Windows freezing gradually after wake up


daylef

Member
Local time
7:48 PM
Posts
5
OS
Windows 11 pro
Hi. I was reading a post from 2023 here regarding much the same thing as the title and I still can't find a solution to this problem.

I'm fairly new to Windows 11 but this problem started with Windows 10 about a month ago. Since then I've tried just about everything I read, including replacing the graphics card (and drivers of course). Event Viewer seems to come up with something different every time I address a problem and Reliability History much the same. The last "Ahaa" moment was with a Samsung app about 10 years old which I uninstalled, but nothing doing. Everything I've read seems to have various solutions but I'm at my wits end.

Fundamentally the PC wakes up normally after about an hour, but any longer and "bits" start to fail. Outlook seems to be the first (probably because that's my first "goto") followed but any apps that I click on some seconds later, followed by the mouse freezing and a hard reset. It often starts straight away but sometimes a few attempts are needed but it always attempts to start W11 and freezes just before completing. If it gets to recovery mode it always starts.

My sanity is in your hands..

Cheers
 

My Computer My Computer

At a glance

Windows 11 proIntel I732 gigMSI RTX 3050
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
ASUS ROG
CPU
Intel I7
Motherboard
ASUS ROG
Memory
32 gig
Graphics Card(s)
MSI RTX 3050
Sound Card
MB
Monitor(s) Displays
LG 27in and Samsung 27 in
Screen Resolution
3840 x 2160
Hard Drives
Samsung 960 Nvme and 860 SATA 1 Gb each
Keyboard
Logitech
Mouse
Logitech
Internet Speed
250 mb/sec
Browser
Duck Duck Go
Antivirus
Trend
please try in a command prompt as administrator
DISM /Online /Cleanup-Image /RestoreHealth

let that complete which may take some time, then in the same command terminal
sfc /scannow

again let that complete then restart the system and re-run
sfc /scannow


see if that can improve performance.
best of luck, Steve ..
 

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    Windows 11 HomeRyzen 7 5825u64GB DDR4 3200Ryzen 7 5825u
    OS
    Windows 11 Home
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP 24" AiO
    CPU
    Ryzen 7 5825u
    Motherboard
    HP
    Memory
    64GB DDR4 3200
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    Ryzen 7 5825u
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    RealTek
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    24" HP AiO
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    1920 x 1080 @60 Hz
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    1TB WD Blue SN580 M2 SSD Partitioned.
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    90W external power brick
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    24" All in One
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    Default Air Cooling
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    HP WiFi UK extended
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    HP WiFi 3 Button
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    1GB full fibre
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    Edge & Firefox
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    AVG Internet Security/Windows Defender
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    Mainly Open Source Software
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    Ubuntu 22.04.5 LTSi5 7200u16GB DDR4Intel
    Operating System
    Ubuntu 22.04.5 LTS
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    Laptop
    Manufacturer/Model
    Dell 13" Latitude 2017
    CPU
    i5 7200u
    Motherboard
    Dell
    Memory
    16GB DDR4
    Graphics card(s)
    Intel
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    Intel
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    13" Dell Laptop
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    250GB Crucial 2.5" SSD
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    Generic WiFi 3 button
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    WiFi only
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    Firefox
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    ClamAV TK
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    Mainly Open Source Software
  • Disable Fast Startup, just to test and see if there is a difference:
    • Control Panel > Power Options > Choose what the power buttons do > Change settings that are currently unavailable > Uncheck "Turn on fast startup"
—>

  • If that fails and you see no changes after a reboot, turn OFF Hybrid Sleep if you have that option:
    • Control Panel > Power Options > Edit Plan Settings > Change advanced power settings > Expand Sleep > Set Allow hybrid sleep to Off.
  • Set Hibernate after to Never

—> Other things to try:

  • Disable USB Selective Suspend:
    • In Advanced Power Settings, under USB settings, set USB selective suspend setting to Disabled
—>

Check your RAM:​


—>
  • You may also want to make sure the following drivers are up to date: (As you have only placed “ASUS ROG” in your system specs, I have no way of helping you there)
    • Intel Chipset driver — If same version, reinstall.
    • Intel Management Engine Interface
    • SATA/NVMe storage drivers
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.8894Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.8894
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.8894 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.8894 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
Thanks for the prompt reply. The problem I have at the moment is that I'm away from the PC for a week. Bear with me till I get back. However I've tried SFC, DCIM, changing sleep states (I'm using S3), tried hybernate on and off and updating all the drivers (ROG Strix 560G) but I'll try them again when I get home.

