Solved File Explorer Hanging and Crashing When Dragging and Dropping Files.

jmartin9624 · Oct 8, 2025

Hello. I've got an issue with file explorer intermittently hanging when dragging files to other folders. When I try and close File Explorer it becomes unresponsive and then crashes.

I could not replicate the issue on a different Windows account that is an Admin.

So far I have tried "sfc /scannow, Dism /Online /Cleanup-image /RestoreHealth, sfc /scannow." and clearing the File explore cache. I also checked the Event Viewer and it just says there was an Application Hang.

dacrone · Oct 8, 2025

what is the default you have set for drag and drop?

Change Default Drag and Drop Action in Windows 11

This tutorial will show you how to change the default drag and drop action to always copy, move, or create shortcut for all users in Windows 10 and Windows 11. When you drag and drop files and folders in Windows, they will get moved or copied by default based on the source and destination...

www.elevenforum.com

jmartin9624 · Oct 9, 2025

dacrone said:
what is the default you have set for drag and drop?

Change Default Drag and Drop Action in Windows 11

This tutorial will show you how to change the default drag and drop action to always copy, move, or create shortcut for all users in Windows 10 and Windows 11. When you drag and drop files and folders in Windows, they will get moved or copied by default based on the source and destination...

www.elevenforum.com

It's moving the file from the original location to another location. It's not making a copy.

dacrone · Oct 9, 2025

and it only freezes when you try to drop files into Quick Access pinned shortcuts?

jmartin9624 · Oct 9, 2025

dacrone said:
and it only freezes when you try to drop files into Quick Access pinned shortcuts?

That's the only way I've seen the issue occur. I have tried removing the Quick Access shortcut and adding it back with no change.

I did try and replicate it on a different admin account on the computer but everything worked fine.

dacrone · Oct 9, 2025

jmartin9624 said:
That's the only way I've seen the issue occur. I have tried removing the Quick Access shortcut and adding it back with no change.

I did try and replicate it on a different admin account on the computer but everything worked fine.

annotate whats pinned to your quick access, go to

%AppData%\Microsoft\Windows\Recent\AutomaticDestinations

delete f01b4d95cf55d32a.automaticDestinations-ms

reboot, then repin and try again

NormanF · Oct 9, 2025

Just revert to classic Explorer. The tabbed browsing feature ain't worth the slow down in speed and waiting forever for it to draw windows.

dacrone · Oct 9, 2025

NormanF said:
Just revert to classic Explorer. The tabbed browsing feature ain't worth the slow down in speed and waiting forever for it to draw windows.

that doesnt pertain to OPs post.... at all

jmartin9624 · Oct 14, 2025

dacrone said:
annotate whats pinned to your quick access, go to

%AppData%\Microsoft\Windows\Recent\AutomaticDestinations

delete f01b4d95cf55d32a.automaticDestinations-ms

reboot, then repin and try again

I think that solved my issue. It hasn't occurred again since Friday. Thank you!

Solved File Explorer Hanging and Crashing When Dragging and Dropping Files.

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