Boot issue


J

Joopa

Well-known member
Local time
8:34 PM
Posts
13
OS
Windows 11
windows 11, the machine will start, but the screen will remain black. Reset and starts normally. i stopped fast boot from windows and uefi but it didn't help. the parts of the machine are new except for the power supply. where could i look for a bug?
 

My Computer My Computer

At a glance

Windows 11AMD Rryzen 7 5700GKingston 2x32GB FURY DDR4integrated in the CPU
OS
Windows 11
CPU
AMD Rryzen 7 5700G
Motherboard
Asus Rog Strix B550-F
Memory
Kingston 2x32GB FURY DDR4
Graphics Card(s)
integrated in the CPU
Sound Card
ntegrated in the Mobo
Monitor(s) Displays
Dell 27"
Screen Resolution
1920x1080
Hard Drives
kingston ssd M.2 500Gb (windows 11)
WD hdd 1Tb
WD hdd 2Tb
PSU
corsair RM750X
Case
Antec GX500 atx
Cooling
SilentiumPC Fera 5
Keyboard
Microsoft multimedia 1.0
Mouse
Trust
Internet Speed
30Mb
Browser
Chrome
Antivirus
Avast
Joopa said:
windows 11, the machine will start, but the screen will remain black. Reset and starts normally. i stopped fast boot from windows and uefi but it didn't help. the parts of the machine are new except for the power supply. where could i look for a bug?
Click to expand...



I would re-seat the RAM. I've seen RAM that wasn't well seated, cause black screens.
 

My Computers My Computers

System One System Two

  • At a glance

    Win 11 Home ♦♦♦26200.9168 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.9168 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1

  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
Try the basics first, make sure you have plugged the HDMI/ DP/ VGA cable into the correct display port (either CPU if using integrated or GPU if using dedicated), try different slot for dedicated GPU if available.
Check all power and data cables are correctly seated.
Is the display powered on? Try a different display/ display port on display device, and/ or different display cable/ cable type.
 

My Computer My Computer

At a glance

Windows 11 Pro 22H2, build: 22621.521Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)64GB DDR 3600MhzAsus Tuff RTX 3080 10GB OC
OS
Windows 11 Pro 22H2, build: 22621.521
Computer type
PC/Desktop
Manufacturer/Model
Scan 3XS Custom 1700
CPU
Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
Motherboard
Asus ProArt Creator B660 D4
Memory
64GB DDR 3600Mhz
Graphics Card(s)
Asus Tuff RTX 3080 10GB OC
Sound Card
Onboard Realtek
Monitor(s) Displays
Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
Screen Resolution
2560 x 1440p & 1920 x 1080p
Hard Drives
WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
PSU
Corsair RM1000X Modular
Case
Corsair 4000D Airflow Desktop
Cooling
Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
Keyboard
Microsoft Ergonomic
Mouse
Logitech G402
Internet Speed
800Mbs
Browser
Edge Chromium
Antivirus
Defender, Malwarebytes
All the previous instructions have been tried but they didn't help with the problem, what else could i try?
 

My Computer My Computer

At a glance

Windows 11AMD Rryzen 7 5700GKingston 2x32GB FURY DDR4integrated in the CPU
OS
Windows 11
CPU
AMD Rryzen 7 5700G
Motherboard
Asus Rog Strix B550-F
Memory
Kingston 2x32GB FURY DDR4
Graphics Card(s)
integrated in the CPU
Sound Card
ntegrated in the Mobo
Monitor(s) Displays
Dell 27"
Screen Resolution
1920x1080
Hard Drives
kingston ssd M.2 500Gb (windows 11)
WD hdd 1Tb
WD hdd 2Tb
PSU
corsair RM750X
Case
Antec GX500 atx
Cooling
SilentiumPC Fera 5
Keyboard
Microsoft multimedia 1.0
Mouse
Trust
Internet Speed
30Mb
Browser
Chrome
Antivirus
Avast
"Graphics Card(s)integrated in the PSU"
Anything in the setup menus that might pertain to this ?
 

