Solved Windows 11 Restarts After Shutdown or Sleep!


A

alpha45

Well-known member
Local time
7:53 PM
Posts
83
Location
Italy
OS
Windows-11-IoT Enterprise 24H2
Greetings,
after a system sleep mode or shutdown, but keep the power on, the OS restarts automatically
Thanks
 
Windows Build/Version
21H2 Build SO 22000.282
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D
Let me see if I understand what you're saying.. you shutdown the PC and the power is off but it restarts?
 

My Computer My Computer

At a glance

Windows 11 Home() - 25H2 -26220.8894AMD Ryzen 5 5600GG.SKILL Ripjaws V Series 64GB 4x16Nvidia geforce gtx titan x
OS
Windows 11 Home() - 25H2 -26220.8894
Computer type
PC/Desktop
Manufacturer/Model
Banana Junior 5600-G Series
CPU
AMD Ryzen 5 5600G
Motherboard
Asus ROG Strix B550-F
Memory
G.SKILL Ripjaws V Series 64GB 4x16
Graphics Card(s)
Nvidia geforce gtx titan x
Monitor(s) Displays
28" ASUS VP28U 4k
Screen Resolution
4K
Hard Drives
Primary SAMSUNG 970 EVO Plus
PSU
EVGA BQ 700w 80+ Bronze
Case
Zalman i3 NEO
Cooling
ARCTIC Freezer 7 X
Keyboard
Corsair
Mouse
Amazon Generic with Cord
Internet Speed
Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
Browser
Firefox and Edge
Antivirus
MS - Defender
Other Info
Speakers: Klipsch ProMedia 2.1
BunnyJ said:
Let me see if I understand what you're saying.. you shutdown the PC and the power is off but it restarts?
Click to expand...
Of course not, I don't turn off the power ...
 

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D

My Computer My Computer

At a glance

Windows 11 Home() - 25H2 -26220.8894AMD Ryzen 5 5600GG.SKILL Ripjaws V Series 64GB 4x16Nvidia geforce gtx titan x
OS
Windows 11 Home() - 25H2 -26220.8894
Computer type
PC/Desktop
Manufacturer/Model
Banana Junior 5600-G Series
CPU
AMD Ryzen 5 5600G
Motherboard
Asus ROG Strix B550-F
Memory
G.SKILL Ripjaws V Series 64GB 4x16
Graphics Card(s)
Nvidia geforce gtx titan x
Monitor(s) Displays
28" ASUS VP28U 4k
Screen Resolution
4K
Hard Drives
Primary SAMSUNG 970 EVO Plus
PSU
EVGA BQ 700w 80+ Bronze
Case
Zalman i3 NEO
Cooling
ARCTIC Freezer 7 X
Keyboard
Corsair
Mouse
Amazon Generic with Cord
Internet Speed
Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
Browser
Firefox and Edge
Antivirus
MS - Defender
Other Info
Speakers: Klipsch ProMedia 2.1

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D
So it does shutdown.. IE powers off but you leave the plug in??
 

My Computer My Computer

At a glance

Windows 11 Home() - 25H2 -26220.8894AMD Ryzen 5 5600GG.SKILL Ripjaws V Series 64GB 4x16Nvidia geforce gtx titan x
OS
Windows 11 Home() - 25H2 -26220.8894
Computer type
PC/Desktop
Manufacturer/Model
Banana Junior 5600-G Series
CPU
AMD Ryzen 5 5600G
Motherboard
Asus ROG Strix B550-F
Memory
G.SKILL Ripjaws V Series 64GB 4x16
Graphics Card(s)
Nvidia geforce gtx titan x
Monitor(s) Displays
28" ASUS VP28U 4k
Screen Resolution
4K
Hard Drives
Primary SAMSUNG 970 EVO Plus
PSU
EVGA BQ 700w 80+ Bronze
Case
Zalman i3 NEO
Cooling
ARCTIC Freezer 7 X
Keyboard
Corsair
Mouse
Amazon Generic with Cord
Internet Speed
Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
Browser
Firefox and Edge
Antivirus
MS - Defender
Other Info
Speakers: Klipsch ProMedia 2.1
alpha45 said:
Greetings,
after a system suspend or shutdown, but keep the power on, the OS restarts automatically
Thanks
Click to expand...
This can happen if there is an Update pending.

