HP One Agent keeps installing


denvilledon

Well-known member
Local time
12:32 AM
Posts
34
OS
Winsows 11 Pro
I noticed in reliability monitor, HP one agent keeps reconfigurating. I did not install HP one agent, do not use it and do not know that it does. I have uninstalled it several times thru windows and it just reinstalls itself. I have got the latest revo uninstaller and have uninstalled it. I can find no traces of it but when I reboot it reinstalls itself. It's not in auto runs or task scheduler. When it's installed it is set to autorun. I set it to manual, reboot and it cahnges to autorun. The other HP software installed is HP Audio Switch, HP Connection Optimizer, HP Software Framework Running 23h2 Build 22631.3085
HP drivers installed are
1707748291065.png
 

My Computer

System One

  • OS
    Winsows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP HP Pavilion Laptop 15-eg1xxx
    CPU
    11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
    Motherboard
    HP 898C Intel Tiger Lake-UP3 PCH-LP
    Memory
    16.00 GB
    Graphics Card(s)
    Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
    Sound Card
    Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
    Monitor(s) Displays
    L2251x Wide
    Hard Drives
    SAMSUNG MZVLQ1T0HBLB-00BH1
    WDC WD20NMVW-11EDZS7
its possible that hp hardware you have connected is automatically reinstalling this tool.

Looking it up it seems to be used for managing hp devices
 

My Computers

System One System Two

  • OS
    Windows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    Dell G15 5525
    CPU
    Ryzen 7 6800H
    Memory
    32 GB DDR5 4800mhz
    Graphics Card(s)
    RTX 3050 4GB Vram
    Screen Resolution
    1920 x 1080
    Hard Drives
    2TB Solidigm™ P41 Plus nvme
    Internet Speed
    800mbps down, 20 up
  • Operating System
    Windows 11
    Computer type
    Tablet
    Manufacturer/Model
    Lenovo ideapad flex 14API 2 in 1
    CPU
    Ryzen 5 3500u
    Motherboard
    LENOVO LNVNB161216 (FP5)
    Memory
    12GB DDR4
    Graphics card(s)
    AMD Radeon Vega 8 Graphics
    Hard Drives
    256 GB Samsung ssd nvme
I too had this problem for days. Found using autoruns (Autoruns64a.exe) it's this HP program :

AddHPConsentManagerLauncherScheduledTask.exe in this PC Windows (C) Program Files HP

I removed it and it's not reinstalling now. autoruns is great for removing all the HP Junk

Good Luck
 

My Computer

System One

  • OS
    Win 11 Pro 23H3
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen
    CPU
    Intel Core I9 12900K
    Motherboard
    HP 8917
    Memory
    32 GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060 24GB
    Sound Card
    HP
    Monitor(s) Displays
    2 HP 27 & 23
    Screen Resolution
    3840x2160
    Hard Drives
    2 SSD 1 TB's ea.
    PSU
    HP 800 Watt
    Case
    HP
    Cooling
    Water
    Keyboard
    Logo Tech G 213
    Mouse
    Logi Tech 502
    Browser
    FireFox & UBlock Origin
    Antivirus
    MS Defender / Malwarebytes Prem.
    Other Info
    Macrium Reflect 8.1
You need to disable including drivers with Windows Updates in Windows 11 and you can use AdwCleaner to remove HP bloatware.


 

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
I deleated the AddHPConsentManagerLauncherScheduledTasked.exe an it stopped doing the reconfig. I then made sure it was uninstalled using Revo uninstaller. I just rebooted the PC and it just reinstlled itself. Arrg how do I get rid of this thing. On Feb 8 a HP SoftwareComponent 1.64.3626.0 was installed Can I uninstall it or roll back to the previous one. I cann't find it in device manager to uninstall it.
 

My Computer

System One

  • OS
    Winsows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP HP Pavilion Laptop 15-eg1xxx
    CPU
    11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
    Motherboard
    HP 898C Intel Tiger Lake-UP3 PCH-LP
    Memory
    16.00 GB
    Graphics Card(s)
    Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
    Sound Card
    Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
    Monitor(s) Displays
    L2251x Wide
    Hard Drives
    SAMSUNG MZVLQ1T0HBLB-00BH1
    WDC WD20NMVW-11EDZS7
Ok, just found it in device manager under software conponents. I uninstalled it. Let,s see what happens
 

My Computer

System One

  • OS
    Winsows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP HP Pavilion Laptop 15-eg1xxx
    CPU
    11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
    Motherboard
    HP 898C Intel Tiger Lake-UP3 PCH-LP
    Memory
    16.00 GB
    Graphics Card(s)
    Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
    Sound Card
    Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
    Monitor(s) Displays
    L2251x Wide
    Hard Drives
    SAMSUNG MZVLQ1T0HBLB-00BH1
    WDC WD20NMVW-11EDZS7
how do I get rid of this thing.
Have you run the program Autoruns.exe ? Deleting one agent is one thing but you MUST also disable it and all the other HP tasks in the Windows Task scheduler
(screen shots)
Screenshot 2024-02-13 082915.png

