Solved Explorer.exe crash when right clicking files


ivanosky

Well-known member
Local time
3:10 PM
Posts
14
OS
Windows 11 Home x64
Hi everyone, I've been having an issue on Windows 11. My explorer.exe is crashing when right clicking files. On the Event Viewer it's showing these errors:

Code:
Faulting application name: explorer.exe, version: 10.0.22000.100, time stamp: 0x85616926
Faulting module name: MrmCoreR.dll, version: 10.0.22000.1, time stamp: 0x0705688c
Exception code: 0xc0000006
Fault offset: 0x0000000000014367
Faulting process id: 0x42ac
Faulting application start time: 0x01d789b2419f5f58
Faulting application path: C:\WINDOWS\explorer.exe
Faulting module path: C:\Windows\System32\MrmCoreR.dll
Report Id: 7aee1f07-2356-439c-89f9-2a990658c75b
Faulting package full name:
Faulting package-relative application ID:

And

Code:
Windows cannot access the file C:\Program Files\WindowsApps\Microsoft.WindowsStore_22107.1401.4.0_neutral_split.scale-100_8wekyb3d8bbwe\resources.pri for one of the following reasons: there is a problem with the network connection, the disk that the file is stored on, or the storage drivers installed on this computer; or the disk is missing. Windows closed the program Windows Explorer because of this error.


Program: Windows Explorer
File: C:\Program Files\WindowsApps\Microsoft.WindowsStore_22107.1401.4.0_neutral_split.scale-100_8wekyb3d8bbwe\resources.pri


The error value is listed in the Additional Data section.
User Action
1. Open the file again. This situation might be a temporary problem that corrects itself when the program runs again.
2. If the file still cannot be accessed and
    - It is on the network, your network administrator should verify that there is not a problem with the network and that the server can be contacted.
    - It is on a removable disk, for example, a floppy disk or CD-ROM, verify that the disk is fully inserted into the computer.
3. Check and repair the file system by running CHKDSK. To run CHKDSK, click Start, click Run, type CMD, and then click OK. At the command prompt, type CHKDSK /F, and then press ENTER.
4. If the problem persists, restore the file from a backup copy.
5. Determine whether other files on the same disk can be opened. If not, the disk might be damaged. If it is a hard disk, contact your administrator or computer hardware vendor for further assistance.


Additional Data
Error value: C0000242
Disk type: 3

I already did a sfc/scannow and dism online cleanup-image restorehealth, Repair, Reset and Reinstalled the Windows Store, and a CHDSK /F, but it's still happening. Has anyone experienced a similar issue?
 
Windows Build/Version
Windows 11 22000.100

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
Can you run the Photos app? when searching for Microsoft.WindowsStore_22107.1401.4.0_neutral_split.scale-100_8wekyb3d8bbwe I found this online: Activation of app Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

The reply from Ender315 has a long list of steps to follow, and although it is in relation to other apps (Photos and Calc) not working, it might actually help you since the error is the same except with the different version number in the middle (yours has 22107.1401.4.0 and the post has 11602.1.26.0.

Although the very last post in that thread also says something about an unknown user account (which I doubt).
 

My Computers My Computers

  • At a glance

    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
I can run the Photos app.
The problem seems to be that the C:\Program Files\WindowsApps\Microsoft.WindowsStore_22107.1401.4.0_neutral_split.scale-100_8wekyb3d8bbwe\resources.pri got corrupted somehow. I tried opening it with Notepad++ and it wouldn't open and when I tried to copy it to the Desktop I got this error the specified buffer contains ill-formed data.
I can open and copy the same file that exists on the Microsoft.WindowsStore_22107.1401.4.0_neutral_split.scale-125_8wekyb3d8bbwe folder
 

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
So nothing in that long post could apply? Darn.

Not sure why it is corrupted on your end.

Maybe check and see if there is an update for the Windows Store that might fix it?
 

