Windows Update not working properly


blasirl

Bring Order to Chaos
Member
Local time
5:17 PM
Posts
93
OS
Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
I have a question about Windows Update and 21H2. Here is a short video with win ver and other needed info in it.
If there is a particular file or tutorial I can use that is not too dense to read, please link it for me. I am having real issues and am almost ready to just buy another laptop. My Computer info is recorded in my System Specs sheet.
 

My Computers My Computers

  • At a glance

    Windows 10 Home 10.0.22000.318 upgraded to 11...11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GH...16.0 GB (15.6 GB usable)Intel(R) Iris(R) Xe Graphics (iRISx) - discre...
    OS
    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
    Memory
    16.0 GB (15.6 GB usable)
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics (iRISx) - discrete graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • At a glance

    Windows 10 Pro 64i716GBIntel Iris - Inteli76560U Processor Intel HD ...
    Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Most likely an issue exists with Version 21H2 no longer supported, current version is 24H2, 3 years newer. In such a case I would use the MCT/Microsoft's Media Creation Tool to download the latest .iso file to burn the DVD+R/DL disc or create the 8GB or larger USB Thumb drive and install then let the updates be done.
 

My Computers My Computers

  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 11th Gen. 2.40GHz12GB
    OS
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    Laptop
    Manufacturer/Model
    Dell Vostro 3400
    CPU
    Intel Core i5 11th Gen. 2.40GHz
    Memory
    12GB
    Hard Drives
    256GB SSD NVMe M.2
  • At a glance

    Win11 Pro RTM Version 24H2 Build 26100.4202Intel Core i5 10th Gen. 2.90GHz16GBOnboard, no VGA, using a DisplayPort-to-VGA a...
    Operating System
    Win11 Pro RTM Version 24H2 Build 26100.4202
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Vostro 5890
    CPU
    Intel Core i5 10th Gen. 2.90GHz
    Memory
    16GB
    Graphics card(s)
    Onboard, no VGA, using a DisplayPort-to-VGA adapter
    Monitor(s) Displays
    24" Dell
    Hard Drives
    512GB SSD NVMe, 4TB Seagate HDD
    Browser
    Firefox, Edge
    Antivirus
    Windows Defender/Microsoft Security
Here is a short video with win ver and other needed info in it

I’m sure there'd be others that share my opinion that you can type your problem and especially the Winver results into your help thread.

This doesn’t help when trying to see a video:

IMG_5332.webp

I can think of a few reason why you cant upgrade, TPM2 support needed for 24H2 would be one of them, if that of course is an issue.
The CPU seems to have SSE4.2 so that isn’t an issue.
In reference to 21H2, what about it? Again, the video is unreachable, for me at least.
 
Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz32.0 GB of I forget and the box is in storage.Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    OS
    Windows 11 Pro 25H2 Build 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Sin-built 2013
    CPU
    Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz
    Motherboard
    ASUS ROG Maximus VI Formula
    Memory
    32.0 GB of I forget and the box is in storage.
    Graphics Card(s)
    Gigabyte nVidia GeForce GTX 1660 Super OC 6GB
    Sound Card
    ROG SupremeFX Formula 8-Channel High Definition Audio
    Monitor(s) Displays
    5 x LG 25MS500-B - 1 x 24MK430H-B - 1 x Wacom Pro 22" Touch Screen Tablet
    Screen Resolution
    All over the place
    Hard Drives
    Too many to list. OS on Samsung 1TB 870 QVO SATA
    PSU
    Silverstone 1500
    Case
    NZXT Phantom 820 Full-Tower Case
    Cooling
    Noctua NH-D15 Elite Class Dual Tower CPU Cooler / 6 x EziDIY 120mm / 2 x Corsair 140mm somethings / 1 x 140mm Thermaltake something / 2 x 200mm Corsair.
    Keyboard
    Corsair K95 / Logitech diNovo Edge Wireless
    Mouse
    Logitech: G402 / G502 / Mx Masters / Mx Air Cordless
    Internet Speed
    2000/500Mbps
    Browser
    All sorts
    Antivirus
    Kaspersky Premium
    Other Info
    ㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤㅤ⠀⠀⠀⠀⠀⠀⠀⠀⠀⠀
    TP-Link BE9300 WiFi 7 Bluetooth 5.4 (Archer TBE550E)
    TP-Link TX201 V1 2.5GB Lan