Screenshot 2024-02-13 082851.png

HP stuff is such a pain Have a look here

for others with this problem
 

My Computer

System One

  • OS
    Win 11 Pro 23H3
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Omen
    CPU
    Intel Core I9 12900K
    Motherboard
    HP 8917
    Memory
    32 GB
    Graphics Card(s)
    Nvidia GeForce RTX 3060 24GB
    Sound Card
    HP
    Monitor(s) Displays
    2 HP 27 & 23
    Screen Resolution
    3840x2160
    Hard Drives
    2 SSD 1 TB's ea.
    PSU
    HP 800 Watt
    Case
    HP
    Cooling
    Water
    Keyboard
    Logo Tech G 213
    Mouse
    Logi Tech 502
    Browser
    FireFox & UBlock Origin
    Antivirus
    MS Defender / Malwarebytes Prem.
    Other Info
    Macrium Reflect 8.1
Just installed AGAIN after reboot here are screen shots

1707840271899.png

1707840159905.png

1707840379675.png
 

My Computer

System One

  • OS
    Winsows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP HP Pavilion Laptop 15-eg1xxx
    CPU
    11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
    Motherboard
    HP 898C Intel Tiger Lake-UP3 PCH-LP
    Memory
    16.00 GB
    Graphics Card(s)
    Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
    Sound Card
    Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
    Monitor(s) Displays
    L2251x Wide
    Hard Drives
    SAMSUNG MZVLQ1T0HBLB-00BH1
    WDC WD20NMVW-11EDZS7
This is an old thread, but because this problem seems to plague a lot of HP users, here's how to get rid of HP One Agent permanently.

How to uninstall HP One Agent

1. Open the HP Privacy Settings app
2. Click on "No to All"
3. Click Done
4. Uninstall HP One Agent with Revo Uninstaller

or
1. Open the MyHP app
2. Click on "Settings"
3. Click on "Privacy"
4. Click on "Click here"
5. Click on "No to All"
6. Click Done
7. Uninstall HP One Agent with Revo Uninstaller

This process tells HP that you don't give them permission to see your activity, which appears to be the main purpose of this program.

It's been gone from my computer for a few weeks, and three weeks ago I set up a friend's new laptop and turned off all the privacy settings, and she doesn't have HP One Agent running on her system. I think it's a permanent fix.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1355U
    Motherboard
    HP
    Memory
    64GB
    Graphics Card(s)
    Intel IRIS 1GB
    Sound Card
    Realtek (internal)
    Monitor(s) Displays
    Stock and external 27" Acer monitor
    Screen Resolution
    1080p
    Hard Drives
    NVme 2TB (Windows), 2TB SSD
    PSU
    Stock
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Stock and external HP keyboard
    Mouse
    Trackpad and external Logitech wired mouse
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge, Brave
    Antivirus
    Microsoft Defender
    Other Info
    2TB Samsung 990 Pro, 2TB Samsung 870 EVO
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5770
    CPU
    Intel i7-8550U
    Motherboard
    Dell
    Memory
    32GB
    Graphics card(s)
    AMD Radeon 530
    Sound Card
    Realtek
    Monitor(s) Displays
    Laptop screen
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Samsung SDD, 2TB Western Digital HDD
    Mouse
    Logitech wired
    Keyboard
    Arteck wireless
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge
    Antivirus
    Microsoft Defender

My Computers

System One System Two

  • OS
    Windows 11 Pro 23H2 22631.3737
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 7080
    CPU
    i9-10900 10 core 20 threads
    Motherboard
    DELL 0J37VM
    Memory
    32 gb
    Graphics Card(s)
    none-Intel UHD Graphics 630
    Sound Card
    Integrated Realtek
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    1tb Solidigm m.2 nvme+256gb SKHynix m.2 nvme /External +512gb Samsung m.2 sata+1tb Kingston m2.nvme
    PSU
    500w
    Case
    MT
    Cooling
    Dell Premium
    Keyboard
    Logitech wired
    Mouse
    Logitech wireless
    Internet Speed
    so slow I'm too embarrassed to tell
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium
  • Operating System
    Windows 10 Pro 22H2 19045.3930
    Computer type
    PC/Desktop
    Manufacturer/Model
    Dell Optiplex 9020
    CPU
    i7-4770
    Memory
    24 gb
    Monitor(s) Displays
    Benq 27
    Screen Resolution
    2560x1440
    Hard Drives
    256 gb Toshiba BG4 M.2 NVE SSB and 1 tb hdd
    PSU
    500w
    Case
    MT
    Cooling
    Dell factory
    Mouse
    Logitech wireless
    Keyboard
    Logitech wired
    Internet Speed
    still not telling
    Browser
    Firefox
    Antivirus
    Defender+MWB Premium

