Solved File Explorer hangs


Graulges

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As per title when I open file explorer it hangs for about 30 seconds or so with only the downloads folder showing then suddenly fills as it should and works fine. The not responding message appears but I'm unable to take a screen shot while it is there. It's the only real problem I've had since up grading to windows 11 I'm on 22000.778.
1656748068907.png
 

My Computer My Computer

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Windows 11 Pro 25H2 26200.8655Ryzen 5 760032 Gb DDR5 6000Hz Corsair VengeanceSapphire Pulse RX 7600
OS
Windows 11 Pro 25H2 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Home built
CPU
Ryzen 5 7600
Motherboard
Gigabyte B650M Aorus Elite AX Ice
Memory
32 Gb DDR5 6000Hz Corsair Vengeance
Graphics Card(s)
Sapphire Pulse RX 7600
Sound Card
Internal Realtek
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Samsung 32" Odyssey G5 G50D QHD
Screen Resolution
2560 x 1440
Hard Drives
WD Black SN 770 1Tb; SanDisk SDSSDA240G ; Seagate 2Tb HDD
PSU
MSI MAG A750GL
Case
Enermax Marbleshell MS21
Cooling
Thermaltake Peerless Assassin 120 White ARGB, 3 x 120 intake, 1 x 120 exhaust
Keyboard
Aukey KM-G12
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Razer Basilisk v3 Pro 35K
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1 Gb/s up & 800 Mb/s down
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Brave / Edge
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Windows / Malwarebytes

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
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HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
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Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
Thank you for that. I disabled easustodo shell extensions and file explorer went back to normal. I later re-enabled and it is still working fine.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 26200.8655Ryzen 5 760032 Gb DDR5 6000Hz Corsair VengeanceSapphire Pulse RX 7600
OS
Windows 11 Pro 25H2 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Home built
CPU
Ryzen 5 7600
Motherboard
Gigabyte B650M Aorus Elite AX Ice
Memory
32 Gb DDR5 6000Hz Corsair Vengeance
Graphics Card(s)
Sapphire Pulse RX 7600
Sound Card
Internal Realtek
Monitor(s) Displays
Samsung 32" Odyssey G5 G50D QHD
Screen Resolution
2560 x 1440
Hard Drives
WD Black SN 770 1Tb; SanDisk SDSSDA240G ; Seagate 2Tb HDD
PSU
MSI MAG A750GL
Case
Enermax Marbleshell MS21
Cooling
Thermaltake Peerless Assassin 120 White ARGB, 3 x 120 intake, 1 x 120 exhaust
Keyboard
Aukey KM-G12
Mouse
Razer Basilisk v3 Pro 35K
Internet Speed
1 Gb/s up & 800 Mb/s down
Browser
Brave / Edge
Antivirus
Windows / Malwarebytes
Spoke too soon, problem's back. A bit more shell extension exploring to do.
 

My Computer My Computer

At a glance

Windows 11 Pro 25H2 26200.8655Ryzen 5 760032 Gb DDR5 6000Hz Corsair VengeanceSapphire Pulse RX 7600
OS
Windows 11 Pro 25H2 26200.8655
Computer type
PC/Desktop
Manufacturer/Model
Home built
CPU
Ryzen 5 7600
Motherboard
Gigabyte B650M Aorus Elite AX Ice
Memory
32 Gb DDR5 6000Hz Corsair Vengeance
Graphics Card(s)
Sapphire Pulse RX 7600
Sound Card
Internal Realtek
Monitor(s) Displays
Samsung 32" Odyssey G5 G50D QHD
Screen Resolution
2560 x 1440
Hard Drives
WD Black SN 770 1Tb; SanDisk SDSSDA240G ; Seagate 2Tb HDD
PSU
MSI MAG A750GL
Case
Enermax Marbleshell MS21
Cooling
Thermaltake Peerless Assassin 120 White ARGB, 3 x 120 intake, 1 x 120 exhaust
Keyboard
Aukey KM-G12
Mouse
Razer Basilisk v3 Pro 35K
Internet Speed
1 Gb/s up & 800 Mb/s down
Browser
Brave / Edge
Antivirus
Windows / Malwarebytes

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  • At a glance

    Windows 11 Pro13th Gen Core i9 13900HX32GB DDR5 @4800MHz 2x16GBGeforce RTX 4090HX 16GB
    OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware M18 R1
    CPU
    13th Gen Core i9 13900HX
    Memory
    32GB DDR5 @4800MHz 2x16GB
    Graphics Card(s)
    Geforce RTX 4090HX 16GB
    Sound Card
    Nvidia HD / Realtek ALC3254
    Monitor(s) Displays
    18" QHD+
    Screen Resolution
    25660 X 1600
    Hard Drives
    C: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    D: KIOXIA (Toshiba) 2TB KXG80ZNV2T04 NVMe PCIe M.2 SSD
    Case
    Dark Metallic Moon
    Keyboard
    Alienware M Series per-key AlienFX RGB
    Mouse
    Alienware AW610M
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    Chrome and Firefox
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    Norton
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    Killer E3000 Ethernet Controller
    Killer Killer AX1690 Wi-Fi Network Adaptor Wi-Fi 6E
    Bluetooth 5.2
    Alienware Z01G Graphic Amplifier
  • At a glance