    Grandstream HT812 - VoIP
    ASUS DSL-AX82U - Mesh
    ASUS RT-AC68U - Mesh
    ASUS RT-BE88U Router

    Brother MFC-L2880DW Printer

    I’m on a horse.
  • At a glance

    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)13th Generation Intel® Core™ i5-1340P Process...16GB LPDDR5-52001x Intel® Iris® Xe Graphics
    Operating System
    Windows 11 Pro 25H2 Build 26200.9168 (Wifes)
    Computer type
    Laptop
    Manufacturer/Model
    LENOVO Yoga 7 14IRL8 - Type 82YL
    CPU
    13th Generation Intel® Core™ i5-1340P Processor(Core™ i5-1340P)
    Memory
    16GB LPDDR5-5200
    Graphics card(s)
    1x Intel® Iris® Xe Graphics
    Sound Card
    Optimized with Dolby Atmos®
    Screen Resolution
    QHD 2880 x 1800 OLED
    Hard Drives
    M.2 512 GB SSD PCIe
    Mouse
    Logiteck MX Master 3S
    Internet Speed
    2000/500
    Antivirus
    Defender / Malwarebytes
    Other Info
    …still on a horse.


    Wireless Network: Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above
    Ports: 1x 1 Novo button; 2 in 1 Audio Combo jack; Micro SD Card Reader; HDMI 1.4b; 2 x USB Type-C (TBT4)
    USB 3.2 Gen 2 DP 1.4a
    PD 3.0); 1 x USB 3.2 Gen1 Type A
    Camera
    1x 1080P FHD IR/RGB Hybrid with Privacy Shutter and Dual Array Microphone
    Graphics
    1x Intel® Iris® Xe Graphics
    Monitor
    14" WUXGA
    Form Factor
    Convertible Notebook
  • Windows 11 Pro 25H2 Build 26200.9168 (Wifes)

    Yoga 7 2-in-1 14IML9 - Type 83DJ

    Processor: Intel® Core™ Ultra 7 155H Processor(Core™ Ultra 7 155H)

    Memory: 32GB LPD5X-7467

    Hard Drive: 1 TB SSD PCIe

    Wireless Network: 1x Wi-Fi 6E 2x2 AX; Bluetooth® 5.1 or above

    Ports: 1 x HDMI 2.1 TMDS; 1 x Novo Button; 1 x Combo Audio Jack
    2 x USB-C (USB 4.0)
    1 x USB-A 3.2 Gen 1

    Camera: 1080P FHD IR Hybrid with Dual Microphone

    Graphics: Intel® Arc™ Graphics

    Monitor: 14" 2.8K

    ...Where's my horse?
What is the video about?
i didn't watch it lol. honestly if its google drive links, i typically dont click them. OP stated 21H1 and alarm sirens started going off 🚩🚩
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2 26200.9457Intel® Core™ i7-14700KG.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5ASUS GeForce RTX 4070 Super 12GB
    OS
    Win 11 Pro 25H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI (BIOS 4505)
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super 12GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Corsair Nautilus 360 RS AIO
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    750Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    MR 8.1 Home
  • At a glance

    Win 11 Pro 25H2 26200.9457Intel Core i5-1140064 GB DDR4MSI GeForce RTX 3060 Ventus 2X 12GB
    Operating System
    Win 11 Pro 25H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-11400
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
  • System Three
    Win 11 Pro 25H2 26200.9457
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
    Intel Core i7-8700 CPU @ 3.20GHz
    32GB DDR4 RAM (4x8)
    EVGA RTX 2060 (used)
    iGPU Intel UHD Graphics 630 (backup)
    Cooler Master Hyper 212
    Mid-Tower Desktop
I am having real issues and am almost ready to just buy another laptop.