Cheers
 

My Computer My Computer

At a glance

Windows 11 proIntel I732 gigMSI RTX 3050
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
ASUS ROG
CPU
Intel I7
Motherboard
ASUS ROG
Memory
32 gig
Graphics Card(s)
MSI RTX 3050
Sound Card
MB
Monitor(s) Displays
LG 27in and Samsung 27 in
Screen Resolution
3840 x 2160
Hard Drives
Samsung 960 Nvme and 860 SATA 1 Gb each
Keyboard
Logitech
Mouse
Logitech
Internet Speed
250 mb/sec
Browser
Duck Duck Go
Antivirus
Trend
I would also check for overheating. Make sure you remove dust as good as possible from the case. I would also remove the side cover and use an air spray or even better, an air blower to remove dust from the tower especially from all the fans and ventilation holes. Next step, if you are confident enough, is to replace the thermal paste between the CPU and the heatsink. You can ask a more experienced friend or a professional to do it for you. If your CPU cooler is not very effective you might also consider a replacement.

My own little adventure: Originally I had a 3rd generation Intel Core-i3 3220 3.3GHz CPU (socket 1155, see my 2nd system specs) and about a year ago I decided to upgrade. I didn't want to replace the motherboard plus CPU plus RAM, so I bought a second hand Intel Core-i7 3770 CPU which is the maximum (apart for a couple of Xeon models) my motherboard supports. However, the previous owner kept the Intel CPU cooler that came with the Core-i7, so I decided to use my old Core-i3 CPU cooler and replace later. The CPU temperature was a little higher, but nothing to worry about. This was until last Summer that we had some days with 40+ degrees Centigrade outside (104 degrees Fahrenheit) and the CPU reached the safety threshold of 105 degrees Centigrade (221 degrees Fahrenheit) and to protect itself slowed down to 1.6GHz! It was slower than an old Intel Celeron socket 478 CPU (the cheap alternative to Intel Pentium 4 s478)! I tried to remove all dust and replace the thermal paste, nothing changed as long as it operated at 105 degrees Centigrade! So I decided to replace the old Intel Core-i3 cooler with a much better third-party solution. Since then it doesn't surpasses 70 degrees Centigrade (158 degrees Centigrade).

So don't overlook overheating. Rule that out before trying anything else.
 

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  • At a glance

    Windows 11 Pro 23H2 (5699), 25H2 (8875)Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz4GBMobile Intel(R) GMA 4500M (Mobile 4 series)
    OS
    Windows 11 Pro 23H2 (5699), 25H2 (8875)
    Computer type
    Laptop
    Manufacturer/Model
    Acer Extensa 5630EZ
    CPU
    Mobile DualCore Intel Core 2 Duo T7250, 2000 MHz
    Motherboard
    Acer Extensa 5630
    Memory
    4GB
    Graphics Card(s)
    Mobile Intel(R) GMA 4500M (Mobile 4 series)
    Sound Card
    Realtek ALC268 @ Intel 82801IB ICH9 - High Definition Audio Controller
    Monitor(s) Displays
    1
    Screen Resolution
    1280x800
    Hard Drives
    Samsung SSD 850 EVO 250GB SATA Device (250 GB, SATA-III)
    Internet Speed
    VDSL 50 Mbps
    Browser
    MICROSOFT EDGE
    Antivirus
    WINDOWS DEFENDER
    Other Info
    Legacy MBR installation, no TPM, no Secure Boot, no WDDM 2.0 graphics drivers, no SSE4.2, cannot get more unsupported ;) This is only my test laptop. I had installed Windows 11 here before upgrading my main PC. For my main PC I use everyday see my 2nd system specs.
  • At a glance

