Perrorist
Well-known member
- Local time
- 5:26 AM
- Posts
- 16
- OS
- Windows 10
Background:
Need to access Microsoft account to change payment method so I can continue using Office 365. Attempted to sign in by usual method but told I had to use Authenticator.
Problem:
Followed the instructions to create Authenticator account which includes downloading the app. Phone said I already had the account (true but for work) and so wouldn't download the app again. Created a second account on Authenticator on the phone for Microsoft only to be told that I couldn't use the password-free feature as it was already in use by the work account. Stumped.
Because I couldn't login to Microsoft, I discovered that prevented me from getting access to support.
My 365 subscription no longer being valid, I now cannot update any files or use OneDrive.
As a solution, I thought, I'll download Office 2021. However, that process also needed a Microsoft account. I created a new account, but access to an existing account was still required. I give up.
Microsoft has taken security to an absurd extreme.
Advice needed:
If you have any solutions. please let me know. It will be greatly appreciated.
Need to access Microsoft account to change payment method so I can continue using Office 365. Attempted to sign in by usual method but told I had to use Authenticator.
Problem:
Followed the instructions to create Authenticator account which includes downloading the app. Phone said I already had the account (true but for work) and so wouldn't download the app again. Created a second account on Authenticator on the phone for Microsoft only to be told that I couldn't use the password-free feature as it was already in use by the work account. Stumped.
Because I couldn't login to Microsoft, I discovered that prevented me from getting access to support.
My 365 subscription no longer being valid, I now cannot update any files or use OneDrive.
As a solution, I thought, I'll download Office 2021. However, that process also needed a Microsoft account. I created a new account, but access to an existing account was still required. I give up.
Microsoft has taken security to an absurd extreme.
Advice needed:
If you have any solutions. please let me know. It will be greatly appreciated.
My Computer
At a glance
Windows 10Intel Core i9 9900KF ProcessorCorsair Vengeance RGB Pro CMW32GX4M4C3000C15 ...MSI Radeon RX 5700 Gaming X 8GB
- OS
- Windows 10
- Computer type
- PC/Desktop
- Manufacturer/Model
- Asus self-build
- CPU
- Intel Core i9 9900KF Processor
- Motherboard
- Asus Maximus XI Hero Wireless
- Memory
- Corsair Vengeance RGB Pro CMW32GX4M4C3000C15 32GB (2x16GB) DDR4
- Graphics Card(s)
- MSI Radeon RX 5700 Gaming X 8GB
- Monitor(s) Displays
- 2*Benq, 1*VZ27A
- Screen Resolution
- 1920*1080
- Hard Drives
- Various
- PSU
- Seasonic Prime Platinum 850W
- Case
- Fractal Design Vector RS Dark Tempered Glass Case
- Cooling
- CoolerMaster MA410M
- Keyboard
- Corsair
- Mouse
- RollerMouse Red / Logitech G700S
- Internet Speed
- 100Mb
- Browser
- Brave
- Antivirus
- Malwarebytes Pro
) and are yet to edit them, I will respect your decision.
