Bluetooth Blues

None of your images match what I see on my bt or sound or anything settings. If I say don't allow Senary to maybe get back to blue tooth, it says I won't be able to hear anything. But should I do that to get back to bt?

Press WinKey+A then click on the arrow next to the Bluetooth logo to see if the buds are listed there...
(You may have to connect them manually every time unless you make them the default..., if they're not listed there, you'll have to re-pair them)

Patsy1011 said:

Hi - went to the adapter -- did as instructed. No option available in properties to unselect box. I had seen that option in human interface device - I unchecked the box there. Don't know if it will have the same effect. Thanks for your input.
The BT just not being seen on my system. Thanks again.

Click to expand...

The human interface device section is the same thing. The BT adapter could be there or where I mentioned. It depends on the Window version you use.
The link I posted describes this case too at the end of its page (with yellow background).
See the sample names they use in the description in case they are similar to what you have.

Good luck.

On my pc that picture you show sez "not connected" Duh. How do I re-pair them pls?

Patsy1011 said:

On my pc that picture you show sez "not connected" Duh. How do I re-pair them pls?

Click to expand...

If they show up there, they're paired..., just click to connect.

Considering the fact that they were working fine 2 days ago, i find this disappearance quite troubling and annoying!

They used to show there -- not now..that my friend is the problem. They no longer show up anywhere!!

Patsy1011 said:

They no longer show up anywhere!!

Click to expand...

Go to Settings/Bluetooth & devices/View more devices..., check to make sure they are not listed there.
If they are, click the dropdown and Remove them.

Then Pair them up fresh...,
Remove both buds from the case, a light should be flashing on one of them indicating Pairing Mode...,
in Settings Add device/Bluetooth........

ok -- did a re-pair. Went to settings -- add device /Bluetooth -- here's what we get:

I have done the troubleshoot BT connections til I'm blue in the face - or should I say, Bluetooth in the face? Aaaargh!!

Patsy1011 said:

Went to settings -- add device /Bluetooth -- here's what we get:

Click to expand...

Did they go into Pairing Mode?

I believe so. I did as requested so must be. Took them out of case -- lit up. I have always taken them out of the case after an overnight -- I would put them on my keyboard and they always came aboard. Ready to go. I really can't imagine what happened to this tech. Thanks again for looking at this.

Patsy1011 said:

Took them out of case -- lit up.

Click to expand...

When in Pairing Mode, those tiny lights should be flashing aggressively...

Well they're lit - they blink - don't know how aggressively but seem happy to be working toward a goal and blinking...I contacted the Lenovo forum. Made many suggestions - so far none have worked. They did say try another BT device - I did - another ear bud set. No deal with that one either. Lenovo indicated if neither BT device worked, it is a laptop issue. Which is what I'm thinking. It must be internal to the laptop but what?

Patsy1011 said:

Considering the fact that they were working fine 2 days ago

Click to expand...

Any Windows Updates in the past 2 days?

I've seen that wipe out working drivers in the past...

@Patsy1011
In Settings/Bluetooth & devices/Devices, change this to Advanced, see if it helps...

The best part of computing.
Persevering and patient technical people along with users remaining in a good mood :)

I've never used any buds. I have only meddled with my Sony BT stereo headphones and a software surround emulation.
Nevertheless, the problems/solutions should be pretty similar.

My headphones work fine but lately I had to go to Bluetooth settings and manually connect to them. It should have happened automatically soon as I switched on the headphones. Blame it on applied 'enhancements' to improve Windows (maybe as in (3) below).

Points to check:
1. Disable Windows fast boot.
2. As mentioned above, do not allow the computer to turn off the BT adapter to save power.
3. Services:
Set both Bluetooth Support Service and Bluetooth User Support Service_xyz... to start automatically.
The User Support Service might complain for wrong parameter... In this case, open an Admin command prompt and run:
sc config BluetoothUserService start= auto
(you'll see the service set to Automatic after restarting Windows).
4. If you haven't yet, delete the buds connection in Bluetooth Settings and pair it fresh.
5. Switch off the buds
6. Restart Windows

If everything is in place (and I haven't forgotten something critical), when you switch on the buds, it should connect right away.
Open Bluetooth settings while doing that to see the change from not connected to connected.

All the best.

Update:

Adding this in case it helps.
I found it as a possible solution that seems simpler, when I was searching for a reason why the Generic Bluetooth Radio is yellow marked (code 31).
It is the Microsoft default driver, dated 2006, and its 2 .sys files in \system32\drivers have a 9/22/2026 date. Updating the driver tells me it can't find a better driver than what I already had. The installed driver's details are zilch. Go figure...

Anyway, if you disable this Generic driver (disable, uninstall will put it back after a reboot and enable it) and restart Windows, the Bluetooth problem goes away. It seems the MS driver has priority over whatever BT adapter is installed and that could cause the problem.
The relevant thread is here:

Coffee time...

Edwin said:

@Patsy1011
In Settings/Bluetooth & devices/Devices, change this to Advanced, see if it helps...

View attachment 184295

Click to expand...

OK - worth a try.

Wow wow -- I will give it all a try. Thank you Kanenas.
Issues:
1. do not know how to do
2. ok
3. did
4. ??
5.ok
6. will do
I did all steps except 1 and 4. Without those, probably doomed to failure. And it and I did. I'm growing fearful that this is a lost cause. Perhaps I need to purchase a new adapter. If you look at the post below this one, you may see what I mean. Thanks again.

Edwin - I know I have seen that screen before but when I follow the input, that screen doesn't show up. Here are a couple of images that may be part of the problem -- although Barrot has shown that message before - i.e. cannot load drivers for this device. and it has worked in spite of that.