    Windows 11 Pro v25H2 (build 26200.8875)Intel Core-i7 3770 3.40GHz s1155 (3rd generat...2x Kingston Hyper-X Blu 8GB DDR3-1600GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB...
    Operating System
    Windows 11 Pro v25H2 (build 26200.8875)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Custom-built PC
    CPU
    Intel Core-i7 3770 3.40GHz s1155 (3rd generation)
    Motherboard
    Asus P8H61 s1155 ATX
    Memory
    2x Kingston Hyper-X Blu 8GB DDR3-1600
    Graphics card(s)
    GIGABYTE GeForce RTX 3050 WINDFORCE OC V2 6GB (GV-N3050WF2OCV2-6GD)
    Sound Card
    Realtek HD audio (ALC887)
    Monitor(s) Displays
    Sony Bravia KDL-19L4000 19" LCD TV via VGA
    Screen Resolution
    1440x900 32-bit 60Hz
    Hard Drives
    WD Blue SA510 2.5 1000GB SSD as system disk, Western Digital Caviar Purple 4TB SATA III (WD40PURZ) as second
    PSU
    Thermaltake Litepower RGB 550W Full Wired
    Case
    SUPERCASE MIDI-TOWER
    Cooling
    Deepcool Gamma Archer CPU cooler, 1x 8cm fan at the back
    Keyboard
    Mitsumi 101-key PS/2
    Mouse
    Sunnyline OptiEye PS/2
    Internet Speed
    100Mbps
    Browser
    Microsoft Edge, Mozilla Firefox
    Antivirus
    Microsoft Windows Defender
    Other Info
    Legacy BIOS (MBR) installation, no TPM, no Secure Boot, WDDM 3.0 graphics drivers, WEI score 7.4
Hi all. I'm back from my trip away. Since I fired it up the PC seems to be behaving. Whether that's due to an update in my absence remains to be seen. I'll give it few days and get back.
Cheers
 

My Computer My Computer

At a glance

Windows 11 proIntel I732 gigMSI RTX 3050
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
ASUS ROG
CPU
Intel I7
Motherboard
ASUS ROG
Memory
32 gig
Graphics Card(s)
MSI RTX 3050
Sound Card
MB
Monitor(s) Displays
LG 27in and Samsung 27 in
Screen Resolution
3840 x 2160
Hard Drives
Samsung 960 Nvme and 860 SATA 1 Gb each
Keyboard
Logitech
Mouse
Logitech
Internet Speed
250 mb/sec
Browser
Duck Duck Go
Antivirus
Trend
Hi again

I think I may have solved it. I use an app called Swann Security which oversees a block of cameras and a recorder. When the PC woke there seemed to be a lag for the app to fire up, so I very quickly shut it down before the PC froze. I've since deleted the app and all seems fine. I now need to find a way around that problem.

Thanks to those who offered some ideas

Cheers
 

My Computer My Computer

At a glance

Windows 11 proIntel I732 gigMSI RTX 3050
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
ASUS ROG
CPU
Intel I7
Motherboard
ASUS ROG
Memory
32 gig
Graphics Card(s)
MSI RTX 3050
Sound Card
MB
Monitor(s) Displays
LG 27in and Samsung 27 in
Screen Resolution
3840 x 2160
Hard Drives
Samsung 960 Nvme and 860 SATA 1 Gb each
Keyboard
Logitech
Mouse
Logitech
Internet Speed
250 mb/sec
Browser
Duck Duck Go
Antivirus
Trend
This is my last comment on the subject in that the problem wasn't Swann Security. After many hours tracing and replicating, I decided that the majority of comments in other forums pointed to a graphics driver issue. I took out the graphics card, the 10gig ethernet card and all the drivers, leaving no additional hardware which ruled out a hardware change. That only left the OS or the MB. I did a fresh install of Win 11 to rule out the OS which didn't help. So it was down to the MB or the nvMe drive. I noted that the HDD/SSD led would stop reading abruptly when the crash occurred, which was my next step. I created an image of the drive and copied it to a spare SATA SSD. Problem solved. So there we have it, a dying nvMe drive. Cheers...
 

My Computer My Computer

At a glance

Windows 11 proIntel I732 gigMSI RTX 3050
OS
Windows 11 pro
Computer type
PC/Desktop
Manufacturer/Model
ASUS ROG
CPU
Intel I7
Motherboard
ASUS ROG
Memory
32 gig
Graphics Card(s)
MSI RTX 3050
Sound Card
MB
Monitor(s) Displays
LG 27in and Samsung 27 in
Screen Resolution
3840 x 2160
Hard Drives
Samsung 960 Nvme and 860 SATA 1 Gb each
Keyboard
Logitech
Mouse
Logitech
Internet Speed
250 mb/sec
Browser
Duck Duck Go
Antivirus
Trend
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