My Computer

System One

  • OS
    Windows 11
    Computer type
    PC/Desktop
    Manufacturer/Model
    HP Pavilion
    CPU
    AMD Ryzen 7 5700G
    Motherboard
    Erica6
    Memory
    Micron Technology DDR4-3200 16GB
    Graphics Card(s)
    NVIDIA GeForce RTX 3060
    Sound Card
    Realtek ALC671
    Monitor(s) Displays
    Samsung SyncMaster U28E590
    Screen Resolution
    3840 x 2160
    Hard Drives
    SAMSUNG MZVLQ1T0HALB-000H1
The proper way IMO would be to stop the scheduled task that keeps reinstalling the app. See BV92 (3rd post here) What exactly is "HP One Agent" and how do I stop Windows from reconfiguring it daily?
The proper way to remove this insidious program is the one I outlined above. Forget about autoruns, disabling tasks, disabling services, show/hide, etc. Just turn off all three privacy permissions and uninstall with Revo Uninstaller. All these other "solutions" will fail as soon as Windows Update installs the next update, and updates are fairly frequent.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1355U
    Motherboard
    HP
    Memory
    64GB
    Graphics Card(s)
    Intel IRIS 1GB
    Sound Card
    Realtek (internal)
    Monitor(s) Displays
    Stock and external 27" Acer monitor
    Screen Resolution
    1080p
    Hard Drives
    NVme 2TB (Windows), 2TB SSD
    PSU
    Stock
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Stock and external HP keyboard
    Mouse
    Trackpad and external Logitech wired mouse
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge, Brave
    Antivirus
    Microsoft Defender
    Other Info
    2TB Samsung 990 Pro, 2TB Samsung 870 EVO
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5770
    CPU
    Intel i7-8550U
    Motherboard
    Dell
    Memory
    32GB
    Graphics card(s)
    AMD Radeon 530
    Sound Card
    Realtek
    Monitor(s) Displays
    Laptop screen
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Samsung SDD, 2TB Western Digital HDD
    Mouse
    Logitech wired
    Keyboard
    Arteck wireless
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge
    Antivirus
    Microsoft Defender
dbookbinder, thank you I have spent way to much time trying to get rid of HP One Agent. It seemed no matter what I did it woould come back. The privercy settings was the trick!! Reliability manager is finnaly rid of it.
 

My Computer

System One

  • OS
    Winsows 11 Pro
    Computer type
    Laptop
    Manufacturer/Model
    HP HP Pavilion Laptop 15-eg1xxx
    CPU
    11th Gen Intel(R) Core(TM) i7-1195G7 @ 2.90GHz
    Motherboard
    HP 898C Intel Tiger Lake-UP3 PCH-LP
    Memory
    16.00 GB
    Graphics Card(s)
    Intel Tiger Lake-UP3 - GT2 Integrated Graphics [Hewlett-Packard
    Sound Card
    Intel Tiger Lake-U/Y PCH-LP - cAVS (Audio, Voice, Speech)
    Monitor(s) Displays
    L2251x Wide
    Hard Drives
    SAMSUNG MZVLQ1T0HBLB-00BH1
    WDC WD20NMVW-11EDZS7
dbookbinder, thank you I have spent way to much time trying to get rid of HP One Agent. It seemed no matter what I did it woould come back. The privercy settings was the trick!! Reliability manager is finnaly rid of it.
Glad to help. I, too, spent way too much time, first trying to find out what it did and then to be permanently rid of it. I've posted this method on a few other sites I've seen people post about this program. The explanation for what the privacy settings do is misleading. On top of the difficulty getting rid of HP One Agent, this pretty much confirms that this monitoring/telemetry program is for HPs benefit, not ours.
 

My Computers

System One System Two

  • OS
    Windows 11
    Computer type
    Laptop
    Manufacturer/Model
    HP
    CPU
    i7-1355U
    Motherboard
    HP
    Memory
    64GB
    Graphics Card(s)
    Intel IRIS 1GB
    Sound Card
    Realtek (internal)
    Monitor(s) Displays
    Stock and external 27" Acer monitor
    Screen Resolution
    1080p
    Hard Drives
    NVme 2TB (Windows), 2TB SSD
    PSU
    Stock
    Case
    Stock
    Cooling
    Stock
    Keyboard
    Stock and external HP keyboard
    Mouse
    Trackpad and external Logitech wired mouse
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge, Brave
    Antivirus
    Microsoft Defender
    Other Info
    2TB Samsung 990 Pro, 2TB Samsung 870 EVO
  • Operating System
    Windows 10
    Computer type
    Laptop
    Manufacturer/Model
    Dell Inspiron 5770
    CPU
    Intel i7-8550U
    Motherboard
    Dell
    Memory
    32GB
    Graphics card(s)
    AMD Radeon 530
    Sound Card
    Realtek
    Monitor(s) Displays
    Laptop screen
    Screen Resolution
    1920x1080
    Hard Drives
    256GB Samsung SDD, 2TB Western Digital HDD
    Mouse
    Logitech wired
    Keyboard
    Arteck wireless
    Internet Speed
    FIOS 1GB
    Browser
    Chrome, Edge
    Antivirus
    Microsoft Defender

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