Solved File Explorer Hanging and Crashing When Dragging and Dropping Files.


J

jmartin9624

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10:52 PM
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4
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Windows 11
Hello. I've got an issue with file explorer intermittently hanging when dragging files to other folders. When I try and close File Explorer it becomes unresponsive and then crashes.

I could not replicate the issue on a different Windows account that is an Admin.

So far I have tried "sfc /scannow, Dism /Online /Cleanup-image /RestoreHealth, sfc /scannow." and clearing the File explore cache. I also checked the Event Viewer and it just says there was an Application Hang.
 
Windows Build/Version
Windows 24H2

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My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
what is the default you have set for drag and drop?

www.elevenforum.com

Change Default Drag and Drop Action in Windows 11

This tutorial will show you how to change the default drag and drop action to always copy, move, or create shortcut for all users in Windows 10 and Windows 11. When you drag and drop files and folders in Windows, they will get moved or copied by default based on the source and destination...
www.elevenforum.com www.elevenforum.com
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
dacrone said:
what is the default you have set for drag and drop?

www.elevenforum.com

Change Default Drag and Drop Action in Windows 11

This tutorial will show you how to change the default drag and drop action to always copy, move, or create shortcut for all users in Windows 10 and Windows 11. When you drag and drop files and folders in Windows, they will get moved or copied by default based on the source and destination...
www.elevenforum.com www.elevenforum.com
Click to expand...
It's moving the file from the original location to another location. It's not making a copy.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
and it only freezes when you try to drop files into Quick Access pinned shortcuts?
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
dacrone said:
and it only freezes when you try to drop files into Quick Access pinned shortcuts?
Click to expand...
That's the only way I've seen the issue occur. I have tried removing the Quick Access shortcut and adding it back with no change.

I did try and replicate it on a different admin account on the computer but everything worked fine.
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
jmartin9624 said:
That's the only way I've seen the issue occur. I have tried removing the Quick Access shortcut and adding it back with no change.

I did try and replicate it on a different admin account on the computer but everything worked fine.
Click to expand...
annotate whats pinned to your quick access, go to

%AppData%\Microsoft\Windows\Recent\AutomaticDestinations

delete f01b4d95cf55d32a.automaticDestinations-ms

reboot, then repin and try again
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
Just revert to classic Explorer. The tabbed browsing feature ain't worth the slow down in speed and waiting forever for it to draw windows.
 

My Computers My Computers

System One System Two

  • At a glance

    Windows 11 Education For 25H2Intel® Core i7 5500u8 GBIntel HD Family Graphics 5500 AMD Firepro 4150M
    OS
    Windows 11 Education For 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP ZBook G2
    CPU
    Intel® Core i7 5500u
    Motherboard
    HP
    Memory
    8 GB
    Graphics Card(s)
    Intel HD Family Graphics 5500 AMD Firepro 4150M
    Sound Card
    Realtek High Audio
    Hard Drives
    1 TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender

  • At a glance

    Windows 11 Pro For Workstations 25H2Xeon 1535m v632 GBAMD Quadro Pro 4100
    Operating System
    Windows 11 Pro For Workstations 25H2
    Computer type
    Laptop
    Manufacturer/Model
    HP Zbook G4
    CPU
    Xeon 1535m v6
    Motherboard
    HP
    Memory
    32 GB
    Graphics card(s)
    AMD Quadro Pro 4100
    Sound Card
    Bang and Olufson Audio
    Hard Drives
    1TB SSD
    Mouse
    HP USB Mouse
    Antivirus
    Windows Defender
NormanF said:
Just revert to classic Explorer. The tabbed browsing feature ain't worth the slow down in speed and waiting forever for it to draw windows.
Click to expand...
that doesnt pertain to OPs post.... at all
 

My Computer My Computer

At a glance

Windows 11 Pro
OS
Windows 11 Pro
dacrone said:
annotate whats pinned to your quick access, go to

%AppData%\Microsoft\Windows\Recent\AutomaticDestinations

delete f01b4d95cf55d32a.automaticDestinations-ms

reboot, then repin and try again
Click to expand...
I think that solved my issue. It hasn't occurred again since Friday. Thank you!
 

My Computer My Computer

At a glance

Windows 11
OS
Windows 11
Computer type
PC/Desktop
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