Dual OS?


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Try3

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And you've said that you are using this, MSOffice Outlook, in your Admin user account
[I'm going to post a few shots and they are all of Outlook]
Outlook 2021 sample screenshot.png


257.png


Outlook.jpg




Please agree or correct me.

Denis
 

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Try3

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You can also confirm things in each account by opening Task manager & looking to see what Apps are running.
%systemroot%\system32\taskmgr.exe

Denis
 

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coolnewyorker

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"Denihome page (www.msn.com)but there are functions that are not working. Like the Cmd Prompt does not accept entry. Some apps work and others don't. Snipping snips but does not keep snipped items"
I have no idea what you mean here.


Denis
Admin user acct. that was working well no longer does. I lost powershell. Cmd prompt does not take command, snipping tool snips but does not keep snipped items(which usually is in Download folder or desktop) and that's why I cannot keep screenshot of the mail to send, some desk apps disappeared and of the remaining ones, some work and others don't (camera, what's up, calculator, etc do not respond)
 

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  • OS
    W11 Home 64-bit
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    Laptop
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    HP Envy Laptop 17-choxx
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    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
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    BaseBoard version: 62 NVMe
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coolnewyorker

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And you've said that you are using this, MSOffice Outlook, in your Admin user account
[I'm going to post a few shots and they are all of Outlook]
Outlook 2021 sample screenshot.png


257.png


Outlook.jpg




Please agree or correct me.

Denis
This one looks similar but not the same. Never seen it.
 

My Computer

System One

  • OS
    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
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    Intel Iris Xe Graphic
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    Bang & Olufsen dual speakers
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    17.3 diagonal, FHD touchscreen
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    1920 x 1080
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Try3

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Cmd prompt does not take command
OK, please start by posting a photo showing what is going wrong with this.

And I'm still waiting for a photo of the application that you use for mail in your Admin account [assuming you have a smartphone so you can take a photo, copy it across to your computer then post it here].

Denis
 

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coolnewyorker

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    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
    Graphics Card(s)
    Intel Iris Xe Graphic
    Sound Card
    Bang & Olufsen dual speakers
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    17.3 diagonal, FHD touchscreen
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    1920 x 1080
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Try3

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I do not believe we are going to resolve this matter until you post a screenshot or a photo of whatever it is you are using for email in your Admin account.

Denis
 

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johnlgalt

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Guys, chill. He said he cannot take a screen shot in admin because it is hiding it or whatever. He did show one screenshot from the non admin account that shows Windows Mail. Also realize he is probably using mailto: links that open the default mail app, which was somehow set to the Outlook program in the admin account. So, please, relax, and try to help him, not take him as being argumentative.

What is apparently happening is that the admin account, for whatever reason, is running Outlook instead of Mail, and it has changed since he was using the admin account from Windows 10. I suspect either the following, or else a popup to use Outlook instead of Windows Mail came up and was mistakenly clicked on.

@coolnewyorker - I suspect that the admin account you're using is, in fact, the hidden Administrator account that you could enable in Windows 10, but in Windows 11 may, in fact, break usability of apps like Windows Mail because such apps are installed from the Microsoft Store, which may not work correctly in that account.

If you could run netplwiz (just type it in the start search, when in your Std account), and take a screenshot of that, and send it to me, I'll hide the account names so that they won't be posted live and post it here for you so we can ascertain what is going on. Otherwise, in the admin account, simply type Mail in start and it will open the same program, if the admin account can access it.
 

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    Windows 11 21H2
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    AMD Ryzen 9 3950X
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    1440p | 4k
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    Fractal Design Define 7 XL Dark ATX Full Tower Case
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    Windows 10 x64 Pro build 21H1
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    Dell Latitude E5470
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    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
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    Dell
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    16 GB
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coolnewyorker

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OK, please start by posting a photo showing what is going wrong with this.

And I'm still waiting for a photo of the application that you use for mail in your Admin account [assuming you have a smartphone so you can take a photo, copy it across to your computer then post it here].

Denis
Ok, I just took a pic. Now I have to figure out how to send it to PC so I can post it here. I need to pair them via BT.
 