    Windows 11 Pro10th Gen i-9 10900 K32Gb Dual Channel DDR4 @ 8843MHzNvidia RTX 2080 Super
    Operating System
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Alienware Area 51m R2
    CPU
    10th Gen i-9 10900 K
    Memory
    32Gb Dual Channel DDR4 @ 8843MHz
    Graphics card(s)
    Nvidia RTX 2080 Super
    Sound Card
    Nvidia
    Screen Resolution
    1920 x 1080
    Hard Drives
    Hard Drive C: Samsung 2TB SSD PM981a NVMe
    Hard Drive D:Samsung 2TB SSD 970 EVO Plus
    Mouse
    Alienware 610M
    Browser
    Chrome
    Antivirus
    Norton
I have the following issue with Explorer during deep searching for a file name while opening a Notepad text file or something else: Explorer crashes (see atached)

Someone recommends deleting the cache in Registry, I have not tried this:

"Basically you need to clear the cache that explorer is looking at when loading something like frequently used locations.
In regsitry under: Computer\HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\Shell
- Backup that hive
- Delete de subfolders BAGMRU and BAG
- Restart
- Fixed."

I read on another forum that the Text Font size should be left at default (100%), mine is at 125% (see attached) and that may cause my File Explorer hanging. I can't read File Explorer on my 16" TN (220 nits) screen with the default font size, too small and grey. The hanging only occurs when I click on something during a search with explorer, when I just wait it will complete searches OK.
 

Attachments

Last edited:

My Computers My Computers

  • At a glance

    Windows 11 Home 25H2 build: 26200.8655Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 C...32 GB LPDDR5X (soldered)Intel(R) Arc(TM) 140V GPU (16GB)
    OS
    Windows 11 Home 25H2 build: 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Acer Swift A.I SF14-51T
    CPU
    Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Cores
    Motherboard
    Icefish_LNV, Version V1.15
    Memory
    32 GB LPDDR5X (soldered)
    Graphics Card(s)
    Intel(R) Arc(TM) 140V GPU (16GB)
    Sound Card
    RealTek + Intel Smart Sound
    Monitor(s) Displays
    14" IPS WUXGA
    Screen Resolution
    1920x1200x60Hz
    Hard Drives
    Micron_2550_MTFDKBA1T0TGE, NVMe Gen4, 1TB
    PSU
    45W USB-C GaN charger
    Case
    Full aluminum body
    Cooling
    1 fan
    Keyboard
    US with Backlight
    Mouse
    Precision Trackpad
    Internet Speed
    25 Mb/s 5G
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS Version/Date Insyde Corp. V1.15, 8/28/2025, Windows Hello IR camera with Facial recognition. Secure Boot 2026 KEK key installed
  • At a glance

    Windows 11 Home 25H2 build: 26200.8655Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz ...8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in ...Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Operating System
    Windows 11 Home 25H2 build: 26200.8655
    Computer type
    Laptop
    Manufacturer/Model
    Asus Vivobook K3502Z S15 15" OLED
    CPU
    Intel 12th Gen. i7 12700H, 14 cores, 2.3 GHz (24M Cache, up to 4.7 GHz, 6P+8E cores)
    Motherboard
    Alder Lake-H, 1700-4700 MHz clock rate
    Memory
    8GB LPDDR4 on board + 8GB LPDDR4 3200 MHz in Dual Channel.
    Graphics card(s)
    Intel Iris Xe supports up to 4096 x 2304 @ 120Hz
    Sound Card
    Harman Kardon - DTS
    Monitor(s) Displays
    OLED 15.6inch 2.8K (2880 x 1620)
    Screen Resolution
    16:9 aspect ratio 0.2ms response time 120Hz refresh rate, 550nits
    Hard Drives
    512GB M.2 NVMe Gen4 PCIe 4.0 SSD, Micron_2450_MTFDKBA512TFK
    PSU
    90-Watt USB charger (Thunderbolt4)
    Case
    Metal lid, plastic case
    Cooling
    1 fan
    Keyboard
    With adjustable backlight
    Mouse
    Precision Trackpad
    Internet Speed
    ISP provides 15 mb/s WIFI LTE (4G), laptop WIFI 6 adapter.
    Browser
    Edge
    Antivirus
    Windows Defender
    Other Info
    BIOS American Megatrends International, LLC. 10.1.2.312, 13/03/2024. Network adapter: Intel Wi-Fi 6E AX211 160 MHz, Secure Boot 2026 KEK key installed
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