HP One Agent keeps installing


denvilledon

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Winsows 11 Pro
I noticed in reliability monitor, HP one agent keeps reconfigurating. I did not install HP one agent, do not use it and do not know that it does. I have uninstalled it several times thru windows and it just reinstalls itself. I have got the latest revo uninstaller and have uninstalled it. I can find no traces of it but when I reboot it reinstalls itself. It's not in auto runs or task scheduler. When it's installed it is set to autorun. I set it to manual, reboot and it cahnges to autorun. The other HP software installed is HP Audio Switch, HP Connection Optimizer, HP Software Framework Running 23h2 Build 22631.3085
HP drivers installed are
1707748291065.png
 

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Winsows 11 Pro11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz16.00 GBIntel Tiger Lake-UP3 - GT2 Integrated Graphic...
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Winsows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP HP Pavilion Laptop 15-eg1xxx
CPU
11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
Motherboard
HP 898C Intel Tiger Lake-UP3 PCH-LP
Memory
16.00 GB
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Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
Sound Card
Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
Monitor(s) Displays
L2251x Wide
Hard Drives
SAMSUNG MZVLQ1T0HBLB-00BH1
WDC WD20NMVW-11EDZS7
its possible that hp hardware you have connected is automatically reinstalling this tool.

Looking it up it seems to be used for managing hp devices
 

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I too had this problem for days. Found using autoruns (Autoruns64a.exe) it's this HP program :

AddHPConsentManagerLauncherScheduledTask.exe in this PC Windows (C) Program Files HP

I removed it and it's not reinstalling now. autoruns is great for removing all the HP Junk

Good Luck
 

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Win 11 Pro 25H2 26200 9457Intel Core I9 12900K32 GBNvidia GeForce RTX 3060 24GB
OS
Win 11 Pro 25H2 26200 9457
Computer type
PC/Desktop
Manufacturer/Model
HP Omen45L
CPU
Intel Core I9 12900K
Motherboard
HP 8917
Memory
32 GB
Graphics Card(s)
Nvidia GeForce RTX 3060 24GB
Sound Card
HP
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2 HP 27 & 23
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3840x2160
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2 TB Samsung 990 EVO 2 TB Samsung 1 TB SATA ST1000
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HP 800 Watt
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HP
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Water
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MS Defender / Malwarebytes Prem.
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Omen 45SL purchased from HP 12 2022 - Brother Printer MFC-L2700DW APC 500 Back UPS Macrium Reflect Home 8.1 25H2 Oct 2025 KEK CA 2023 cert April 2026
You need to disable including drivers with Windows Updates in Windows 11 and you can use AdwCleaner to remove HP bloatware.


 

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Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
I continually get the HP printer garbage, i own a Cannon printer.
 

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    Intel XEON E5-2699 v3
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    Computer type
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    Manufacturer/Model
    ASUS X555LA
    Memory
    8GB
    Browser
    Chrome
    Antivirus
    OEM
I deleated the AddHPConsentManagerLauncherScheduledTasked.exe an it stopped doing the reconfig. I then made sure it was uninstalled using Revo uninstaller. I just rebooted the PC and it just reinstlled itself. Arrg how do I get rid of this thing. On Feb 8 a HP SoftwareComponent 1.64.3626.0 was installed Can I uninstall it or roll back to the previous one. I cann't find it in device manager to uninstall it.
 

My Computer My Computer

At a glance

Winsows 11 Pro11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz16.00 GBIntel Tiger Lake-UP3 - GT2 Integrated Graphic...
OS
Winsows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP HP Pavilion Laptop 15-eg1xxx
CPU
11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
Motherboard
HP 898C Intel Tiger Lake-UP3 PCH-LP
Memory
16.00 GB
Graphics Card(s)
Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
Sound Card
Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
Monitor(s) Displays
L2251x Wide
Hard Drives
SAMSUNG MZVLQ1T0HBLB-00BH1
WDC WD20NMVW-11EDZS7
Ok, just found it in device manager under software conponents. I uninstalled it. Let,s see what happens
 

My Computer My Computer

At a glance

Winsows 11 Pro11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz16.00 GBIntel Tiger Lake-UP3 - GT2 Integrated Graphic...
OS
Winsows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP HP Pavilion Laptop 15-eg1xxx
CPU
11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
Motherboard
HP 898C Intel Tiger Lake-UP3 PCH-LP
Memory
16.00 GB
Graphics Card(s)
Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
Sound Card
Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
Monitor(s) Displays
L2251x Wide
Hard Drives
SAMSUNG MZVLQ1T0HBLB-00BH1
WDC WD20NMVW-11EDZS7
how do I get rid of this thing.
Have you run the program Autoruns.exe ? Deleting one agent is one thing but you MUST also disable it and all the other HP tasks in the Windows Task scheduler
(screen shots)
Screenshot 2024-02-13 082915.png