My Computer

System One

  • OS
    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
    Graphics Card(s)
    Intel Iris Xe Graphic
    Sound Card
    Bang & Olufsen dual speakers
    Monitor(s) Displays
    17.3 diagonal, FHD touchscreen
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    1920 x 1080
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coolnewyorker

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Guys, chill. He said he cannot take a screen shot in admin because it is hiding it or whatever. He did show one screenshot from the non admin account that shows Windows Mail. Also realize he is probably using mailto: links that open the default mail app, which was somehow set to the Outlook program in the admin account. So, please, relax, and try to help him, not take him as being argumentative.

What is apparently happening is that the admin account, for whatever reason, is running Outlook instead of Mail, and it has changed since he was using the admin account from Windows 10. I suspect either the following, or else a popup to use Outlook instead of Windows Mail came up and was mistakenly clicked on.

@coolnewyorker - I suspect that the admin account you're using is, in fact, the hidden Administrator account that you could enable in Windows 10, but in Windows 11 may, in fact, break usability of apps like Windows Mail because such apps are installed from the Microsoft Store, which may not work correctly in that account.

If you could run netplwiz (just type it in the start search, when in your Std account), and take a screenshot of that, and send it to me, I'll hide the account names so that they won't be posted live and post it here for you so we can ascertain what is going on. Otherwise, in the admin account, simply type Mail in start and it will open the same program, if the admin account can access it.
Matter of fact, mail in Admin just went missing. So I typed mail in search to get it. All these malfunctionings , I think , are consequent to uninstalling MS 365 to get rid of nag screens.
 

My Computer

System One

  • OS
    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
    Graphics Card(s)
    Intel Iris Xe Graphic
    Sound Card
    Bang & Olufsen dual speakers
    Monitor(s) Displays
    17.3 diagonal, FHD touchscreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB SSD NVMe
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    Full-size Island -style
    Browser
    Edge
    Antivirus
    W Defender

coolnewyorker

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Matter of fact, mail in Admin just went missing. So I typed mail in search to get it. All these malfunctionings , I think , are consequent to uninstalling MS 365 to get rid of nag screens. I have no hidden accounts in both W10 and W11. I just checked my 2020 W10 PC. It is functioning normally. I need MSN agent to help me out with W11 Admin account thru remote screen assistance.
 

My Computer

System One

  • OS
    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
    Graphics Card(s)
    Intel Iris Xe Graphic
    Sound Card
    Bang & Olufsen dual speakers
    Monitor(s) Displays
    17.3 diagonal, FHD touchscreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB SSD NVMe
    Keyboard
    Full-size Island -style
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    Edge
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    W Defender

cereberus

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    Windows 10 Pro + others in VHDs
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    ASUS Vivobook 14
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    I7
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    Yep, Laptop has one.
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    16 GB
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    Integrated Intel Iris XE
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    Realtek built in
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    1 TB Optane NVME SSD, 1 TB NVME SSD
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johnlgalt

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Matter of fact, mail in Admin just went missing. So I typed mail in search to get it. All these malfunctionings , I think , are consequent to uninstalling MS 365 to get rid of nag screens.

Matter of fact, mail in Admin just went missing. So I typed mail in search to get it. All these malfunctionings , I think , are consequent to uninstalling MS 365 to get rid of nag screens. I have no hidden accounts in both W10 and W11. I just checked my 2020 W10 PC. It is functioning normally. I need MSN agent to help me out with W11 Admin account thru remote screen assistance.

More proof that you were using 2 different programs in the two accounts - Outlook in Admin account and Windows Mail in Std account.

I know that what you see makes it seem like we're wrong, but please, trust us - we know the difference between Windows Mail, Outlook.exe and the website outlook.com. I use all 3 daily. Many others use at least 2 of the three daily as well.

As soon as you uninstalled Microsoft Office, it removed the Outlook program - the only Outlook program that you had - off that computer.
 

