Solved Game Crashes Randomly


Sullivan68

Member
Member
Local time
10:36 PM
Posts
30
OS
Windows 11
Or some reason when I'm playing Ark Survival Ascended my whole computer will crash and I have to do a hard restart in order to get it back up. These are the tests (That I can think of at the moment) that I have ran so far and I'm unsure what to try next. Any help/ideas would be appreciated! Thank You!
 
Windows Build/Version
Windows 11 Pro Version 25h2

Attachments

Last edited:

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Welcome to the forum. For BSOD and crashes follow these instructions. @zbook will analyze your logs when he comes online. Gather the required information, put it all in a folder, zip the folder and upload it to any cloud provider. Share the folder. Post a link here to the shared folder.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.8875i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    #1 Edge #2 Firefox
    Antivirus
    Defender+MWB Premium
  • At a glance

    Windows 11 Pro 24H2 26200.8875AMD Ryzen 7 6800U32 gbintegrated
    Operating System
    Windows 11 Pro 24H2 26200.8875
    Computer type
    PC/Desktop
    Manufacturer/Model
    Beelink Mini PC SER5
    CPU
    AMD Ryzen 7 6800U
    Memory
    32 gb
    Graphics card(s)
    integrated
    Sound Card
    integrated
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1TB Crucial nvme
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
    Other Info
    System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.8875
Welcome to the forum. For BSOD and crashes follow these instructions. @zbook will analyze your logs when he comes online. Gather the required information, put it all in a folder, zip the folder and upload it to any cloud provider. Share the folder. Post a link here to the shared folder.
Okay I'm sorry I wasn't sure what needed uploaded from it! Hopefully this is correct!
 

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Or some reason when I'm playing Ark Survival Ascended my whole computer will crash and I have to do a hard restart in order to get it back up. These are the tests (That I can think of at the moment) that I have ran so far and I'm unsure what to try next. Any help/ideas would be appreciated! Thank You!



It never hurts when you have problems related to a game, to...

1. Check the games forums.
2. Uninstall and reinstall the game.

And... here's ten points for filling out your computer specs. :-)
 

My Computers My Computers

  • At a glance

    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
It never hurts when you have problems related to a game, to...

1. Check the games forums.
2. Uninstall and reinstall the game.

And... here's ten points for filling out your computer specs. :-)
Unfortunately I have uninstalled and reinstalled and it has still happened. The downside of going through the forums is I haven't quite found one where it closely resembles my issue due to it only happening on one game. It might be because its through Xbox Game Pass but I'm not sure. (P.S Thank you for the 10 points!)
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Unfortunately I have uninstalled and reinstalled and it has still happened. The downside of going through the forums is I haven't quite found one where it closely resembles my issue due to it only happening on one game. It might be because its through Xbox Game Pass but I'm not sure. (P.S Thank you for the 10 points!)


Yeah, that was just a guess, like... "are you sure it's plugged in" kind of thing. :-)
 

My Computers My Computers

  • At a glance

    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2AMD Ryzen 7 3700XG.Skill (F4-3200C14D-16GTZKW)EVGA RTX 2070 (08G-P4-2171-KR)
    OS
    Win 11 Home ♦♦♦26200.8875 ♦♦♦♦♦♦♦25H2
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® [May 2020]
    CPU
    AMD Ryzen 7 3700X
    Motherboard
    Asus Pro WS X570-ACE (BIOS 5302)
    Memory
    G.Skill (F4-3200C14D-16GTZKW)
    Graphics Card(s)
    EVGA RTX 2070 (08G-P4-2171-KR)
    Sound Card
    Realtek ALC1220P / ALC S1220A
    Monitor(s) Displays
    Dell U3011 30"
    Screen Resolution
    2560 x 1600
    Hard Drives
    2x Samsung 860 EVO 500GB,
    WD 4TB Black FZBX - SATA III,
    WD 8TB Black FZBX - SATA III,
    DRW-24B1ST CD/DVD Burner
    PSU
    PC Power & Cooling 750W Quad EPS12V
    Case
    Cooler Master ATCS 840 Tower
    Cooling
    CM Hyper 212 EVO (push/pull)
    Keyboard
    Ducky DK9008 Shine II Blue LED
    Mouse
    Logitech Optical M-100
    Internet Speed
    300/300
    Browser
    Firefox (latest)
    Antivirus
    Bitdefender Total Security
    Other Info
    Speakers: Klipsch Pro Media 2.1
  • At a glance

