- Local time
- 1:43 PM
- Posts
- 154
- OS
- Windows 11 Home
Hi everyone,
I updated to 23H2 and then reset my machine, as I had a few minor issues and it was getting slow. The fingerprint sensor was working perfectly. Since I reset I have been having trouble with the fingerprint sensor. If I set up Windows Hello it will work a few times then the sensor will stop working.
I have tried - Uninstalling the driver in device manager and rebooting, manually installing an driver, blocking driver updates in the group policy editor, turning Hello off and reconfiguring.
Nothing I have tried works.
Can anyone help? Cheers.
I updated to 23H2 and then reset my machine, as I had a few minor issues and it was getting slow. The fingerprint sensor was working perfectly. Since I reset I have been having trouble with the fingerprint sensor. If I set up Windows Hello it will work a few times then the sensor will stop working.
I have tried - Uninstalling the driver in device manager and rebooting, manually installing an driver, blocking driver updates in the group policy editor, turning Hello off and reconfiguring.
Nothing I have tried works.
Can anyone help? Cheers.
- Windows Build/Version
- 23H2 22631.2715
Last edited:
My Computer
System One
-
- OS
- Windows 11 Home
- Computer type
- Laptop
- Manufacturer/Model
- Lenovo
- CPU
- QuadCore Intel Core i5-10210U, 3300 MHz
- Motherboard
- Lenovo ThinkPad E15
- Memory
- 16GB
- Graphics Card(s)
- AMD Radeon RX 640, Intel(R) UHD Graphics
- Sound Card
- Conexant CX8070 @ Intel Comet Point-LP PCH - cAVS
- Screen Resolution
- 1920 X 1080p
- Hard Drives
- SAMSUNG MZVLB256HBHQ-000L7 (256 GB)
ST2000LM007-1R8174 (2 TB, 5400 RPM, SATA-III)
- Browser
- Firefox / Chrome / Edge / Vivaldi
- Antivirus
- Bitdefender Total Security