My Computer My Computer

At a glance

windows 11AMD Ryzen R7-1700 8-Core 3.0GHz16gbNVIDIA GeForce GTX1070
OS
windows 11
Manufacturer/Model
HP Omen 880-030
CPU
AMD Ryzen R7-1700 8-Core 3.0GHz
Memory
16gb
Graphics Card(s)
NVIDIA GeForce GTX1070
Hard Drives
ssd + ssd +HD
Internet Speed
100/100
Browser
Edge
Other Info
Macrium Reflect
Run through this checklist and report findings into this thread:

Windows logo key + Ctrl + Shift + B
etc.

Troubleshooting blank screens in Windows | Microsoft Support

If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.
support.microsoft.com support.microsoft.com
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
I had a similar issue and it turned out that a pin(s) were bent on the processor. If you have just the right ones that are bent in an APU as you have it will cause a blank scree

Just a quick thought.
 

My Computer My Computer

At a glance

Windows 11 Home(Beta) - 25H2 -26220.9223AMD Ryzen 5 5600GG.SKILL Ripjaws V Series 64GB 4x16Nvidia geforce gtx titan x
OS
Windows 11 Home(Beta) - 25H2 -26220.9223
Computer type
PC/Desktop
Manufacturer/Model
Banana Junior 5600-G Series
CPU
AMD Ryzen 5 5600G
Motherboard
Asus ROG Strix B550-F
Memory
G.SKILL Ripjaws V Series 64GB 4x16
Graphics Card(s)
Nvidia geforce gtx titan x
Monitor(s) Displays
28" ASUS VP28U 4k
Screen Resolution
4K
Hard Drives
Primary SAMSUNG 970 EVO Plus
PSU
EVGA BQ 700w 80+ Bronze
Case
Zalman i3 NEO
Cooling
ARCTIC Freezer 7 X
Keyboard
Corsair
Mouse
Amazon Generic with Cord
Internet Speed
Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
Browser
Firefox and Edge
Antivirus
MS - Defender
Other Info
Speakers: Klipsch ProMedia 2.1
zbook said:
Run through this checklist and report findings into this thread:

Windows logo key + Ctrl + Shift + B
etc.

Troubleshooting blank screens in Windows | Microsoft Support

If your computer is showing a black or blank screen in Windows, these troubleshooting tips could help get your system back up and running.
support.microsoft.com support.microsoft.com
Click to expand...
I removed yesterday with amd removal tool the video card drivers. Now the machine will start normally with windows drivers but the event monitor will show error AMDRyzenMasterDriverV19, Service Control Manager, event id 7000. Is it best to reinstall amd latest driversP
 

My Computer My Computer

At a glance

Windows 11AMD Rryzen 7 5700GKingston 2x32GB FURY DDR4integrated in the CPU
OS
Windows 11
CPU
AMD Rryzen 7 5700G
Motherboard
Asus Rog Strix B550-F
Memory
Kingston 2x32GB FURY DDR4
Graphics Card(s)
integrated in the CPU
Sound Card
ntegrated in the Mobo
Monitor(s) Displays
Dell 27"
Screen Resolution
1920x1080
Hard Drives
kingston ssd M.2 500Gb (windows 11)
WD hdd 1Tb
WD hdd 2Tb
PSU
corsair RM750X
Case
Antec GX500 atx
Cooling
SilentiumPC Fera 5
Keyboard
Microsoft multimedia 1.0
Mouse
Trust
Internet Speed
30Mb
Browser
Chrome
Antivirus
Avast
Trial and error steps can be performed to see if it makes a difference.

For example try new and old drivers.

Try clean boot with new and old drivers.

Try uninstalling any of these non-Microsoft software:
a) antivirus
b) firewall
c) drive encryption


Make a free backup image using Macrium.
www.tenforums.com

Backup and Restore with Macrium Reflect

How to Create and Restore a System Image Backup with Macrium Reflect
www.tenforums.com www.tenforums.com

Clean install Windows 11 > see if it makes a difference
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
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