Screenshot 2024-02-13 082851.png

HP stuff is such a pain Have a look here

for others with this problem
 

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Win 11 Pro 25H2 26200 9457Intel Core I9 12900K32 GBNvidia GeForce RTX 3060 24GB
OS
Win 11 Pro 25H2 26200 9457
Computer type
PC/Desktop
Manufacturer/Model
HP Omen45L
CPU
Intel Core I9 12900K
Motherboard
HP 8917
Memory
32 GB
Graphics Card(s)
Nvidia GeForce RTX 3060 24GB
Sound Card
HP
Monitor(s) Displays
2 HP 27 & 23
Screen Resolution
3840x2160
Hard Drives
2 TB Samsung 990 EVO 2 TB Samsung 1 TB SATA ST1000
PSU
HP 800 Watt
Case
HP
Cooling
Water
Keyboard
Logo Tech G 213
Mouse
Logi Tech 502
Browser
FireFox
Antivirus
MS Defender / Malwarebytes Prem.
Other Info
Omen 45SL purchased from HP 12 2022 - Brother Printer MFC-L2700DW APC 500 Back UPS Macrium Reflect Home 8.1 25H2 Oct 2025 KEK CA 2023 cert April 2026
Just installed AGAIN after reboot here are screen shots

1707840271899.png

1707840159905.png

1707840379675.png
 

My Computer My Computer

At a glance

Winsows 11 Pro11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz16.00 GBIntel Tiger Lake-UP3 - GT2 Integrated Graphic...
OS
Winsows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP HP Pavilion Laptop 15-eg1xxx
CPU
11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
Motherboard
HP 898C Intel Tiger Lake-UP3 PCH-LP
Memory
16.00 GB
Graphics Card(s)
Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
Sound Card
Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
Monitor(s) Displays
L2251x Wide
Hard Drives
SAMSUNG MZVLQ1T0HBLB-00BH1
WDC WD20NMVW-11EDZS7
This is an old thread, but because this problem seems to plague a lot of HP users, here's how to get rid of HP One Agent permanently.

How to uninstall HP One Agent

1. Open the HP Privacy Settings app
2. Click on "No to All"
3. Click Done
4. Uninstall HP One Agent with Revo Uninstaller

or
1. Open the MyHP app
2. Click on "Settings"
3. Click on "Privacy"
4. Click on "Click here"
5. Click on "No to All"
6. Click Done
7. Uninstall HP One Agent with Revo Uninstaller

This process tells HP that you don't give them permission to see your activity, which appears to be the main purpose of this program.

It's been gone from my computer for a few weeks, and three weeks ago I set up a friend's new laptop and turned off all the privacy settings, and she doesn't have HP One Agent running on her system. I think it's a permanent fix.
 

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  • At a glance

    Windows 11 Pro, 23H2, Build 22631.4317i7-1355U64GBIntel IRIS 1GB
    OS
    Windows 11 Pro, 23H2, Build 22631.4317
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1355U
    Motherboard
    HP
    Memory
    64GB
    Graphics Card(s)
    Intel IRIS 1GB
    Sound Card
    Realtek (internal)
    Monitor(s) Displays
    Stock and external 27" Acer monitor
    Screen Resolution
    1080p
    Hard Drives
    m.2 2TB (Windows), 2TB SATA SSD (Data)
    PSU
    Stock
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Stock and external HP keyboard
    Mouse
    Trackpad and external Logitech wired mouse
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge, Brave, Opera, Firefox
    Antivirus
    Microsoft Defender
    Other Info
    2TB Samsung 990 Pro, 2TB Samsung 870 EVO
  • At a glance

    Windows 10Intel i7-8550U32GBAMD Radeon 530
    Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5770
    CPU
    Intel i7-8550U
    Motherboard
    Dell
    Memory
    32GB
    Graphics card(s)
    AMD Radeon 530
    Sound Card
    Realtek
    Monitor(s) Displays
    Laptop screen
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Samsung SDD, 2TB Western Digital HDD
    Keyboard
    Arteck wireless
    Mouse
    Logitech wired
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge
    Antivirus
    Microsoft Defender

My Computers My Computers

  • At a glance

    Windows 11 Pro 25H2 26200.9457i9-10900 10 core 20 threads32 gbnone-Intel UHD Graphics 630
    OS
    Windows 11 Pro 25H2 26200.9457
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    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    2x1tb Solidigm m.2 nvme /External drives 512gb Samsung m.2 sata+2tb Kingston m2.nvme
    PSU
    500w
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    MT
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    Dell Premium
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    Logitech wired
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    Logitech wireless
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    so slow I'm too embarrassed to tell
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    #1 Edge #2 Firefox
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    Defender+MWB Premium
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    Windows 11 Pro 24H2 26200.9457
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    AMD Ryzen 7 6800U
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    32 gb
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    Benq 27
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    1TB Crucial nvme
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    Logitech wired
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    Logitech wireless
    Internet Speed
    still too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender
  • System 3 is non compliant Dell 9020 i7-4770/24gb ram Win11 PRO 26200.9457