My Computers

System One System Two

  • OS
    Windows 11 21H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * Corsair Vengeance 32 GB 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    Eve Spectrum ES07D02 280 Hz QHD | Eve Spectrum ES07D03 4K Gaming Monitor
    Screen Resolution
    1440p | 4k
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    ZXT KRAKEN Z73 73.11 CFM Liquid CPU Cooler (3x 120 mm push top) + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3 for Business
    Internet Speed
    Logitech MX Master 3 for Business
    Browser
    Nightly (default) + Firefox (stable),Chrome, Edge/ß/Dev/Canary
    Antivirus
    Defender
  • Operating System
    Windows 10 x64 Pro build 21H1
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryvill 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Mouse
    Logitech MX Master (shared) | Dell TouchPad
    Keyboard
    Dell
    Internet Speed
    AT&T LightSpeed Gigabit Duplex
    Browser
    Edge Chromium | Chrome | Firefox Nightly | Brave
    Antivirus
    Defender + MB4

coolnewyorker

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More proof that you were using 2 different programs in the two accounts - Outlook in Admin account and Windows Mail in Std account.

I know that what you see makes it seem like we're wrong, but please, trust us - we know the difference between Windows Mail, Outlook.exe and the website outlook.com. I use all 3 daily. Many others use at least 2 of the three daily as well.

As soon as you uninstalled Microsoft Office, it removed the Outlook program - the only Outlook program that you had - off that computer.
For more than a decade (or maybe ever), I used ONLY OUTLOOK, the free version. I have not used, and do not want to use, any other. Now, I ended up deleting my Admin user account. And recreated another Admin user acct. Fresh, it looks normal, of course different from the Std user which I have personalized extensively. But it is , so far, working very well. The newly recreated Admin user acct came out with a mail (I did not install it) that is absolutely identical to my mail in Std user in W11 and both users in the 19-month old W10 PC . In short I have now 4 identical mails, and they are all free OUTLOOK, the only one I ever used. Please do not insist on telling me that my 4 mails are not OUTLOOK. Free OUTLOOK is the only mail I know. I think the one in the deleted Admin user was either a MS mail or a new OUTLOOK, and I did not like it at all. (Btw, I saw only a blue envelope. I understand the other mail is white?). Also, so far I am all set. no prob.
What does the "multi" next to "quote" do?
 
Last edited:

My Computer

System One

  • OS
    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
    Graphics Card(s)
    Intel Iris Xe Graphic
    Sound Card
    Bang & Olufsen dual speakers
    Monitor(s) Displays
    17.3 diagonal, FHD touchscreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB SSD NVMe
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    Full-size Island -style
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    W Defender

Try3

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they are all free OUTLOOK, the only one I ever used. Please do not insist on telling me that my 4 mails are not OUTLOOK. Free OUTLOOK is the only mail I know
If they look like the screenshot you posted earlier then they are all Mail not Outlook. Look through your Start menu for its icon & see what its name it. Run Task mgr and see what it calls it.
If they don't then post a screenshot or photo.

All the best,
Denis
 

My Computer

System One

  • OS
    Windows 11 Home x64 Version 21H2 Build 22000.675

coolnewyorker

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If they look like the screenshot you posted earlier then they are all Mail not Outlook. Look through your Start menu for its icon & see what its name it. Run Task mgr and see what it calls it.
If they don't then post a screenshot or photo.

All the best,
Denis
I know they are all outlook, free version and I never downloaded any. They just are there with the OS. I just reset W11 because the Admin user is still not fully well. And the mail that came with reinstallation is the same mail in all users. Right now, have four mails...all the familiar Outlook I have been using for years. Before, there was only one outlookI think OUTLOOK now has different looks depending on the version, free or not, or even manner of installation.
If they look like the screenshot you posted earlier then they are all Mail not Outlook. Look through your Start menu for its icon & see what its name it. Run Task mgr and see what it calls it.
If they don't then post a screenshot or photo.

All the best,
Denis
mail std..jpg
This has been my mail for the longest. I did not download this. The background is personalization. But I know it is Outlook. Now I have four identical mails, including the background. Outlook was only one version and it was free. Now, Outlook has different versions...free and paid for. I never paid..
Oh, please red-pencil my mail addresses. I am clueless how to do it.
 