Maybe it is trying to install OS Build 22000.282 and failing.

Does it happen every time, or just some of the time?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
iko22 said:
This can happen if there is an Update pending.

Maybe it is trying to install OS Build 22000.282 and failing.

Does it happen every time, or just some of the time?
Click to expand...
No there are no pending updates and it does this every time I turn off or suspend
 

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Pro 25H2Intel Core i7-10700K16GB (8GB PC4-19200 DDR4 SDRAM x2)NVIDIA GeForce GTX 1050 TI
    OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec B746
    CPU
    Intel Core i7-10700K
    Motherboard
    ASRock Z490 Phantom Gaming 4/ax
    Memory
    16GB (8GB PC4-19200 DDR4 SDRAM x2)
    Graphics Card(s)
    NVIDIA GeForce GTX 1050 TI
    Sound Card
    Realtek Audio
    Monitor(s) Displays
    #1. LG ULTRAWIDE 34" #2. AOC Q32G2WG3 32"
    Screen Resolution
    #1. 3440 X 1440 #2. 1920 x 1080
    Hard Drives
    NVMe WDC WDS100T2B0C-00PXH0 1TB
    Samsung SSD 860 EVO 1TB
    PSU
    750 Watts (62.5A)
    Case
    PowerSpec/Lian Li ATX 205
    Keyboard
    Logitech K270
    Mouse
    Logitech M185
    Browser
    Microsoft Edge and Firefox
    Antivirus
    Webroot SecureAnywhere CE 26.1

  • At a glance

    Windows 11 Canary ChannelIntel Core i5-8400 CPU @ 2.80GHz16 MB DDR 4-2666
    Operating System
    Windows 11 Canary Channel
    Computer type
    PC/Desktop
    Manufacturer/Model
    PowerSpec G156
    CPU
    Intel Core i5-8400 CPU @ 2.80GHz
    Motherboard
    AsusTeK Prime B360M-A
    Memory
    16 MB DDR 4-2666
    Monitor(s) Displays
    23" Speptre HDMI 75Hz
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 970 EVO 500GB NVMe
    Keyboard
    Logitek K270
    Mouse
    Logitek M185
    Browser
    Firefox, Edge and Edge Canary
    Antivirus
    Windows Defender
So, my machine (pc desktop) is in trial boot with windows 7, 10 and 11.
When I shut down the system or go into sleep mode, it restarts automatically after about 40 seconds.
The only way to keep this from happening is in Safe Mode.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D
That sounds like a driver issue. I would investigate all the drivers in Device Manager and look for devices with exclamation mark in yellow triangle symbol.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
There is no sign of incompatibility ..

and under the event log after automatic restart ...
 

Attachments

  • Immagine 2021-10-25 145239.png
    Immagine 2021-10-25 145239.png
    22 KB · Views: 6
  • Immagine 2021-10-25 151619.png
    Immagine 2021-10-25 151619.png
    18.8 KB · Views: 8
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D
alpha45 said:
There is no sign of incompatibility ..

and under the event log after automatic restart ...
Click to expand...
Event ID: 7043 Source: Service Control Manager is saying that a service did not shutdown properly.
I don't know what servizio Sicurezza di Windows is ... Maybe it is Windows Security service? Anyway, Event Viewer says this service did not shutdown properly.
To troubleshoot, manually stop servizio Sicurezza di Windows . Find the service in services.msc and manually stop it, just before shutting down.
See if that makes a difference.
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
iko22 said:
Event ID: 7043 Source: Service Control Manager is saying that a service did not shutdown properly.
I don't know what servizio Sicurezza di Windows is ... Maybe it is Windows Security service? Anyway, Event Viewer says this service did not shutdown properly.
To troubleshoot, manually stop servizio Sicurezza di Windows . Find the service in services.msc and manually stop it, just before shutting down.
See if that makes a difference.
Click to expand...
Cannot stop the service manually ...
 

