Freeze and reboot - no BSOD


I ordered a new kit of RAM wich is in the QVL list for testing.

but before buying the motherboard and CPU I email gskill and they confirm that the compatibility will be OK.

I will test with the new kit and let you know if it is better !
 

My Computer My Computer

At a glance

Windows 1111700KFG.skill F4-3600C15D-16GTZ x2Evga RTX3080 12Gb FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
CPU
11700KF
Motherboard
Asus Z590F
Memory
G.skill F4-3600C15D-16GTZ x2
Graphics Card(s)
Evga RTX3080 12Gb FTW3 Ultra
Sound Card
onboard chip
Monitor(s) Displays
Dell S2716DG
Screen Resolution
1440p
Hard Drives
2 NVME :
- Sandisk Extreme Pro 500Go
- Kingston A2000 1To
PSU
Seasonic Prime GX - 850W
Case
Corsair 5000D
Cooling
6x120 intake front, Aio Corsair H115i on top for CPU, 1x120 rear, stock air cooling for gpu
Keyboard
Corsair K100 OPX
Mouse
Razer Viper 8K
Internet Speed
FTTH 2Gb/s
Browser
Chrome
Antivirus
Windows defender
Ok.
You've got reliability monitor.
If more troubleshooting is needed please post a new V2.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Hello

I change RAM with a kit present in the QVL list.
I seems to be OK a few days but I had a new crash today. PC freeze and just reboot without any message or BSOD (I was not gaming this time) :cry:

you will find enclosed the logs.


Capture d’écran 2022-07-07 191443.jpg
 

Attachments

My Computer My Computer

At a glance

Windows 1111700KFG.skill F4-3600C15D-16GTZ x2Evga RTX3080 12Gb FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
CPU
11700KF
Motherboard
Asus Z590F
Memory
G.skill F4-3600C15D-16GTZ x2
Graphics Card(s)
Evga RTX3080 12Gb FTW3 Ultra
Sound Card
onboard chip
Monitor(s) Displays
Dell S2716DG
Screen Resolution
1440p
Hard Drives
2 NVME :
- Sandisk Extreme Pro 500Go
- Kingston A2000 1To
PSU
Seasonic Prime GX - 850W
Case
Corsair 5000D
Cooling
6x120 intake front, Aio Corsair H115i on top for CPU, 1x120 rear, stock air cooling for gpu
Keyboard
Corsair K100 OPX
Mouse
Razer Viper 8K
Internet Speed
FTTH 2Gb/s
Browser
Chrome
Antivirus
Windows defender
There were no BSOD.

So this thread was moved to this forum.

The logs displayed an unexpected shutdown and restart.

Please swap test hardware as needed until you find the malfunctioning hardware.

There are members that can provide support for malfunctioning hardware in this forum.

If there are BSOD please open a new thread in the BSOD forum.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
If you click on all those red x'es in reliability monitor, it gives you more information about those critical errors. You can expand even further by clicking on 'view technical details'
If you post the results back here for help, remember most of us are English speaking and can not read it if it is in what I believe is French.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168
If I click the red x'es there is no additional information, just "windows was not properly shut down"

The only remaing hardware which has not been changed is : Motherboard, CPU, SSD drive.
 

My Computer My Computer

At a glance

Windows 1111700KFG.skill F4-3600C15D-16GTZ x2Evga RTX3080 12Gb FTW3 Ultra
OS
Windows 11
Computer type
PC/Desktop
CPU
11700KF
Motherboard
Asus Z590F
Memory
G.skill F4-3600C15D-16GTZ x2
Graphics Card(s)
Evga RTX3080 12Gb FTW3 Ultra
Sound Card
onboard chip
Monitor(s) Displays
Dell S2716DG
Screen Resolution
1440p
Hard Drives
2 NVME :
- Sandisk Extreme Pro 500Go
- Kingston A2000 1To
PSU
Seasonic Prime GX - 850W
Case
Corsair 5000D
Cooling
6x120 intake front, Aio Corsair H115i on top for CPU, 1x120 rear, stock air cooling for gpu
Keyboard
Corsair K100 OPX
Mouse
Razer Viper 8K
Internet Speed
FTTH 2Gb/s
Browser
Chrome
Antivirus
Windows defender
Could it be a motherboard issue ? or a CPU issue ?
Yes to both. It can also be an overheating condition. I am not a hardware expert but have done a lot of troubleshooting in my time. Have you monitored your temps during all this troubleshooting? I have i9-10900 which overheated when I got it. It proved to be inadequate cooling from the factory. I keep coretemp running in my system tray at all times. It's little icon tells me the highest temp across the cores. You can also use HWmonitor for more detailed info. If I see temps rising in my Coretemp system tray, I then open HWmonitor.

coretemp - Core Temp
HWMonitor - HWMONITOR | Softwares | CPUID

Have you tried disabling hibernation and using S3 sleep instead? I did that as well.

Look at this article to see if there are any suggestions there you haven't tried. How to Fix Windows 10 Kernel Power 41 Error? [Solved] - Troubleshooting Central

Also, FYI If you do a web search for "Evga RTX3080 event 41" you will find you are not alone in experiencing this problem when using this GPU.
You might try underclocking it to see if it resolves the issue. See comments here and on other forums. Random PC shutdowns (Event ID 41)

Good luck.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9168i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.9168AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.9168
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9168

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