My Computer My Computer

At a glance

Windows 11AMD Ryzen 7 5700GMicron Technology DDR4-3200 16GBNVIDIA GeForce RTX 3060
OS
Windows 11
Computer type
PC/Desktop
Manufacturer/Model
HP Pavilion
CPU
AMD Ryzen 7 5700G
Motherboard
Erica6
Memory
Micron Technology DDR4-3200 16GB
Graphics Card(s)
NVIDIA GeForce RTX 3060
Sound Card
Realtek ALC671
Monitor(s) Displays
Samsung SyncMaster U28E590
Screen Resolution
3840 x 2160
Hard Drives
SAMSUNG MZVLQ1T0HALB-000H1
The proper way IMO would be to stop the scheduled task that keeps reinstalling the app. See BV92 (3rd post here) What exactly is "HP One Agent" and how do I stop Windows from reconfiguring it daily?
The proper way to remove this insidious program is the one I outlined above. Forget about autoruns, disabling tasks, disabling services, show/hide, etc. Just turn off all three privacy permissions and uninstall with Revo Uninstaller. All these other "solutions" will fail as soon as Windows Update installs the next update, and updates are fairly frequent.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro, 23H2, Build 22631.4317i7-1355U64GBIntel IRIS 1GB
    OS
    Windows 11 Pro, 23H2, Build 22631.4317
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1355U
    Motherboard
    HP
    Memory
    64GB
    Graphics Card(s)
    Intel IRIS 1GB
    Sound Card
    Realtek (internal)
    Monitor(s) Displays
    Stock and external 27" Acer monitor
    Screen Resolution
    1080p
    Hard Drives
    m.2 2TB (Windows), 2TB SATA SSD (Data)
    PSU
    Stock
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Stock and external HP keyboard
    Mouse
    Trackpad and external Logitech wired mouse
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge, Brave, Opera, Firefox
    Antivirus
    Microsoft Defender
    Other Info
    2TB Samsung 990 Pro, 2TB Samsung 870 EVO
  • At a glance

    Windows 10Intel i7-8550U32GBAMD Radeon 530
    Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5770
    CPU
    Intel i7-8550U
    Motherboard
    Dell
    Memory
    32GB
    Graphics card(s)
    AMD Radeon 530
    Sound Card
    Realtek
    Monitor(s) Displays
    Laptop screen
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Samsung SDD, 2TB Western Digital HDD
    Keyboard
    Arteck wireless
    Mouse
    Logitech wired
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge
    Antivirus
    Microsoft Defender
dbookbinder, thank you I have spent way to much time trying to get rid of HP One Agent. It seemed no matter what I did it woould come back. The privercy settings was the trick!! Reliability manager is finnaly rid of it.
 

My Computer My Computer

At a glance

Winsows 11 Pro11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz16.00 GBIntel Tiger Lake-UP3 - GT2 Integrated Graphic...
OS
Winsows 11 Pro
Computer type
Laptop
Manufacturer/Model
HP HP Pavilion Laptop 15-eg1xxx
CPU
11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
Motherboard
HP 898C Intel Tiger Lake-UP3 PCH-LP
Memory
16.00 GB
Graphics Card(s)
Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
Sound Card
Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
Monitor(s) Displays
L2251x Wide
Hard Drives
SAMSUNG MZVLQ1T0HBLB-00BH1
WDC WD20NMVW-11EDZS7
dbookbinder, thank you I have spent way to much time trying to get rid of HP One Agent. It seemed no matter what I did it woould come back. The privercy settings was the trick!! Reliability manager is finnaly rid of it.
Glad to help. I, too, spent way too much time, first trying to find out what it did and then to be permanently rid of it. I've posted this method on a few other sites I've seen people post about this program. The explanation for what the privacy settings do is misleading. On top of the difficulty getting rid of HP One Agent, this pretty much confirms that this monitoring/telemetry program is for HPs benefit, not ours.
 

My Computers My Computers

  • At a glance

    Windows 11 Pro, 23H2, Build 22631.4317i7-1355U64GBIntel IRIS 1GB
    OS
    Windows 11 Pro, 23H2, Build 22631.4317
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1355U
    Motherboard
    HP
    Memory
    64GB
    Graphics Card(s)
    Intel IRIS 1GB
    Sound Card
    Realtek (internal)
    Monitor(s) Displays
    Stock and external 27" Acer monitor
    Screen Resolution
    1080p
    Hard Drives
    m.2 2TB (Windows), 2TB SATA SSD (Data)
    PSU
    Stock
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Stock and external HP keyboard
    Mouse
    Trackpad and external Logitech wired mouse
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge, Brave, Opera, Firefox
    Antivirus
    Microsoft Defender
    Other Info
    2TB Samsung 990 Pro, 2TB Samsung 870 EVO
  • At a glance

    Windows 10Intel i7-8550U32GBAMD Radeon 530
    Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5770
    CPU
    Intel i7-8550U
    Motherboard
    Dell
    Memory
    32GB
    Graphics card(s)
    AMD Radeon 530
    Sound Card
    Realtek
    Monitor(s) Displays
    Laptop screen
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Samsung SDD, 2TB Western Digital HDD
    Keyboard
    Arteck wireless
    Mouse
    Logitech wired
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge
    Antivirus
    Microsoft Defender
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