Computer turns off after putting it into sleep mode


FatherTime

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Windows 11 Pro
My computer turns off after putting it into sleep mode. My relative was using the PC, My pc was asleep and I think they shut down the PC while it was in sleep.. and now the PC always turns off when putting it in sleep mode...

How does this happen and how can I fix it?

Windows Version 24H2 (OS Build 26200.7171)


I ran SFC and DISM commands, Power Troubleshooter, reflashed BIOS and it still turns off when putting the PC into sleep.
 
Windows Build/Version
Windows Version 24H2 (OS Build 26200.7171)
Last edited:

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P WIFI
    Memory
    32 GB DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti
Note: this user reported this same issue back in 2024 and said running power diagnostics fixed it at that time, so this is not a new issue . Refer to that post before spending a lot of time giving advice that might be repetitive.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
Note: this user reported this same issue back in 2024 and said running power diagnostics fixed it at that time, so this is not a new issue . Refer to that post before spending a lot of time giving advice that might be repetitive.

I ran power diagnostics, issues didn't fix.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P WIFI
    Memory
    32 GB DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti
I ran power diagnostics, issues didn't fix.
So, are you saying this is a new occurrence OR that it was never fixed in 2024?

There have been 3 bios updates for that board in 2025, the latest 8/6/25 7E06v1G. Have you flashed that version?
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
I never bother with sleep mode. More trouble than its worth.

If I'm going to be away from my PC for a long time, I turn it off.
 

My Computers

System One System Two

  • OS
    Windows 11 Education For 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics 5500 AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender
  • Operating System
    Windows 11 Pro For Workstations 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender
So, are you saying this is a new occurrence OR that it was never fixed in 2024?

There have been 3 bios updates for that board in 2025, the latest 8/6/25 7E06v1G. Have you flashed that version?

New occurrence. I already had the latest BIOS update, reflashed and the computer still shuts down after sleep. My relative wanted to play a game on my PC, when they were at my PC it was in sleep mode. They turned it off, then on and now the PC shuts down every time I put it into sleep.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P WIFI
    Memory
    32 GB DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti
when they were at my PC it was in sleep mode. They turned it off, then on and now the PC shuts down every time I put it into sleep.
It probably sounds stupid (and it may well be) but I would create a new local user account to test with. Shut down and then login to new account.. Unless denied by group policy, each user account has own sleep setting. Using the new account at its default sleep setting, observe sleep behavior to see if the system shuts down instead of sleep.
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 11 Pro 24H2 26200.8457
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8457
One question: Does the PC shutdown immediately after putting to sleep or only after some period of time? Is it possible that it goes to sleep normally and then later hibernates? Hibernation would look like it is fully shutdown (and it is, it just saves the system state to a hibernation file first).

If that is a possibility, then you may just want to check what the hibernation timeout is and lengthen it or turn it off completely.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
It probably sounds stupid (and it may well be) but I would create a new local user account to test with. Shut down and then login to new account.. Unless denied by group policy, each user account has own sleep setting. Using the new account at its default sleep setting, observe sleep behavior to see if the system shuts down instead of sleep.
I don't think it's sleep settings. Also, tried everything in my old thread, didn't work. I had to take out PSU half way and plug out everything and plug it back in.
One question: Does the PC shutdown immediately after putting to sleep or only after some period of time? Is it possible that it goes to sleep normally and then later hibernates? Hibernation would look like it is fully shutdown (and it is, it just saves the system state to a hibernation file first).

If that is a possibility, then you may just want to check what the hibernation timeout is and lengthen it or turn it off completely.

PC would shut off immediately when putting it into sleep mode. But I took out the PSU half way and re-plugged everything in. Also, reseated GPU.

Sleep seems to work now. Will monitor it over a few days/weeks.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P WIFI
    Memory
    32 GB DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti
Sleep seems to work now. Will monitor it over a few days/weeks.
That's an odd one, but glad it is working for you at the moment. Let us know how it goes after a few days.
 

My Computers

System One System Two

  • OS
    Win11 Pro 25H2 (RTM+)
    Computer type
    PC/Desktop
    Manufacturer/Model
    Acemagic
    CPU
    Intel i7-14650HX
    Memory
    32 GB
    Graphics Card(s)
    No GPU - Built-in Intel Graphics
    Sound Card
    Integrated
    Monitor(s) Displays
    Varies as machine will often be moved to locations with different monitors
    Screen Resolution
    Varies
    Hard Drives
    1 x 1TB Gen 4 NVMe SSD
    PSU
    120W Power Brick
    Keyboard
    Corsair K70 Max RGB Magnetic Keyboard
    Mouse
    Logitech MX Master 3
    Internet Speed
    1Gb Up / 1 Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
  • Operating System
    Win11 Pro 25H2 (RTM+)
    Computer type
    Laptop
    Manufacturer/Model
    Lenovo ThinkBook 13x Gen 2
    CPU
    Intel i7-1255U
    Memory
    16 GB
    Graphics card(s)
    Intel Iris Xe Graphics
    Sound Card
    Realtek® ALC3306-CG codec
    Monitor(s) Displays
    13.3-inch IPS Display
    Screen Resolution
    WQXGA (2560 x 1600)
    Hard Drives
    2 TB 4 x 4 NVMe SSD
    PSU
    USB-C / Thunderbolt 4 Power / Charging
    Keyboard
    Backlit, spill resistant keyboard
    Mouse
    Buttonless Glass Precision Touchpad
    Internet Speed
    1Gb Up / 1Gb Down
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    WiFi 6e / Bluetooth 5.1 / Facial Recognition / Fingerprint Sensor / ToF (Time of Flight) Human Presence Sensor
Problem is solved. I don't seem to get any more issues.
 

My Computer

System One

  • OS
    Windows 11 Pro
    Computer type
    PC/Desktop
    Manufacturer/Model
    iBUYPOWER/MSI
    CPU
    Intel® Core™ i9-14900KF Processor
    Motherboard
    MSI PRO Z790-P WIFI
    Memory
    32 GB DDR5-5200MHz
    Graphics Card(s)
    NVIDIA GeForce RTX 4070 Ti

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