My Computers My Computers

  • At a glance

    Windows 11 23H2 Current buildAMD Ryzen 9 3950X4 * 32 GB - Corsair Vengeance 3600 MHzEVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12...
    OS
    Windows 11 23H2 Current build
    Computer type
    PC/Desktop
    Manufacturer/Model
    HomeBrew
    CPU
    AMD Ryzen 9 3950X
    Motherboard
    MSI MEG X570 GODLIKE
    Memory
    4 * 32 GB - Corsair Vengeance 3600 MHz
    Graphics Card(s)
    EVGA GeForce RTX 3080 Ti XC3 ULTRA GAMING (12G-P5-3955-KR)
    Sound Card
    Realtek® ALC1220 Codec
    Monitor(s) Displays
    2x Eve Spectrum ES07D03 4K Gaming Monitor (Matte) | Eve Spectrum ES07DC9 4K Gaming Monitor (Glossy)
    Screen Resolution
    3x 3840 x 2160
    Hard Drives
    3x Samsung 980 Pro NVMe PCIe 4 M.2 2 TB SSD (MZ-V8P2T0B/AM) } 3x Sabrent Rocket NVMe 4.0 1 TB SSD (USB)
    PSU
    PC Power & Cooling’s Silencer Series 1050 Watt, 80 Plus Platinum
    Case
    Fractal Design Define 7 XL Dark ATX Full Tower Case
    Cooling
    Arctic Liquid Freezer III 420 RGB + Air 3x 140mm case fans (pull front) + 1x 120 mm (push back) and 1 x 120 mm (pull bottom)
    Keyboard
    SteelSeries Apex Pro Wired Gaming Keyboard
    Mouse
    Logitech MX Master 3S | MX Master 3 for Business
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
    Browser
    Nightly (default) + Firefox (stable), Chrome, Edge , Arc
    Antivirus
    Defender + MB 5 Beta
  • At a glance

    ChromeOS Flex Dev Channel (current)Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 250...16 GBIntel(R) HD Graphics 520
    Operating System
    ChromeOS Flex Dev Channel (current)
    Computer type
    Laptop
    Manufacturer/Model
    Dell Latitude E5470
    CPU
    Intel(R) Core(TM) i5-6300U CPU @ 2.40GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
    Motherboard
    Dell
    Memory
    16 GB
    Graphics card(s)
    Intel(R) HD Graphics 520
    Sound Card
    Intel(R) HD Graphics 520 + RealTek Audio
    Monitor(s) Displays
    Dell laptop display 15"
    Screen Resolution
    1920 * 1080
    Hard Drives
    Toshiba 128GB M.2 22300 drive
    INTEL Cherryville 520 Series SSDSC2CW180A 180 GB SATA III SSD
    PSU
    Dell
    Case
    Dell
    Cooling
    Dell
    Keyboard
    Dell
    Mouse
    Logitech MX Master 3S (shared w. Sys 1) | Dell TouchPad
    Internet Speed
    AT&T LightSpeed Gigabit Duplex Ftth
Did you update to 11 from 10 or did you do a clean instillation? Just a stab in the dark but somehow files got corrupted and I would do a clean instillation. When I did an upgrade to 11 from 10 odd things happened and when I did a clean instillation everything was fine and just worked.

HTH
 

My Computer My Computer

At a glance

Windows 11 Home(Beta) - 25H2 -26220.9223AMD Ryzen 5 5600GG.SKILL Ripjaws V Series 64GB 4x16Nvidia geforce gtx titan x
OS
Windows 11 Home(Beta) - 25H2 -26220.9223
Computer type
PC/Desktop
Manufacturer/Model
Banana Junior 5600-G Series
CPU
AMD Ryzen 5 5600G
Motherboard
Asus ROG Strix B550-F
Memory
G.SKILL Ripjaws V Series 64GB 4x16
Graphics Card(s)
Nvidia geforce gtx titan x
Monitor(s) Displays
28" ASUS VP28U 4k
Screen Resolution
4K
Hard Drives
Primary SAMSUNG 970 EVO Plus
PSU
EVGA BQ 700w 80+ Bronze
Case
Zalman i3 NEO
Cooling
ARCTIC Freezer 7 X
Keyboard
Corsair
Mouse
Amazon Generic with Cord
Internet Speed
Download: 295.11 mbps Upload: 65.35 mbps T-Mobile Internet
Browser
Firefox and Edge
Antivirus
MS - Defender
Other Info
Speakers: Klipsch ProMedia 2.1
@ivanosky - See my post #29 in this thread which should fix your problem:
 