    Windows XP Pro 32bit w/SP3AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Operating System
    Windows XP Pro 32bit w/SP3
    Computer type
    PC/Desktop
    Manufacturer/Model
    Built by Ghot® (not in use)
    CPU
    AMD Athlon 64 X2 5000+ (OC'd @ 3.2Ghz)
    Motherboard
    ASUS M2N32-SLI Deluxe Wireless Edition
    Memory
    TWIN2X2048-6400C4DHX (2 x 1GB, DDR2 800)
    Graphics card(s)
    EVGA 256-P2-N758-TR GeForce 8600GT SSC
    Sound Card
    Onboard
    Monitor(s) Displays
    ViewSonic G90FB Black 19" Professional (CRT)
    Screen Resolution
    up to 2048 x 1536
    Hard Drives
    WD 36GB 10,000rpm Raptor SATA
    Seagate 80GB 7200rpm SATA
    Lite-On LTR-52246S CD/RW
    Lite-On LH-18A1P CD/DVD Burner
    PSU
    PC Power & Cooling Silencer 750 Quad EPS12V
    Case
    Generic Beige case, 80mm fans
    Cooling
    ZALMAN 9500A 92mm CPU Cooler
    Keyboard
    Logitech Classic Keybooard 200
    Mouse
    Logitech Optical M-BT96a
    Internet Speed
    300/300
    Browser
    Firefox 3.x ??
    Antivirus
    Symantec (Norton)
    Other Info
    Still assembled, still runs. Haven't turned it on for 15 years?
1) How come a fresh install was performed?

(there were very few files with data to troubleshoot)




2) The BIOS Version/Date American Megatrends International, LLC. 2.60, 10/10/2023

Upgrade the BIOS to the most up to date non-beta BIOS




3) Run the computer > for new BSODs > post new V2 share links into the newest post
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Free Space: 23.9 GB

During the troubleshooting increase the free space on C: so that there is > 35 GB free space

After creating the free space make sure that no further cleaning is performed during the troubleshooting.



Code:
------------------------
Disk & DVD/CD-ROM Drives
------------------------
      Drive: C:
 Free Space: 23.9 GB
Total Space: 952.4 GB
File System: NTFS
      Model: Samsung SSD 870 QVO 1TB

      Drive: D:
 Free Space: 187.4 GB
Total Space: 1907.7 GB
File System: NTFS
      Model: WD_BLACK SN770 2TB

      Drive: E:
 Free Space: 0.0 GB
Total Space: 0.1 GB
File System: NTFS
      Model: Samsung SSD 870 QVO 1TB

      Drive: F:
 Free Space: 935.1 GB
Total Space: 935.3 GB
File System: NTFS
      Model: WDC WD10EZEX-21M2NA0
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
1) How come a fresh install was performed?

(there were very few files with data to troubleshoot)




2) The BIOS Version/Date American Megatrends International, LLC. 2.60, 10/10/2023

Upgrade the BIOS to the most up to date non-beta BIOS




3) Run the computer > for new BSODs > post new V2 share links into the newest post
I was having issues with windows update! and ended up having to get ahold of Microsoft support to help me figure out that issue and the only way to fix was a fresh install and they thought it might help with the crash.(It didn't) But I will attach one that should have more files for you and one that I ran just now that happened after crash. The one titled "Before" was ran before the fresh install and the one labeled "After" is the most recent! Hopefully it gives you something to go off of!

Edit after seeing your next post I did in fact remove some stuff gumming up drive.
 

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
I was having issues with windows update! and ended up having to get ahold of Microsoft support to help me figure out that issue and the only way to fix was a fresh install and they thought it might help with the crash.(It didn't) But I will attach one that should have more files for you and one that I ran just now that happened after crash. The one titled "Before" was ran before the fresh install and the one labeled "After" is the most recent! Hopefully it gives you something to go off of!

Edit after seeing your next post I did in fact remove some stuff gumming up drive.

Please post links for the Microsoft support.




Open administrative command prompt and copy and paste:

wevtutil epl Application %userprofile%\Desktop\application.evtx

wevtutil epl System %userprofile%\Desktop\system.evtx

Post share links.
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Please post links for the Microsoft support.




