Recently, I had to use the USB-C port on my laptop that I was using for my external SSD for charging, as I didn't have the regular circular charger on hand. After I got my regular charger and reconnected my external SSD, the SSD didn't show up. I disconnected and reconnected it multiple times and restarted the laptop and it still didn't show up. I then got the USB-A to USB-C cable that came with the SSD and plugged it into the USB-A 2.0 port on my laptop (USB-A 3.0 port was occupied by my mouse), and it immediately worked. Also, the SSD light doesn't light up when connected to the USB-C port. Why does the SSD not work anymore when connected to the USB-C port?
System Info:
Laptop: HP Pavillion x360 14m-dw0023dx
External SSD: Samsung T7 Portable 500gb
System Info:
Laptop: HP Pavillion x360 14m-dw0023dx
External SSD: Samsung T7 Portable 500gb
- Windows Build/Version
- Windows 11 Home 23H2 (Build 22631.3085)
My Computer
System One
-
- OS
- Windows 11 Home 23H2
- Computer type
- Laptop
- Manufacturer/Model
- HP Pavillion x360 14m-dw0023dx
- CPU
- Intel Core i5-1035g1 @1ghz
- Motherboard
- HP 8774
- Memory
- 1x8gb DDR4-3200
- Graphics Card(s)
- Intel UHD G1(32eu’s)
- Sound Card
- Built-In
- Monitor(s) Displays
- Built-In
- Screen Resolution
- 1920x1080
- Hard Drives
- Internal: 256gb Samsung Pcle 3.0(Stock)
External: 500gb Samsung T7 Portable
- PSU
- Built-In
- Case
- Built-In
- Cooling
- Built-In
- Keyboard
- Built-In
- Mouse
- Logitech M185
- Internet Speed
- 1 gbit
- Browser
- Firefox, Edge, Chrome
- Antivirus
- Bitdefender Free