Well if that's the case, I would suggest a clean install.

 
Last edited:

My Computers My Computers

  • At a glance

    Win 11 Pro 25H2 26200.9457Intel® Core™ i7-14700KG.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5ASUS GeForce RTX 4070 Super 12GB
    OS
    Win 11 Pro 25H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI (BIOS 4505)
    Memory
    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
    Graphics Card(s)
    ASUS GeForce RTX 4070 Super 12GB
    Sound Card
    Sound Blaster AE-5 Plus
    Monitor(s) Displays
    ASUS TUF Gaming 27" 2K HDR Gaming
    Screen Resolution
    2560 x 1440
    Hard Drives
    Samsung 990 Pro 1TB NVMe (Win 11 25H2)
    SK hynix P41 500GB NVMe
    SK hynix P41 2TB NVMe (x3)
    Crucial P3 Plus 4TB
    PSU
    Corsair RM850x Shift
    Case
    Antec Dark Phantom DP502 FLUX
    Cooling
    Corsair Nautilus 360 RS AIO
    Keyboard
    Logitech MK 320
    Mouse
    Razer Basilisk V3
    Internet Speed
    750Mbs
    Browser
    Firefox
    Antivirus
    Winows Security
    Other Info
    MR 8.1 Home
  • At a glance

    Win 11 Pro 25H2 26200.9457Intel Core i5-1140064 GB DDR4MSI GeForce RTX 3060 Ventus 2X 12GB
    Operating System
    Win 11 Pro 25H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-11400
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
    Screen Resolution
    1920x1080
    Hard Drives
    Samsung 980 Pro 1TB
    Samsung 970 EVO Plus 2TB
    Samsung 870 EVO 500GB SSD
    PSU
    Corsair HX750
    Case
    Cougar MX330-G Window
    Cooling
    Thermalright Frozen Edge 240 Black AIO
    Internet Speed
    350Mbps
    Browser
    Firefox
    Antivirus
    Windows Security
  • System Three
    Win 11 Pro 25H2 26200.9457
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
    Intel Core i7-8700 CPU @ 3.20GHz
    32GB DDR4 RAM (4x8)
    EVGA RTX 2060 (used)
    iGPU Intel UHD Graphics 630 (backup)
    Cooler Master Hyper 212
    Mid-Tower Desktop
you need to upgrade from 21H2 to AT LEAST 23H2. you can do so by using an .ISO. is there a reason you havent? if you absolutely do not want to.. you can use WuMgr (portable) to see what updates will pull:

.https://github.com/DavidXanatos/wumgr/releases/tag/v1.1
Thanks for your answer.

I initially joined this forum because there were a number of more informed and dare I say smarter individuals than me when it comes to windows. I had asked similar questions in the past and the answers given to me were above my head. I did try one of the suggestions but after several attempts and a week of my spare time, I gave up. I asked again because I thought I found a better way to convey my issue.

So I have not done so because I could not figure out how to do it. I would like to if I can.
 

My Computers My Computers

  • At a glance

    Windows 10 Home 10.0.22000.318 upgraded to 11...11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GH...16.0 GB (15.6 GB usable)Intel(R) Iris(R) Xe Graphics (iRISx) - discre...
    OS
    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
    Memory
    16.0 GB (15.6 GB usable)
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics (iRISx) - discrete graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • At a glance

    Windows 10 Pro 64i716GBIntel Iris - Inteli76560U Processor Intel HD ...
    Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps
I’m sure there'd be others that share my opinion that you can type your problem and especially the Winver results into your help thread.