Open administrative command prompt and copy and paste:

wevtutil epl Application %userprofile%\Desktop\application.evtx

wevtutil epl System %userprofile%\Desktop\system.evtx

Post share links.
it says the system cannot find the path specified. i was able to update bios and will see if bsod occurs
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Open the event viewer:

application
system

Post share links.

 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
my only suggestion is to move all your games to a different drive one with enough space on it, is the 2 TB drive nvme/ssd or HDD?
 

My Computer My Computer

At a glance

Win117800X3D32gb G.Skill4070 Ti Super
OS
Win11
Computer type
PC/Desktop
Manufacturer/Model
Mine 1.5
CPU
7800X3D
Motherboard
ASUS B650 Tuf with wifi.
Memory
32gb G.Skill
Graphics Card(s)
4070 Ti Super
Monitor(s) Displays
1x Nixeus NX_EDG27, 2x Dell S2440L (16:9)
Screen Resolution
1440p
Hard Drives
C:\NVME (500GB), D:\Seagate (2TB), E:\ & F:\ SSD 990EVO (1TB)
PSU
Corsair HX1000i
Case
Phanteks Enthoo Primo w/10 140mm SP Fans
Cooling
Artic TF2 420
Keyboard
Corsair 1000
Mouse
Steel Series Prime Wireless
Internet Speed
20 MB/s
Browser
Firefox 64
Antivirus
not telling!
Other Info
https://i.imgur.com/aoz3vWY.jpg?2
my only suggestion is to move all your games to a different drive one with enough space on it, is the 2 TB drive nvme/ssd or HDD?
It is NVME and I also have cleared over 500gbs for to drive I am have the games on.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
So far one of the drives has a bad block.



1) Run Sea Tools Long generic test (all drives) > post images or share links




2) Run HD Tune (all drives) (old version) > post images or share links



a) Health

b) Full error scan




3) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




4) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





Make sure that this runs only after the prior three steps for each drive.



5) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 1, 2, 3 and 4)

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART



6) Please make sure that all of the above steps are performed in sequence

These steps / tests can be performed overnight while sleeping:

a) Sea Tools Long generic test
b) HD Tune Full error scan
c) Chkdsk /b /v




Code:
Chkdsk was executed in read/write mode. 

Checking file system on G:

Stage 1: Examining basic file system structure ...
  256 file records processed.                                                        File verification completed.
 Phase duration (File record verification): 10.81 milliseconds.
  0 large file records processed.                                    Phase duration (Orphan file record recovery): 0.61 milliseconds.
  0 bad file records processed.                                      Phase duration (Bad file record checking): 0.60 milliseconds.

Stage 2: Examining file name linkage ...
  1 reparse records processed.                                        280 index entries processed.                                                       Index verification completed.
 Phase duration (Index verification): 70.65 milliseconds.

 Phase duration (Orphan reconnection): 1.60 milliseconds.

 Phase duration (Orphan recovery to lost and found): 7.44 milliseconds.
  1 reparse records processed.                                       Phase duration (Reparse point and Object ID verification): 1.93 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 29.39 milliseconds.
  12 data files processed.                                            Phase duration (Data attribute verification): 2.55 milliseconds.
Read failure with status 0xc000009c at offset 0xbf185000 for 0x10000 bytes.
Incorrect read at offset 0x3206041600 for 0x1000 bytes but got 0x0 bytes.
A disk read error occurred80000016
An unspecified error occurred (6c6f6766696c652e 2ae).
Incorrect write at offset 0x3221229568 for 0x800 bytes but wrote 0x0 bytes.
An unspecified error occurred (6e74667363686b2e 1832).
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
So far one of the drives has a bad block.



1) Run Sea Tools Long generic test (all drives) > post images or share links




2) Run HD Tune (all drives) (old version) > post images or share links



a) Health

b) Full error scan




3) Open administrative command prompt and copy and paste:

chkdsk /b /v

Run these chkdsk switches on all drives using the syntax: chkdsk /b /v C: or chkdsk /b /v D: or chkdsk /b /v E: etc.

Make sure that the windows drive runs overnight while sleeping.

C:\WINDOWS\system32>chkdsk /b /v
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)

Type: Y

Reboot as needed.




4) After completing all chkdsk /b /v run:

https://www.tenforums.com/attachmen...-files-use-bsod-debugging-chkdskfromevent.bat

Batch files for use in BSOD debugging - Windows 10 Help Forums

Batch files for use in BSOD debugging - Windows 10 Help Forums





Make sure that this runs only after the prior three steps for each drive.