My Computer My Computer

At a glance

WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD...Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4....64GB using 2x32GB CL16 Mushkin redLine modulesIntel UHD 630 & NVIDIA GeForce GTX 1050 Ti wi...
OS
WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD Unix
Computer type
Laptop
Manufacturer/Model
Dell XPS 15 9570
CPU
Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
Motherboard
Dell XPS 15 9570
Memory
64GB using 2x32GB CL16 Mushkin redLine modules
Graphics Card(s)
Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
Sound Card
Realtek ALC3266-CG
Monitor(s) Displays
15.6" 4K Touch UltraHD 3840x2160 made by Sharp
Screen Resolution
3840x2160 4K UltraHD
Hard Drives
Samsung MZ-V9P4T0B/AM 990 PRO 4TB PCIe®4.0 NVMe™ M.2 SSD was Toshiba KXG60ZNV1T02 NVMe 1TB SSD
PSU
Dell XPS 15 9570
Case
Dell XPS 15 9570
Cooling
Stock
Keyboard
Stock
Mouse
SwitftPoint ProPoint
Internet Speed
Comcast/XFinity 1.44Gbps/42.5Mbps
Browser
Microsoft EDGE (Chromium based) & Google Chrome
Antivirus
Windows Defender that came with Windows
A handy tool for troubleshooting the context menu is Nirsoft's ShellxView. It shows what is on the menu as highlighted. You can enable or disable shell extensions to troubleshoot. Worth a look.

ShellExView - Shell Extension Manager For Windows
 

My Computers My Computers

  • At a glance

    Win 11 ProAMD Ryzen™ 7 7730U24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)512MB ATI AMD Radeon Graphics (ASUStek Comput...
    OS
    Win 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    ASUS Vivobook
    CPU
    AMD Ryzen™ 7 7730U
    Motherboard
    M1605YA
    Memory
    24GB Dual-Channel DDR4 @ 1596MHz (22-22-22-52)
    Graphics Card(s)
    512MB ATI AMD Radeon Graphics (ASUStek Computer Inc)
    Monitor(s) Displays
    Generic PnP Monitor (1920x1200@60Hz) - P1 PLUS (1920x1080@59Hz)
    Screen Resolution
    1920 X 1200
    Hard Drives
    953GB Western Digital WD
    PSU
    45 Watts
    Mouse
    Lenovo Bluetooth.
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
  • At a glance

    Windows 11AMD Ryzen 7 5800H / 3.2 GHz32 GB DDR4 SDRAM 3200 MHzNVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Operating System
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    ACER NITRO
    CPU
    AMD Ryzen 7 5800H / 3.2 GHz
    Motherboard
    CZ Scala_CAS (FP6)
    Memory
    32 GB DDR4 SDRAM 3200 MHz
    Graphics card(s)
    NVIDIA GeForce RTX 3060 6 GB GDDR6 SDRAM
    Sound Card
    Realtek Audio. NVIDIA High Definition Audio
    Monitor(s) Displays
    15.6" LED backlight 1920 x 1080 (Full HD) 144 Hz
    Screen Resolution
    1920 x 1080 (Full HD)
    Hard Drives
    Samsung 970 Evo Plus 2TB NVMe M.2
    PSU
    180 Watt, 19.5 V
    Mouse
    Lenovo Bluetooth
    Internet Speed
    500 Mbps
    Browser
    Edge
    Antivirus
    Defender
Did you update to 11 from 10 or did you do a clean instillation? Just a stab in the dark but somehow files got corrupted and I would do a clean instillation. When I did an upgrade to 11 from 10 odd things happened and when I did a clean instillation everything was fine and just worked.

HTH
I upgraded through the Insider Beta Program, so not a clean installation
 

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
A handy tool for troubleshooting the context menu is Nirsoft's ShellxView. It shows what is on the menu as highlighted. You can enable or disable shell extensions to troubleshoot. Worth a look.

ShellExView - Shell Extension Manager For Windows
I don't think that'll work. It crashes when trying to show the new Windows 11 context menu. The old context menu works fine by using Shift+F10
 

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
@ivanosky - See my post #29 in this thread which should fix your problem:
That version is different (newer) than the one I have installed, will it be ok, not cause any issues?

Also, the link is invalid or expired
 

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
That version is different (newer) than the one I have installed, will it be ok, not cause any issues?
As long as the version is at the same or newer, it won't cause issues because you will be upgraded to it anyways automatically, that's why you do the manual command at the end to install it into the system.
 

