mouse
    Logitek M185
    Keyboard
    Logitek K270
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
I would suggest a visit to the site below. Drivers, faq's, requirements, troubleshooting all there.

 

My Computer

System One

  • OS
    windows 10 21h2
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