Fingerprint sign-in method setup fails


forneus

Well-known member
Local time
12:52 AM
Posts
44
OS
W11 Home 24H2
I'm keeping the built-in admin account enabled just in case and I want to add the finger scanning sign-in option. Currently PIN method is used. Anytime I try to set up the finger scanning it says error. I tried uninstalling the driver and updating it. No effect.
 

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W11 Home 24H2Intel Core i5-1135G716 GB (LPDDR4x, 4266MHz)Intel Iris Xe
OS
W11 Home 24H2
Computer type
Laptop
Manufacturer/Model
Acer Swift 3x
CPU
Intel Core i5-1135G7
Memory
16 GB (LPDDR4x, 4266MHz)
Graphics Card(s)
Intel Iris Xe
Try cleaning the sensor, don't press too hard or you will "squish" your print and make it harder for the sensor to process, some readers need you to apply your print several times to get a usable result.
Other than that some sensors are just bad. Try looking up your system on the manufacturers forums if they exist, maybe it is a common issue that has some workarounds listed.
 

My Computer My Computer

At a glance

Windows 11 Pro 22H2, build: 22621.521Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)64GB DDR 3600MhzAsus Tuff RTX 3080 10GB OC
OS
Windows 11 Pro 22H2, build: 22621.521
Computer type
PC/Desktop
Manufacturer/Model
Scan 3XS Custom 1700
CPU
Intel i7-12700K 3.6GHz Base (5.0GHz Turbo)
Motherboard
Asus ProArt Creator B660 D4
Memory
64GB DDR 3600Mhz
Graphics Card(s)
Asus Tuff RTX 3080 10GB OC
Sound Card
Onboard Realtek
Monitor(s) Displays
Gigabyte G32QC 32inch 16:9 curved @2560 x 1440p 165Hz Freesync Premium Pro/ Dell SE2422H 24inch 16:9 1920 x 1080p 75Hz Freesync
Screen Resolution
2560 x 1440p & 1920 x 1080p
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WD SN570 1TB NVME (Boot), Samsung 870QVO 1TB (SSD), SanDisk 3D Ultra 500Gb (SSD) x2, Seagate 3Tb Expansion Desk (Ext HDD), 2x Toshiba 1Tb P300 (Ext HDD)
PSU
Corsair RM1000X Modular
Case
Corsair 4000D Airflow Desktop
Cooling
Corsair Hydro H150i RGB Pro XT 360mm Liquid Cooler, 3 x 120mm fans, 1x Exhaust
Keyboard
Microsoft Ergonomic
Mouse
Logitech G402
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800Mbs
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Edge Chromium
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Defender, Malwarebytes
Try cleaning the sensor, don't press too hard or you will "squish" your print and make it harder for the sensor to process, some readers need you to apply your print several times to get a usable result.
Other than that some sensors are just bad. Try looking up your system on the manufacturers forums if they exist, maybe it is a common issue that has some workarounds listed.
The thing is it works ok in my local user account. My guess it is somehow disabled/not allowed in admin account.
 

My Computer My Computer

At a glance

W11 Home 24H2Intel Core i5-1135G716 GB (LPDDR4x, 4266MHz)Intel Iris Xe
OS
W11 Home 24H2
Computer type
Laptop
Manufacturer/Model
Acer Swift 3x
CPU
Intel Core i5-1135G7
Memory
16 GB (LPDDR4x, 4266MHz)
Graphics Card(s)
Intel Iris Xe

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