My Computer My Computer

At a glance

WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD...Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4....64GB using 2x32GB CL16 Mushkin redLine modulesIntel UHD 630 & NVIDIA GeForce GTX 1050 Ti wi...
OS
WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD Unix
Computer type
Laptop
Manufacturer/Model
Dell XPS 15 9570
CPU
Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
Motherboard
Dell XPS 15 9570
Memory
64GB using 2x32GB CL16 Mushkin redLine modules
Graphics Card(s)
Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
Sound Card
Realtek ALC3266-CG
Monitor(s) Displays
15.6" 4K Touch UltraHD 3840x2160 made by Sharp
Screen Resolution
3840x2160 4K UltraHD
Hard Drives
Samsung MZ-V9P4T0B/AM 990 PRO 4TB PCIe®4.0 NVMe™ M.2 SSD was Toshiba KXG60ZNV1T02 NVMe 1TB SSD
PSU
Dell XPS 15 9570
Case
Dell XPS 15 9570
Cooling
Stock
Keyboard
Stock
Mouse
SwitftPoint ProPoint
Internet Speed
Comcast/XFinity 1.44Gbps/42.5Mbps
Browser
Microsoft EDGE (Chromium based) & Google Chrome
Antivirus
Windows Defender that came with Windows
As long as the version is at the same or newer, it won't cause issues because you will be upgraded to it anyways automatically, that's why you do the manual command at the end to install it into the system.
Ok, but the link is invalid or expired.

Can you upload it again? And thanks for the help
 

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
Ok, but the link is invalid or expired.

Can you upload it again? And thanks for the help
I would if you can give me somewhere to upload it to as I was trying to avoid the mirror sharing sites but check post #29 in a few minutes...
 

My Computer My Computer

At a glance

WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD...Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4....64GB using 2x32GB CL16 Mushkin redLine modulesIntel UHD 630 & NVIDIA GeForce GTX 1050 Ti wi...
OS
WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD Unix
Computer type
Laptop
Manufacturer/Model
Dell XPS 15 9570
CPU
Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
Motherboard
Dell XPS 15 9570
Memory
64GB using 2x32GB CL16 Mushkin redLine modules
Graphics Card(s)
Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
Sound Card
Realtek ALC3266-CG
Monitor(s) Displays
15.6" 4K Touch UltraHD 3840x2160 made by Sharp
Screen Resolution
3840x2160 4K UltraHD
Hard Drives
Samsung MZ-V9P4T0B/AM 990 PRO 4TB PCIe®4.0 NVMe™ M.2 SSD was Toshiba KXG60ZNV1T02 NVMe 1TB SSD
PSU
Dell XPS 15 9570
Case
Dell XPS 15 9570
Cooling
Stock
Keyboard
Stock
Mouse
SwitftPoint ProPoint
Internet Speed
Comcast/XFinity 1.44Gbps/42.5Mbps
Browser
Microsoft EDGE (Chromium based) & Google Chrome
Antivirus
Windows Defender that came with Windows
I got this error. I only copied the 22107.1401.6.0 related folders and not the 22107.1401.4.0 folders. The split.scale-100 folder was not present among the folders you provided. I'm guessing it has to do with the machine's dpi scaling.

Code:
Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF3, Package failed updates, dependency or conflict
validation.
Deployment Register operation with target volume C: on Package
Microsoft.WindowsStore_22107.1401.6.0_x64__8wekyb3d8bbwe from:  (AppxManifest.xml)  failed with error 0x80073CF3. See
http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
NOTE: For additional information, look for [ActivityId] 1e17d71a-8a2d-0000-2c98-1f1e2d8ad701 in the Event Log or use
the command line Get-AppPackageLog -ActivityID 1e17d71a-8a2d-0000-2c98-1f1e2d8ad701
At line:1 char:1
+ Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.Win ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Program File...ppxManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

I also tried the new build that came out today, but it didn't fix it. Weirdly, another account on the PC doesn't have the issue.
 

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
It seems like it was caused by this file system error that was corrected by using CHKDSK:

Code:
A corruption was found in a file system index structure.  The file reference number is 0x12000000118ba3.  The name of the file is "\Program Files\WindowsApps\Microsoft.WindowsStore_22107.1401.4.0_neutral_split.scale-100_8wekyb3d8bbwe".  The corrupted index attribute is ":$I30:$INDEX_ALLOCATION".

Can someone upload the resources.pri file in the folder Microsoft.WindowsStore_22107.1401.4.0_neutral_split.scale-100_8wekyb3d8bbwe?

In the mean time I'll try installing Windows 11 on a VM and copying the file from there.
 