This doesn’t help when trying to see a video:

View attachment 128752

I can think of a few reason why you cant upgrade, TPM2 support needed for 24H2 would be one of them, if that of course is an issue.
The CPU seems to have SSE4.2 so that isn’t an issue.
In reference to 21H2, what about it? Again, the video is unreachable, for me at least.
I hate to type. I figured since I have already spent the time to include my computers information on the sheet accessible by sliding your mouse cursor down just below my signature pic and clicking, I wouldn't need to. Also the information is included in the video.
 

My Computers My Computers

  • At a glance

    Windows 10 Home 10.0.22000.318 upgraded to 11...11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GH...16.0 GB (15.6 GB usable)Intel(R) Iris(R) Xe Graphics (iRISx) - discre...
    OS
    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
    Memory
    16.0 GB (15.6 GB usable)
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics (iRISx) - discrete graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • At a glance

    Windows 10 Pro 64i716GBIntel Iris - Inteli76560U Processor Intel HD ...
    Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps
I’m sure there'd be others that share my opinion that you can type your problem and especially the Winver results into your help thread.

This doesn’t help when trying to see a video:

View attachment 128752

I can think of a few reason why you cant upgrade, TPM2 support needed for 24H2 would be one of them, if that of course is an issue.
The CPU seems to have SSE4.2 so that isn’t an issue.
In reference to 21H2, what about it? Again, the video is unreachable, for me at least.
I think you need to be a Google user of some sort. That is something I found out recently.
 

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    Windows 10 Home 10.0.22000.318 upgraded to 11...11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GH...16.0 GB (15.6 GB usable)Intel(R) Iris(R) Xe Graphics (iRISx) - discre...
    OS
    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
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    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • At a glance

    Windows 10 Pro 64i716GBIntel Iris - Inteli76560U Processor Intel HD ...
    Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps
Well if that's the case, I would suggest a clean install.

Does this mean I need to purchase another copy of Windows?
 

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    Windows 10 Home 10.0.22000.318 upgraded to 11...11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GH...16.0 GB (15.6 GB usable)Intel(R) Iris(R) Xe Graphics (iRISx) - discre...
    OS
    Windows 10 Home 10.0.22000.318 upgraded to 11 V:21H2 (Currently) 22000.2538
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360 Convertible 15T-eb100
    CPU
    11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz 2.70 G
    Motherboard
    HP 8812 Version 55.19
    Memory
    16.0 GB (15.6 GB usable)
    Graphics Card(s)
    Intel(R) Iris(R) Xe Graphics (iRISx) - discrete graphics
    Sound Card
    Realtek High Definition Audio
    Monitor(s) Displays
    Dell
    Screen Resolution
    HP Laptop: 3840x2160, Dell external 1680x1050
    Hard Drives
    NVMe KXG60ZNV512G KIOXIA (NTFS) SSD
    external Samsung 980 PRO PCle 4.0 NVMe M.2 SSD
    (want to make this the internal drive somehow)
    PSU
    135 W Smart AC power adapter
    Case
    emerald cut
    Keyboard
    external HP USB slim KB - PH0U
    Mouse
    Logitech M510
    Internet Speed
    10.3 mbps download, 0.91mbps upload
    Browser
    Chrome Version 97.0.4692.99 (Official Build) (64-bit)
    Antivirus
    Norton 360
    Other Info
    1. Power AC input
    2. HDMI 2.0b12
    3. Audio combo jack
    4. MicroSD reader
    5. Webcam Kill Switch
    6. USB 3.2 Gen 2 Type-A
    7. USB 3.2 Gen 2 Type-C™
    8. USB 3.2 Gen 2 Type-C™ with Thunderbolt™ 312
    Synaptics Precision Touchpad
    64-bit operating system, x64-based processor
    Pen and touch support with 10 touch points w/Windows Ink installed
  • At a glance