Attachments

  • SecurityHealthService.png
    SecurityHealthService.png
    10.5 KB · Views: 2

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D
What Anti-virus are you using? DO you have more than one Anti-virus installed on the computer?
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
iko22 said:
What Anti-virus are you using? DO you have more than one Anti-virus installed on the computer?
Click to expand...
no, I only have defender!
 

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D
Maybe I solved the problem that was caused by the network card, where the option "allow this device to wake the computer" was checked, as I use WOL.
I thank.

Immagine 2021-10-26 125003.png
 
Last edited:

My Computers My Computers

System One System Two

  • At a glance

    Windows-11-IoT Enterprise 24H2Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GB
    OS
    Windows-11-IoT Enterprise 24H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 GB

  • At a glance

    Windows 7 UltimateIntel(R) Core(TM) i7-8700 CPU @ 3.20GHz32 GbNvidia Quadro 2000D
    Operating System
    Windows 7 Ultimate
    Computer type
    PC/Desktop
    Manufacturer/Model
    Asus
    CPU
    Intel(R) Core(TM) i7-8700 CPU @ 3.20GHz
    Motherboard
    Asus Prime B365-Plus
    Memory
    32 Gb
    Graphics card(s)
    Nvidia Quadro 2000D
alpha45 said:
Maybe I solved the problem that was caused by the network card, where the option "allow this device to wake the computer" was checked, as I use VOL.
I thank.

View attachment 11383
Click to expand...
Oh, okay. Surprised that caused problem with Shutdown :unsure: Let us know if that does not fully solve the issue.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11AMD Ryzen 5 560016 GBSapphire Radeon RX 6500XT (8 GB version)
    OS
    Windows 11
    Computer type
    PC/Desktop
    CPU
    AMD Ryzen 5 5600
    Motherboard
    MSI B550-A Pro
    Memory
    16 GB
    Graphics Card(s)
    Sapphire Radeon RX 6500XT (8 GB version)
    Monitor(s) Displays
    BenQ Mobuiz EX2710Q QHD, Iiyama ProLite X23377HDS
    Hard Drives
    MSI Spatium M461 4TB

  • At a glance

    Windows 11Intel Celeron N4020
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    Acer A114
    CPU
    Intel Celeron N4020
Last edited:

My Computer My Computer

At a glance

Windows 11 Home x64 Version 25H2 Build 26200....
OS
Windows 11 Home x64 Version 25H2 Build 26200.8037
I have the same issue, on Lenovo laptop. As soon as I upgraded to Win 11, I noticed the issue. Basically, if I closed the lid (set to sleep) it will work fine if I resume within a couple hours. But if several hours pass, when I open the lid (resume from sleep) there's a full restart as if I just turned on the computer from scratch. Same thing happens if I choose hibernate. If un-hibernating from several hours, it will just hang and not resume
 

My Computer My Computer

At a glance

Windows 11i7 6 cores32 gig
OS
Windows 11
Computer type
Laptop
Manufacturer/Model
HP
CPU
i7 6 cores
Memory
32 gig
Monitor(s) Displays
2 monitors
Screen Resolution
1080p
Hard Drives
2 TB internal
You must log in or register to reply here.

Similar threads

Windows Becomes Unusable After Shutdown on New Build
Replies
4
Views
1K
pokeefe0001
P
Windows 11 crashes whenever it goes to "sleep"
2
Replies
20
Views
10K
zbook
Z
  • Article Article
General Check if Last Boot was from Fast Startup, Hibernate, Restart or Shutdown in Windows 11
2
Replies
21
Views
5K
dacrone
dacrone
Computer Sometimes Won't Turn Off After Shutdown or Sleep
Replies
2
Views
3K
ryanlever
R
Laptop restarts after lid opens?
Replies
6
Views
10K
allan
allan

Latest Support Threads

Latest Tutorials

Back
Top Bottom