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender
I got this error. I only copied the 22107.1401.6.0 related folders and not the 22107.1401.4.0 folders. The split.scale-100 folder was not present among the folders you provided. I'm guessing it has to do with the machine's dpi scaling.

Code:
Add-AppxPackage : Deployment failed with HRESULT: 0x80073CF3, Package failed updates, dependency or conflict
validation.
Deployment Register operation with target volume C: on Package
Microsoft.WindowsStore_22107.1401.6.0_x64__8wekyb3d8bbwe from:  (AppxManifest.xml)  failed with error 0x80073CF3. See
http://go.microsoft.com/fwlink/?LinkId=235160 for help diagnosing app deployment issues.
NOTE: For additional information, look for [ActivityId] 1e17d71a-8a2d-0000-2c98-1f1e2d8ad701 in the Event Log or use
the command line Get-AppPackageLog -ActivityID 1e17d71a-8a2d-0000-2c98-1f1e2d8ad701
At line:1 char:1
+ Add-AppxPackage -register "C:\Program Files\WindowsApps\Microsoft.Win ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    + CategoryInfo          : WriteError: (C:\Program File...ppxManifest.xml:String) [Add-AppxPackage], IOException
    + FullyQualifiedErrorId : DeploymentError,Microsoft.Windows.Appx.PackageManager.Commands.AddAppxPackageCommand

I also tried the new build that came out today, but it didn't fix it. Weirdly, another account on the PC doesn't have the issue.
You have to copy everything as it depends on the older versions for some reason. Never realize that the folders were not the same, oh well. Store itself doesn't come with Windows 11 which was why some people had the Win10 versions. Are you able to open Windows store at all? If you can, then just update it from there.
 

My Computer My Computer

At a glance

WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD...Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4....64GB using 2x32GB CL16 Mushkin redLine modulesIntel UHD 630 & NVIDIA GeForce GTX 1050 Ti wi...
OS
WindowsXP/7/8/8.1/10/11,Linux,Android,FreeBSD Unix
Computer type
Laptop
Manufacturer/Model
Dell XPS 15 9570
CPU
Intel® Core™ i7-8750H 8th Gen 2.2Ghz up to 4.1Ghz
Motherboard
Dell XPS 15 9570
Memory
64GB using 2x32GB CL16 Mushkin redLine modules
Graphics Card(s)
Intel UHD 630 & NVIDIA GeForce GTX 1050 Ti with 4GB DDR5
Sound Card
Realtek ALC3266-CG
Monitor(s) Displays
15.6" 4K Touch UltraHD 3840x2160 made by Sharp
Screen Resolution
3840x2160 4K UltraHD
Hard Drives
Samsung MZ-V9P4T0B/AM 990 PRO 4TB PCIe®4.0 NVMe™ M.2 SSD was Toshiba KXG60ZNV1T02 NVMe 1TB SSD
PSU
Dell XPS 15 9570
Case
Dell XPS 15 9570
Cooling
Stock
Keyboard
Stock
Mouse
SwitftPoint ProPoint
Internet Speed
Comcast/XFinity 1.44Gbps/42.5Mbps
Browser
Microsoft EDGE (Chromium based) & Google Chrome
Antivirus
Windows Defender that came with Windows
I managed to fix it. I downloaded the Store .msixbundle file using Microsoft Store - Generation Project (v1.2.1) [by @rgadguard & mkuba50]

Then I uninstalled the Windows Store with this Powershell command: Get-AppxPackage *windowsstore* | Remove-AppxPackage
And installed it with this one: Add-AppxPackage Microsoft.WindowsStore_22107.1401.4.0_neutral_~_8wekyb3d8bbwe.Msixbundle

Now it doesn't crash when right clicking files on the explorer
 
Last edited:

My Computer My Computer

At a glance

Windows 11 Home x64Intel Core i5 6300HQ8 GBNVIDIA GTX 960M
OS
Windows 11 Home x64
Computer type
Laptop
Manufacturer/Model
DELL
CPU
Intel Core i5 6300HQ
Memory
8 GB
Graphics Card(s)
NVIDIA GTX 960M
Screen Resolution
1920x1080
Hard Drives
Crucial MX500 CT250MX500SSD4 250 GB M.2 SSD
Seagate ST1000LM014-1EJ164 1TB HDD
Internet Speed
30 Mb/s
Browser
Microsoft Edge
Antivirus
Windows Defender

Latest Support Threads

Back
Top Bottom