    Windows 10 Pro 64i716GBIntel Iris - Inteli76560U Processor Intel HD ...
    Operating System
    Windows 10 Pro 64
    Computer type
    Laptop
    Manufacturer/Model
    HP Spectre x360-15t Touch Convertible
    CPU
    i7
    Memory
    16GB
    Graphics card(s)
    Intel Iris - Inteli76560U Processor Intel HD Graphics 16GB
    Monitor(s) Displays
    15.6" UHD WLED Display -Touch S
    Screen Resolution
    3840x2160
    Hard Drives
    1TB PCIe(R) NVMe M.2 SSD
    Browser
    Chrome
    Antivirus
    Norton
    Other Info
    I am currently locked out of this system by Microsoft. I cannot prove ownership so I an stuck at this point

    Web Cam, Dual Mic's, Active Stylus Pen, Backlit KB
    Thunderbolt 3
    One USB-A 3.0 port, two SuperSpeed USB 10Gbps
Thanks for your answer.

I initially joined this forum because there were a number of more informed and dare I say smarter individuals than me when it comes to windows. I had asked similar questions in the past and the answers given to me were above my head. I did try one of the suggestions but after several attempts and a week of my spare time, I gave up. I asked again because I thought I found a better way to convey my issue.

So I have not done so because I could not figure out how to do it. I would like to if I can.
i have a 23h2 iso from microsoft before they changed the DL to 24h2. i'll upload it to a file transfer link and then post back for you how-to upgrade
 

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Windows 11 Pro
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Windows 11 Pro
@blasirl

1) download the attached .zip and extract it. run the .cmd file as Admin (it is the TPM/Dynamic Check bypass from github). once it says Success in Green, you are good to install 23H2.

2) download the 23H2 ISO i have uploaded for you (from my personal collection - 100% straight from Microsoft before 24H2 was released)
*had to split it into 2 parts because free site only lets me upload 5gb max file. download both parts, place in same folder and extract with 7zip. it will combine the iso into a single file when extracted.

part 1 - .https://www.filemail.com/d/owhgwvsejgwprav
part 2 - .https://www.filemail.com/d/qyzlxmnvjtfrrzy

7zip - .https://www.7-zip.org/

3) double click the ISO to mount it. inside of the newly mounted drive, run setup.exe. this will install/upgrade your windows from 21H2 to 23H2.
 

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Windows 11 Pro
I hate to type. I figured since I have already spent the time to include my computers information on the sheet accessible by sliding your mouse cursor down just below my signature pic and clicking, I wouldn't need to.

I'm assuming we're talking about System One, with the 11th gen CPU?
 
Last edited:

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    Win 11 Pro 25H2 26200.9457Intel® Core™ i7-14700KG.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5ASUS GeForce RTX 4070 Super 12GB
    OS
    Win 11 Pro 25H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel® Core™ i7-14700K
    Motherboard
    ASUS TUF Z690-PLUS WIFI (BIOS 4505)
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    G.SKILL Ripjaws S5 Series 64GB (2 x 32GB) DDR5
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    750Mbs
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    Other Info
    MR 8.1 Home
  • At a glance

    Win 11 Pro 25H2 26200.9457Intel Core i5-1140064 GB DDR4MSI GeForce RTX 3060 Ventus 2X 12GB
    Operating System
    Win 11 Pro 25H2 26200.9457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Self Built
    CPU
    Intel Core i5-11400
    Motherboard
    Asus TUF Gaming Z590 Plus WiFi (BIOS 2803)
    Memory
    64 GB DDR4
    Graphics card(s)
    MSI GeForce RTX 3060 Ventus 2X 12GB
    Sound Card
    SoundBlaster Audigy Fx V2
    Monitor(s) Displays
    Samsung F27T350
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    Samsung 980 Pro 1TB
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    Internet Speed
    350Mbps
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  • System Three
    Win 11 Pro 25H2 26200.9457
    ASUS PRIME Z370-P II BIOS 3004 7/12/21
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