5) Run HD Sentinel (all drives) > post images or share links (do not run until posting results for each steps 1, 2, 3 and 4)

Hard Disk Sentinel - HDD health and temperature monitoring
a) Overview
b) Temperature
c) SMART



6) Please make sure that all of the above steps are performed in sequence

These steps / tests can be performed overnight while sleeping:

a) Sea Tools Long generic test
b) HD Tune Full error scan
c) Chkdsk /b /v




Code:
Chkdsk was executed in read/write mode.

Checking file system on G:

Stage 1: Examining basic file system structure ...
  256 file records processed.                                                        File verification completed.
 Phase duration (File record verification): 10.81 milliseconds.
  0 large file records processed.                                    Phase duration (Orphan file record recovery): 0.61 milliseconds.
  0 bad file records processed.                                      Phase duration (Bad file record checking): 0.60 milliseconds.

Stage 2: Examining file name linkage ...
  1 reparse records processed.                                        280 index entries processed.                                                       Index verification completed.
 Phase duration (Index verification): 70.65 milliseconds.

 Phase duration (Orphan reconnection): 1.60 milliseconds.

 Phase duration (Orphan recovery to lost and found): 7.44 milliseconds.
  1 reparse records processed.                                       Phase duration (Reparse point and Object ID verification): 1.93 milliseconds.

Stage 3: Examining security descriptors ...
Cleaning up 1 unused index entries from index $SII of file 0x9.
Cleaning up 1 unused index entries from index $SDH of file 0x9.
Cleaning up 1 unused security descriptors.
Security descriptor verification completed.
 Phase duration (Security descriptor verification): 29.39 milliseconds.
  12 data files processed.                                            Phase duration (Data attribute verification): 2.55 milliseconds.
Read failure with status 0xc000009c at offset 0xbf185000 for 0x10000 bytes.
Incorrect read at offset 0x3206041600 for 0x1000 bytes but got 0x0 bytes.
A disk read error occurred80000016
An unspecified error occurred (6c6f6766696c652e 2ae).
Incorrect write at offset 0x3221229568 for 0x800 bytes but wrote 0x0 bytes.
An unspecified error occurred (6e74667363686b2e 1832).
Thank you for your support! If you would give me a few days to get through all of this because I work this weekend and will unfortunately not be able to continue troubleshooting until Monday.
 

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Okay.
Tests can run overnight while sleeping.
Tests can run on drives simultaneously (Sea Tools on one drive and HD Tune on another and chkdsk on another non-Windows drive)
 

My Computer My Computer

At a glance

Windows 10Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz16 GB Total: Manufacturer : Samsung MemoryTyp...NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
OS
Windows 10
Computer type
Laptop
Manufacturer/Model
HP
CPU
Intel(R) Core(TM) i7-4800MQ CPU @ 2.70GHz
Motherboard
Product : 190A Version : KBC Version 94.56
Memory
16 GB Total: Manufacturer : Samsung MemoryType : DDR3 FormFactor : SODIMM Capacity : 8GB Speed : 1600
Graphics Card(s)
NVIDIA Quadro K3100M; Intel(R) HD Graphics 4600
Sound Card
IDT High Definition Audio CODEC; PNP Device ID HDAUDIO\FUNC_01&VEN_111D&DEV_76E0
Hard Drives
Model Hitachi HTS727575A9E364
Antivirus
Microsoft Defender
Other Info
Mobile Workstation
Okay.
Tests can run overnight while sleeping.
Tests can run on drives simultaneously (Sea Tools on one drive and HD Tune on another and chkdsk on another non-Windows drive)
Okay I think I think I was able to get everything ran there was some things that I can't remember if anything that I may have left out but here is everything I believe!
 

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
Okay I think I think I was able to get everything ran there was some things that I can't remember if anything that I may have left out but here is everything I believe!
This also just happened. @zbook
 

Attachments

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700G32GbsAMD Radeon RX 6800
OS
Windows 11
Computer type
PC/Desktop
CPU
AMD Ryzen 7 5700G
Motherboard
MAG B550 MAX WIFI
Memory
32Gbs
Graphics Card(s)
AMD Radeon RX 6800
Monitor(s) Displays
2
Screen Resolution
1920x1080
PSU
MAG A750GL
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