My Computer

System One

  • OS
    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
    Graphics Card(s)
    Intel Iris Xe Graphic
    Sound Card
    Bang & Olufsen dual speakers
    Monitor(s) Displays
    17.3 diagonal, FHD touchscreen
    Screen Resolution
    1920 x 1080
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    1 TB SSD NVMe
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    Full-size Island -style
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Try3

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But I know it is Outlook
No, it is not.
Look through your Start menu for its icon & see what its name it. Run Task mgr and see what it calls it.
I told you two ways of checking. Please use at least one of them.

Please stop using the wrong terms for things. This thread would otherwise have consisted of a single reply followed by a post from you saying how nice it was that the answer was that simple.

Denis
 

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    Windows 11 Home x64 Version 21H2 Build 22000.675

jaree1961

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I am with @Try3 on this one.
That latest screenshot looks a hell of a lot like "Microsoft Mail"
 

My Computers

System One System Two

  • OS
    Windows 11 Pro 21H2 Build-22000.675
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built
    CPU
    Intel S1200 Core i3 10105
    Motherboard
    Gigabyte S1200 MicroATX B560M DS3H DDR4
    Memory
    16.0 GB
    Graphics Card(s)
    MSI GT710 2GB PCIe Video Card
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    Realtek® Audio CODEC
    Monitor(s) Displays
    Dual Acer 24in
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    1920 x 1080
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    500GB Crucial P1 M.2 PCIe SSD
    PSU
    500W
    Case
    Thermaltake ATX Versa H21 Case
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    Internal fans by (3)
    Keyboard
    Microsoft Wireless Keyboard 850
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    Microsoft Wireless mouse
    Internet Speed
    50Mbps / 20Mbps
    Browser
    Chrome
    Antivirus
    Defender, Malwarebyte
  • Operating System
    Windows 11 Pro 21H2 Build-22000.675
    Computer type
    PC/Desktop
    Manufacturer/Model
    Home built Test-PC
    CPU
    Intel(R) Core(TM) i5-4460 CPU @ 3.20GHz
    Motherboard
    ASUS S1150 MicroATX B85M-E
    Memory
    12.0 GB
    Graphics card(s)
    Integrated Video Card
    Sound Card
    Integrated Sound Card
    Monitor(s) Displays
    Chimei 22"
    Screen Resolution
    1680 x 1050
    Hard Drives
    120GB WD 2.5" Green SATA 6Gb/s SSD
    1TB WD 3.5" 7200rpm SATA 6Gb/s Caviar Blue
    PSU
    400W
    Case
    Cougar MicroATX MG100 Case Black
    Cooling
    Deepcool 120mm Case Fan
    Mouse
    Logitech Wireless mouse
    Keyboard
    Logitech Wireless keyboard
    Internet Speed
    50Mbps / 20Mbps
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    Chrome
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    Defender
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    Only running Win 11 on this PC for test purposes

coolnewyorker

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No, it is not.

I told you two ways of checking. Please use at least one of them.

Please stop using the wrong terms for things. This thread would otherwise have consisted of a single reply followed by a post from you saying how nice it was that the answer was that simple.

Denis
The mail icon is a blue envelope, like always.
 

My Computer

System One

  • OS
    W11 Home 64-bit
    Computer type
    Laptop
    Manufacturer/Model
    HP Envy Laptop 17-choxx
    CPU
    11th Gen. Intel(R) Core(TM) i7-1165G7, 4 Cores
    Motherboard
    BaseBoard version: 62 NVMe
    Memory
    16.0 GB
    Graphics Card(s)
    Intel Iris Xe Graphic
    Sound Card
    Bang & Olufsen dual speakers
    Monitor(s) Displays
    17.3 diagonal, FHD touchscreen
    Screen Resolution
    1920 x 1080
    Hard Drives
    1 TB SSD NVMe
    Keyboard
    Full-size Island -style
    Browser
    Edge
    Antivirus
    W Defender
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